Customer Ratings & Reviews
- Model:
- WH1000XM4/S
- SKU:
- 10892999
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Bass, Sound quality
Best Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing Noise Canceling feature. Got them while they were on sale. Dont regret it. Bass and treble are perfect
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Omarr2, You've made an excellent choice! Good to know you're enjoying the exceptional noise cancelation and the overall sound quality of your new Sony Headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Sam
- Pros mentioned:Sound qualityCons mentioned:Touch controls
Good headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Headphones sounds great after using the in-app equalizer, though the reliance on the app is a negative for me. Also, the touch buttons are trash. Though this is made up for by the best in class noise cancellation.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SaintJan,
We're glad that you like the sound quality and noise canceling function of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location.
Your feedback about the Sony app and touch controls is greatly appreciated. This will certainly help us improve our products. Thanks for sharing your review and for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these! Just what I was looking for, fit and noise canceling is wonderful. Great sale price too!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bestheadphonesever,
Amazing! We're glad that you like the fit and noise canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Great mid quality headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great light weight design. Audio quality is pretty good for the price, but not the best.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello ConnorR,
Thank you for your honest review and we are glad that you are satisfied with the auduio quality and design of our WH1000XM4. Thank you for choosing Sony! - Marco
- Pros mentioned:Comfort, Weight
Awesome quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome voice quality, light weight and comfortable
I would recommend this to a friendBrand response from SonyListens
Posted .Hello LoraW, We are happy that you like the quality of your Sony wireless noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony! Vincent
- Pros mentioned:Comfort, Sound quality
Love them!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased these for my teenage son. Fantastic noise canceling and very comfortable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi WyoMom, You've made a great choice! We're pleased you like the fantastic noise canceling feature and comfortable fit of your Sony WH-1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Sam
- Pros mentioned:Sound quality
Nice sound a good quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is great and has very clear tones. The noise canceling works great there is still some external noise but no more than the Bose or apple headphones and connectivity works well
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Gat1,
You made the right choice with the Sony WH1000XM4! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Weight
Great pair of ANC headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got Apple AirPod Max last Xmas, but wanted to give these a try at $100 off and wasn’t disappointed. Much lighter/confortable to wear and like the ability to tailor the EQ to my preference. My only to knocks are connecting to 2 devices is a bit clunky (had issues of it constantly connecting/disconnecting to 2nd device while listening to my primary device which was annoying) and the APM seem to me have a better transparency/ambient mode.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bmoney, we're glad you are enjoying comfort and equalizer feature of our industry-leading noise canceling headphones. We're sorry to hear that you have issue with the multi-point feature of your SONY unit. Please follow the guide on this link to resolve the issue:
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-1000xm4/articles/00249936
Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. For total convenience, WH-1000XM4 headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connect to the right one automatically. You'll also be able to quickly, smoothly switch your headphones to either of the two devices at the touch of a button. Thanks for choosing Sony. ~Earl
- Pros mentioned:Sound quality
One of the best quality for price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This headphones hold a tremendous sound quality. One of my favorite that I have tried. The flexibility and versatility of these headphones is also nice.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Juan, Thanks for the 5-star rating! We're glad you are happy with your new headphones. Enjoy and thanks for choosing Sony. -Craig
- Pros mentioned:Sound quality
Great Headphones
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice headphones good for the gym and on the go the noise cancelling is on point and i would say its better than the xm5
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Miggypau, Awesome! We are so glad to hear that you are happy with your new WH-1000XM4! Thank you for choosing Sony! -Carl
Still fantastic
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I know there's newer and better out there now, but these are still FANTASTIC headphones. Use them all the time and they work great.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing your fantastic review, JesseS!
We couldn't agree more—the WH-1000XM4 headphones are still FANTASTIC! Even with newer models available, the XM4 continues to deliver a top-tier combination of sound quality, industry-leading noise cancellation, and comfortable performance that makes them a reliable and effective choice for daily use.
Thank you again for choosing Sony!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Comfort, Sound quality
Recommended
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They have a Comfortable feel and they great sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi alwy67, we're glad you like the comfort and sound quality of our product. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing SONY! ~Earl
- Pros mentioned:Sound quality
Love them
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loveeee the quality so much. The music sounds so incredibly clear and I like that I’m able to custom the listen quality to my liking. My only issue with these is they take a while to connect to my phone but I believe that’ll stop over time since they’re still pretty new.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello MaloriM,
That's awesome! Thank you for sharing your feedback. We're glad that you like how incredibly clear the sound is and how you can customize the settings of your XM4 to your likings. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony and for the 5-star rating! - Marco
- Pros mentioned:Comfort, Sound quality
On par (better?) than Bose
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones for school/ office. Noise cancelling on par with Bose. Comfortable to wear for a few hours.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Inspectrex, We're glad to hear that you are happy with your purchase! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony. Jay
- Pros mentioned:Comfort
Better than Bose
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these headphones! Was deciding between these and the comfort quiet and so glad I went with these.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AndrewO, Awesome! We are so glad to hear that you are happy with your new headphones! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Highly Recommended
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice headphones. I ended up buying 2 pair with 1 a gift. The headphones sound very balanced, musical and are very versatile making it easy to listen to various sources. The noise cancelling works well as does the microphone. The songs encoded with the 360 Reality Audio add another dimension to listening. The programmability of these headphones is unbelievable and quite useful. These headphones deserve a front seat with my other equipment and deliver on all fronts.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HeatRate, we're glad you like the sound quality of our product. The WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. For total convenience, WH-1000XM4 headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connect to the right one automatically. You'll also be able to quickly, smoothly switch your headphones to either of the two devices at the touch of a button. Thanks for choosing Sony. ~Earl
It’s Sony, what else can I say?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones have aged very well despite being 5 years old. The ANC is still competing well against newer headphones. And now, you’ll find these discounted everywhere, best bang for your buck
I would recommend this to a friendBrand response from SonyListens
Posted .Hello paninin19,
Thank you for choosing Sony!
We’re honored to hear that your WH1000XM4 headphones have maintained exceptional performance over five years, particularly with active noise cancellation that remains competitive with newer models. Their enduring quality and value, especially given the current pricing, underscore the thoughtful engineering behind them. We appreciate you sharing your positive experience.
Best regards,
-Fred
- Pros mentioned:Comfort, Sound quality
First Class
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are very comfortable, easy to use, and sound great. They live up to their reputation
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mack,
Thank you so much for such a great review! We're glad to hear we were able to meet your needs and expectations! Nice to know how you are enjoying your new headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! - Kris
- Pros mentioned:Comfort, Sound quality
Great Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like these headphones. They are comfortable. They sound fabulous. They look great. The n/c works well. I had my eye on these for a while and Best Buy had a great deal on these pre black friday. I am happy with these Sony M4 headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi snomogo, Awesome! We are so glad to hear that you are happy with your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Comfort, Sound quality
Quietness
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable and the noise cancellation is actually pretty good and lives up to its name.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tupher,
Awesome! We're glad you like the noise canceling and comfortability of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
Regards,
David