Customer Ratings & Reviews
- Model:
- WH1000XM4/S
- SKU:
- 10851334
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers regard the WH-1000XM4 headphones highly for their exceptional sound quality, comfort, and impressive battery life. Many appreciate the solid bass, lightweight feel, and great fit of the headphones. However, some customers have experienced inconsistent connectivity, find the touch controls less than ideal, and feel the price could be more competitive, while others desire a higher maximum volume.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Bose WH-1000XM4 Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These Headphones are the epitome of design and functionality. The easy buttons on the left earphone make it so easy to enhance the quality of sound to include HD and spatial audio. A simple touch can switch from total noise cancellation to the inclusion of ambient sound and speak-to-chat functioning. These earphones are the definition of high tech excellence
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rhartline1, we're glad you like our industry-leading noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Your recommendation means a lot to us and thanks for choosing Sony. ~Earl
- Pros mentioned:Sound quality
Headset
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect sound fit good i like the control you have to adjust the sound
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Yousif, we're glad you are enjoying our industry-leading noise canceling headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! ~Earl
- Pros mentioned:Battery life, Sound quality
Great headphones!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality, blue tooth connectivity and battery life are excellent. The software features are very useful. But 3.5mm headphone jack is not 4-pole so you cant use the built in microphone through a cable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AlliH00,
Thank you for the review! We're glad to hear you like the sound quality, Bluetooth connectivity and battery performance of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
Regards,
David
- Pros mentioned:Comfort, Sound quality
Wonderful
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exceptionally comfortable, perfect bluetooth connectivity, immaculate sound
I would recommend this to a friendBrand response from SonyListens
Posted .Hi jlaugh,
Thank you for the purchase! We're glad to hear that you like the comfortable design and sound quality of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to her behavior and her location. Using the Sony Headphones Connect app, Ambient Sound Control lets her adjust the volume of background sound and gives her the option to allow voices alone to be heard. Meanwhile, the Equalizer lets her customize sound levels to suit her music. Thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
Love Love Love!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product by Sony. I was glad we were able to test them out and purchase in store. Great noise cancelling headphones. Several features I enjoy was the separate app and ease of learning all the tips to better your all around sound experience . I highly recommend these headphones. Thank you Best Buy. Another satisfied customer!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello MarcusV,
Awesome! Thank you for your purchase and for your recommendation. We are truly delighted to hear that you like the sound quality, noise canceling feature and the Sony | Headphones Connect app that lets you fine-tune your XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! - Marco
- Pros mentioned:Comfort, Sound quality
Great headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Clear sound, and extremely comfortable headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Keurig,
Nice! Thanks for sharing your feedback and we are very happy that you appreciate the clarity of the sound and comfort of our WH1000XM4. Thanks for choosing Sony and enjoy! - Marco
- Pros mentioned:Battery life, Sound quality
Better than Bose
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. The noise canceling in these are phenomenal and the battery life is exceptional. I've literally only charged them once since purchase.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tylr,
You made the right choice! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Bass, Sound quality
Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best sounding headphones, great quality, amazing bass
I would recommend this to a friendBrand response from SonyListens
Posted .Hello CarlosC, We are glad that you like the sound quality of your Sony wireless noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for trusting Sony! Vincent
- Pros mentioned:Sound quality
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very Nice headphones work pretty well. And I love the noise cancelation feature.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello JordanK,
Thank you for choosing Sony!
We're excited to hear that you’re enjoying your WH-1000XM4 headphones and that the noise cancellation feature is making a positive difference for you. Your feedback truly motivates us to continue delivering quality products that enhance your listening experience. Thank you for sharing your thoughts!
Best regards,
-Fred
- Pros mentioned:Comfort, Sound quality
Sony Headphones
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.High quality headphones, sound easily adjustable, and comfortable to wear
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NaimM, Thanks for leaving us such a great review on the WH-1000XM4! We are really delighted to hear you are satisfied with the amazing features, especially the incredible sound quality, exceptional comfort, and you're utilizing the built-in equalizer on the Sony Headphones Connect app. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. The headphones blend sophisticated style with exceptional comfort. Super-soft, pressure-relieving earpads in foamed urethane evenly distribute pressure and increase ear/pad contact for a stable fit. And with a lighter-weight design, you'll barely notice you're wearing them. Thank you for your purchase and for the 5-star rating! -Jess
- Pros mentioned:Comfort, Sound quality
Great headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Superb headphones. Great sound, solid noise canceling. They are more comfortable than the earlier generations. Highly recommended.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Roku, Glad to hear that you are happy with your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tine your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
High Quality Headphones That Sound Very Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are high quality Headphones that sound very good and fit well. Best Buy had them on sale which made them an exceptional value.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi mmaurici, Awesome! Glad to hear that you are happy with the sound quality of your new WH-1000XM4! To get the most out of your WH-1000XM4, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. -Carl
Was worth the purchase
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Use these to watch my anime and Netflix shows in silence at nice. First device with ANC but definitely a must have feature.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, AnthonySosa,
Thanks for the comments and for the 5-star rating! It’s rewarding to hear that our product has positively impacted your experience. We are sure their comfortable and lightweight design will make you love them even more! Do not forget to download the Sony Sound Connect app to enhance the experience!
Thanks for choosing Sony, have an amazing day!
-DiegoV
- Pros mentioned:Sound quality
Best headphones on the market*
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So I had the XM3s and I loved those headphones. Used them every day while I was on the computer. Only reason why I upgraded was because I had the protection plan, so doing a swap was no problem. Got these boys on and the sound is great, the new proximity sensor is an amazing add, the ANC is the best, Bluetooth 5.0 is a must nowadays, connecting to two devices is so handy, the Type-C charging is top tier, and having access to either Google Assistant or Alexa is beyond convenient. The reason why there's an asterisk in my title is because of comfort. Because of my weirdly shaped head and ears, these headphones are not comfortable. And I only had them on for the evening. I can't see myself using these guys from the morning until three in the morning. No way. It's a shame, too. I was extremely excited to own these but alas, they are not meant for me. Comfort aside, they're still stellar headphones. Nothing beats the ANC
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Great ANC
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do you have quality headphones with great active noise cancellation. I find them more comfortable than competing Bose model and a better deal.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SANC, Wonderful! We're glad that you are enjoying the noise canceling feature of your new headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
- Pros mentioned:Comfort, Sound quality
Stephen
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So Comfortable and the sound is amazing So happy with my purchase
I would recommend this to a friendBrand response from SonyListens
Posted .Hi StephenK, That's awesome! We're very pleased to hear you like the comfortable fit and amazing sound quality of your Sony WH1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
- Pros mentioned:Battery life
Second Pair!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has a long battery life and connects easily with all my devices.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ChristinaS,
Wow! We can’t thank you enough for purchasing two! We're glad to hear that you like the battery life and Bluetooth of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-David
- Pros mentioned:Comfort, Sound quality
Great headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality and sound , very versatile and comfortable. Only regret was not able to use it with my TV But amazing for IPhones and computers.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Christmas, Awesome! We're glad that you like sound quality and comfort of your new headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
Best headphone
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My travel buddy. Love using this for my audiobooks.
I would recommend this to a friend- Pros mentioned:Sound quality
New favorite headphones
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Build and sound quality are up there with all of the Bose headsets I've purchased before this set, but I personally feel that these blow Bose and Beats out of the water, especially since I paid less for these than the comprable headphones from other brands. Also, the look of these headphones is a lot better than the others in my opinion. Only problem I've had is getting the built in mic to play nicely with discord on my laptop, whether it's in wired mode with an audio/mic splitter, or in wireless mode.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Osiris, Thank you for this amazing review! We're glad you like the combination of excellent built and sound quality of your new Sony headphones. Please try to use the built-in mic to a different video calling app to isolate the issue. For further assistance, please contact our product support team via phone call or chat through this link: https://us.esupport.sony.com/support/s/service?language=en_US.
Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam