Customer Ratings & Reviews
- Model:
- WH1000XM4/S
- SKU:
- 10851334
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the phenomenal sound quality, comfort, and impressive battery life. They also appreciate the solid bass, lightweight design, and good fit, along with reliable connectivity. However, some customers find the touch controls annoying, believe the product is overpriced, and desire more volume.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
good
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent better than bose qc35 wonderful out of doubt
I would recommend this to a friendBrand response from SonyListens
Posted .Hi iphoneuser123,
You made the right choice with the Sony WH1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Best one yet
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best noise cancelling over the ear headphones I have owned yet.
I would recommend this to a friend - Pros mentioned:Sound quality
worth the money if you decide you want these.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent purchase i own the xm3's i absolutely love these xm4's
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Wheeler1234, we're glad that your investment is worth it. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony. ~Ralph
Great product
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything I was expecting and looking for. This is perfect for teens
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Adia,
Thank you for choosing Sony!
We’re delighted that the product exceeded your expectations. The WH-1000XM4 headphones are designed to deliver exceptional sound quality, comfortable fit, and advanced noise-cancellation features, making them a great choice for any age group. Enjoy your Sony headphones!
Best regards,
-Fred
- Pros mentioned:Sound quality
headset
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i love them sound very well. work well with my laptop
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BlackBox, We are glad to know that you love the sound of your Sony headphones very well and they work well with your laptop. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony!-Vincent
Good but scary
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are the most amazing headphones currently in the market. Everything is perfect. But these are not good for me. After two hours of constant use I got worst headache of my life. I think main reason is headphones applies pressure to ears a lot. In my opinion Sony needs to test them. May be these headphone can cause deafness.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rohan,
We appreciate your 5-star review of the headphones. We regret to hear that you are not having the best experience with its fit. Make sure to adjust the headband of the headphones for optimum fit and comfort. The headset must also be worn properly. Put the headset on your head with the (left) mark on your left ear and the (right) mark on your right ear. There is a tactile dot on the (left) mark side. Sony takes all feedback seriously. Rest assured that this will help us improve the quality and performance of our products. Thanks for choosing Sony!
-Ralph
- Cons mentioned:Price
Worth it
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A bit Pricey but can say they’re definitely worth it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jarrito,
You made the right choice! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Exceeded expectations
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noise cancellation and sound quality very impressive. Great buy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mark, we're glad that your investment is worth it. Sony’s industry-leading noise cancellation evolves to further immerse you in your music. The addition of Sony’s proprietary HD Noise Canceling Processor QN1 masterfully eliminates the noise around you. Listen all day with up to 30 hours of battery life. Quick charging gives five hours of playback with just a 10-minute charge.
To get the most out of your WH-1000XM4, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thanks for choosing Sony.
~Ralph
- Pros mentioned:Sound quality
worth the upgrade
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.huge improvement from the lower model. WOW what a difference
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Helpful,
We're thrilled that upgrading to these headphones was worth it. Intelligent and intuitive, WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Best One I’ve bought so far
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The noice cancellation on these are amazing. I recommend
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TheUnknown, we're glad you like the noise canceling feature of our product. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. For total convenience, WH-1000XM4 headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connect to the right one automatically. You'll also be able to quickly, smoothly switch your headphones to either of the two devices at the touch of a button. Thanks for choosing Sony. ~Earl
- Pros mentioned:Sound quality
outstanding headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sounding headphones. The build quality is excellent.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JJHARR,
Awesome! We're glad that you are enjoying the sound and build quality of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Isolation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful sound. Needs a week to break in but almost perfect.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Hollyjamliv100,
Good to know that you like the sound quality of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location.
We do appreciate your feedback. Thanks for choosing Sony.
~Ralph
- Pros mentioned:Sound quality
amazing
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.worth the money!! great sound and noise cancel. 5/5 stars
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Andi!
Great! We're thrilled that your investment is worth it. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Review?
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gets hot and cup touches my ear, but sound is good when eq adjusted
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Gabereviews, Thank you for the feedback on your experience with your WH1000XM4. While we're glad you like sound quality, we regret to hear that you didn't like the fit of the earcups. We understand that finding the perfect fit can vary from person to person. We recommend adjusting the sliders to achieve a more comfortable fit. At Sony, we are always looking to improve our product quality and features. We have noted your input and will be sure to forward this feedback to the appropriate department. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Sam
Fantastic headphones get em!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wow! I wish I would have bought these first. My first set of headphones (Beats) were pure garbage. Constantly Disconnecting, did all the updates and resets. Still Liddell not work. Took em back and got these. There is simply no comparison. The sound is tremendous, set up is a breeze and never disconnects! Duh…
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Junk, You chose the best brand this time. We are glad that you like your Sony wireless noise canceling headphones! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for your purchase. Enjoy! Vincent
- Pros mentioned:Sound quality
Sound quality
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound quality! They are a little pricey but worth it
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Great,
You made the right choice! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.
~Ralph
- Pros mentioned:Sound quality
Sony headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones noise canceling works great best I’ve ever had
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nate, Thank you for giving the product a perfect rating! We're glad to hear that this is the best noise canceling headphones you ever had. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Sam
- Pros mentioned:Sound quality
Excellent Noise Cancelling Headphones
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony headphones are excellent at noise cancelling. Well constructed. Takes time to get used to the controls.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Texas1, Thank you for taking the time to review the WH-1000XM4 Wireless Noise-Canceling Headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! Jay
- Pros mentioned:Sound quality
Awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Headphones, better than xm3s. Buy with confidence.
I would recommend this to a friend - Pros mentioned:Sound quality
Love these headphones
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Always love some good quality yet affordable headphones
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dcho, Great! Good to know you love the overall quality of your new Sony headphones and you feel that the unit is worth its price. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Sam