Customer Ratings & Reviews
- Model:
- WH1000XM4/S
- SKU:
- 10851334
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers regard the WH-1000XM4 headphones highly for their exceptional sound quality, comfort, and impressive battery life. Many appreciate the solid bass, lightweight feel, and great fit of the headphones. However, some customers have experienced inconsistent connectivity, find the touch controls less than ideal, and feel the price could be more competitive, while others desire a higher maximum volume.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Wonderful listening
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony makes the best sounding and best fitting earphones. And this new version of their excellent earphone lineup is no exception. Glad I upgraded to these earphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi THBoc, thank you so much for the 5 Star review!
We are so happy to hear you are satisfied with the incredible sound quality and comfortable fit design of our WH-1000XM4.
The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the equalizer lets you customize sound levels to suit your music.
Thank you so much for purchasing our WH-1000XM4 and for choosing Sony!
- Romeo
- Pros mentioned:Sound quality
Good headphones
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable fit. Connection is strong for one device. Will switch connecting to second device if that device is turned on. Overall great sounding headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Excellent choice, Javier! We are glad to hear that you are happy with your new WH-1000XM4! The WH-1000XM4 is designed with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
I can drown out the demons
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I still think this product has the best noise-canceling in the market, and that's it. The sound is satisfactory but far from impressive. It will sound amazing to the average consumer, but if you are not the average consumer and listen to HIFI or use a streaming service like Tidal, the sound is average, even with the AUX cord. Yes, these do support LDAC as well, and it is the same story. The XM4s are aimed at consumers with the increased bass right out of the box. Make sure you wash the back of your ears extra well because of how sweaty you will get wearing these in the summer.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Christopher, Awesome! Glad to hear that you are happy with the sound quality and noise cancelling of your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tine your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Amazing Headphones - You won't regret it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones by Sony! I had the lower model before this and debated spending more money for the upgrade and really glad I did. Comes with a nice case for storage and they're extremely durable! I workout about 5 days/week and they are used every time I'm in the gym. Excellent noise cancelation quality and so easy to adjust your equalizer as well from the app. I love these and would absolutely recommend them!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AlanF,
That's awesome! We're glad to hear that you like the noise canceling and equalizer of your new Sony headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location.We appreciate the recommendation and thank you for choosing Sony!
-David
- Pros mentioned:Comfort, Sound quality
Almost Perfect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There are only 2 flaws that I've experienced with the product so far. 1. When I remove the left ear cup from my ear, the track skips. 2. It's annoying having to adjust the ANC and Ambient Noise settings every time I power the headsets back on. Other than that, the cans are comfortable and sound great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kingaling, we're glad that you like the comfort and sound quality of the headphones. In the factory setting, the built-in proximity sensor in the left unit and the built-in acceleration sensors in each of the left and right units detect when the headset is attached to or removed from your ears, and the headset automatically controls the touch sensor control panel’s operation, powering off, pausing music playback, etc. (Wearing detection).
Your feedback about the ANC and Ambient Sound settings is greatly appreciated. Thanks for sharing your review and for choosing Sony.
~Ralph
- Pros mentioned:Sound quality
A must for students and anyone who likes quietness
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love these! I bought them for my class since I kept breaking my EarPods (wired). I highly recommend, especially for students. I had construction going on right outside my window during my lectures and the noise cancelling blocked out the noise allowing me to focus in class including exams! In some occasions I would used them to take naps while construction was still going outside and I was able to sleep comfortably. I consider these headphones to be my BEST investment.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi lizz,
Awesome! We're thrilled that these headphones are perfect for your lifestyle. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
UNBELIEVABLE!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic. Just... FANTASTIC!!! The Sony WH-1000XM4 shows just how good a high-end, flagship pair of headphones can sound. Did I say fantastic? FANTASTIC! Get these. No, really, GET THESE!! Or otherwise you will never know what music really sounds like. Now, all I have to do is decide whether to throw away my Powerbeats earbuds, or give them away. I know I will NEVER listen to them again. Not after listening to THESE HEADPHONES. Difference?? Night. And. Day. No wonder these are the top-rated headphones. They are...I really can not explain it, okay. Just BUY them! You will not, definitely NOT regret it. I surely didn't.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi FASCINATED,
Thank you for the positive feedback. We are glad you are happy with your purchase. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. We appreciate the recommendation and thank you for choosing Sony!
Regards,
David
- Pros mentioned:Battery life, Sound quality
Sony WH-1000XM4
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones, the noise canceling works good, excellent sound quality and battery life.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LeoN, That's awesome! We're thrilled you like the top-notch noise cancellation, excellent sound quality, and long battery life of your Sony XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
- Pros mentioned:Comfort, Sound quality
Terrific sound in comfortable headphones!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these headphones! Great sound! Good range. Very comfortable earpieces. Easy controls on earpieces. Much simpler and more intuitive to operate than other sets I’ve tried.
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
comfortable to my ears
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is excellent Comfortable to my ears. Noice reduction works well I use it for apple product and tvs and works very well. can use for a long time without pain to my ears
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nancy,
We're glad that you like the sound quality, comfort, and noise canceling function of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.
~Ralph
- Pros mentioned:Sound quality
Favorite over ear headphones
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Headphones in my opinion. Sound quality is ELITE, noise canceling is equal, if not better than the apple headphones, but much cheaper in price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hey Anon, thank you for your review. We are glad to hear that you are enjoying your WH-1000XM4 headphones. The WH-1000XM4 model is known for its exceptional sound quality and industry-leading noise cancellation technology. These headphones leverage advanced audio technologies to deliver clear and immersive sound, making them ideal for various listening experiences.
Your feedback is valuable, and we are delighted our product exceeds your expectations. Should you have any further questions or need assistance, feel free to reach out!
Thank you for choosing Sony!
Gus
- Pros mentioned:Comfort, Sound quality
Sony Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product! Sound quality is amazing, noise cancelling top rated. Tested other in comparison, these headphones provide state of the art sound and comfort.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Pinkpalmtree, Great! We are glad that you are enjoying your newest noise canceling headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
- Pros mentioned:Sound quality
Sony XM4’s are awesome!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My Sony XM4’s are perfect for traveling and studying. The noise cancellation blocks out any noise around, with ambient sound so you can walk and still hear your surroundings. Overall would recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LeonardA, Thank you for sharing your positive experience with the WH-1000XM4 headphones. They are indeed well-regarded for their excellent noise cancellation and ambient sound features, making them ideal for both traveling and studying. Thank you so much for choosing Sony! -Carl
- Pros mentioned:Weight
Great workout headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This headphones are really good. Very lightweight. Very compacted so i can just throw them in my bag without thinking. The only thing i dont like much is the swipping feture but nothing crazy i cant get used too.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, Baag96,
Thanks for the review! We are delighted to hear that you are enjoying your Sony Headphones so much! With amazing sound quality, powerful bass and a modern and comfortable design, we are sure you are going to love them even more as the time goes by! We appreciate the feedback regarding to the swiping feature. If it results uncomfortable for you, it can be deactivated on the Sony Sound Connect app! You can follow this link for more information: https://helpguide.sony.net/mdr/hpc/v1/en/contents/TP0002935912.html?search=touch%20sensor
Thanks for choosing Sony, have an amazing day!
-DiegoV
- Pros mentioned:Sound quality
Awesome Sauce!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome product and Awesome sound! Got it at a great price!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GeorgeG,
That's fantastic to hear! We're so glad you're enjoying the awesome sound and noise-canceling performance of your WH-1000XM4 headphones. Thank you for the five-star review!
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Battery life, Sound quality
Best headphone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noise canceling are just perfect. Music sound perfect. 100% recommended. Super comfortable. Batterylife up to a week even more.. using it daily
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Molina, We're glad that you appreciate the quality and features of the WH-1000XM4 Wireless Noise-Canceling Headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. Jay
- Pros mentioned:Comfort, Sound quality
They're worth it.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Theses are the second sony headset ive AFTER the xm3, ( and i also use the wf earbuds). Light, comfortable, sounds great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ZachG, We are glad to hear that you are happy with your new WH-1000XM4 headphones! With intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
Nice sound!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these for a gift and she loves them, says they work great!
I would recommend this to a friend- Pros mentioned:Comfort, Sound quality
Meets the HYPE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These have to be the best set of headphones I’ve ever purchased. They sound great, the noise cancelling is perfect and they are light and comfortable
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DirEnGrey323,
Perfect! We're thrilled that you like the sound quality, noise canceling function, and comfort of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Nice pair of headphones
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love them. A bit heavy and slightly uncomfortable if worn for too long but not that bad
I would recommend this to a friend