Customer Ratings & Reviews
- Model:
- WH1000XM4/S
- SKU:
- 10892999
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Comfort, Sound quality
10/10
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i found them to be very effective and comfortable. slightly large.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi 199189, That's fantastic! We're really delighted to hear you're happy and satisfied with the superb features, incredible sound quality, and overall comfort of our WH-1000XM4! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you so much for purchasing our WH-1000XM4 and for choosing Sony! -Jess
- Pros mentioned:Bass
Great headphones
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones, the bass and the fit is incredible.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nabih, Awesome! We're pleased to hear you like the deep bass quality and comfortable fit of your Sony WH-1000XM4 headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
- Pros mentioned:Battery life
Portable noise cancelling
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Get this if you need noise cancelling! Light, great battery life, and comes with a travel case. Never knew how much white noise there was in my room until I put these on. There is an annoying "feature" that might accidentally turn on where the noise cancelling stops when you speak. Pressing and holding your fingers to the right earcup toggles this.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Phishy, Awesome! We are so glad to hear that you are happy with the noise canceling and battery life of your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tine your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Comfort, Sound quality
Best headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound, noise cancellation, comfort, all 10/10. Love them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dylan, Fantastic! We're very pleased to hear you like the sound quality, noise cancellation, and comfortable fit of your new Sony WH1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
- Pros mentioned:Sound quality
Great active noise canceling and sound quality
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones for noise canceling and sound quality. I have owned a pair for a few years and use them when I travel for work. Bought a 2nd pair for my son who is autistic and needs his silence and they have been great
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Goldenage,
Thank you for purchasing our Sony WH1000XM4 Headphone and for trusting our product. We are truly thrilled to hear your satisfaction with the audio quality and noise canceling capability of our XM4. We're happy that your son also enjoyed his new XM4 headphone. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
- Pros mentioned:Comfort, Sound quality
Best noise canceling headphone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound quality. Top notch noise cancelation. Comfortable wearing
I would recommend this to a friendBrand response from SonyListens
Posted .Hi minh,
Awesome! We're glad that you are enjoying the sound quality, noise canceling function, and comfort of these amazing headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Best quality headphones
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was debating between airpods max and this, but I'm glad I got this. Worth the money! Noise canceling is awesome. Pretty scary when commuting though because I couldn't hear anything outside of the headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello RoschD, That's great! We're glad that you are pleased with the sound and noise canceling capability of our WH1000XM4 as well as the lightweight design. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Craig
- Pros mentioned:Sound quality
SONY WH-1000XM4
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After owning and using them daily I am very pleased that I bought these headphones. Among the very best in Sound Quality with a customizable app and Top Tier Noise Canceling. Sony doesn't miss when they release new electronics. Always at the top of their class with Quality products.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi WilliamJ,
You made the right choice with the Sony WH1000XM4! We're thrilled that you are enjoying the sound quality and noise canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Sony XM4 Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Product, Active noise cancellation and is a better alternative for many similar products.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RahulkumarS, we're glad you like the noise canceling feature of your new headphones! Thanks for choosing Sony! ~Earl
- Pros mentioned:Sound quality
Excellent Sound Quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I went throught multiple pairs of Beats Headphones that had great quality but diminished quickly over a short period of time. So i switches to these and have had them for a few months and the sound quality is as good as it was when i first bought them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TheSlaveHokage,
You made the right choice with the Sony WH1000XM4! We're glad that you are enjoying the sound quality of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Comfort, Sound quality
Awesome for travel
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing Noise cancelling! Beautiful Sound and well constructed Very comfortable
I would recommend this to a friendBrand response from SonyListens
Posted .Hi dakotapro32,
You made the right choice! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Comfort, Sound quality
The best headphones out there
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great set of headphones. They are comfortable and great sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Musani,
Amazing! We're thrilled that you are enjoying the comfort and sound quality of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Sony Headphones
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good noise cancellation, and very easy for traveling
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, AleyshaR,
Thanks for the 5-stars review! We are glad to hear that you are enjoying your Sony Headphones! We are sure their comfortable and lightweight design will make you love them even more! Do not forget to download the Sony Sound Connect app to enhance the experience!
Thanks for choosing Sony, have a wonderful day!
-DiegoV
- Pros mentioned:Sound quality
Top of the line quality
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the set I finally stayed with afte trying all the top brands and models. Beats not so great. iPod Max over the ear are great. And bit pricey. Bose top of the line great too. It takes some time to get used to the controls. But it’s genus engineering. These are as good as it gets unless you want to step up to corded Audiophile headphones
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dmlive, Awesome! We are so glad to hear that you are happy with your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tine your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Comfort, Sound quality
Great headohones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable, seamless transition between 2 devices, excellent noise cancelling.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi WickedProphet, We're very happy to hear you're enjoying the comfortable fit, seamless transition using the multipoint connection feature, and excellent noise cancelation. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Sam
- Pros mentioned:Sound quality
Sound good, and comfortable.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These sound good to me - they sound even better without the noise cancelling software enabled. Have used mostly via 3.5mm headphone connector. The bluetooth works fine, but the Sony Android app kind of sucks.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CGilbs, We're glad that you like these headphones. We're sorry about the app. please ensure it has the latest version installed. You can uninstall/re-install the app from your phone's app store/playstore.
If this does not help, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Erin
- Pros mentioned:Battery life
Long use
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have been using it for more than a year. Perfect, no issues. The headphone has no quality issues, but overall the sound cancellation makes the music sound small when I am in public. I charge it once and I can use it for 10-15 hours.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ruiliu, Thank you for the amazing feedback! We're very glad to hear you like the excellent noise cancellation and long battery life of your Sony WH1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
- Pros mentioned:Sound quality
The dog ate my headphones
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought as a gift for my Nephew because his dog (also my nephew) chewed up his headphones I got him for his birthday a few years ago. Top of the line when it comes to quality and he cant be happier when he is studying for his exams.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TimothyL, we're glad your nephew is enjoying our product. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. ~Earl
- Pros mentioned:Sound quality
Hello? What did you say???
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is good. The noise canceling is what you’re paying for. It’s ridiculously good. I put these on and everything just attenuated. It was a surreal experience. That being said, the sound quality is “good” but not “excellent”. Let me explain. The sound is not as immersive as I expected and I was left wanting more for the price tag. The good news is that podcast and YouTube videos come in nice and clear. I’ll need some more time playing with the EQ before passing final judgement on the sound quality for music. I recommend these, but only when on sale.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TimB1, thank you for the 4 Star review. We are thrilled to hear you are satisfied with the incredible noise canceling function of our WH-1000XM4. We are sorry if the sound quality did not live up to your standards. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music.
In case you need assistance with our product, please email us at socialsupport@am.sony.com with the following details so we can better assist you.
Name:
BestBuy Username:
Model Number:
Issue:
Telephone Number:
Thank you so much for choosing Sony!
Best regards,
Romeo
Sony Social Support
- Pros mentioned:Comfort, Sound quality
Best headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable, I usually have them on pretty much whole day. Sounds great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Phani,
Perfect! We truly appreciate that you are enjoying the comfort and amazing sound quality of your new headphones. The WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for purchasing Sony! - Kris