Customer Ratings & Reviews
- Model:
- WH1000XM4/S
- SKU:
- 10851334
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers regard the WH-1000XM4 headphones highly for their exceptional sound quality, comfort, and impressive battery life. Many appreciate the solid bass, lightweight feel, and great fit of the headphones. However, some customers have experienced inconsistent connectivity, find the touch controls less than ideal, and feel the price could be more competitive, while others desire a higher maximum volume.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Battery life, Sound quality
Great Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones. Work well, worth the money. Sound is excellent. Battery life is amazing.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KennethC,
We appreciate the 5-star rating! We're glad to hear that you like the sound quality and battery performance of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony and have a nice day!
-David
- Pros mentioned:Sound quality
Sony headphone xm4000
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality and ease of use, overall an excellent headphone!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MelM,
Thank you for choosing Sony!
It's truly wonderful to hear that you appreciate the sound quality and ease of use of the WH1000XM4 headphones. We're delighted to know that the product has made such a positive impression on you.
Best regards,
-Fred
- Pros mentioned:Sound quality
My Sony headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The noise cancellation is top notch and I love the way they fit.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello EdgarA,
Great! We're glad that our WH1000XM4 erfectly fit your head/ear and you are pleased with the noise canceling feature of the unit. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
- Pros mentioned:Comfort, Sound quality
Worth the money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent headphones. Great sound quality and comfortable wearing for long periods of time.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TimS,
Perfect! We're glad that you are enjoying the sound quality and comfort of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Comfort
Mixed Bag
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfort: 4/5 Comfortable on my big head. Not as comfortable as the Bose 700 but much more comfortable than the B&W PX7. Sound: 3/5 Where's the midrange? Vocals are severely lacking compared to Bose 700. While disproportionate to the mid range, The bass is strong but well controlled. (I did not try equalizing the sound.). More importantly as the lack of a sound stage. As a whole these headphones have the opposite sonic profile of open-back headphones, such as my gold-standard Sennheiser HD 580s. In the end I exchanged the for the Shure Aonic 50s, which have a more open, neutral, and fuller sound. Noise canceling: 3/5 Good at reducing external noise but not quite up to par with the Bose 700. It should be noted that the noise-canceling can exert a fair amount of ear pressure. My wife got totally freaked out by this and literally ripped these off of her head. Lastly, at the highest noise setting there's noticeable audible audio artifacts including very slight "crackling."
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi robodeo,
We appreciate your in-depth review of the headphones. It's unfortunate that you had to return the headphones. Sony takes all feedback seriously. Rest assured that this will help us improve our products. Thanks again for sharing your review and we hope you consider Sony in your future purchase.
~Ralph
- Pros mentioned:Sound quality
Beats killer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome headphones. These are absolutely the best I’ve owned and the least expensive in the quality category
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JeffI, thank you for the fantastic 5-star review! We're honored to hear you're loving your new Sony - WH1000XM4 to the point of considering them the best headphones you've owned. With their industry-leading noise cancellation and magnificent sound quality, these headphones are designed to elevate your listening experience. Thank you for choosing Sony! Best regards, -Dominick
- Pros mentioned:Sound quality
THE BEST OVER EARS, HANDS DOWN.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Literally the best noise cancelling headphones I have ever used in my entire existence. I personally find this better than the XM5s. These are my go-tos for everything, everywhere. Workout, travel, at home.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Elijah, Thank you so much for your fantastic review of the WH1000XM4! We're thrilled to hear that you consider them the best noise canceling headphones you've ever used. It's great to know that they are your go-to choice for various activities like workouts, travel, and home use. We appreciate your preference for the WH1000XM4 over the XM5s and are delighted that they meet your needs so well. Enjoy your listening experience and thanks for choosing Sony! - Romeo
- Pros mentioned:Sound quality
Headphone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones, sound quality and built is very good.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Yoshi!
It's a pleasure to hear that you're happy with your new WH-1000XM4 headphones! We really appreciate you sharing that feedback with us.
Thanks for choosing Sony!
Best regards,
Estefany
- Pros mentioned:Sound quality
Best for studying
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones. Needed noise canceling headphones for college and so far they’ve been great. Sometimes I can’t even hear people walk up behind me. I also like the ability to adjust the noise cancellation based on my surroundings so I don’t have to worry about being dangerously unaware of my environment. Takes a moment for the sound to connect to headphones but only a moment. 10/10 would recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AdrianB, we're glad you are enjoying our product! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing SONY! ~Earl
- Pros mentioned:Comfort, Sound quality
Best lightweight headphones!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these noise canceling headphones! They are very comfortable and truly quiet from outside noises!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi jklug, Awesome! We are so glad to hear that you are happy with the sound quality and comfort of your new WH-1000XM4 headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality, Weight
Best headphones ive ever purchased
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable. noise canceling. Light weight comes with a nice case
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Jessica,
That's great! We are very happy that you like the comfortable design, awesome noise canceling capability of our Sony WH1000XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
- Pros mentioned:Battery life, Sound quality
Best headset for the money
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got them for a trip and didn’t know I would fall for them this bad, noise cancelling is perfect for long trips and the battery and app are perfect.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Maestro,
Great! We're thrilled that these amazing headphones are perfect for your lifestyle. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Very Good headphones currently out
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best over the ear headphones you can buy, very good sound quality but the mic is not as good as others.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello JorgeC,
Thank you for choosing Sony!
It's truly wonderful to know you're loving your WH-1000XM4 headphones and finding the sound quality to be excellent. Thank you for sharing your honest feedback about the microphone performance; we will definitely relay this information to our Sony team for their review.
Best regards,
-Fred
- Pros mentioned:Comfort, Sound quality
Comfortable with great sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound with no feedback. The headphones are very comfortable and light. Love these.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello RodneyR, We are thrilled to hear that you love your new Sony wireless noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for trusting Sony! Vincent
- Pros mentioned:Comfort, Sound quality
Great quality!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They’re very comfortable, easy to set up, sound quality is amazing!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Isaias, Thanks for sharing your feedback. We are glad that you like the quality of your new Sony wireless noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony! Vincent
- Pros mentioned:Sound quality
Sony Headset
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fits on my head, sound clarity is awesome, no ambient noise
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KGBcopy, we're glad you like the sound quality of our product! Thanks for choosing Sony! ~Earl
- Pros mentioned:Comfort, Sound quality
Awesome Headsets
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased these primarily for travel on an airplane. They do an excellent job of canceling out noise. They are very comfortable and light weight.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Leed,
Great! We're thrilled that these headphones are perfect for your travels. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Comfort, Sound quality
Headphones are great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are amazing sounding. I have a set of old beats headphones, no comparison. These headphones sound great, very comfortable over the ears. I like these greatly.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ccal,
Great choice! We're glad that you like the comfort and sound quality of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Love these
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I previously owned the WH-1000XM2 headphones and those were hands down my favorite headphones. Great at noise canceling, especially needed since I commute in public transportation. I always felt the bass on those were a bit too much but I could always change eq on my iPad. I finally decided to purchase the WH-1000XM4 headphones because I had heard a lot of good things. And they were not lying. They still have great noise canceling but the sound to me is more open and not too heavy on the bass. The app is also pretty cool. It's got a lot of features. I really dig these headphones and I'm very happy with dishing out over $300 for them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Luis, we're glad that your investment is worth it. Sony’s industry-leading noise cancellation evolves to further immerse you in your music. The addition of Sony’s proprietary HD Noise Canceling Processor QN1 masterfully eliminates the noise around you. Listen all day with up to 30 hours of battery life. Quick charging gives five hours of playback with just a 10-minute charge.
To get the most out of your WH-1000XM4, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thanks for choosing Sony.
~Ralph
- Pros mentioned:Comfort, Sound quality
Awesome Headphone
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are awesome headphones Comfortable to wear and sound amazing.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MDQ1,
Great! Thanks for the 5-star rating. We are very happy that you are pleased with the audio quality and comfortability of your Sony WH1000XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco