Customer Ratings & Reviews
- Model:
- WH1000XM4/S
- SKU:
- 10851334
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers regard the WH-1000XM4 headphones highly for their exceptional sound quality, comfort, and impressive battery life. Many appreciate the solid bass, lightweight feel, and great fit of the headphones. However, some customers have experienced inconsistent connectivity, find the touch controls less than ideal, and feel the price could be more competitive, while others desire a higher maximum volume.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Battery life, Sound quality
Best Active Noise Cancelling
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These have way better active noise cancelling than my prior pair of Soundcore Q45 ANC headphones as well as a longer battery life. That being said the sound quality is exactly the same, so if you're hesitant about spending this much on a pair of headphones they're an amazing alternative.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Conley, Thank you for the awesome review! We're glad you like the exceptional noise cancellation and sound quality of your new Sony WH1000XM4. Thanks for choosing Sony! -Sam
- Pros mentioned:Battery life, Comfort, Sound quality
Best headphones owned
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable, doesn’t hurt head/ears, sound quality is amazing, battery life amazing
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Brian,
We appreciate the 5-star rating and we're happy to hear that you like the sound quality, comfortable design and battery performance of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-David
- Pros mentioned:Battery life, Sound quality
Worth the money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been using things headphones for work and I will say it's worth the money. I use these headphones for work and and can say these headphones exceeded my expectations. They're comfortable and can be used non-stop for 8+ work days without causing any headaches, or sweat. The audio is crisp and with the app I can change the mode settings based on my location to see how much noise cancellation I want. The headphones come with a small travel case, aux cable (if you don't want to use bluetooth), and a charger. Con: The microphone isn't the best Pro: I have 4 budgies and have been able to block them out thanks to these headphones when I'm working!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi M1234, Awesome! We're glad to hear that the WH1000XM4 has exceeded your expectations and you feel that it is worth its price! And good to know you appreciate the comfortable fit, excellent sound quality, Sony headphone connect app customization, and the added headphone case.
To ensure optimal call quality, please make sure that the firmware is up to date using the companion app.
The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Sam
- Pros mentioned:Sound quality
Overall good
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall amazing headphones, love the audio quality as a person who has bought a lot of main stream over the ear headphones. I’d say these aren’t for heavy gym users. The band is pretty will and it’ll fall when laying down in my experience
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Marco,
We appreciate your positive remarks on the WH-1000XM4 Headphones' outstanding audio quality, and it's great to hear they stand out among mainstream options. We understand your concerns regarding stability during heavy movement, like at the gym or when lying down, as these headphones are optimized more for premium listening and travel comfort rather than intense physical activity. For a more secure fit during exercise, you might consider our sport-focused models, which are specifically designed to handle greater movement and sweat resistance.
Thanks for choosing Sony.
Best regards, Eliab
- Pros mentioned:Battery life, Comfort, Sound quality
Best over ear headphones IMO
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is excellent, headphones are extremely comfortable and the battery life is exceptional.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Publicschoolcarpenter, We're glad to hear that you like your new Sony headphones. Thank you for supporting Sony! -Carl
- Pros mentioned:Comfort, Sound quality
Comfy noise cancelling!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the noise canceling feature! Clean design and super comfortable!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BradB,
Thank you for the purchase and we're glad to hear that you love the noise canceling and comfortable design of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-David
- Pros mentioned:Comfort
Birthday Gift
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones absolutely brought joy to my daughter for her birthday. She loves how comfortable they are and the charge time.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello DaleV,
Thank you for choosing Sony!
We’re honored to hear that the WH-1000XM4 headphones brought such joy to your daughter on her birthday. Knowing she appreciates the comfort and charge time makes us proud to be part of her special moments.
Best regards,
-Fred
- Pros mentioned:Comfort, Sound quality
My Absolute Favorite
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got them as a Christmas gift and they were so perfect for me. I had a lot of compliments while wearing them. They are really comfortable to wear in any kind of weather, wouldn't recommend working out in these, they slip out of your head pretty easily, but overall these work amazingly well. The noise cancellation is really good. Definitely worth the price.
I would recommend this to a friendBrand response from SonyListens
Posted .That's awesome, Daisy! We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig
- Pros mentioned:Battery life, Sound quality
Dependable, comfortable, useful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have started traveling for work more and needed a pair of noise-cancelling headphones. I'm incredibly please with this purchase! The headphones connect seamlessly with my devices, the noise cancelling is strong but not overpowering, and the battery life is really long. Plus they are stylish!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CollinC, awesome! It is nice to know that you are enjoying our product! Thanks for choosing Sony! ~Earl
- Pros mentioned:Sound quality
WH-1000XM4 Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Impeccable quality. I was hearing musical textures in songs I've listened to for years for the first time. The only negative thing I have to say about it is how sensitive the touch pad is. I'm always accidently hanging up.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi User144668,
We feel privileged to know that our headphones have allowed you to rediscover your favorite songs by revealing musical textures you hadn't noticed before. We also appreciate your honest feedback regarding the sensitivity of the touch sensor; if you find it a bit too reactive for your style, you can actually disable the "Touch Sensor Control Panel" within the Sony Headphones Connect app to prevent those accidental hang-ups.
Thank you for trusting Sony and making us a part of your daily listening.
Regards,
Dominick
- Pros mentioned:Bass, Sound quality
Perfect headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent headphones. Excellent bass, yet clear vocals. I use it for rap music, but all other music sounds excellent. I am using them wired mostly, so I cannot comment on the use of the noise canceling yet. But I have tried it out, and it blocks out a lot of noise. Beautiful matte look in midnight blue. I love the case and accessories. The only issue I can point out is the top of my head hurts a bit from the headband after an hour use, but its not enough to knock a star off. The ear pads are very plush and comfy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kari, We are glad that you like most of the features and capabilities of your brand new Sony wireless headphones. Sorry to hear that your head hurts a bit after using the unit for an hour. You can always adjust the length of the headband according to the size of your head for a more comfortable wearing experience: https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002928786.html.
WH-1000XM4 headphones incorporate two technologies to maximize noise-canceling performance. These headphones have a built-in analog amplifier integrated into the HD Noise-Canceling Processor QN1 realizes an unmatched signal-to-noise ratio for low distortion and exceptional sound quality for portable devices. We appreciate your feedback. Thank you for choosing Sony! -Vincent
- Pros mentioned:Battery life, Comfort, Sound quality
Great Sound!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Sound. Comparable to Bose. Comfortable. Long battery Life.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Snypar,
Wow! Thanks for the wonderful review and we are very happy to hear that you are pleased with the audio quality, comfortability and battery life of our WH1000XM4. You can now listen to your favorite vibe without the hassle of the outside noise. Thanks for choosing Sony! - Marco
- Pros mentioned:Battery life, Sound quality
Best purchase of 2020
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely fantastic headphones. The earcups are very soft and comfortable. The headphones are not so tight that they hurt my head after a few hours. They are tight enough that they stay on securely when I move my head about, though. The headband's cushion is comfortable and don't flatten my hair. I've been wearing these every day for my 8-hour work from home days and can confirm that the battery life, sound quality, and comfort are top notch. Noise cancellation is excellent and even when I'm listening to quiet classical music I can't hear my family talk right next to me. Absolutely fantastic. Pairing with my iphone xr was a breeze with the matching sony headphones app.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bommie,
Great! We're thrilled that you're enjoying the amazing features of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony!
~Ralph
- Pros mentioned:Battery life, Sound quality
Game changer for air travel!
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wow! These headphones are a game changer on long, international flights! Blocks out almost all sounds. It really makes a flight less stressful without all the noises. I also like the feature to turn off noise cancelling (just touch the right earpiece) if you need to hear an announcement or talk with the flight attendant. Highly recommend for flights!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TechReviewer1, Great! You definitely made the right choice. We're glad you're enjoying all the improvements we made on these headphones. Your assessment is spot on! These headphones are are perfect for travel or the daily commute. Sony’s industry-leading noise cancellation evolves to further immerse you in your music. The addition of Sony’s proprietary HD Noise Canceling Processor QN1 masterfully eliminates the noise around you. Thanks for choosing Sony! -Jess
- Pros mentioned:Bass, Battery life, Comfort
Best bass and comfortable
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best bass of all the comparable headphones on the market. Very comfortable to wear and good battery life.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Pasdormi, Good to hear that you like the battery life, comfort, and audio quality. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
- Pros mentioned:Sound quality
Nice headphones, a little heavy compared to BoseQC
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality and noise cancelation features are great 4.5/5 Weight is a noticeable after 2+ hours of wear, but still mostly lightweight. 4/5 Cups dent easily which makes me worry about long term use.3.5/5
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Britt29!
Thanks so much for sharing your detailed feedback and rating the WH-1000XM4.
It brings us great joy to hear that the sound quality and noise canceling are working so well for you! We also appreciate you being honest about the weight and the durability of the ear cups; we take notes like this seriously to help us improve.
Thank you for selecting Sony!
Warm regards,
Estefany
- Pros mentioned:Battery life, Sound quality
Loved it, i bought a second pair
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worth the price. I unfortunately lost my first pair but I bought them again Long lasting battery, easy to use, and comes with a case! Love the noise cancellation!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MichelleC,
We’re so glad to hear you love your WH-1000XM4 headphones so much that you got a second pair! It's great to know you're enjoying the long battery life, ease of use, and top-tier noise cancellation.
Thanks for choosing Sony again—we appreciate your support! Enjoy! -Maria
- Pros mentioned:Comfort, Sound quality
LOVE these headphones!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable and great sound quality. Completely cancel out the in-home office distractions (e.g. outside traffic, barking dog). LOVE
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Leah22, Great! You definitely made the right choice. We're so happy to hear they provide such effective noise cancellation for your home office, making work much more pleasant by blocking out those common distractions. Thanks for sharing your love for these headphones and for choosing Sony! -Jess
- Pros mentioned:Comfort, Sound quality
Amazing Sound Quality!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are amazing! They fit nicely over the ears and are very comfortable, the sound quality is great, and they fold nicely into the carrying case for compact storage, I love them!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Keith, Fantastic! We're thrilled to hear you like the excellent and comfortable fit, great sound quality, and the foldable design for easy storage. Thanks for choosing Sony! -Sam
- Pros mentioned:Comfort, Sound quality
Great cans!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are awesome headphones. The blue ones are beauties too. Comfortable, easy to use, great sound and the noise canceling is soooo sweet. I just took a flight and now I gotta buy a pair for my wife. You can listen at low volume during a flight and not miss a thing. I almost went with the Bose QC II but I’m really glad I didn’t. Everyone says they’re more comfortable, but I’ve got a pretty big melon and I can rock these for 4-5hours while studying no problem. Just get them. Only con is they drop the Bluetooth every now and then. Whatever, takes 10 seconds to reconnect and get back on my way and it’s not often enough to really bother me.
I would recommend this to a friend