Customer Ratings & Reviews
- Model:
- WH1000XM4/S
- SKU:
- 10851334
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are enthusiastic about the phenomenal sound quality, exceptional comfort, and impressive battery life of the product. They also praise its solid bass, lightweight design, good fit, reliable connectivity, and premium aesthetic. Conversely, some users express frustration with the touch controls, perceive the product as overpriced, and wish for higher volume output.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Battery life, Sound quality
Worth it
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Friend recommended this I was skeptical on the price point but so far it’s amazing. Comfortable and great noise cancelling features. Battery life is great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SheanW, we're glad you like comfort, noise canceling feature and battery. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing SONY! ~Earl
- Pros mentioned:Sound quality
Love these!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.hands down the best pair of headphones I have ever owned. They sound amazing and the noise canceling is fantastic even on planes
I would recommend this to a friendBrand response from SonyListens
Posted .Hello WilliamM,
Thank you for choosing Sony!
We couldn't be happier to hear that your WH-1000XM4 headphones are the best you’ve ever owned. It’s wonderful to know you’re enjoying the amazing sound quality and effective noise canceling, especially during flights. Thank you for sharing your positive experience!
Best regards,
-Fred
- Pros mentioned:Comfort, Sound quality
Purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unsure what I expected when I bought this. My previous Sony headphones was at a low quality, however this exceeded my expectations in terms of sound, quality, and comfort! Large purchase, but worth the buy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Review, Wow! That's cool! We're extremely pleased to hear our WH-1000XM4 Wireless Noise Canceling Headphones meets your needs, and it exceeded your expectations! Good to know that you're enjoying the amazing audio quality, excellent quality, and overall comfort of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for your purchase and for trusting Sony! -Jess
- Pros mentioned:Comfort, Sound quality
Best headphones I've owned
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are amazing headphones. The sound quality is top notch. They are very comfortable. The app gives you the ability to adjust sound in terms of presets like Club etc or customize your equalizer for more bass etc. No other headphones compare.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MikeS,
You made the right choice! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.
~Ralph
- Pros mentioned:Sound quality
Great Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Color, Great sound, Great noise cancellation
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the great review, Jona!
We’re so glad to hear you’re enjoying the vibrant color, top-tier sound, and industry-leading noise cancellation of your WH-1000XM4 headphones. It’s wonderful to know they are hitting all the high notes for you!
Thank you for choosing Sony!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Sound quality
I trust Sony, always
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very great headphones - nice for studying, or just listening to your favorite songs and podcasts with amazing audio.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AllisonG,
Thank you for your feedback on the WH-1000XM4! It is great to hear that you're enjoying them for both studying and listening to your favorite audio content.
The WH-1000XM4 is designed with advanced noise-cancelling technology and premium sound quality to provide an immersive listening experience, whether you're focusing on your studies or enjoying your favorite songs and podcasts.
Thank you for putting your trust in Sony!
Best regards,
Estefany
- Pros mentioned:Sound quality
Incredible sound!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Granted, I've never shelled out for a really good pair, but now that I am listening with these headphones, I get it. The balance is incredible. The noise canceling is amazing. The toggle between ambient and noice cancelling is super easy and quick. The features are great. Bluetooth works great. No problem with phone calls. Tested and the other person heard me great. Kept noise cancelling on while I was talking and found I could still hear my voice, which was nice, but could listen to music with noise cancelling on and couldn't hear someone talking to me. I had this on a wish list and then the price dropped, so I went ahead and ordered them. Really glad it did. Extremely pleased and excited to really enjoy and deeply listen to music.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Johnson, Awesome! Glad to hear that you are happy with the sound quality of your new headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tine your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Sony Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The best headphones Inhage ever had, the noise cancelling is the best part!
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the review, NinaM!
We’re so happy to hear that these are the best headphones you’ve ever had! It’s wonderful to know that the noise canceling is standing out as your favorite feature—it really makes a difference for immersive listening.
Thank you for choosing Sony!
Best regards,
Gus, Sony Social Media Team
- Pros mentioned:Comfort, Sound quality
Best headphones in the biz
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are great the quality is fantastic cool features too many to list. Type C connection is a plus super comfortable you can listen for hours. Dual Bluetooth connection is awesome I highly recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jhernandez626,
Great! We're glad that you like the USB Type-C connection, comfort, and multipoint function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Battery life, Sound quality
Great headphones with incredible noise cancellatio
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones with long lasting battery life, great bass, and incredible noise cancelation. It can be annoying switching between my Mac and iPhone audio but I can work around that. Incredible sound coming from these bad boys!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Skyline8428,
We're glad that you like the battery life, sound quality, and noise canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
love the noise canceling
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the sony noise canceling headphones this is my 4th pair between me and family. I love them the most when flying. I was on a flight with co-workers and i could see them looking annoyed... apparently a baby had been screeching for at least a half hour. I wouldn't know because I didn't hear any of it. If you can get them on sale they're a great pair of headphones
I would recommend this to a friendBrand response from SonyListens
Posted .Hi nothappy, Awesome! We are so glad to hear that you are happy with your new WH1000XM4 headphones! Thank you so much for choosing Sony! -Carl
- Pros mentioned:Sound quality
Love em.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love them. They are the best sound you can get for headphones that have all of the mobile friendly features that these have (Bluetooth, noise cancel, airplane adapter, mobile app with eq adjustments, multi device connections, nice travel case, wired & wireless). If you strictly want the best audiophile headphones you won’t find all of these features. With these features though, these are the best sound quality cans you can get. Maybe not out of the box, but with eq adjustments you can fine tune in the mobile app. You will NOT be disappointed by these. - budget audiophile hobbyist who uses these for best sound quality while on the go.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DavidH, Thank you for the awesome review! We're pleased to hear you like the excellent sound quality, noise cancelling feature, easy Bluetooth pairing, intuitive app with EQ adjustments, multipoint connection, and overall features of your new Sony WH-1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
- Pros mentioned:Sound quality
Love these headphones!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love them! Sound is fantastic and the noise canceling function is life changing
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GloriaL,
That is wonderful to hear! We are thrilled that you love your WH-1000XM4 headphones, and that you find the sound quality fantastic and the industry-leading noise canceling function to be "life-changing." The WH-1000XM4 achieves this level of performance using our HD Noise Canceling Processor QN1 and Dual Noise Sensor technology, which work together to block out low-frequency and constant ambient noise, creating a truly personal oasis of sound. Thanks for choosing Sony!
Best regards, Eliab
- Pros mentioned:Comfort
Uhm Actually
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty fwickin good :3 would recommend to anyone who likes using headphones and not having sore ears!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JacobM,
We could not be more pleased to hear how happy you are with the Sony WH-1000XM4 headphones! We place a high priority on comfort during long listening sessions, and we are delighted that you can enjoy your headphones without experiencing sore ears. Thank you for the enthusiastic 5-star review and for trusting Sony!
Regards,
Dominick
- Pros mentioned:Battery life, Sound quality
Best ANC headphones for the price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The quality is excellent, it has a small learning curve with the app but once you set it up for you liking they are the best. Battery life is excellent
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ssdiaz2002, Great! We're very pleased to hear you like the excellent quality, long battery life, and top-notch noise cancellation of your Sony WH1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
- Pros mentioned:Battery life, Sound quality
Very portable
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent noise cancelling. Top notch sound when EQ'd. Long battery. Folding is very handy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ChrisL, Thank you for the positive review! Good to hear you like the excellent noise canceling, top notch sound quality, long battery life, and foldable design of your Sony WH1000XM4. Thanks for choosing Sony! -Sam
- Pros mentioned:Sound qualityCons mentioned:Price
Good for noise cancellation under three years
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They lasted almost three years before a loud screech came through on the left ear cup. Great for noise cancellation especially if you want to go deaf haha but really they were good while they lasted. For $300 though I expected more
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Chillymanny714, Awesome! We are glad to hear that you are happy with your new headphones! The WH-1000XM4 is designed with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Comfort, Sound quality
Great headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones are very easy to set up. I find them very comfortable. The sound is absolutely amazing.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Kram,
Awesome! It's nice to hear that you are amazed by the awesome sound quality of our XM4, plus, how comfy and easy it is to setup. Thank you for choosing Sony! - Marco
- Pros mentioned:Sound quality
Amazing Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t regret buying these headphones because they are exactly what I was looking for. They have noise cancellation, great sound quality and they’re really comfortable when they are worn. I would recommend buying these.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user601210, thank you for taking the time to share your thoughts with us!
We are thrilled to hear that the WH-1000XM4 headphones are exactly what you were looking for! It brings us great satisfaction to know that the noise cancellation, great sound quality and comfort are standing out to you.
We designed these headphones with features like Adaptive Sound Control and Speak-to-Chat to enhance your listening experience.
We truly appreciate your recommendation!
Thank you for choosing Sony!
Best regards,
Stephanie
- Pros mentioned:Battery life, Sound quality
Came for the price, stayed for the sound.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price these really are great. Easy to travel with, calls and music sound great. Easy set up, what else do you want? Battery life us great for an 8hes work day, oy complaint is that when it warns you you have low battery....what it really means is you have less than 5 min. Minor complaint for an otherwise great set of headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Hodges,
Thanks for sharing your review and experience with the Sony WH1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph