Customer Ratings & Reviews
- Model:
- WH1000XM4/S
- SKU:
- 10892999
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the phenomenal sound quality, comfort, and impressive battery life. They also appreciate the solid bass, lightweight design, and good fit, along with reliable connectivity. However, some customers find the touch controls annoying, believe the product is overpriced, and desire more volume.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Battery life, Sound quality
Sony headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound. Blocks out all unwanted noise., Batteries stay charged a long time. Great Headphones. But pricey.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rfsmitty, We're glad that you like the sound, and battery life of your new headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
- Pros mentioned:Comfort, Sound quality
Great headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect sound super loud and comfortable all you could ever need
I would recommend this to a friendBrand response from SonyListens
Posted .Hi S3lfinjury,
Amazing! We're glad that you like the sound quality and comfort of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Comfort, Sound quality
Recommended
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They have a Comfortable feel and they great sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi alwy67, we're glad you like the comfort and sound quality of our product. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing SONY! ~Earl
- Pros mentioned:Battery life, Sound quality
A Definite Buy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Highly recommended! Battery life and sound quality is awesome!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Izzo, Great! We're very pleased to hear you like the excellent battery life and sound quality of your Sony WH-1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony! -Sam
- Pros mentioned:Comfort, Sound quality
Great headphones!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these headphones! So comfortable and the sound is excellent!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JayBee, We're glad you love our newest industry-leading noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. For total convenience, WH-1000XM4 headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connect to the right one automatically. You'll also be able to quickly, smoothly switch your headphones to either of the two devices at the touch of a button. Thanks for choosing Sony. ~Earl
- Pros mentioned:Battery life
Great Headset
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This headset is totally awesome. great battery life. Great charging. The only bummer is you cannot use it while it is charging. Not sure if the others can be used while charging either. Just make sure you keep track of the battery and charge at night.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ChasG,
Thanks for sharing your review and experience with the WH1000XM4. We're glad that you like the battery life of the headphones. Your feedback about its charging function is greatly appreciated. Unfortunately, using the headphones while charging is not supported. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Comfort, Sound quality
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this product it is amazing the noise cancellation is great comfortable and sinks up great
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Pwoods,
Great! We're glad that you like the noise canceling function, comfort, and connectivity of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Battery life
Nice product
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a really good. I like it. Good battery after many years of using.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Tony,
Thank you for choosing Sony!
We couldn't be happier to hear that you're enjoying your WH1000XM4 headphones! It's truly wonderful to know that they have provided you with a great experience, especially with their long-lasting battery life. Thank you for sharing your positive feedback!
Best regards,
-Fred
- Pros mentioned:Comfort, Sound quality
Sony
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the best headphones are very comfortable and have good sound definition
I would recommend this to a friendBrand response from SonyListens
Posted .Fabulous! You've made a great choice, JassonM! We are truly happy to hear you like the comfort and the exceptional sound quality of our WH-1000XM4.
Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the equalizer lets you customize sound levels to suit your music.
Thank you so much for purchasing our WH-1000XM4 and for choosing Sony!
- Romeo
- Pros mentioned:Comfort, Sound qualityCons mentioned:Price
Decent product
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony has always been a go to for me. Great product. The noise cancelling actually works. The comfort is key. But honestly not worth the price for the upgrade.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Alan,
Good to know that you like the comfort and noise canceling function of the headphones. It's unfortunate that it is not living up to your expectations. Make sure to update the software version of the headphones (via the Sony Headphones Connect app) for optimum performance. You can also take advantage of the additional features and functions of the headphones with the Sony app.
Sony takes all feedback seriously. Rest assured that this will help us improve the quality and performance of our products. Thanks for sharing your review and for choosing Sony.
~Ralph
- Pros mentioned:Comfort, Sound quality
Very Nice Product to Relax with.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Peace and Quiet so I can listen to my music in comfort. Smooth sound, and very comfortable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi tullydog,
Awesome! We're glad that you are enjoying the noise canceling function, sound quality, and comfort of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Comfort, Sound quality
Really good
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are really awesome. They are ultra comfortable and the audio quality and noise cancelation are so good.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jaklcrow,
Great! We're thrilled that you are enjoying the comfort, sound quality, and noise canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Comfort
Great!!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love them, fit on ear perfect and take them on all my trips
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MelP!
Thanks for your 5-star review! We are truly wonderful to know that you are loving our headphones.
With the WH-1000XM4 you can get up to 30-hour battery life with quick charging.
We appreciate you choosing Sony!
Best regards,
Estefany
- Pros mentioned:Sound quality
Best Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love these headphones! Helpful with loud surroundings!
I would recommend this to a friendBrand response from SonyListens
Posted .HI Kris,
We're thrilled to hear that you love your WH-1000XM4 headphones and that the noise-cancelling feature is so helpful in loud environments. It's fantastic that our technology is providing you with a more peaceful listening experience.
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Comfort, Sound quality
Fantastic!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound which is customizable, very comfortable and super noise canceling!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Oldirish,
Great! We're glad that you like the sound quality, equalizer function, comfort, and noise canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Comfort, Sound quality
Great headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is amazing on this headphones, they are easy to set up and they feel good.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ADC64, Awesome! We are so glad to hear that you are happy with the sound quality of your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Would recommend it to everybody
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are by far the best headphones ive even owned. Sound quality is unmatched and the noise canceling aspect is amazing. I dont even have to turn them on at times. Ive worn then on a plane a while back for noise cancelling and to habe a bit of pressure releif and it honestly helped alot.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ZainabR, we're glad your are enjoying our industry-leading noise canceling headphones! The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! ~Earl
- Pros mentioned:Sound quality
Sony Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the sound form these headphones. I’ve used my husbands Bose Quiet Comforts in the past, and wanted my own noise canceling headphones. Besides just great sound, you have touch options and they also come with the old school airline adapter. Even with Bose being high end, they don’t give you an adapter. I like that these came in blue as well as the more basic black and silver options. No regrets at all buying these.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jamilah, Awesome! We are glad that you like the sound quality, noise canceling function, and features of your new headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
- Pros mentioned:Bass, Sound quality
Excellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is really good the bass is good and the noise cancelation is good
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Anis,
Perfect! We're thrilled that you are enjoying the sound quality and noise canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Great headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound ASC and NC got great sound as well……..
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MadMax86!
Thanks for sharing your feedback with us! We are immensely pleased to hear that the WH-1000XM4 headphones are a great fit for you. We're especially happy to know that the sound quality is a standout feature.
We designed them with both Adaptive Sound Control and our industry-leading noise cancellation to make sure you have a fantastic listening experience no matter where you are.
Thanks so much for choosing Sony!
Best regards,
Estefany