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$399.00

Customer reviews

Rating 4.7 out of 5 stars with 12587 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 213 Showing 4,241-4,260 of 12,587 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great sound quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and comfort. I like to set the equalizer and pauses music when I get a call. Lots of bells and whistles.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Reviewguru, Wow! That's really cool! We're extremely pleased to hear you love your new WH-1000XM4 Wireless Noise Canceling Headphones! We're also glad to hear you're happy and satisfied with the outstanding sound quality and overall features of this headphones. Good to know you're utilizing the built-in equalizer on the Sony headphones connect app. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for sharing your awesome feedback and for trusting Sony! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the product, its really noise cancelling and get the job done

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you so much for sharing your experience with the WH-1000XM4, Ninca! We couldn't be happier to hear you're loving the product and that the noise cancelling is really making a difference for you. Your feedback confirms what many users appreciate about these headphones—the industry-leading noise cancelling and reliable performance for everyday use. If you ever have any questions or want tips on getting the most from your headphones, feel free to reach out. Enjoy your listening!

      Thank you for choosing Sony. We look forward to supporting you in the future and hope you continue to enjoy your TV for years to come.

      Best regards,
      Gus
      Sony Social Media Team Sony_US

  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the bass and the noise cancellation feature it works really well

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Miguel, Awesome! We are glad to hear that you are enjoying your new headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Love these

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones I've ever used! Very comfortable and lightweight and sound quality is beautiful

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rasia, That's awesome! We're thrilled to hear that you feel the WH-1000XM4 is the best headphones you've ever owned. We're also delighted know you're enjoying the superb features, incredible audio quality, lightweight, and you are very comfortable wearing them. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. The headphones blend sophisticated style with exceptional comfort. Super-soft, pressure-relieving earpads in foamed urethane evenly distribute pressure and increase ear/pad contact for a stable fit. And with a lighter-weight design, you'll barely notice you're wearing them. Thank you so much for your purchase and for offering a fantastic rating on the product! -Jess Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is excellent and they feel nice on my head.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Destiny,

      We appreciate the 5-star rating and we're glad to hear that you like the sound quality and fit of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect as expected noise reduction perfect fit wow

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BeckettB, Thank you for the amazing review! We're very happy to hear you like the perfect fit and that the noise cancellation has exceeded your expectations. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best over the ear headphones I’ve ever had. The sound quality and their comfortability is second to none.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SoundGuy, Awesome! We're glad that you love the comfort and sound quality of your new headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Living on EZ street with these

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall these are the best headphones you could buy if you are looking to have wireless headphones that are convenient and allow you to shut all the outside noise. My use case mainly being to focus on my schoolwork with my SO watches TV next to me. Where I cannot hear the TV unless an action scene is occuring.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JesusC, awesome! We're glad you are enjoying our industry-leading noise canceling headphones! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. ~Earl Sony_US

  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    1000XM4

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds so clear and cancels all the noise outside perfect for going to the gym. Enjoy listening to edm with these great bass!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Aaron,

      Great! We're glad that these headphones are perfect for your lifestyle. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Thanks for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Sony Made a Winner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound from a bluetooth headphone. Noise canceling is good and the headphones are comfortable.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Techjunkie, Awesome! We are so glad to hear that you are happy with the sound quality and noise cancelling of your new WH-1000XM4! If you haven't already, please check our Sony Headphones Connect app which will let you fine-tine your music to your liking! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones have great sound quality - they put all of my other audio devices to shame. If you catch them on a sale then they are super worth it, but honestly they are worth it at normal price too.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tyler, Thank you so much for the 5-star rating! We are glad to hear that you are happy with the sound quality of your new headphones! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect for work from home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are perfect for working from home! The noise canceling is crazy good. I initially purchased the Bose QCii and was very disappointed by the sound quality. So I returned those for these and to me, the difference is worth the money. Got them for $278. Sound is great, although you do have to adjust the eq settings in the Sony app to make them sound better. Also work great for zoom calls. I’ve seen some complaints that the mic isn’t the best but I haven’t received any complaints yet.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very comfortable very good quality and the sounds is precise

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AlbertoL, Awesome! We are so glad to hear that you are happy with your new WH1000XM4 headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    very noise canceling

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are good headphones with a lot of noise-canceling ability. The battery life is also good.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kiki, Awesome! We are so glad to hear that you are happy with the noise canceling and battery life of your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tine your music to your liking! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Everything I expected and more!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and excellent noise cancellation. Very comfortavle. I have the Beats 3 Pro wireless and the Sonys are the best.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Gang gang

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All around great head phone comfortable fit and can wear for hours. Battery is amazing as well 10/10

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi there! Glad to hear that you are happy with the comfort and battery life of your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tine your music to your liking! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Next gen sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Impressive sound quality and noise cancelling plus all day comfort equals the perfect wireless headphones for work and play.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are excellent for my conference calls. I can’t hear anything else around me when o have them on. Very comfortable

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Davesangel7, Awesome! We're glad that your investment is worth it. It's nice to hear you are enjoying the noise canceling feature, comfortability, and overall performance of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. To get the most out of your WH-1000XM4, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thanks for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable. Sound is amazing. I would definitely say worth the money

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Juicing, Excellent! We're glad you like the comfortable fit and amazing sound quality of your Sony XM4 headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony WH-1000XM4

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been extremely pleased with this product. I have used others, but this one was definitely worth the investment. Great quality and great tones! The folks at the Janesville Wisconsin Best Buy were extremely correct on every answer to our questions. Yes I have a background but there's been changes in some of the other products - yep I will recommend!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PaulW, Awesome! We are so glad to hear that you are happy with your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl Sony_US