Customer Ratings & Reviews
- Model:
- WH1000XM4/S
- SKU:
- 10851334
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers often highlight the phenomenal Sound Quality, exceptional Comfort, and impressive Battery Life as major strengths. Many also appreciate the solid Bass, lightweight feel, and great Fit of the product. However, some users find the Touch Controls annoying, believe the product is overpriced, and desire more volume.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Great sound for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are a great value for the price. Amazing sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi istevano6, we're glad you like the sound quality of our product! The WH-1000XM4 is designed with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! ~Earl
- Pros mentioned:Sound quality
Awesome Headphones
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing headphones, the noise canceling and surround sound was by far my favorite feature.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Duhchingchong,
Great! We're thrilled that you are enjoying the noise canceling function and sound quality of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Comfort
Best headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good sound control and they are extremely comfortable!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Geniebear,
Thank you for the purchase! We're glad to hear that you like the sound and comfortable design of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to her behavior and her location. Using the Sony Headphones Connect app, Ambient Sound Control lets her adjust the volume of background sound and gives her the option to allow voices alone to be heard. Meanwhile, the Equalizer lets her customize sound levels to suit her music. Thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
Best wireless headphones out there
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best wireless headphones out there and definitely worth a buy, especially if you can find it during a sale. This is my second pair!
I would recommend this to a friend - Pros mentioned:Sound quality
Worth the money
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones offer an Excellent Audio experience. The noise canceling is amazing, so spend the money and be happy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Corey! Glad to hear that you are happy with the noise canceling and that the WH-1000XM4 was worth it! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Worth the heavy price
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Steep price but one of the best purchases I’ve made in a while. Sound quality and noise cancelling are superb.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CaseyJ,
You made the right choice! We're glad that you like the sound quality and noise canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Best hp i ever had.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noise cancelation is great.i work in a very noisy factory
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Charles, awesome! We're glad you are enjoying the noise canceling feature of our product. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! ~Earl
- Pros mentioned:Sound quality
Nice upgrade from the XM3's
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All the great sound quality from the previous model plus the great new features like the automatic pause when you take the off your head!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JIMBOB, Great! We're happy to hear that like its new features like the automatic pause and play function when wearing and removing the headset. Sony’s industry-leading noise cancellation evolves to further immerse you in your music. The addition of Sony’s proprietary HD Noise Canceling Processor QN1 masterfully eliminates the noise around you. Listen all day with up to 30 hours of battery life. Quick charging gives five hours of playback with just a 10-minute charge.
To get the most out of your WH-1000XM4, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thanks for choosing Sony.
~Ralph
- Pros mentioned:Sound quality
Awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones ever sound great so happy best buy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello GustavoM, We are glad that you now have an awesome pair of headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony! Vincent
- Pros mentioned:Sound quality
That sound tho
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are just great, no other way about it. The noise cancelation is as good as the previous gen which was fantastic.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Manny,
Great! We're glad that you like the noise canceling function of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Best headphones for daily use!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these headphones, probably the best for my preference in daily use. Can’t go wrong!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MEL26,
Awesome! We're glad to hear you found the best headphones that suits your needs and expectations. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! - Kris
- Pros mentioned:Sound quality
Xm5
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good quality just better to get xm5 at the current price point
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KingNug,
Thank you for your time writing this review! We're glad you like the quality of the WH1000XM5 headphones. Thanks for choosing ! - Kris
Improves upton the XM3 but not a revolution
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I own a WH1000XM3 and this improves upon it without changing it completely. I had the option to go for the XM5 but I couldn't let go of the travel portability I love about the XM3 and so I went with this. I am not disappointed. The call quality on this is better but if that's not a concern, save some money and get the MX3 for a better price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dimhat, we're glad you like our product. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing SONY! ~Earl
- Pros mentioned:Sound quality
Really good headset
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like it, the sounds is great and quality is as expected.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DanielC, we're glad you like the sound quality of our product! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing SONY. ~Earl
Very good for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are super and I recommend them to everyone who noise problem around them when you need to focus.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you so much for sharing your enthusiastic feedback and recommendation, LaurierHT! We're glad to hear that the WH-1000XM4 headphones have helped you stay focused in noisy environments. These headphones are designed with advanced noise cancellation technology and adaptive sound control to minimize distractions, making them a great choice for those who need to concentrate—whether at work, studying, or during travel. We appreciate you recommending them to others facing similar noise challenges, and we're delighted they're meeting your needs for comfort, sound quality, and creating a quieter space wherever you are.
Thanks for choosing Sony!
Best regards,
Gus
Sony Social Media Team
- Pros mentioned:Sound quality
Amazing!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Headset sounds great and noise cancelling is excellent.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jwin, we're glad you like the sound quality and noise canceling feature of our product! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! ~Earl
Great headset
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this headset with some great surprises. There are some down sides which come from the wireless. It seems to have some connection issues randomly. I mainly wanted the wired aspect but the wireless is a big plus.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SuperSayianRenan, Thanks for the feedback. Make sure to keep your device updated with the latest firmware to avoid any performance issues. Enjoy and thanks for choosing Sony. -Craig
- Pros mentioned:Comfort
Wireless headphones
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s very good. We really love them. They feel good when I put them on .
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Miki, Thank you for the amazing review! We're very happy to hear you love the comfortable fit of your Sony WH-1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Sam
- Pros mentioned:Sound quality
Best. Headphones. Ever!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What can I say that hasn't already been said about these amazing headphones? They are amazing and I love the Bestbuy exclusive color!
I would recommend this to a friend - Pros mentioned:Sound quality
Like this item
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very interested to using this item after I am listening in few day when I bought it. Appreciate this product ,
I would recommend this to a friendBrand response from SonyListens
Posted .Hello KHANHNGUYEN,
We are glad you like it! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony!
Regards,
David