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$399.00

Customer reviews

Rating 4.7 out of 5 stars with 12586 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 141 Showing 2,801-2,820 of 12,586 reviews
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Favorite Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones so much. They sound amazing, the ambient noise option is good if you're walking around outside so you're aware of any traffic or people nearby. I use the noise-canceling when I travel to block out any outside noise. Charges quickly and the battery lasts forever.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and long battery life! I would greatly recommend these headphones to anyone who has the money for them.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi yt1106,

      Perfect! We're thrilled that you are enjoying the sound quality and battery life of the headphones. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Superior quality

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the comfort of the headphones as well as the sound quality!! These are amazing! I especially love using them for travel and I never get tired of wearing them!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BreannaN, Awesome! We are glad to hear that you are happy with your new headphones! The WH-1000XM4 is designed with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise suppression is amazing, sound quality is perfect. Easy to pack.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello KonnerR,

      Thank you for choosing Sony!

      We're excited to hear that you’re enjoying the WH-1000XM4 headphones. It’s great to know the noise suppression and sound quality are making a positive impact, and that their portability adds to your convenience. Your feedback truly encourages us to continue delivering exceptional audio experiences.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great quality!!! Superb sound.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound quality!!! Cannot be beat. Wow. Just wow.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ChristinaF,

      We couldn't be happier to hear that the Sony WH1000XM4’s sound quality has impressed you so much. Your enthusiasm means a lot to us—thank you for sharing your experience!

      We really appreciate you choosing Sony.

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    I Love It

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's comfy and doesn't hurt my ears after wearing it for a while. The battery life is really good. Easy to connect to any device

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MarM,

      Great! We're glad that you are enjoying the comfort, battery life, and connectivity of the headphones. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best headphones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headsets are absolutely sleek and stunning in design and the noise cancellation when I’m at the gym makes me feel like I’m the only one there. Amazing.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi mark, we're glad you are enjoying our industry-leading noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. ~Earl Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Excellent Product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent headphones, noise cancelation is amazing. Doesn't even feel like you're wearing headphones. Definitely worth the price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello AVS1219,
      Nice! Thank you for your awesome feedback and we are truly happy that you are pleased with the amazing noise canceling capability and quality of our WH1000XM4. Enjoy and thank you for choosing Sony! - Marco Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Total package

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing noise cancellation and works well with the associated app. The fit is comfortable around the ears. The range is impressive. I can wander pretty far with them throughout the house and parts of the yard. Sound is fantastic. Very pleased with this purchase. Recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Salissa, Thank you for this amazing and detailed review of your WH-1000XM4. We're glad you are pleased with the top-notch noise cancelling, sound quality, comfortability, and overall features of your headphones. It's good to know you're utilizing the built-in equalizer on the Sony Headphones Connect app. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. We really appreciate your recommendation. Thanks for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Stellar headphones for noise cancelling

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones! I needed a pair of noise cancelling headphones and these didn't disappoint. There are 3 noise cancelling settings, and I've found the off setting still drowns out enough noise. The max setting it boots with each time is wayyy too strong for my taste and it's a weird sensation having no noise at all thanks to the noise cancelling tech. Anyone who needs zero noise will definitely appreciate that though! The headphones themselves feel premium, and the case is wonderful! Very easy to take on trips. Audio itself is just good, but given all the features and quality of the headphones, that is fine with me in this case. I would recommend these to anyone looking for over-ear noise cancelling.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Chris,

      We're glad that you like the design and noise canceling function of the headphones. Your feedback about the sound quality is greatly appreciated. You can use the equalizer function of the Sony Headphones Connect app to tailor-fit the sound quality to your needs. Hope this improves your experience.

      Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Excellent Sound and Confortables

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality. I have a hard time with over ear headphones because they make my ears hurt if I use them for extended periods of time. These sony headphones provide enough space to my ears and I can use it during hours with no issues. I would really recommend these headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Perfect headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have the best sound quality out of every one headphones out there, great battery life too. Ease of use with the gestures. No headphones come even close to these

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi VincentL, Awesome! We are so glad to hear that you are happy with your new WH-1000XM4 headphones! The WH-1000XM4 is designed, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound on those. Super comfortable and great quality. Truly lives up to the Sony name.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JasonT, Awesome! We are glad to hear that you are enjoying the sound quality and comfort of your new WH-1000XM4 headphones! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    WH-100XM4 Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing headphones! You can hear a lot of the detail. The balance between the vocals and bass is perfect. The Noise cancellation on the headphones is great. It doesn’t cancel out every single thing but other than that it is good. The app it comes with as well is leagues above the others.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Patrick, good to know that you're enjoying the amazing features of the headphones like the sound quality and noise canceling function. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony. ~Ralph Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Noise reduction.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for study days when you need to block out everything around you and focus. And the ear pieces are really comfortable when having these on for long periods of time.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jennifer,

      Perfect! We're thrilled that you are enjoying the noise canceling function and comfort of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great pair of Headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Sound quality. Packaging and Noise cancelling was top notch. Battery life is pretty decent after one charge. Great headphones and I prepurchased when it first came out, and don't regret it although price went down on it lately. Great Item none the less.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Terry

      Thank you for the positive feedback and we are glad you like the sound quality, noise-canceling and battery performance of the headphones. The WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Sony WF-1000XMF4

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the sound and quality of the headphones, super nice and comfy! Would recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Liliana, That's great! We're very happy to hear you love the sound quality and excellent fit of your Sony WH1000XM4. Your recommendation means a lot to us! Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased in 2025 at less than half the price of the then current model XM6. I'm willing to pay for the best if I can afford it, but value matters even more to me. I didn't notice any difference between the two in minimal testing, so saving about $200 was the right choice for me.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi WeiszGuy,

      We are pleased to hear that you found such excellent value in the WH-1000XM4! While newer models like the WH-1000XM6 introduce specialized features such as an upgraded 10-band EQ, improved transparency mode, and the ability to listen while charging, the XM4 remains a fan favorite for its comfortable folding design and industry-leading noise cancellation. We agree that the "value-to-performance" ratio of the XM4 is hard to beat, and we're glad they are providing the premium experience you were looking for at a price that works for you.

      Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Pros mentioned:
    Comfort, Weight

    Rated 5 out of 5 stars

    Good for college

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for college, it’s comfy as well as light weight

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi IsaacC, Thank you for this amazing review of your WH-1000XM4. We're glad that you love the exceptional comfort and overall features of these lightweight headphones. These headphones blend sophisticated style with exceptional comfort. Super-soft, pressure-relieving earpads in foamed urethane evenly distribute pressure and increase ear/pad contact for a stable fit. And with a lighter-weight design, you'll barely notice you're wearing them. Thank you for your purchase and for the 5-star rating! -Jess Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Excellent noise cancelling and comfort.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, peferct sound and noise cancelling. It is very comfortable as it does not press the ears and as much as some competitors.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello MatheusCF,
      Awesome! It's nice to hear that you are impressed how great our WH1000XM4 compared to other brands. We're glad that you like the sound quality, noise canceling capability and comfortability of our XM4. Enjoy and thanks for choosing Sony! - Marco Sony_US