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Customer Ratings & Reviews

$319.00

Customer reviews

Rating 4.7 out of 5 stars with 12581 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 220 Showing 4,381-4,400 of 12,581 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    WH1000XM4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great pair of noise cancelling headphones I like the smooth handover between my two main devices and it sounds great!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello user730537, Fantastic! We're extremely pleased to know that you are enjoying the noise canceling feature and the seamless handover between your devices. It's wonderful to know that the sound quality is living up to your expectations. Thank you for choosing Sony! Enjoy your experience! - Romeo Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best noise cancelling headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had several pairs and these are well worth the money. The noise cancelling is awesome and they are very comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Good noise canceling

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and one of the best noise canceling headphones I have ever tried. Awesome bass and easy to use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Wito92,

      Very nice! We are glad you like the noise canceling of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony and enjoy your headphones!

      Regards,
      David Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Nice sound.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable. Great sound. Haven't played to much with it but have enjoyed the times I've used it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Desiree, Fantastic! We're thrilled to hear that you like the comfort and sound quality of your new headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Almost perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great. Comfortable. Great sound. Great noise reduction. Easy to connect. Exactly what I sought

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Happy,

      Great! We're thrilled that you are enjoying these amazing headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beautiful Music.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound in these is best described as rich. all the sound levels are perfect for music that is classic rock, old metal, Jazz. If you are looking for just the thump of base, stick with beats. If you want great sound pair it up to a Denon or Onkyo receiver.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello BakeAway,
      That's perfect! Thank you for sharing your review and we are very thrilled to hear that you are pleased with the audio quality and performance of our WH1000XM4. Thanks for choosing Sony! Enjoy! - Marco Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love these headphones. I was originally looking at the Bose noise cancelling but these are spectacular at almost half the price! The noise cancelling works so efficiently which is my favorite part. The app is also amazing to tweak it to your liking

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello KevinR,
      Thank you for your purchase and getting our WH1000XM4 over other brand is definitely a good decision! We're glad that you are pleased with the noise canceling capability of our XM4 as well as the Sony app. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! - Marco Sony_US

  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Touch controls

    Rated 4 out of 5 stars

    Awesome headphones.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, works better than any other headphones I've used. Touch controls can take some getting used to. Wish it had buttons instead.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MrGadgetMan, Thank you for the feedback on your experience with your new Sony WH-1000XM4 headphones! We're glad you like the great sound quality and overall performance of these headphones. At Sony, we are always looking to improve our product quality and features. We have noted your input about the lack of buttons and will be sure to forward this feedback to the appropriate department.
      Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is amazing on this headphones, they are easy to set up and they feel good.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ADC64, Awesome! We are so glad to hear that you are happy with the sound quality of your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    best headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best headphone, better than the M5, they fit well on your head and great sound

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mikeel,

      Great! We're glad that you like the fit and sound quality of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Love this product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and noise cancellation and comfortable

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MaximoV, Awesome! We're very pleased to hear you like the great sound quality, excellent noise cancellation, and comfortable fit of your Sony XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nearly Top Tier

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted something better than average. You can just use these out of the box and they will be okay, but if you like bells and whistles these have them. The app helps a lot. Watch a video on Youtube to get the full benefits of these fantastic headphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello DSoul,
      Thank you for your purchase and amazing review of our WH1000XM4. It's nice to know that you were able to utilized our Sony app to adjust the settings of your XM4 to your liking. Thank you for choosing Sony! - Marco Sony_US

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great noise canceling for focus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these headphones to help with working at home. They are great. The first day I was wearing them I didn't even notice piano movers bringing a piano into my house. We have also used them with our smart TV. The microphone is OK for phone call. The dual paired devices is nice if I am listening to music and I get a call via my computer but works best when only 1 device is paired. I would recommend these. They are also very comfortable. I have a small head and they fit just fine.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rufus96, we're glad that these headphones help you focus on your work at home. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony. ~Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony headset

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson is very happy with this Sony headset. The sound quality is superb and really nice to listen to. I tried it as well and I love it too. And the sale price was perfect because I have other stuff to buy because iwas Christmas time when I bought it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ernie, Thank you for sharing your wonderful experience with your new Sony WH1000XM4 headphones! We're very pleased to hear that you and your grandson are satisfied with the superb sound quality of these headphones. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is amazing. Not heavy and super stylish. Can’t go wrong!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ChristianK, Awesome! We are glad to hear that you are enjoying your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones. Amazing sound quality and noise canceling. They obsessed

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, BrandyC,

      Thanks for the comments and the 5-stars review! We are glad to hear that you are enjoying your Sony Headphones amazing Noise Cancelling feature! We are sure their comfortable and lightweight design will make you love them even more! Do not forget to download the Sony Sound Connect app to enhance the experience!

      Thanks for choosing Sony, have an amazing day!
      -DiegoV Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Very Nice Product to Relax with.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace and Quiet so I can listen to my music in comfort. Smooth sound, and very comfortable.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi tullydog,

      Awesome! We're glad that you are enjoying the noise canceling function, sound quality, and comfort of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product it is amazing the noise cancellation is great comfortable and sinks up great

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Pwoods,

      Great! We're glad that you like the noise canceling function, comfort, and connectivity of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Sony - WH-1000XM4

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sound quality. Awesome noise canceling. Lengthy battery time.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Buyer,

      Perfect! We're glad that you like the sound quality, noise canceling function, and battery life of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Awesome Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing headphones. Sound and noise cancelation are incredible. I love the midnight blue color. Super Comfortable.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RB81, Good to know that you appreciate the sound and noise cancelation of this unit. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony. Jay Sony_US