Customer Ratings & Reviews
- Model:
- WH1000XM4/S
- SKU:
- 10851334
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are enthusiastic about the phenomenal sound quality, exceptional comfort, and impressive battery life of the product. They also praise its solid bass, lightweight design, good fit, reliable connectivity, and premium aesthetic. Conversely, some users express frustration with the touch controls, perceive the product as overpriced, and wish for higher volume output.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Sony MX4s
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and the portability of these make them the choice for me for work and music.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AlexanderM, we're glad you like the sound quality of our product. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! ~Earl
- Pros mentioned:Sound quality
Sony XM4
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones I’ve ever owned. Bought them 2-3 years ago and they’re still amazing.
I would recommend this to a friendBrand response from SonyListens
Posted .That's awesome, Alexis! The WH1000XM4 is designed with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Craig
- Pros mentioned:Sound quality
Great sound and easy pairing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound quality and easy pairing. I paired it with both my phone and PC and it works great. It automatically switches between the two devices!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RedChipClip,
Perfect! We're thrilled that you are enjoying the sound quality and multipoint function of the headphones. It's also great that you had an easy time pairing these headphones with your devices. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Best
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound wonderful. Will cancel any significant sound out for piece and quite. Sometime I forget there on my head and I’m walking around thinking it’s too quite in my house lol
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jayy,
That's good to hear! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
Regards,
David
- Pros mentioned:Sound quality
BEST HEADPHONES EVER
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The BEST HEADPHONES EVER. Sound canceling is incredible. Pauses when you speak to someone around you. Adjusts sound control based on movement. Just incredible!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BlakeMadison,
Great! We're thrilled to hear your 5-star review of these amazing headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Nice wireless headset.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved the sound coming from the headphones. I thought the ability to transition to voice assist could have a quicker response time.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi RobertH, we're glad you love our product! Thanks for choosing Sony! ~Earl
Carolina
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good and very good looking piece my daughter has for college and helping her good.
I would recommend this to a friendBrand response from SonyListens
Posted .That's fantastic to hear, MartaG!
We are so glad the WH-1000XM4 headphones are working out so well for your daughter in college.
You picked a top-tier pair of headphones that are perfect for a demanding college environment. The XM4's combination of industry-leading noise cancellation and exceptional sound quality means she can block out noisy dorms and libraries to focus on studying, and then fully enjoy music or movies when it's time to relax.
And yes, they are a very good-looking piece of tech!
Thank you for choosing Sony to help your daughter succeed!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Sound quality
Try these Sony headphones!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones! Sony always makes high quality products so give them a try!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Kaizen,
Nice! Thank you for yor recommendation and for your trust. We are truly happy to hear your satisfaction on the quality of our WH1000XM4. Thanks for choosing Sony! - Marco
- Pros mentioned:Sound quality
Love these headphones
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these headphones. When I had them on the world disappears. I love the dark blue color. Easy to use.
I would recommend this to a friendBrand response from SonyListens
Posted .Awesome, LeidyS! We're glad that you are impressed with the noise-cancelling feature of the headphones. The WH-1000XM4 is designed, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Craig
- Pros mentioned:Sound quality
Sony Headphones
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphone. Grear sound and noise cancelleation.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Trbo,
Amazing! We're thrilled that you like the sound quality and noise canceling function of the headphones. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son loves these headphones. He said they are much clearer than Beats and he can use his game and his phone at the same time. As his mom....a appreciate that he can hear his phone.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Cruz, That's awesome! We're thrilled to hear your son loves his new headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
The Perfect headphones
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these! Perfect for audiobooks and binge watching shows
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Brii,
Thank you for choosing Sony!
We're excited to hear that you love the WH1000XM4! It's wonderful to know they enhance your experience with audiobooks and binge-watching shows. Your enjoyment means a lot to us, and we're grateful to be part of those special moments. Thank you for sharing your feedback!
Best regards,
-Fred
- Pros mentioned:Sound quality
Sony
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphone ever. The quality and ease of use is a class of it's own.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello MoAb,
That's awesome! It's nice to know that you are pleased with the quality and how easy to use our WH1000XM4. You can now enjoy listening to your favorite music without any distractions. Thank you for choosing Sony! - Marco
- Pros mentioned:Sound quality
Great headphones
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are great! Sony always makes quality products and these are no exception. Would definitely recommend to anyone looking for noise cancelling headphones!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi klickity,
Awesome! We're thrilled to hear your 5-star review of these amazing noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Great Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best noise cancellation headphones that I've ever used. I like these over the ear style headphones rather than in ear since they don't hurt my ears after hours of use.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Evul, Thank you for the awesome review! Good to know you're enjoying the industry-leading noise canceling headphones and its over-the-ear design. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Sam
- Pros mentioned:Sound quality
Great Headphones!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love using this everyday on my commute to work! Would recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello RatanakH,
That's awesome! We're glad that you love our XM4 headphone and were able to use it every day when commuting. Your recommendation is highly appreciated. Thank you for choosing Sony! - Marco
- Pros mentioned:Sound quality
Very good noise cancelation headphones!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice noise canceling headphones. The sound quality is good. As far as comfort, they're not that bad. The noise cancelation is superb! It blocks out the noise nicely.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Darren, Thank you for the 5-star rating! We're really happy you're enjoying the excellent noise canceling feature and incredible sound quality of your WH-1000XM4. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you so much for your purchase! -Jess
- Pros mentioned:Sound quality
Love My Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are the gold standard of noise cancelling headphones in the industry currently.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello AliH, We are happy to hear that you love your new Sony wireless noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for your purchase. Enjoy! Vincent
- Pros mentioned:Sound quality
Sony Xm4
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is amazing! Noise canceling works in any environment. Touch controls on right ear are accurate. Being able to connect to 2 devices is a big reason to upgrade from the x3’s.
I would recommend this to a friend - Pros mentioned:Sound quality
The Elite Best of the Best
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very expensive but worth every penny very comfortable noise cancelling is next level sound quality is great
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CLE23,
You made the right choice! We're glad that you like the comfort, noise canceling function, and sound quality of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph