Customer Ratings & Reviews
- Model:
- WH1000XM4/S
- |
- SKU:
- 10892999
Customer reviews
Rating 4.7 out of 5 stars with 12581 reviews
(12,581 customer reviews)Rating by feature
- Sound Quality4.9
Rating 4.9 out of 5 stars
- Battery Life4.8
Rating 4.8 out of 5 stars
- Connectivity4.7
Rating 4.7 out of 5 stars
Rated 5 out of 5 stars
Great for programmer husband
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these for my programmer husband. He loves them- he had another pair for years and when they finally died he knew he needed to get the same kind.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user178620,
We are so glad to hear that your husband is enjoying his new WH-1000XM4 headphones! It is a great testament to the quality of the series that he chose to stick with the same model for his programming work, where the industry-leading noise cancellation and 30-hour battery life are perfect for long, focused sessions. We hope this new pair serves him just as reliably for years to come. Thanks for choosing Sony.
Best regards, Eliab
- Pros mentioned:Battery life, Comfort
Rated 5 out of 5 stars
Really good one
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best headphones i have bought. Super comfortable even for over 8 hrs of use everyday. Great battery life too.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kush, We're glad to hear that you like the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Craig
Rated 5 out of 5 stars
The best headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing headphones with gorgeous noise cancellations. They fold to be so small too.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the amazing review, WendyW!
We are so happy to hear you’re loving the gorgeous noise cancellation on your WH-1000XM4 headphones! It really is a game-changer for finding some peace and quiet. We also appreciate you mentioning the folding design—we know how important it is to have high-end sound that can easily tuck away into a bag for your travels.
Enjoy the music, and thank you for being part of the Sony family!
Best regards,
Gus, Sony Social Media Team
- Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Love them!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great set of headphones. Very comfortable and the noise canceling feature is incredible
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NelsonR, Awesome! we are so glad to hear that you are happy with your new WH-1000XM4 headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Bass, Sound quality
Rated 5 out of 5 stars
Best headphones ever!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The noise cancellation is the best I’ve ever seen. The bass thumps and the sound is downright amazing. Easily the best headphones I’ve ever used
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Serg, we're glad you like our newest industry-leading noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. For total convenience, WH-1000XM4 headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connect to the right one automatically. You'll also be able to quickly, smoothly switch your headphones to either of the two devices at the touch of a button. Thanks for choosing Sony. ~Earl
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Blocks Loud Roommate Within 5 Feet
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I originally purchased this headphones to deal with an annoyingly, loud roommate, and let me tell you, this product has provided me hours of undisrupted nap times in the middle of my hectic weeks. Had I not gotten these, I would have been left with my hair balding from the amount of stress built up from living with an inconsiderate roommate. The noise cancelling is immaculate and the padding is so comfortable.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hello DefendJohnnyDepp,
We appreciate the positive feedback regarding the performance of the headphones. We're glad you like the noise canceling function and comfort of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
Regards,
David
- Pros mentioned:Sound quality
Rated 4 out of 5 stars
Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice sounding and great quality for the price. The app helps control different settings.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hello ChristopherS,
Thank you for choosing Sony!
We're excited to hear that you're pleased with the sound quality and value of the WH1000XM4, and that the Sound Connect app enhances your experience with its easy-to-use settings control. Thank you for your thoughtful feedback!
Best regards,
-Fred
Rated 5 out of 5 stars
Great for Home or Mobile Use
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work great, not ideal for studio quality sound engineering, but apart from that the best pair of headphones I've ever owned. If you need studio quality, get wired.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your fantastic review, toastmalone!
We are thrilled to hear that you consider the WH-1000XM4 the best pair of headphones you’ve ever owned! That is high praise, and we are so pleased they are delivering a superb listening experience.
We also appreciate your insightful feedback on studio quality. You are absolutely correct—for the flat, uncolored frequency response required for professional sound engineering, a dedicated wired monitor headphone is always the best choice.
Thank you again for choosing Sony!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Great headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones. Excellent sound and noise cancelling. Comfortable and easy to carry in a backpack.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .That's awesome, Cwood! It's really nice to know you're satisfied with your purchase! We're thrilled to hear you are enjoying the excellent noise cancellation and you're extremely comfortable with these headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for your feedback and offering a fantastic rating on the product! -Craig
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great headphones.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality. The noise cancellation is insane and actually takes some getting use to lol. Huge upgrade from my old headphones. My only negative is they run pretty big. I have a pretty big head and these almost fall off me, especially when I'm working out and that's the main time I use them. Otherwise I love them.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hello RyanB,
Nice headphone upgrade! We are truly happy to hear that you are pleased with the quality of our WH1000XM4, especially with the noise canceling capability of our XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
- Pros mentioned:Battery life, Sound quality
Rated 5 out of 5 stars
Sony wh 1000xm4
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality battery life is excellent noise canceling is very good
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HenryR, Awesome! We are glad to hear that you are happy with the sound quality, battery life and noise canceling of your new WH-1000XM4 headphones! The WH-1000XM4 is designed, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Awesome Blue Tooth headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well worth the money!! Comfortable fit, great sound, amazing noise reduction, i wound totally recommend purchasing these headphones!!
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bendy,
Great! We're thrilled that you are happy with your purchase. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for the recommendation and for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great gift
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These were my daughter’s dream headphones, and I bought them for her and she loves them. I can’t think of a time when I don’t look at her and she doesn’t have them on.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SheriM, we're glad to know that your daughter loves our product! Thanks for choosing Sony. ~Earl
- Pros mentioned:Battery life, Sound quality
Rated 5 out of 5 stars
Noice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love them, they have amazing battery life and the noise cancelling is top notch, unable to hear a single thing while at they gym
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dann,
You made the right choice! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Sony WH 1000
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I take this on with me to the bike trail on the beach regularly now. I never like going out but with the headphone and music on, it’s awesome! My workout is so regular with this, can’t take it off my ears lol.So perfect to keep my surrounding aware and definitely the quality of music is so good!! The touch controls never want me to reach for my phone to change music or to control sound. It’s a Must have!!
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Saash, We're very grateful for this positive feedback! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! Jay
- Pros mentioned:Sound quality
Rated 4 out of 5 stars
Great. Room for improvement
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good headphones. Pros. 1. Can switch automatically from phone to laptop making it great for work 2. Noise cancellation is great 3. Nice humble look that looks good anywhere 4. Automatically pauses when you speak if you want 5. You can put your hand on the headphones to have a conversation without removing the headphones. 6. Great case design Cons 1. Auto switch between phone and laptop is not refined and will interrupt a teams meeting if you get a call on your phone. (There may be a setting I am not aware of to stop this) 2. If you have it set to pause when you speak, it can mistake other noises and pauses at random. If you are in a loud environment or tend to think out loud this setting should be turned off 3. The can be uncomfortable after long periods of time. 4.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Zach, we're glad you like the noise canceling feature, multipoint, the design of the case, and the looks of our industry-leading noise canceling headphones. We're sorry to hear that you have issues with your SONY unit.
You may check this link when connnecting the WH-1000XM4 headphones to two devices (multipoint connection):
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-1000xm4/articles/00249936
For Speak-to-chat function issue, you may follow this link:
https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002754732.html?search=speak
Adjust the slider on the headband of the unit for comport
Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. For total convenience, WH-1000XM4 headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connect to the right one automatically. You'll also be able to quickly, smoothly switch your headphones to either of the two devices at the touch of a button. Thanks for choosing Sony. ~Earl
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
For my use case
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use outside primarily, it takes me hours to cut grass on a tractor and these are a lifesaver. I also had the MX3s, but the LDAC support makes these stand out for me. The notice cancellation blocks out my tractor or blower effectively, would not be caught without it. I did not expect them to provide the best audio quality but their configurable flexibility makes them decent. I have other headphones and amps I use for audiophile-level audio quality, but these are perfect for what I use them for.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi satisfieduser, Awesome! Glad to hear that you are happy with your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tine your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Weight
Rated 5 out of 5 stars
Value for Money and Easy to Use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lightweight, easy to use- intuitive and nice connection via app on phone. Good color scheme too not the usual black or white.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi there, We are so glad to hear that you are enjoying your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tine your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Great digital sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great super crisp sound and feel. Super comfy around ears and the best they are wireless!!!!
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CarlosE, Thank you for giving the WH-1000XM4 a perfect rating! We're glad you like the crisp sound quality, comfortable fit, and amazing wireless feature of your new Sony headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Sam
Rated 5 out of 5 stars
Perfect headphones
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this item, it's actually a great product, noise blocker
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friend
















