Customer Ratings & Reviews
- Model:
- WH1000XM4/S
- SKU:
- 10851334
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers regard the WH-1000XM4 headphones highly for their exceptional sound quality, comfort, and impressive battery life. Many appreciate the solid bass, lightweight feel, and great fit of the headphones. However, some customers have experienced inconsistent connectivity, find the touch controls less than ideal, and feel the price could be more competitive, while others desire a higher maximum volume.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Comfort, Sound quality
Sony noise canceling headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good value. Noise cancellation works perfectly; I can’t hear a person speaking right next to me. The sound is good, although it has plenty of adjustments, which I haven’t fully explored, yet. I use them when working out and I find them comfortable for extended use. When on sale, they are a great buy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Russ, we're glad that you like the noise canceling feature of your headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
- Pros mentioned:Sound quality
Excellent ANC headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are by far the best headphones that I have ever owned in terms of checking all the "boxes" for my needs. The noise cancelling is incredible as so many others have stated and the sound quality, with a little tweaking, is also amazing. I have used these wireless and wired and both sound very very good to my ears. While wired gives you true Hi Res quality depending on the source, I was pleasantly surprised by the Bluetooth streaming sound quality as well. No drops and a nice crisp sound that can be tweaked in the app to the user's liking. Almost two months in and I am very satisfied with the headphones in terms of features, sound quality, and overall build.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi FooDog1974,
You made the right choice! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Bass, Sound quality
Great Headphones
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones that I’ve ever owned! Well balanced sound. If you like bass, you’ll love these. If they are on sale, they are an even bigger bargain!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rasec,
We appreciate the 5-star rating! It's good to hear you like the sound quality specially the bass of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
Regards,
David
- Pros mentioned:Comfort, Sound quality
great sound quality
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very good, crazy sound quality, and the headphones are so comfortable
I would recommend this to a friendBrand response from SonyListens
Posted .Hello HenryH,
Nice! We are truly delighted to hear that you are amazed with the awesome sound quality and comfortability of your new XM4. Enjoy and thank you for choosing Sony! - Marco
- Pros mentioned:Comfort, Sound quality
Top notch headphones!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I couldn’t be more pleased with these. I’ve tried multiple Bluetooth headphones and these have a great blend of sound quality, ease of use and are very comfortable. They are well worth the price!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SandmanRick, good to know that your investment is worth it. Sony’s industry-leading noise cancellation evolves to further immerse you in your music. The addition of Sony’s proprietary HD Noise Canceling Processor QN1 masterfully eliminates the noise around you. Listen all day with up to 30 hours of battery life. Quick charging gives five hours of playback with just a 10-minute charge.
To get the most out of your WH-1000XM4, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thanks for choosing Sony.
~Ralph
- Pros mentioned:Battery life, Sound quality
Great headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the heaphones on sale. What can i say they have great battery life and noise cancelation. You will not regret this purchase.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Lewis,
Thank you for the 5-star rating and we are glad you like the battery performance of the headphones and the noise cancelling feature of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location.
Thank you for choosing Sony!
-Craig
- Pros mentioned:Sound qualityCons mentioned:Touch controls
Best of the current main stream headphones.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Build quality is amazing and the sound quality is great. These are significantly better than the beats or Bose headphones. The USB C is also great. The touch controls aren't the best though.
I would recommend this to a friend - Pros mentioned:Sound quality
Incredible sound!
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love wearing these headphones while I'm working out or even shopping at the grocery store or I can listen to some great music without hearing external sounds. With one touch on my headphones the music stops and I can talk to people with my headphones still on and hear them perfectly! I highly recommend this model and this series presented by Sony. Best Buy is a great place to purchase these along with reasonably priced protection plans.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi dwholly64, We are glad that you are enjoying your newest noise canceling headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
- Pros mentioned:Sound quality
Well done, guys
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thoroughly impressed with this set. I have owned numerous headsets from solid brands including Bowers and Wilkins. This set keeps up. Range on BT is there, quality of product and sound quality is there, ease of access is there, and hell - so fast to charge. This set is here to stay. Well done, Sony. Although - I did spend 1 night so frustrated as I accidentally engaged some sort of speech to chat mode while gaming and could not for the life of me figure out how and so it took a bit to figure out how to turn it off. My own fault, I guess? But, still, do not like this feature, personally.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Chris, Great! We're pleased to hear that you like the audio quality, Bluetooth range, and fast to charge. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
- Pros mentioned:Comfort, Sound quality
great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased as a gift for a musician. He reports that they are very comfortable, highly effective sound cancellation, very good sonic fidelity. Easy to use and highly recommended.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi johno,
You made the right choice! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Comfort, Sound quality
Comfortable & Amazing Sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sounds and noise cancellation A1 quality and comfort.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello ImadaraMMA,
That's great! Thank you for your feedback and it's nice to know that you appreciate the audio quality, comfortability and noise canceling capability of our XM4 headphone. Thank you for choosing Sony! - Marco
- Pros mentioned:Sound quality
WONDERFUL HEADPHONES
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I truly love this product, from starting from a cabled headset to a bluetooth connection i can say i made a very good decision, especially with headphones like these. I really love the audio and the noise cancelation.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EddieA, Awesome! We are glad to hear that you are happy with the sound quality of your new WH-1000XM4 headphones! Thank you for choosing Sony! -Carl
Headsets
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.High quality sound and cancellation of external noise. Easy to handle overall
I would recommend this to a friend- Pros mentioned:Sound quality
Worth Every Penny
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.best you can get in this price range. Noise cancelation is superior to all others.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Cameron,
We're really happy to hear that you are enjoying your WH-1000XM4 headphones! It is most rewarding to know you are impressed with the noise cancelation feature.
The WH-1000XM4s are a fantastic choice and we've put a lot of work into making them so comfortable and intuitive to use.
Thanks for choosing Sony!
Best regards,
Estefany
- Pros mentioned:Sound quality
Top of the line noise-cancelling
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The noise cancelling is the No.1 reason for buying these headphones. If noise cancelling is not your primary concern then I would recommend buying other headphones. I say this because the Bose 700 have better call quality for Teams or Zoom meetings, while other headphones have better audio quality. The audio quality of these to me is okay but a bit disappointing given the price tag. The bass is too boomy and the detail just isn't where it needs to be, this is made up for by the exceptional active noise cancelling that eliminates most exterior noise. Connection via bluetooth is easy and I appreciate the inclusion of a 3.5mm headphone jack option for wired connection. I use these wired with ANC on while gaming and it's great. If your phone or device supports Sony's LDAC codex then that is a plus, I can hear a slight increase in audio quality when using this mode. The headset call quality is not very good in my opinion, it's 'acceptable' but at this price range 'acceptable' is not very good.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SeanMichael, We're glad you like our newest industry-leading noise canceling headphones. Intelligent and intuitive, You may switch the settings and check the sound quality mode with the “Sony | Headphones Connect” app. Priority on sound quality mode: Prioritizes the sound quality. The WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. For total convenience, WH-1000XM4 headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connect to the right one automatically. You'll also be able to quickly, smoothly switch your headphones to either of the two devices at the touch of a button. Thanks for choosing Sony. ~Earl
- Pros mentioned:Battery life, Sound quality
Bass heavy, but great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing noise cancelation and battery life. Sound is definitely bass heavy (not neutral). Poor openness (sound coming from in head ) but that is an issue with all closed back designs. Hard to imagine doing better. You can Eq the boom out
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Docace911,
We're glad that you like the battery life and noise canceling function of the headphones. Your feedback about the sound quality of the headphones is greatly appreciated. Make sure to take advantage of the equalizer function of the Sony Headphones Connect app to tailor-fit the sound quality to your needs.
Thanks for sharing your review and for choosing Sony.
~Ralph
- Pros mentioned:Sound quality
Best in the price range
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ive had it for a year now and its been nothing but a pleasure, amazing at eliminating lower pitched sounds, but will let a bit of higher pitched sounds. If you play a song or a podcast though you won't hear a thing
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nasser, we're glad you are enjoying our product! Thanks for choosing Sony. ~Earl
- Pros mentioned:Battery life, Sound quality
Best head phone I owned
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The quality, the sound , the battery life is amazing! I love love love it i saw these on sale and did not think on buying twice
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Headphones, Awesome! We are so glad to hear that you are enjoying your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Comfort, Sound quality
well worth the$$
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound and you can bealley hear a plane with mo music. Is you turn audio on you only hear music. And very comfortable
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NicholasS, Thank you for the excellent review! We're thrilled to hear you're enjoying the amazing sound quality, great noise cancellation, and comfortable fit of your Sony WH-1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Sam
- Pros mentioned:Sound quality
Best noise cancellation headphones for the price !
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones were worth the price, as it has immense noise cancellation and noise adaptability. The audio is adjusted to the environment and its good with the fitting. The only issue is its swivel as it tends to break often.
I would recommend this to a friend