Customer Ratings & Reviews

I’ve been on the hunt for the best work out headphones and when I tell you I’ve been running back and forth to Best Buy three times in the past two weeks. These are the best ones to purchase because of the research I did for the best recommended ones in the market after my last two attempts at finding “the one” mind you, I’m not an electronics person but I was looking to become physically healthy again and needed to find the right tools that will help me make it fun. I first purchased the Beats by Dre fit pro - I brought them to the gym and everything was fine at first but I noticed they hurt my ears because the buds that pop in are so thick and it always felt like it would fall out of my ears. After the second time in the gym, the right side completely stopped working and I had to return them. However, I did really like the noise cancelling feature and base in them. They weren’t waterproof as I had thought or they may have been defective. Fortunately I returned them and purchased the AirPod pros 3rd generation. I thought they would be better because I have an iPhone and the sound was great once you customize it but it would literally NOT fit in my ear/it kept popping out and I know I could’ve ordered these silicone tips to make them fit but it’s so inconvenient to have to carry two separate cases and pop the silicone on and off every time I use them. Plus, someone else said even with them on they still wouldn’t stay put. At my wits end, I looked on TikTok what everyone recommended and compared - I somehow landed on reviews for these Sony headphones and I’m glad I took a chance. I also recommend you look at the videos to get a more detailed review on them. I took them to the gym and they stayed put! Yes I also sweat on them because I was running and walking on the treadmill for 60 minutes straight and they are still working. They are easy to clean because the padding is a harder leather like material and they are soo soft! It’s like a cloud over my ears. I love that it also folds together, and is adjustable - it hugs your head nice and snug without giving you a headache. The noise cancellation on them is impeccable! I can barely hear anything else outside of them when I turn them on and I find the “touchscreen-like” controls on the side useful instead of having to tap a button and being unsure if they were pushed hard enough. It makes running on the treadmill so much easier as well as keeping them clean when my hands are sweaty. I love how I can swipe in different ways to move the controls (Up=louder/Down=lower volume/double tap=pause/swipe right&left two times skips songs or goes forward) and the most useful control is covering your ear over the headphone and it will disable the noise cancellation if someone/something needs your immediate attention. The battery life lasts so long. I was using them for an hour and they are still at full battery. It doesn’t take long to charge them either! I love that these headphones look aesthetically pleasing it comes in black and grey (I bought the grey because they also look beige/nude/neutral colored to me) it’s the right balance between not too skinny & not too bulky. They come with their own protective case and a bunch of extra things like a plug for an airplane, a wire if you want to connect it to your phone I think, and it’s charging cable. I recommend these headphones completely as I have also found out my supervisor has the same ones but in the color black which is awesome and makes me feel like I made the right choice. I definitely won’t be going back to Best Buy for a return on these. I recommend you always purchase the coverage on any headphones you buy so that you’re covered if you buy any that just don’t work for you. TLDR: -I’ve been back & forth trying to find the best headphones -Noise cancelling & touch screen like controls -Perfect for the gym especially on the treadmill -Cloud like cushion/Easy to clean/No headache -Long battery life/Short charge time -Great base and music -Comes with protective case and wires -Sleek & aesthetically pleasing neutral colors -Sweat proof -Always buy the care coverage so you can return them if it doesn’t work for you Yes they are a bit pricy but it is worth every penny. Some prefer this over the AirPod Max because of the case, quality, and it looks better overall. Mind you the AirPod Max is $400+

After about 30 days I have to say the sound quality, comfort and length of charge is great. They don't take a long time to charge either. However, like the first pair of these that I tried and returned, they randomly turn off during songs or while watching videos, and I have keep turning them back on. The % of battery left seems to be irrelevant. Gonna have to go talk to someone at the store now.

I’ll break it down by look, feel, ease of setup and sound Look and feel are amazing! My ears are small so they fit in the cup perfectly I’d assume most normal sized ears would too but larger ears might feel the headset cup rims on their ears. It’s a nice soft cushion but I’m wondering how sturdy they will be because the material seems thin. Comfortable I purchased the blue and I think it’s classic and clean. Sound is nice. Bass is good, not too much. I can hear background noise so they are not perfect sound canceling and I have had better. Now the issue. I downloaded the app, I went through the setup process. UX on the app is clean but not intuitive. I’m sure there are things I need to get used to but I’m comparing these to the ease of setup I had from my last two headphones, which were also very impressive and less expensive. I’d reco them to people but I’d say they are blowing my mind.

I ordered these on a pre-black friday sale weeks before the main sales were announced on best buy. I had extensively researched the headphones (and previous generation XM3) for about 10 months prior to pulling the trigger, comparing them to literally everything else in its tranche and also more expensive models. This included audio-technica, bose, sennheiser, bowers & wilson, and bang & olufsen to name a few. I recommend these headphones over the others for several reasons: 1. Sound quality. The sound out of the box was not to my liking, but the beauty of the Sony app is that you can craft the EQ how you want. I was able to find a custom setting that enhances nearly all of the music I listen to. I'm very happy with the high quality sound across the board. Do not buy a NC headphone without the ability to tweak the EQ. Sound quality is a relative matter and you may be unhappy with the out-of-the-box sound if you opt for a cheaper model. 2. Noise canceling. Top-notch with a ton of features allowing for levels of ambient sound to your liking. Adaptive sound control is a huge plus 3. Functionality. Ability to connect to 2 devices simultaneously. Of course more would be great but at least 2 is crucial (which is why I would buy XM4 over XM3). I usually connect to my ipad and iphone and can seamlessly move between both. 4. Comfort. I previously owned a pair of Sennheisers which were very uncomfortable. I would give these XM4's 9/10 in terms of comfort. I will admit that it took me a few weeks to get used to the pressure but in finding the sweet spot (about 5 clicks up on the head band) I am now able to wear them for hours without needing to take them off. 5. Call quality. I've tested these with multiple family members and friends. They have all given these at least 9/10 in terms of call quality in moderate background sound environments. Will the call quality be the best on the market? Probably not, but personally I didn't buy these for calls. Rest assured, you'll be fine. 6. Style. I like the minimal design. They are matte black with a sleek non-offensive look which I actually like more than the Bose. I would say opt for the black over silver (almost a pewter grey) because over time they will show scratches and smudges less. Conclusion. If you're on the fence, take a look a the many reviews on youtube especially the ones comparing models. I highly recommend you buy these over the probably cheaper XM3's (depending on when you view this). The added features are worth spending more, but good news is that these seem to routinely go on sale. Worth every penny for WFH, music lovers, and even calls. Enjoy :)

The sound is crystal clear with deep bass, and the noise cancellation is unmatched. They’re super comfortable for long wear, and the 30-hour battery life is a game changer. The intuitive touch controls and sleek design make them the best headphones I’ve ever owned.

I recently purchased the Sony WH-1000XM4 headphones, and they have exceeded all my expectations! The noise cancellation is simply outstanding, immersing me in my own world of music without any distractions. The sound quality is top-notch, delivering rich bass, clear vocals, and crisp highs, making every track a delight to listen to. I love the comfort they provide; the plush ear cups and adjustable headband ensure I can wear them for hours without any discomfort. The touch controls are intuitive and responsive, allowing me to manage my music and calls effortlessly. Moreover, the battery life is impressive! I've used these headphones for long flights and never had to worry about running out of power. The multi-device connectivity is a great feature too, as I can seamlessly switch between my phone, laptop, and tablet. Sony's additional features, like the speak-to-chat and Quick Attention mode, add further value and convenience to these headphones. All in all, I highly recommend the Sony WH-1000XM4 to any audiophiles or anyone who wants to experience the ultimate in noise-canceling technology and exceptional sound quality. You won't be disappointed!

I purchased these headphones a couple of months ago. I was actually intending to purchase a different pair of Sony over-ear headphones, but I'm so happy that I went with these! The sound quality is phenomenal. The padding on them is very comfortable, and the headphones sit well on my head. I love that you can really enjoy an immersive sound experience. It's great that you can adjust the EQ to your liking through the app. The battery is much better than any other headphones I've owned. They charge quickly and the battery isn't draining when the headphones are off. Connectivity is quick and seamless. It's also great that they come with wires, so you can easily connect them to airplanes without having to purchase anything extra. The case holds everything nicely and provides some decent padding to protect the headphones.

Great quality, sound and fit. Love how comfortable they are to where all day in noisy data centers. Also love them when flying. No more crying baby or constant jet noise. Purchased an Airfly Bluetooth transmitter for air plane audio jack and now I don’t have worry about cords. Glad I took the leap during Memorial Day sales.

i got these for the gym after my airpods broke and i have ZERO regrets! i absolutely love these headphones, they are a game changer in the gym. they are great quality, comfortable to wear and keep their charge for daysss. the color is a plus. i like that it has a storage case too, it comes in handy for travel.

I was wanting to buy these headphones for a while and I’m so happy I did. They are so amazing and I love the way they look especially the rose gold accents. The sound quality is also amazing I listen to a lot of metal/oldies and my favorite songs sound wayyyy better now. The battery life on them are also great they last quite a long time. It’s also super easy to connect and disconnect them. I mostly use these when I’m painting or cleaning so I have no issues with it slipping off my head. One of the biggest concern I have was if they hurt your ears and I’m happy to see that I can wear them for basically a whole day straight and not have any ear fatigue. Overall 100% recommend! ( my dog seems so like them too)

If you aren’t planning on spending 500 dollars on a pair of Airpods max this is the best option available. Pros: -Easy controls in-app on Android or iPhone. -Wired option. (Aux) -All-day battery. -GREAT bass and mid-tones. -Solid build quality. -Comfortable during standard use. -Noise canceling is way better than any other headphones I’ve used (better than ANY airpods). Cons: -Treble is slightly lacking compared to bass (still sound amazing). -Touch controls are difficult and iffy. -A little chunky(if you like to lay down while using headphone they’re pretty uncomfortable). -Transparency mode SUCKS compared to airpods pros but on their own its fine enough not to bother me. I love using these headphones, the only reason I didn’t leave five stars was because of the transparency mode.

I’ve been using this Sony headset for a while, and it’s working great! The sound quality is excellent, with clear audio and deep bass. The battery life is also impressive, lasting for long hours without any issues. Overall, it’s a great headset — totally worth it

Literally obsessed with my XM5! These headphones are an upgrade in every way: the sound quality is crystal clear with deep bass, the noise cancellation is amazing, and they’re comfortable to wear for hours. The battery life is excellent, and they charge quickly, which is a huge plus. I love the touch controls and app! They’ve become my go-to for studies and travel. Highly recommend if you want top-tier headphones!

I would like to first note that the noise cancelling feature on these is unbeat. These headphones deserve every bit of hype they have built over the past year. I use these daily and have to keep on side peaked to the side when in my office because they are practically ear plugs. There is so many incredible features that get you your money’s worth. They're sleek with a beautiful matte color. The battery 6 months later is still 12+ hours long. The only con would be they are a bit tight on my head but it ends up making them great workout headphones. headphones over a hat and they dont move an inch. even after cardio. Super easy to connect

If you are on the Autism spectrum, and/or have a sensory processing disorder, my review is for you. Sensory processing disorder is difficult for many to understand (Some people say the phrase "Sensory sensitivity" instead of processing disorder). These headphones were a Christmas gift from my parents who live in another state, so I took this attached photo as my facial expression the first time I turned on the ANC. I am on the autism spectrum and I have a sensory processing disorder. I work as a business data analyst for a fortune 25 company working with big datasets, building dashboards, ect. I really struggled in my job with the "Open floor plan" with cubicles everywhere. All the noise of the office was so overwhelming when I was trying to write complex formulas in Excel and Tableau, or complex SQL database queries. I would lose my place and have to start over. This was beyond frustrating. When we switched to work from home, I thought it would be great. All the noise of the office is gone! That was until a family moved into the apartment above mine with 3 kids who like jumping off the bed and playing basketball in the house (yikes). The problem for people with a sensory processing disorder is that we need periods of "silence" sometimes too, so even though my non ANC headphones (Sony MDR-7506s) were really nice, they required me to have music at a decent volume to try and block out the sound above me. Not with these new Sony WH-1000XM4s! I can activate the noise canceling without playing music, and it works! I had read a review that said it would auto-shut off after 10 minutes if you didn't play any music, but so far I haven't had that problem (as long as they are within bluetooth range of my phone still, as they will "sleep" if there is no bluetooth connection). These guys helped me SO MUCH. Not only can I not hear the noise upstairs, but I can also hear myself think and I can relax. The way these headphones compensate for your ear canal and atmospheric pressure is absolutely mind blowing. The silence is golden. As a final note to help those who don't have a sensory processing disorder, but might be considering these for a loved one, I have a quick story about my first time wearing them. With a sensory processing disorder, if a single sensation is "overwhelming" your brain, you are actually not capable of processing other sensations. Before getting these headphones, I had been told by multiple people that my dog had a weird smell, but I absolutely could not smell it. After just a few minutes of wearing these headphones (with no music playing, but with ANC on) I started smelling my dog. It was the most weird sensation to realize my SPD was preventing me from smelling my dog just because of the noise upstairs. ANC technology is live changing for someone with SPD, and these are the best in the industry for ANC. The music is great too (and yes I do use them for music sometimes as well) but if you are considering these for someone on the Autism Spectrum or with a sensory processing disorder, they are fantastic for that too, even with no music on. Thank you Sony, from the bottom of my heart. These are life changing and I'm so thankful. God bless.

This is my first premium headphone purchase, and I’m very happy with them. They are comfortable to wear for long periods of time, the microphone works well for work calls, and the touch pad is responsive and easy to use. I’m happy with the battery life. The connection to 2 Bluetooth devices is seamless and really easy to set up. Used for airplane travel, and the noise cancellation made the airport experience so much better. I will say that during the flight, air pressure in my ears felt weird for a few days. The material is prone to smudges.

definitely a good pair of headphones if you have the money for them i think they are worth the price i got them on sale around christmas and i absolutely love them very good the equalizer is amazing too and really comfy and not too heavy i wear them all throughout the day and have no problems

Pretty good noise cancelling albeit voices and conversations can still get through on lower volumes. I'm not much of an audiophile but I've noticed that sometimes the sound quality can sound a little iffy but overall not unlistenable. Good battery life and the connection is stable.

I own this model and the WH-1000XM2, and honestly, the M2 is more comfortable with better sound. The M2 is heavier with more plush material, but the M4 offers more options that I don't need with more complexity in the app. I love both of them (they BOTH have changed my listening world), but the M2 feels better made. I wish I could turn off the side touch options in both of them (maybe this is an option?) because I love laying down with them on and the touch option sometimes pauses playback. But this is still a quality option. Pros: Great at noise cancellation, sleek design, automatic pausing of playback when you take them off, side touch options available to change in the app (i.e., ffwd to next track, raise volume, pause, and speech search options). Cons: More "airy" design with lighter materials used than the M2, brief audio drops when connected to Bluetooth? (Why? It's the highest Bluetooth rating right now). Still pauses playback when lying down on the side ear cup.

No complaints in the slightest. The audio is crisp and clear, battery lasts a good while, and they're pretty durable. I'm usually worried I'll snap them with the size of my noggin but they don't get stressed too much at all.