Customer Ratings & Reviews
- Model:
- WH1000XM4/S
- SKU:
- 10892999
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice quality headphones, somewhat of a weaker AirPods Pro 2 quality but better than many competitors
I would recommend this to a friendBrand response from SonyListens
Posted .Hi OmarH,
It’s rewarding to hear that you’re enjoying the quality of your new headphones. While the market is full of options, we take great pride in ensuring the WH-1000XM4 stands out with its industry-leading noise cancellation and Dual Noise Sensor technology. Our goal is to provide a rich, immersive soundstage that remains detailed whether you are commuting or relaxing at home. We are glad to know they are holding their own and outperforming the competition in your daily listening.
Thank you for choosing Sony to elevate your audio experience.
Regards,
Dominick
- Pros mentioned:Sound quality, Weight
Top of the line noise cancelling headphones.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent noice cancelling. These headphones are lighter than the WH-1000XM2 that are being replaced. Build quality is not as robust as the older pair, but sound is better. Great deal when on sale. Best Buy is the only store that offers the Midnight Blue color which I like the best.
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Absolutely Amazing
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second pair that I’ve bought, one for me and one for my girlfriend! They hold up extremely well and the sound quality, noise cancellation and the comfort are all top tier! Highly Reccomend to anyone!
I would recommend this to a friendBrand response from SonyListens
Posted .Excellent choice Nick! We are glad to hear that you are happy with your WH-1000XM4! With intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Comfort, Sound quality
Simply the best hands dwon
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve tried many headphones and these are by far the most comfortable and have the best noise canceling aside from the apple airpods max, but the airpods max are too heavy in my opinion and too expensive.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Flakotech, You've made an excellent choice! We're thrilled you like the comfortable fit and great noise cancelling feature of your Sony WH-1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Sam
- Pros mentioned:Battery life, Sound quality
Best Headphones on the Market
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noise cancellation is top tier, and sound quality is amazing. Battery life lasts so long these are definitely worth the money. These are my go-to's when listening to music
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Camile,
Perfect! We're glad that you are enjoying the noise canceling function, sound quality, and battery life of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Comfort, Sound quality
Superior quality
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the comfort of the headphones as well as the sound quality!! These are amazing! I especially love using them for travel and I never get tired of wearing them!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BreannaN, Awesome! We are glad to hear that you are happy with your new headphones! The WH-1000XM4 is designed with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Battery life, Sound quality
Awesome Noise Canceling Headphone.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Noise Canceling headphone. I use this to study and it helps prevent other distractions. The battery life lasts for a while. I active chat feature is also great, however, I do not use it much but use my right hand to cup the right side instead. Overall, great quality headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Gamer123,
We're thrilled that these headphones are perfect for your lifestyle. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Best headphones
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headsets are absolutely sleek and stunning in design and the noise cancellation when I’m at the gym makes me feel like I’m the only one there. Amazing.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi mark, we're glad you are enjoying our industry-leading noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. ~Earl
- Pros mentioned:Comfort, Sound quality
Perfect for me!
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable. Sound quality is perfection, I use for home, car rides, and school noise cancellation muted all sounds.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Gloria,
That's great! It's nice to know that you are enjoying the comfortable design, awesome sound quality and superb noise canceling capability of our XM4. Thank you for choosing Sony! - Marco
- Pros mentioned:Sound quality
Amazing ANC and Incredible Sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased these for the ANC, I was blown away by the 360 Reality Audio. If you are looking at the XM4s or even the XM3s, you already know that they have set the bar for ANC. When you put these on, you just hear all that background noise woosh away putting you into silence. I've had other headphones from Anker SoundCore, to Cowin to some weird Chinese brands from Amazon and nothing comes close to the level of ANC that Sony can produce. It is truly incredible. Playing around with the Sony app(s), I stumbled upon the 360 sound demo and I was not expecting it to work as well as it did. Then I found some of the 360 / 3D / 8D videos on YouTube and it is awesome. Goofy ones like the Tucker Zone that will make you turn your head because you could swear someone was behind you knocking on a door, to songs remastered in a way that is like 5.1 and goes beyond your typical stereo effect. I can't believe I waited so long to purchases these, but I am so glad I finally did.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Pitchy,
You made the right choice! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Comfort
Love these headphones!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones I've used! So comfy to wear, touch controls are intuitive for once and super easy to use. Love them!
I would recommend this to a friendBrand response from SonyListens
Posted .Thanks for your fantastic review, Rachel!
We are so pleased to hear that you consider the WH-1000XM4 the best headphones you've ever used! That's what we love to hear.
We designed them to be incredibly comfortable for long listening sessions, so it's rewarding to know we got it right for you. It's also great that you're enjoying the easy-to-use touch controls. We believe you should spend more time enjoying your music and less time figuring out how to use your headphones!
Thank you again for choosing Sony and for sharing your experience.
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Sound quality
7/10
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the noise cancellation. And when you take the headset off it pauses the music. If only the sound was louder . Me personally I want to sound like I have in AirPods . But these are great for people that don’t care about the loudness
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Krussh, we're glad you love our product! Thanks for choosing Sony! ~Earl
- Pros mentioned:Comfort, Sound quality
Excellent noise cancelling and comfort.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, peferct sound and noise cancelling. It is very comfortable as it does not press the ears and as much as some competitors.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello MatheusCF,
Awesome! It's nice to hear that you are impressed how great our WH1000XM4 compared to other brands. We're glad that you like the sound quality, noise canceling capability and comfortability of our XM4. Enjoy and thanks for choosing Sony! - Marco
- Pros mentioned:Battery life, Sound quality
Perfect headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They have the best sound quality out of every one headphones out there, great battery life too. Ease of use with the gestures. No headphones come even close to these
I would recommend this to a friendBrand response from SonyListens
Posted .Hi VincentL, Awesome! We are so glad to hear that you are happy with your new WH-1000XM4 headphones! The WH-1000XM4 is designed, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Great over the ear
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I need a pair of the ear headphones for long study sessions that blocked out sound. I looked around, read reviews and and tried on several pairs. It ultimately came down that I need to purchase them, take them home and try them. I decided that I would buy the Sony flagship headphone. So far they have worked out wonderful. The sound is great and the lack of outside sound is awesome too. They do not block out sound like in the year versions, but they also do not kill your ear during long term listening sessions. I am still trying to get use to the controls but that is just using them more. I do like the ability to put up the ear and bam you can hear people without taking them off. The one thing I did not like, was the fact that Best Buy was all out of the black ones... I also did not want to to wait a couple of days to get a black version or I could have gone another route... but that is a very small issue.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Anaxel, Awesome! We're glad that you love the sound quality and noise canceling feature of your new headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
best form factor for sony headphones
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.some of the best headphones money can buy. I like this model better than the later ones as it had a thicker headband which is comfy for bald people. cant wear the new ones without head pain. Sony please think of this for the XM7s this form factor was much better. the drivers in the xm3 sound the best for bass but somehow these still sound better than xm5 or xm6 they are trying to make them smaller but ruining the bass in the process.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Quinn,
Thank you for your incredible 5-star review! We're so glad to hear you consider the WH-1000XM4 some of the best headphones money can buy.
We truly appreciate your detailed feedback, especially your insights on the headband design and the sound profile. We understand how important comfort is for long-term wear, and your comments about the thicker headband on the XM4 are extremely valuable. We'll be sure to pass your suggestions on to our product development team. User feedback like yours is essential as we continue to innovate and refine our products.
Thank you for choosing Sony!
Regards,
Dominick
- Pros mentioned:Sound quality
Very good sound and noise canceling
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is great, quality and build is great. Expensive because they are fantastic. All the great reviews are true, I won’t repeat it all, but I will mention a couple of small complaints, but I still love these headphones. 1) My hair isn’t what you would call long, but these things tend to pluck a hair out every time I take them off. It has gotten less so as I have become more careful but the reason for this is also problem 2 2) Sony always makes these foldable headphones. I couldn’t care less that they fold, and I don’t care or need a cute little case they fold into. I just put them in my backpack anyway, and I get the feeling Sony puts all this r and d into this stupid folding feature. Unnecessary moving parts make them feel cheap and wiggly, and pinch my hair out, and I bet I’m paying more for this annoyance. They are built to last, but I don’t think I am alone in NOT GIVING A CRAP that they FOLD UP. 3) The charging cable is like three inches long...
I would recommend this to a friendBrand response from SonyListens
Posted .Hi jsnprkr,
We're glad that you like the build and sound quality of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location.
Your feedback about the fit, design, and charging cable is greatly appreciated. Rest assured that this will help us improve our products. Thanks for sharing your review and for choosing Sony!
-Ralph
- Pros mentioned:Bass, Comfort, Sound quality
really good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the sound is really good with a good amount of base. really comfortable . ANC is really good.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ronnie, We're glad to hear that you are comfortable with the WH-1000XM4 Wireless Noise Cancelling Headphones. Good to hear that you are happy with your purchase! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony. Jay
- Pros mentioned:Sound quality
WORTH IT
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LOVE. I'm not one to leave review but these have been a great purchase. I enjoy everything about the sound quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AC0001,
We are excited to hear how much you’re loving the WH-1000XM4! The sound really stands out, thanks to our advanced noise canceling and super clear audio, so you can get fully lost in your music every time.
Thank you for choosing Sony!
Best regards,
Estefany
- Pros mentioned:Sound quality
Best in class
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones, noise cancelling is next level!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello OhioBorn,
Thank you for choosing Sony!
It brings us great joy to hear that you’re enjoying the WH1000XM4 headphones and their exceptional noise-cancelling feature. Knowing they deliver such an immersive experience truly motivates us to keep delivering quality and innovation. Thank you for sharing your enthusiasm!
Best regards,
-Fred