Customer Ratings & Reviews
- Model:
- WH1000XM4/S
- SKU:
- 10892999
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Comfort, Sound quality
Great headphones
|Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable and great sound. I would recommend to other people.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DavidL, Awesome! We are so glad to hear that you are happy with your new WH1000XM4 headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Good Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound, especially once you tune it in the app. Wired mode for low latency is great, and I can confirm there's no weird behavior with the Bluetooth when using it with Fedora 35 workstation (apart from my poor bluetooth antenna causing some stuttering here and there.) I can't say the same for Ubuntu 21.04 however; my laptop eventually got stuck connecting to the headset profile. Turning on multiple device connectivity using the app fixed this, but be aware it also disables LDAC. Noise canceling is outstanding, and once you get a little music going the outside world just disappears. The headphones' band does start to hurt after a while, and being closed back headphones your ears can get hot. I readjust it every so often.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Caleb, we're glad you like the sound quality and noise canceling feature of our industry-leading noise canceling headphones.
Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. For total convenience, WH-1000XM4 headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connect to the right one automatically. You'll also be able to quickly, smoothly switch your headphones to either of the two devices at the touch of a button. We appreciate your feedback on our product. Thanks for choosing Sony. ~Earl
- Pros mentioned:Sound quality
Great quality
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was in the market for noise canceling headphones and these were exactly what i needed. The companion app makes them veey versatile and it has killer sound definitely a great purchase
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the 5-star and review, GregoryB. We're truly delighted to hear that we've matched your expectations with your Sony WH-1000XM4 and good to know you're utilizing the built-in equalizer on the Sony Sound Connect app. Your satisfaction with the sound quality and excellent noise cancellation of your headphones are greatly appreciated. Thanks for choosing Sony! -Jess
- Pros mentioned:Comfort, Sound quality
Amazing sound!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these headphones, they work great at noise canceling and excellent sound. They are very comfortable and have many features.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi 2020Purchaser,
Great! We're glad that you like the comfort, sound quality, and noise canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Battery life, Sound quality
Must buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing headphones. Better than Bose option. The battery and quality is top class
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sagar, That's great! We're glad to hear that you chose these WH-1000XM4 Wireless Noise Cancelling Headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our advanced noise cancellation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. With a huge 30 hours of battery life, you’ll have enough power even for long trips. And if you need to top up in a hurry, you can get 5 hours’ worth of charge after just 10 minutes with the optional AC adapter. Thank you for giving the product a perfect rating! Jay
- Pros mentioned:Battery life, Sound quality
Love these! My own personal concert hall!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is amazing, active noise canceling is terrific, and the features are tough to beat. Recharge quickly and the battery life is amazing!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Cjm1957,
Great! Good to know that you're enjoying the amazing features of the headphones like the sound quality, battery life, and noise canceling function. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.
~Ralph
- Pros mentioned:Comfort, Sound quality
Best headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones i truly think they are better than Bose. Easy to paid very comfortable soft ear cups. Noise canceling is amazing.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jason! Awesome! Glad to hear that you are happy with the comfort and noise-canceling of your new WH-1000XM4! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. -Carl
- Pros mentioned:Comfort, Sound quality
Excellent across the board
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is amazing. Extremely comfortable with great controls. Call quality is also excellent. Zero complaints.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dejavoodoo, we're glad you like the sound quality, comfort, and call quality of our industry-leading noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. For total convenience, WH-1000XM4 headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connect to the right one automatically. You'll also be able to quickly, smoothly switch your headphones to either of the two devices at the touch of a button. Thanks for choosing Sony. ~Earl
good overall
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.they are comfy and sound nice, but i do wish they were louder
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HannahG,
We are glad to hear that you are enjoying the comfort and sound quality of your WH-1000XM4 headphones! To address the volume, we recommend checking the Sony | Headphones Connect app to ensure the internal volume slider is turned up. Additionally, you can swipe up repeatedly on the right ear cup touch sensor to increase the headset's independent volume level.
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Sound qualityCons mentioned:Touch controls
Prefer Bose QC45
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned these and exchanged them for the Bose QC45 headphones. Why? -Way too hot and ear fatigue after 1 hour Zoom meeting. QC45s perfectly comfortable for recent 3 hour flight. -does not seamlessly pair with multiple devices. So much fiddling with Bluetooth controls to pair and re-pair between devices. Unlike QC45s, which pair seamlessly and immediately. -touch controls not very responsive. Best feature is holding hand over ear to pause music but I can live without that. -sound quality is good, but so is sound from QC45. -noise canceling is perfect but so is qc45.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Matthew,
Thank you for reaching out to us. While we are glad you like the sound quality and noise canceling features of the WH1000XM4, we're sorry to hear that the headphones was returned due to discomforts while wearing the unit and pairing issues. Adjusting the headband and the earpads properly can help reduce discomfort while wearing the headphones. Multipoint is a function which allows you to connect 2 Bluetooth devices to the headset and use one device for music playback (A2DP connection) and the other for calls. Making sure that software is updated as it includes key features, applications, bug fixes, and feature improvements and multipoint connection is turned on using the Sony Headphone|Connect app may help resolved the issue. We greatly appreciate your feedback and we hope that you will shop Sony again in the future. Thanks again for purchasing Sony. - Kris
- Pros mentioned:Sound quality
Great design and comfortable
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these for my wife and she loves the color and design. She loves all of the tech features like connecting to multiple devices and the noise cancelling is very good. She recently took a 5 hour flight and said having these headphones made a huge difference in her experience. Would recommend these headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jmontezuma,
It's very sweet of you on getting your wife a brand new pair of headphones. We're happy to hear she loves the style, color, comfortable fit, and features of the WH1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. We appreciate your recommendation and thank you so much for purchasing Sony! - Kris
- Pros mentioned:Comfort, Sound quality
Excellent headphones - definitely worth purchasing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is excellent and the headphone are extremely comfortable even after hours of use.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi nif235, Excellent choice! We are so glad to hear that you are enjoying your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Battery life
Nice upgrade from the trusty XM3s!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved the XM3s so much I bought the 4s a couple years later and gave my wife my 3s! The primary upgrade for these is voice calls are much better! Mic works excellently now where before it was just average. Also the dual Bluetooth functionality is great to connect to phone and laptop to use for music and work calls/Teams Calls. Battery life is awesome!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Trodder,
You made the right choice in upgrading to the WH1000XM4! We're glad that you like the call quality, multipoint function, and battery life of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Comfort, Sound quality
Sony
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loud and comfortable Looks so smooth and nice Love it
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Elbreezzyyy,
Very nice! We're glad to hear that you love the sound quality ahd comfortable design of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-David
- Pros mentioned:Battery life, Sound quality
Awesome headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect headphones! Use them for everyday use, fits well over the head. Love the noise canceling on them plus last long on battery life.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tony, Thank you for the 5-star rating! Glad to hear that you are enjoying our WH-1000XM4 Headphones! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony! -Carl
- Pros mentioned:Bass, Sound quality
Well worth the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound quality great bass one of the best noise cancellation headphones I’ve ever tried
I would recommend this to a friendBrand response from SonyListens
Posted .Hi dominic, Great! We're glad that you like the sound quality and noise canceling function. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
- Pros mentioned:Battery life, Sound quality
Great headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best noise cancelling headphones money can buy. These have great sound, decent battery life, and good app.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Motorcyclerider1000,
You made the right choice! We're glad that you like the sound quality, battery life, and dedicated app (Sony Headphones Connect) of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Comfort, Sound quality
Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for noise cancelling....extremely comfortable
I would recommend this to a friendBrand response from SonyListens
Posted .Hi StevenE, Awesome! We're glad that you are enjoying the noise canceling function of your headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
- Pros mentioned:Sound quality
The ultimate NC headset
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was in the market for a noise cancelling headset. I tried the Bose qc45 but it wasn’t as strong. I tried the XM5 and I wasn’t a fan of them either, it honestly seemed like a step down. Finally I went with the XM4 and I do not regret the change. Great bass and even better NC. I was working and heard nothing around me. Some have even used them to mow the lawn. That’s how strong the noise cancellation is.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MontyAG, Awesome! We are so glad to hear that you are enjoying your new WH-1000XM4 headphones! With intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Comfort, Sound quality
Very Good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very high quality, love wearing to the gym and when going for walks outside.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DrewW,
Awesome! We're thrilled that these headphones are perfect for your lifestyle. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph