Customer Ratings & Reviews
- Model:
- WH1000XM4/S
- SKU:
- 10892999
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Comfort, Sound quality
Excellent Headphones for all scenarios
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The noise cancelling is phenomenal, the apps customization of sound is excellent, and they are very comfortable for long sessions. Absolute must buy if you love listening to podcasts/ebooks.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ricdrellana, Awesome! We are so glad to hear that you are happy with your new WH-1000XM4 headphones! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
XM4 is #1 in my book
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've owned every iteration of these. The sounds quality is second to none, the noise canceling excellent, the fit amazing on my giant head (xm3 and xm4 are good for big heads but equally comfortable on my petite wife's noggin), the LDAP, 3D audio, touch controls, adjustable noise canceling to add wind canceling or include voices, etc is all top notch. I highly recommend these.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Spence,
Great! We're glad that you are having a great experience upgrading to the WH1000XM4 headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Comfort, Sound quality
Sony headphones!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound quality and very comfy for long term wear
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SophiaK, thank you for your 5-stars rating on the Sony - WH1000XM4. This pair of headphones are designed with super-soft ear pads for long term use. They also have intelligent premium noise canceling technology that gets you superior sound to elevate your listening experience!
Thank you for choosing Sony.
Best regards,
- Dominick
- Pros mentioned:Sound quality
Worth it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is great, and the noise cancelling is even better! I bought a second pair for my son :)
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MamaBear,
We are absolutely delighted to hear that you love the sound quality and find the noise cancelling to be even better on the WH-1000XM4 headphones, so much so that you bought a second pair for your son! We appreciate your loyalty and hope you both enjoy the superior listening experience.
Thanks for choosing Sony.
Best regards, Eliab
- Pros mentioned:Comfort, Sound quality
Sony’s best ANC to date
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have tried the Bose 700. I like the sound quality of the Sony better. The Bose is slightly more comfortable on my head but I do not like the midrange sound quality of the Bose. You have to try and listen to both for a direct comparison. The Sony app is very well made. The Sony’s are best on flights to get rid of the engine and people yakking loudly near you to listen to your high quality music.
I would recommend this to a friend - Pros mentioned:Battery life, Comfort, Sound quality
Great buy
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality and noise canceling comfortable long lasting battery
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Blion,
Perfect! We're glad that you are enjoying the comfort, battery life, and noise canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Comfort, Sound quality
Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love Sony products and these are no exception. They work well and always seem to last a long time. Super easy to set up and comfy to wear.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LisaW, We're delighted to hear that you're enjoying your new headphones. We appreciate your feedback and thank you for choosing Sony. Erin
- Pros mentioned:Comfort, Sound quality
To Many Stars
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These do, what they do, better than most headphones on the market. The noise canceling is great. The isolation these provide is exceptional yet, still give you a sense of spaciousness. They are extremely comfortable, and you can wear these all day, no issues. People like to say that the plastic here is High Quality, but they are still plastic. $300 headphones. No matter how tough they may be, should not feel like they will break into a bunch of pieces when you drop them. Surely they are not, but I have $100 bluetooth speakers that feel higher quality than these. Just for reference, I own a Sony TV, and Sony A series camera, so I am accustomed to the quality of the their products. I even had an original Walkman, back in the day but, I digress. That being said, these do not sound great. Because the noise isolation is so good, I could never get that feeling of being underwater, out of my sound field. The highs are not as clean as I would like then. The mids are too full without enough clarity. The bass can never be realized even with equalizer tweaks, and sounds overly tight. These are not neutral, nor are the punchy so you are left in a world that you just get used to. I wanted to like these, as the reviews are Out of This World. Thousands of sparking reviews. Guess my hearing is just a bit off, and I do not have have $1200 to buy all the different like priced headphones, so I guess I am stuck with these. If you have the opportunity to listen to these in store, try to. If not, make sure you get these back before the return period. They will not start magically sounding better, just because of other people's reviews. If features are more important than sound, these are the headphones for you.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi SteveU, Thank you for the detailed review of your new Sony WH-1000XM4 headphones! Good to know you like the exceptional noise cancelation, comfortable fit, great sound quality, and overall features of the unit. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
- Pros mentioned:Bass, Sound quality
Headphones good
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are great noise canceling headphones. They have great bass and vocal clarity and are very loud. The case is built nicely and comes with all the accessories you would need. Definitely worth the money on sale or full price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jason, we're glad you like our industry-leading noise canceling headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! ~Earl
- Pros mentioned:Comfort, Sound quality
Sublime audio quality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones have the comfort and the audio quality to justify the price tag on them. The case that it comes with too is very well made and convenient. Would recommend these to anyone that is looking to treat themselves.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SleepyFelipy, Awesome! We are so glad to hear that you are enjoying your new headphones! The WH-1000XM4 is designed with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Comfort, Sound quality
A solid headset with overbearing noise canceling
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The overall design of the headset is great, good quality, has a good carrying case, and it's very comfortable to wear. The sound quality it also fantastic and very customizable via their app. However the noise canceling feature is overbearing, making it feel like you're listening to your music and the hum of an airplane at the same time. I have tried this and the Bose noise canceling 700. I found the Sony pair to be a more comfortable and better sounding headset, but the Bose clearly outclassed it in noise canceling performance.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PineappleBoard, We're sorry to hear your issue with the headphones. The noise canceling function is effective in low frequency ranges such as airplanes, trains, offices, near air-conditioning, and is not as effective for higher frequencies, such as human voices. Check that the Adaptive Sound Control is turned off. Check the setting of the Adaptive Sound Control on the “Sony | Headphones Connect” app. When the Adaptive Sound Control is turned on, the noise canceling function may become insufficient.
Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for sharing your feedback. Jay
- Pros mentioned:Comfort
The new headphone king!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great set of cans and a welcomed improvement over the XM3's. Just looking at it from the outside you might say these are the Xm3's however the ear cups are 10% bigger, which is great for those with big ears (not me), and the new blue color is a welcomed addition to the line up. Along with the bigger ear cups, the sound stage for these is more well rounded or "flatter" than it's predecessor and for those who want more bass in everything they listen to, they might be disappointed however if you want to listen to audio the way it was intended then these are better than the XM3's. I have actually tested these since I still have my XM3's and can confirm that the bass is naturally more pronounced than in the XM4's however I found that the sound overall was better and had more "room" along with detail in the XM4's. Going back to the XM3's after listening to the XM4's sounded more muddy and crowded in my opinion as well. Another perk is that these can now connect to 2 devices at once in the Sony companion app and if you do like more bass in your music in general, you can tweak the EQ, but at that point you might as well buy the XM3's which is still a great buy compared to other headphones around the same price tag.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Therboy, Great upgrade! We are so glad to hear that you are happy with the sound quality and features of your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Carl
- Pros mentioned:Comfort, Sound quality
Love Them
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cant say enough positive things about theses. Great sound and super comfortable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Erik, awesome! We're glad you like our product! Thanks for choosing Sony. ~Carl
- Pros mentioned:Bass, Battery life, Sound quality
Great noice canceling
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great noise canceling. Great base. Great battery. Best headphones I’ve ever bought
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ramon10, we're glad that you're enjoying the sound quality, battery life, and noise canceling function of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony. ~Ralph
- Pros mentioned:ComfortCons mentioned:Volume
GYM
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They’re really comfortable in the gym, but of course I would wish the volume could go louder, but for the prize and for how thorough they are, they are really good.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello LeviM, Thank you for your comment! We're delighted to hear that you're enjoying the outstanding performance of your WH-1000XM4 headphones, particularly during your workouts at the gym. Your feedback regarding the loudness of the headphones is greatly appreciated. Thank you for choosing Sony! - Romeo
- Pros mentioned:Battery life, Sound quality
The best noise canceling
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After much search and research I decided to buy and keep this headphones. Balanced sound, the major sell point is its battery life, i can go over 24 hours with it without needing recharge. Noise cancellation works amazingly. The sound though, it is good but not the greatest (because the sound is balanced). To make the sound great you have to use an equalizer.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Canuto, Great! We are glad that you are enjoying your newest noise canceling headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
- Pros mentioned:Sound quality
Perfect for Morning/University Commutes
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these!!!! They block out 90% of regular noises that I would normally hear on buses (light fixture buzzing), arguments, drunk party goers, and etc. They also make it more likely for me to have my own sense of space when I am anywhere. I get to be comfortable and well contained in the spaces that I'm in, like a I'm the only person in the world. The noise cancelling features, atmospheric pressure adapter, and different sound modes are added benefits that you never know you needed until you have it! I also have sound more headphones but these ones best them and I always have them on even in bed. They are also a beautiful black color and I am wearing them out but they aren't really showing signs of wear or waning sound quality. Best impulse purchase ever!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Maya, Thanks for sharing your experience. We are thrilled to hear that you love your Sony wireless noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for your purchase. Enjoy! Vincent
- Pros mentioned:Sound quality
Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The fit and feel is great the sound is perfect and the sleek design is great
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Headphones, We are glad you like our newest industry-leading noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Thank you for choosing Sony! -Vincent
- Pros mentioned:Comfort, Sound quality
Good option
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Clear sound, deep bass, and comfy fit—great for music!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, VidalL,
We are glad to hear that you are enjoying your Sony WH1000XM4 Wireless Headphones! These headphones are designed for comfort with soft ear pads and a lightweight structure, enabling extended use without discomfort, and they also offer rich, dynamic sound with deep bass and clear highs. Thank you for choosing Sony!
-DiegoV
- Pros mentioned:Sound quality
The best I've had so far.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I think it is an excellent product especially since I can hook it up to u s b c cable and wireless and get to say quality.Sound
I would recommend this to a friendBrand response from SonyListens
Posted .Hello RashadA,
Thank you for choosing Sony!
We're excited to hear that you appreciate the versatility of the WH1000XM4 headphones with both USB-C and wireless connections, as well as the excellent sound quality. It’s rewarding to know the product is enhancing your listening experience in multiple ways.
Best regards,
-Fred