Customer Ratings & Reviews
- Model:
- WH1000XM4/S
- SKU:
- 10851334
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers regard the WH-1000XM4 headphones highly for their exceptional sound quality, comfort, and impressive battery life. Many appreciate the solid bass, lightweight feel, and great fit of the headphones. However, some customers have experienced inconsistent connectivity, find the touch controls less than ideal, and feel the price could be more competitive, while others desire a higher maximum volume.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Comfort, Sound quality
Best headphones I've had so far.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As an audiophile, I've been looking for noise cancelling headphones that also have good quality sound and range. These have checked all the requirements so far, and more! They're comfortable to the point I can wear them 8+ hs a day, and switch between meetings and music seamlessly. The noise cancelling is so good my roommates need to signal to me in order for me to look up. I thought the gestures were going to take some time to learn but it hasn't been the case, they're intuitive. The remove noise cancelling to talk works really well. Too well sometimes. I'd be walking close to someone talking and it will activate. The option to have two devices connected hasn't worked for me so well, I had issues switching from my phone to my laptop with the result of the laptop switching back to its speakers. It might be my MBP, I haven't tried with other devices yet. She sound quality is excellent, as expected from Sony, the sound is crisp and balanced, with a good range.
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality, Weight
Hands down the best headphones you’ll ever try
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is how music is meant to be listened. These headphones are comfortable to wear, lightweight to travel and the sound quality is amazing. Hands down the best purchase I’ve made.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Hector,
Perfect! We're glad that you like the comfort, weight, and sound quality of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Battery life, Sound quality
Get these!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got these a a present for my father. This man is not a very techy guy so getting something that was user friendly was very important. He loves his headphones. The sound quality is amazing. They’re very easy to connect to his phone and the battery life is phenomenal. I definitely recommend these!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GesN,
You made the right choice! We're glad that your father is enjoying the sound quality, battery life, and user-friendly functions of the headphones. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Comfort, Sound quality
Sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great for sound and very comfortable to wear. Would recommend!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello user852425,
Thank you for choosing Sony!
We're elated to hear that your WH1000XM4 Headphones are great for sound and very comfortable to wear. We truly appreciate your positive feedback and recommendation!
Best regards,
-Fred
- Pros mentioned:Battery life, Sound quality, Weight
Amazing sound. Great device.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality and user interface makes this headset easy to use and enjoy. The battery life is phenomenal. It feels light on your head and it’s easy to store and carry around especially when traveling.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JoyceA,
Thank you for the 5-star rating and we are glad you like the battery performance of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location.
Thank you for choosing Sony!
Craig
- Pros mentioned:Sound quality
Mr. B
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my Sony noise canceling headset. I bought it at a great price and they sound awesome. When i play my favorite music i feel like im in a concert hall.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Realtalk,
We are immensely pleased to hear that your WH-1000XM4 headphones are making you feel like you're in a concert hall. That immersive sensation is exactly what we aim for by combining our HD Noise Canceling Processor QN1 with Edge-AI technology, which restores high-range sound lost in compression. It is fantastic to know that you are enjoying such awesome sound quality at a great value.
Thank you for choosing Sony!
Best regards,
Dominick
- Pros mentioned:Comfort, Sound quality
Excellent quality
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality. Very comfortable, noise cancelation.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello MariaT,
Thank you for choosing Sony!
We couldn't be happier to hear that you appreciate the excellent quality, comfort, and noise cancellation of the WH1000XM4. Thank you for your positive feedback!
Best regards,
-Fred
- Pros mentioned:Battery life, Comfort, Sound quality
Great for long flights
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable to wear and I was able to use them for 22 total hours of travel! Sound and noise canceling quality are excellent.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello LanceW,
That's awesome! We're very happy that you are pleased with the noise canceling capability, sound quality, comfortability and battery life of our Sony WH1000XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
- Pros mentioned:Comfort, Sound quality, Weight
A must have headphones
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony X4 blows all the competition when it comes to noise cancellation. The is the smartest and most comfortable headset I’ve ever owned. I can’t see getting any other brand headset after this. Totally worth the money and super light weight. Definitely recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mike,
Thank you so much for an amazing review and recommendation! We're happy to know that you choose the XM4 headphones when comparing to other brands in the market because of its best noise canceling feature and comfort. We always strive to deliver the best quality to our products. The WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony! - Kris
- Pros mentioned:Battery life, Sound quality, Weight
Happy customer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What can I say these headphones are awesome the clarity is great I can hear every instrument it's lightweight the battery is great the noise cancelling is very good I couldn't ask for a better product. I would recommend this product go out and buy this you will not be desapointed.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Shanghai1125, Thank you for the 5-star rating! We are glad to hear that you are happy with your purchase! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony! -Carl
- Pros mentioned:Sound quality
Great for traveling
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these headphone. Much cheaper than my previous BOSE headphones that were much more expensive. These have lasted longer and are doing great, wonderful sound. Easy to use and charge. 10/10
I would recommend this to a friendBrand response from SonyListens
Posted .Hi WilliamH,
We are thrilled to hear that your WH-1000XM4 headphones are earning a 10/10 rating! It is fantastic to know that you are enjoying the wonderful sound quality and finding the battery life and ease of use so reliable. We take great pride in creating products that stand the test of time, so hearing that they have outlasted your previous gear is the best compliment we could receive.
Thank you for choosing Sony.
Regards,
Dominick
- Pros mentioned:Comfort, Sound quality
Great headphones all around!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the latest (mark 4) version of these wireless headphones. I really like them so far. They are very comfortable and do not feel like they are super tight on my head, as cheaper headphones do. The sound is, well, Sony: very good. I hesitated for a long time because of the price, but they are well worth every penny. If there is a negative, it’s due to the fact that the sound via Bluetooth is not as superior as wired headphones. However this isn’t really a negative at all, because it’s a given that wireless technology itself is just not going to deliver the same frequency range as wired audio. These are my walking headphones. So, I’m not going to be as attentive to the purity of sound as I would be if sitting down for a listening session. The extra features are useful (noise cancellation; ambience control)—however, they will drain the battery faster than using the headphones with those extra features disabled.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi cricket45, thank you for taking the time to write such an in-depth review of your experience with our WH-1000XM4! We are extremely pleased it suits your needs and expectations. We will surely take note of your inputs as we always strive to make this a better experience. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the equalizer lets you customize sound levels to suit your music.
Thank you so much for the 5 Star rating and for trusting Sony!
- Romeo
- Pros mentioned:Comfort, Sound quality, Weight
Great purchase - worth the money spent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Forgot how loud an airplane can be - these may all the difference - comfortable wear and light weight
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RickN, Thank you for choosing Sony! We are glad to hear that you are happy with your new WH-1000XM4 purchase! Thank you for the 5-star rating! -Carl
- Pros mentioned:Sound quality
Still going strong two years later
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got these for my teenage niece and she uses and takes them everywhere. Headphones are still good, durable, sound is great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello StephanieT,
Thank you for choosing Sony!
We're honored to hear that the WH-1000XM4 headphones have become a reliable companion for your niece, offering great sound and durability for everyday use. It's wonderful to know our product is helping enhance her experiences wherever she goes.
Best regards,
-Fred
- Pros mentioned:Battery life, Comfort, Sound quality
Great headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the noise canceling. Very comfortable headset. I use them during sleep and can’t hear any outside noises and stay on through the night. Battery life lasts long.
I would recommend this to a friendBrand response from SonyListens
Posted .That's awesome, Philver! We're glad that you are impressed with the noise-cancelling feature of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing SONY! -Craig
- Pros mentioned:Comfort, Sound quality
Unexpectedly good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones have surpassed my expectations especially in comfortability, noise cancelling and sound quality. I got them to replace my Beats Solo pros and this pair hasn’t let me down. I miss the almost magical integration of my beats to my iPhone and iPad but these r okay since I can connect them to two devices (AND IT HAS AN AUDIO JACK). It even comes with an adaptor for a those weird airplane audio jacks
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ilyass, Awesome! We're truly delighted to hear your purchase went well and we've matched your expectations with your Sony WH-1000XM4 Headphones. Your satisfaction with the super audio, excellent noise cancellation, exceptional comfort, and headphone jack feature of your headphones are greatly appreciated. Thanks for choosing Sony! -Jess
- Pros mentioned:Comfort, Sound quality
Great GYM and daily headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I mainly use these in the gym. The sound is amazing and it makes me feel like im in my own little bubble with the supberb ANC. Keeps me focused. I wear these 2-3 hours at a time with no comfortability issues or ears overheating.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Gymjunkie, Excellent! Good to know you like the amazing sound quality, industry-leading noise cancelation, and comfortable fit of your new headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Sam
- Pros mentioned:Comfort, Sound quality
The Best
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these. I bought as a gift for someone who is not so tech savvy and she is able to use them without an issue. I have the earlier version (WH1000XM3) myself and the noise canceling on the Sony headphones is unmatched. Great Sound Quality. Extremely comfortable as well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi tgill783, Thanks for the 5-star rating! The XM4s are indeed a perfect gift for your love ones. We're also glad that you are impressed with the noise canceling performance of your XM3s. Enjoy and thanks for choosing Sony. -Craig
- Pros mentioned:Battery life
Good gym and Studying headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m not gonna lie i really like using them for the gym and school. Good battery life, yet to die on me and i’ve had em for 4+ months
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AlexP,
We are thrilled to hear that your WH-1000XM4s have been such a reliable companion for both school and the gym over the last four months! It’s great to know the 30-hour battery life is holding up for your busy schedule; if you ever do find yourself running low, remember that just 10 minutes of charging can give you up to 5 hours of playback.
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Comfort, Sound quality
Juat wow!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ive never liked over the ear headphones because most arent comfortable. These fit so well, i was shocked at how comfortable they could be. The noise cancelling made my jaw drop. Id never been able to get headphones to fit well enough to experience it until i tried these.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi jjdavis1981, Fantastic! We are thrilled to know that you are enjoying the outstanding performance of your WH-1000XM4. Thank you for your purchase and for choosing Sony! - Romeo