Customer Ratings & Reviews
- Model:
- WH1000XM4/S
- SKU:
- 10892999
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the phenomenal sound quality, comfort, and impressive battery life. They also appreciate the solid bass, lightweight design, and good fit, along with reliable connectivity. However, some customers find the touch controls annoying, believe the product is overpriced, and desire more volume.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Better than before!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There's a reason why they call this the king! The new sensor that stops media from playing is sensitive enough where it doesn't feel like a gimmick. The only one wish I have is more control for the multi-device; there should be a switch in app to switch instead of having to disconnecting one of the devices. Other than that, amazing!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sparta617,
Good to know you enjoy the amazing features of the headphones like the Speak-to-Chat and wearing detection function. Make sure to turn on the [Connect to 2 devices simultaneously] on the Sony Headphones Connect app for a smooth multipoint function. You may refer to this link for more information:
https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002935899.html
Thanks for sharing your review and for choosing Sony.
~Ralph
- Pros mentioned:Sound quality
Worth the pricr
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ive got a large head, these fit pretty comfortably still. The wireless feature jlis really nice too! I often forget to charge its so its amazing that i can use it with out constantly having charge it. Sound cancelations literally brings you you another dimension. Its almost spooky how good the function is.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Drammaticah,
We're glad that you like the comfort, wireless capability, battery life, and noise canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Go To Headphones for Noise Canceling
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing noise canceling. I was on an airplane with a crying baby behind me and could barely hear it. Great quality audio and I love the auto-adjust feature on the noise canceling too. Only downside is they get a little heavy if wearing for a long time.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SarahK, fantastic! We're truly happy to learn about your satisfaction with the amazing noise canceling feature and exceptional sound quality of your WH-1000XM4. Also, we're thrilled that you love the Adaptive Sound Control feature of these headphones. Thank you very much for your purchase and for choosing the best brand, Sony! - Romeo
- Pros mentioned:Sound quality
Beat headphones I have owned
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great overall headphones. The best I have owned so far. Way better than the Beats. Sound quality is very good along with all the features to customize the sound to your liking.
I would recommend this to a friendBrand response from SonyListens
Posted .Thanks for the 5-star rating, JonathanA! We're happy that you like your new Sony headphones. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig
- Pros mentioned:Sound quality
Nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Son loves them for both playing on his PC and listening to music and talking on the phone. Sister wanted a pair of the same ones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Techy, We're happy to hear that your son loves his new headphones. Thank you for choosing Sony. Erin
- Pros mentioned:Comfort, Sound quality
Great noise canceling
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are great. Has great noise canceling, good sound and is comfortable too.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi jj75,
You made the right choice! We're glad that you like the noise canceling function, sound quality, and comfort of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Bass, Sound quality
Good sound. The right fit?
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a bit big for my head Sound is good though Bass is heavy
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MaxR, Thanks for sharing your feedback on the Sony WH1000XM4 Wireless headphones. We're glad to hear that you like the sound quality of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. The WH1000XM4 will fit any head size. The good thing is the sliders are fully adjustable so you can adjust the length of the headband. Thank you for choosing Sony! -Craig
- Pros mentioned:Sound quality
My boyfriend loves them!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these as a "Congrats on finishing a semester of University!!" gift for my boyfriend and he loves them! I bought myself some in Navy Blue and couldn't hear him screaming less than a foot away from me. Also perfect for long car rides
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sayra,
You made the right choice! We're glad that you and your boyfriend are enjoying the noise canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Too big for my head and very heavy
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones sounded great. But I had to return them because I am a woman (pretty normal size) and they didn't adjust to be small enough to fit my ears, so they pressed on my ears at the top and made them sore after only about 3 minutes of wear. They were also way too loose to use for the gym.
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Headphones
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The quality is excellent! Love my headphones. Definitely recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TamekaJ, We're thrilled to hear that you are enjoying your new headphones. Thanks for choosing Sony. Carl
- Pros mentioned:Sound quality
Ape over moon with headset.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ape buy banana-load of GME with diamond hand with steel ball like lord DFV. Smoothbrain ape like headset much, now ape buy GME in peace quiet no media sound and wait $69,420 then ape party hard like big banana time. Massive tendie party ape men and WSB.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DiamondApesTil69420, Thank you for the 5-star rating! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. -Carl
- Pros mentioned:Sound quality
Love of My Life
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly don't know how I lived without it before hand. As somone who has anxiety, even just walking around campus I get anxious, these help soooo much. The sound cancelling really works and when I'm studying with these on, every floor is the quiet floor.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi collegestudent, Awesome! We are glad to hear that you are enjoying the noise canceling feature of your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Sonny head phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did not think the sound canceling was legit but after using this unit it blew me away. the noise canceling is really great . this is the best unit compares to Apples and beats.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JohnS, Thanks for your 5-star review. We are happy that you like the noise canceling feature of your new Sony WH1000XM4 headphones. You chose the best brand. Thank you for your purchase. Enjoy! Vincent
- Pros mentioned:Sound quality
Awesome noise canceling headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony WH-1000XM4 noise canceling headphones checked all the boxes for me. Excellent sound and noise canceling performance. I would definitely recommend anyone looking at high quality noise canceling headphone give these a listen.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TimothyE,
Amazing! We're thrilled that you are enjoying the sound quality and noise canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Love it
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these headphones! Superior noise cancelling and great build quality. 2 years in and still look great
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bestbuylikestodissapear, Awesome! Thank you so much for the 5-stars review and for sharing your amazing experience so far with our WH-1000XM4! We're glad you're enjoying all the improvements we made on these headphones. Sony’s industry-leading noise cancellation evolves to further immerse you in your music. The addition of Sony’s proprietary HD Noise Canceling Processor QN1 masterfully eliminates the noise around you. Listen all day with up to 30 hours of battery life. Thanks for choosing Sony.
- Pros mentioned:Sound quality
Sony headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product! Very nice easy to control the quality is mint overall I would recommend it
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MarcoB, awesome! We're glad you like our product! Thanks for choosing Sony! Happy Holidays! ~Earl
- Pros mentioned:Sound quality
Best in class
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for someone else who’s not as tech savvy, but she loves the headphones. They are built to last, and (while I have not listened to them) she says have great audio quality. The noise cancellation works exceptionally well, and automatically turns off when she and I have a conversation. Well done, Sony!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jlee14, we're glad she loves our newest industry-leading noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. For total convenience, WH-1000XM4 headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connect to the right one automatically. You'll also be able to quickly, smoothly switch your headphones to either of the two devices at the touch of a button. Thanks for choosing Sony. ~Earl
- Pros mentioned:Comfort
Better than apple
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My go to headphones while I work from home. Keeps me focused and these are comfortable for many hours of use. AirPod max what?
I would recommend this to a friendBrand response from SonyListens
Posted .Hi FrancisR, Awesome! We are glad to hear that you are enjoying your new WH1000XM4! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Good Headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Completely satisfied with purchase ! Noise canceling feature fulfilled my expectation when using them at a local coffee shop. I could barely hear any outside noises. Also, the feature of using Bluetooth on 2 devices is convenient for those taking calls while multi-tasking on a laptop or other electronic device. The only con I can think of is the material used for the ear phones. If using for several hours, it does get slightly sweaty and hot.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Blue, Awesome! Glad to hear that you are happy with your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tine your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Great headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've upgraded from WH1000XM3. The quality fit and sound are second to none. The new multi device Bluetooth connection support is a must and a real game change. The voice activated auto mute works great. Its an awesome feature when you're working in the yard and have a set of gloves on. I love these over the ear head phones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jknox61518,
Great! We're glad that upgrading to these headphones was worth it. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.
~Ralph