Customer Ratings & Reviews
- Model:
- WH1000XM4/S
- SKU:
- 10892999
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Sound quality
Love it
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these headphones! Superior noise cancelling and great build quality. 2 years in and still look great
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bestbuylikestodissapear, Awesome! Thank you so much for the 5-stars review and for sharing your amazing experience so far with our WH-1000XM4! We're glad you're enjoying all the improvements we made on these headphones. Sony’s industry-leading noise cancellation evolves to further immerse you in your music. The addition of Sony’s proprietary HD Noise Canceling Processor QN1 masterfully eliminates the noise around you. Listen all day with up to 30 hours of battery life. Thanks for choosing Sony.
- Pros mentioned:Sound quality
Must buy- no regrets
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is great. They have been adding nice updates to adapt the sound to any environment.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RociB, Thank you so much for the 5-star rating! We are so glad to hear that you are enjoying your new WH-1000XM4! The WH-1000XM4 headphones have indeed received several updates that enhance their performance and adaptability to different environments. The latest firmware update, version 2.7.1, released on December 12, 2024, includes improvements such as enhanced Bluetooth connection stability, improved hands-free calling quality, and general performance enhancements. These updates help the headphones adapt better to various environments, ensuring a consistent and high-quality sound experience!
Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Better than Beats
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these headphones, but hey do irritate my ear piercings. The color and sound quality are great and I would say he cancellation is better than most Beats that I have had in the past. I'm officially a part of the Sony crew.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Katie, thanks for commenting. We're so happy to hear that you love your WH-1000XM4 and you're satisfied with its amazing sound quality, stylish color design, and exceptional noise canceling feature. We greatly appreciate your feedback when wearing these headphones. The WH-1000XM4 has a self-adjusting headband and soft cushioned earcups that cover the whole ear. You may try adjusting the headband slider so that they cover your ears. This will help give you more personalized comfort. Thank you very much for your purchase and for choosing the best brand, Sony! - Romeo
- Pros mentioned:Sound quality
Best noise canceling headphones out there
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing bluetooth audio headset. Best noise canceling headphones out there bar none. Everyone I show these to and have them try them are blown away on the noise canceling effectiveness of them. Only con is that you cant use them for gaming on a computer/use the built in mic at the same time (bluetooth limitation in general for stereo audio/mic usage at the same time)
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Akoi,
We're thrilled to hear your 5-star review of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location.
Your feedback about using these headphones for gaming is greatly appreciated. Thanks for sharing your review and for choosing Sony!
-Ralph
- Pros mentioned:Comfort, Sound quality
Great headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound very comfy, just wish they had some waterproofing!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Gabe, Thank you for your input to improve the features of the WH-1000XM4 Wireless Noise Cancelling Headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancellation1, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Thanks for sharing this feedback. Jay
- Pros mentioned:Comfort, Sound quality
Comfortable
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome headphones surprised at the comfort and noise canceling
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RandT, thank you for the 5-star rating! Good to know you like the comfortable fit and excellent noise cancelation of your new Sony headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Sam
- Pros mentioned:Comfort, Sound quality
Sony Headphones Rock
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound quality and excellent noise dampening. Very comfortable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GreginGrandville,
We're glad that you're enjoying the sound quality, noise canceling function, and comfort of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony!
~Ralph
- Pros mentioned:Sound quality
Superb sound quality!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these for international flights. I am really looking forward to using these! The sound quality is excellent and love the color! Plus I got them $100 off regular price!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello RhyannonB,
Thank you for purchasing our WH1000XM4. You will surely love this headphone especially on your flights. The noise canceling on this one is superb with awesome sound quality. Thank you for choosing Sony! - Marco
- Pros mentioned:Sound quality
Love them!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound! Noise cancelling is great, too. My daughter loves them
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TeresaG, Thank you very much for the five-star rating! We're delighted to hear that your daughter loves her Sony XM4 headphones, especially their exceptional sound quality and impressive noise-cancelling features. Thank you for choosing Sony! Enjoy! -Maria
- Pros mentioned:Sound quality
Awesome Headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These Headphones are Amazing! Perfect sound ans so smart,i would recommend them to anyone! 5 stars
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JeffJ, Thank you for this fantastic review of your WH-1000XM4. We're really glad you love the amazing noise cancellation and exceptional sound quality of these headphones. We hope you enjoy the WH-1000XM4, not only as noise canceling music listening devices, but as communication tools. Thanks for choosing Sony! -Jess
- Pros mentioned:Sound quality
Well worth the money!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best sounding bluetooth headphones I have heard. The noise cancelling easily handles busy traffic or loud noise. The bluetooth hissing found on all bluetooth headphones is minimal. Nothing will ever beat wired headphones, but these manage to matchup incredibly well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DDDan,
Great! We're glad that you are enjoying the sound quality and noise canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound qualityCons mentioned:Price
Excellent Sound
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are pricey but worth the money. Use for gaming and music.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Michelle, Awesome! We're glad that you like the sound quality of your new headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
- Pros mentioned:Sound quality
Great Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. Must buy. Great fit. Great Sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi bbfan,
Perfect! We're glad that you like the fit and sound quality of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Great Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. Must buy. Great fit. Great Sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi bbfan,
Perfect! We're glad that you like the fit and sound quality of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Comfort, Sound quality
Great noise canceling
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it. Premium noise canceling great comfort. But bose better than Sony.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Journal, good to know that you like noise canceling function and comfortability of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location.
To get the most out of your WH-1000XM4, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thanks for choosing Sony.
~Ralph
- Pros mentioned:Battery life, Comfort
I love it!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great product good for daily use and comfortable and great battery life
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Michael, Thank you for the 5-star rating! Glad to hear that you are happy with the WH-1000XM4 headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. -Carl
- Pros mentioned:Sound quality
Sony rocks
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect, absolutely best purchase I have ever made.! The noise cancellation is amazing!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RosalindaC, thanks for your great review of the WH-1000XM4 headphones! We're glad you're enjoying them and love the noise cancellation feature. Your feedback is appreciated! Enjoy your listening experience, and thanks for choosing Sony! - Romeo
- Pros mentioned:Sound quality
As good as advertised
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.From the packaging to the actual headphones and accessories all feel premium. The sound of the actual headphones are the best in class for Bluetooth in my opinion. Only knock would be it feels like it could break east if not folded carefully.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ricky, Awesome! We are so glad to hear that you are happy with your new WH-1000XM4 headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Good, not perfect!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, incredible noise cancelling, good optimization when wearing glasses under headphones. Only gripe is that my ears, which are small, are a bit cramped and sometimes touch the headphones, which can start to hurt. I also don't like the way the headband is a bit raised, not the most fashionable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MayaA, we're glad you like the sound quality and noise canceling feature of our product. We understand your feedback regarding the fit of your Sony unit. You can adjust the length of the headband using the slider. Please check this link when wearing the headphones:
https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002928786.html?search=wearing
If you require any additional support with regard to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:
Thanks for choosing Sony. ~Earl
- Pros mentioned:Sound quality
Good quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Enjoy them. Good quality. Sound is good. Good transaction.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello JackieG,
Thanks for the review! We're so happy to hear that you're enjoying your WH-1000XM4 headphones.
It's great to know that you're experiencing the high-quality performance and good sound that we engineer into our products. Don't forget to install the Sony | Sound Connect app to enhance your experience with the sort of sound adjustments available—you can even create your own hearing profile to personalized them even more!
Thanks for choosing Sony.
Sincerely,
Jenn | Sony Social Media Team.