Customer Ratings & Reviews
- Model:
- WH1000XM4/S
- SKU:
- 10892999
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Sound quality
Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent noise cancellation. Pairs well with multiple devices. A lot of features and personalization.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nora, Thank you so much for the 5-star rating! Glad to hear that you are happy with the performance of your new WH-1000XM4 Headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. -Carl
- Pros mentioned:Comfort
Yes! Worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love these! So comfy to use on the airplane on a 14 hr flight.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, VictoriaR,
Thanks for the review and the 5-stars rating! It is great to hear how your Sony Headphones are meeting your needs effectively! With their modern and comfortable design, amazing sound quality, long-lasting battery life, and top technology Noise Cancelling feature, we hope you enjoy listening to your favorite tunes!
Thanks for choosing Sony, have an amazing day!
-DiegoV
Well Worth The Money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were a gift, but I understand from my son that they are really great! He really likes them very much.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user725547!
Thanks so much for sharing your feedback with us.
It is most rewarding to hear that your son is having such a great experience with his gift.
We appreciate you choosing Sony!
Best regards,
Estefany
- Pros mentioned:Bass, Comfort
Bad software, good hardware
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality headphones. Outdated software. Almost negative support from Sony. I had issues with this headset randomly turning the ambient mode on and off and Sony just said “get a different headset”. They don’t support the software nearly as much. Besides this the actual audio experience is very nice, comfortable and light headset with a nice rounded lower bass
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Anthony, Happy to hear that you enjoy the good sound quality of our Sony XM4. We're sorry to hear that you are having some issues with the ambient mode turning on and off and also with the software. Here are Sony, we always make sure that we provide good quality product and customer service support. We would like to know more about your concern. For further assistance, please reach out to us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Best regards. - Marco
- Pros mentioned:Sound quality, Weight
The best!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is actually the best! Light weight! High sound quality! I am really satisfied with my purchase!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nafi,
Thank you for the 5-star rating and we are glad you are happy with your purchase. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
Regards,
David
- Pros mentioned:Sound quality
My new Hedphones are great!!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I went in thinking i was about to get basic noise canceling headphones when i used them had alot of useful features that helped me out. Speak to chat works for me whenever im at the store or at home doing yard work with my family, and the pause whenever you take them off is helpful as well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jacob, Thank you for the 5-star rating! We are glad to hear that you are happy with your purchase! The WH-1000XM4 is designed, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Battery life, Sound quality
Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and awesome battery life. The app is also a great feature.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi marti691, We are glad that you are enjoying your newest noise canceling headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
- Pros mentioned:Sound quality
Great product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product ! These are very comfortable , and they are great at noise cancelling. They also have a good sound quality
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SJ68, we're glad you like the comfort, noise canceling feature and sound quality of our product! Thanks for choosing Sony. ~Earl
- Pros mentioned:Sound quality
Great noise canceling
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this for our children for Christmas. They said they enjoy it. They said the noise canceling is amazing.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Reese, Fabulous! We're extremely pleased to hear that your children are enjoying their Christmas gift and that they find the noise canceling feature amazing. Thank you so much for purchasing our WH-1000XM4 and for choosing Sony! - Romeo
- Pros mentioned:Sound quality
I miss you…
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately I had these stolen from me a while back. This was an emotional attachment. The sound quality was amazing. The immersion to the music was complex. Absolute banger of a purchase and worth every penny.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello John,
While we are happy that you are pleased with the quality of our XM4, we're very sorry to hear that it was stolen. We hope that you'll find the person who stole it. Thank you for choosing Sony and stay safe. - Marco
- Pros mentioned:Sound quality
Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My gf loves them they were a Christmas gift to her and they are honestly amazing going back to buy myself a second pair
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KasandraL, we're glad you like our industry-leading noise canceling headphones! Thanks for choosing Sony! ~Earl
Really good headphones
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good headphones no problems at all is a 5 star product
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DiegoC!
Thanks so much for the five-star review! It is fantastic to know that your WH-1000XM4 headphones are working perfectly for you.
We really appreciate you choosing Sony!
Best regards,
Estefany
- Pros mentioned:Sound quality
Eh could be better
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is good, the thing I dont like is that if you want better sound you have to purchase these apps. Also the noise cancellation is okay it could be better, I bought them to use them for the gym but even with the noise cancellation I can still here the gym’s music and The weights hitting the floor.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi PauloJ,
Thanks for sharing your experience. The Sony | Headphones Connect app is a free download and there is no purchase required to use the headphones. The app is an optional tool that provides additional customization and access to features that enhance the listening experience.
For your specific desire for better noise cancellation, the WH-1000XM6 is our latest model and offers a significant upgrade in noise-cancelling performance. It features a new processor and an improved microphone array, which are designed to more effectively block out a wider range of ambient sounds.
Thanks for choosing Sony.
Best regards,
Eliab
Sony headphones purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a replacement of the previous model, which I, I had for six or seven years and had served me well. The first had lasted a long time despite a lot abuse that had occurred due to a lot of air travel. The first model served me well, as is this purchase. I am getting familiar with the new features on these new headphones.
I would recommend this to a friend- Pros mentioned:Sound quality
very bad noise cancelling over the mic
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When I use this headset for a phone calls, my frind complaint for the loaud noise this headset collect, other than that, good sound with some tweak of course.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Excellent,
We are glad to hear you are enjoying the good sound of your WH-1000XM4 Headphones with some tweaking, but we are sorry to hear about your friend complaining about loud background noise during phone calls. This specific issue is sometimes caused by how the Speak-to-Chat feature is set up, or it could be related to the device's Automatic Wind Noise Reduction which might require a check in the Sony Headphones Connect app to ensure optimal performance when using the microphones for calls. We appreciate you choosing Sony and hope you can resolve this minor call issue.
Best regards, Eliab
- Pros mentioned:Battery life, Sound quality
The big boss of headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In the headphones war. This headphones are the big boss. The best sound, best battery life, best features.
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality
Must have travel companion
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality and better life are two things Sony did not skip out on.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nick, That's awesome! We're glad you like the excellent sound quality and long-lasting battery life of your Sony WH1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
- Pros mentioned:Sound quality
Sony Wireless Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, versatile uses, and sturdy design. Worth the money!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello BbSaxman,
Great! We're glad that you are pleased with the audio quality of our XM4 and overall performance. Thank you for choosing Sony! - Marco
- Pros mentioned:Battery life
Worth the money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These by far have been the best headphones ive had in a long while. Still havent had to charge them from out of the box. Purchased for use with an electronic drumset that needed to have corded headphones. Nice that these are both bluetooth and corded. Case is a plus.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DerekB, we're glad you like your new purchase! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. ~Earl
- Pros mentioned:Sound quality
love em!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.these headphones have an amazing quality when plugged. a bit low when using wireless but not too noticeable. i’m happy with my purchase
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RodrigoA, Thanks for the 5-star rating! We're glad you like your new headphones. Enjoy and thanks for choosing Sony. -Craig