Customer Ratings & Reviews
- Model:
- WH1000XM4/S
- SKU:
- 10994736
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are enthusiastic about the phenomenal sound quality, exceptional comfort, and impressive battery life of the product. They also praise its solid bass, lightweight design, good fit, reliable connectivity, and premium aesthetic. Conversely, some users express frustration with the touch controls, perceive the product as overpriced, and wish for higher volume output.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Good at their job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great noise cancelling. Mostly comfortable but for me I start to feel the weight on the top of my head after a while. Also with glasses it's inevitably a bit awkward. I have trouble getting the touch control to reliably play/pause. It's disappointing that the XM3 supported the aptX codec but these XM4 do not. There's a fancy LDAC codec that it supports, but only on Android, and not when you are using the multi-connection feature. Also for the price, it would be nice if you could use them as a USB headset when plugged in (I had a Bluetooth headset that could do that). I also wish the carrying case could fit them with the headband extended, since I have to readjust every time.
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and comfort. Limited use so far, so we will see how they hold up with time
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Griff,
You made the right choice! We're glad that you like the sound quality and comfort of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Comfort, Sound quality
Almost perfect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound quality and features. Also pretty comfortable even after a long use during the day.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Pain,
We are glad you like the sound quality and smart features of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony and have a nice day!
Regards,
David
- Pros mentioned:Sound quality
Best over-ear headphones
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had these for probably a couple years now. I use them when working and for taking work calls. The audio is awesome, and people can never tell I am using headphones, which is a plus. There are a ton of things you can do with these that I don't use anymore, but they can be quite helpful.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CoryW, awesome! We're glad you are enjoying our product! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! ~Earl
- Pros mentioned:Battery life
The ANC headphones to end all ANC headphones
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing head phones for calls, music, and noise canceling. I use these head phones for Webex meeting at work, jamming Death Metal, or sealing out noise while I type up lab reports (sometimes a combination OF all three AT the same time). The bluetooth functionality is great; and so are the controls on the right ear side. And the battery life is PERFECT. Ignore beats and BOSE. Get these. I purchased a pair for the wife and myself.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Idromos247,
You made the right choice with the Sony WH10000XM4 headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Comfort, Sound quality
Great headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cancels out noise good. Adjusts well for a Comfortable fit. Sounds clear
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sjhenson6,
Great! We're glad that you like the noise canceling function, comfort, and sound quality of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Comfort, Sound quality
great product.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is lot easy to wear as compared to air pod max... it feels great.. sound quality is awesome
I would recommend this to a friendBrand response from SonyListens
Posted .Hi pratik,
You made the right choice with the Sony WH1000XM4! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Headphone
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these for my girlfriend great sound quality. They don’t fall of your head and are great for the gym or everyday use also you can’t hear anything with them on and playing music which is great unless you are not into that.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ErickP, Great! You definitely made the right choice. We're glad you're enjoying all the improvements we made on these headphones and that it is helping you stay fit in the gym. Sony’s industry-leading noise cancellation evolves to further immerse you in your music. Thanks for choosing Sony! -Jess
- Pros mentioned:Sound quality
Nearly Top Tier
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted something better than average. You can just use these out of the box and they will be okay, but if you like bells and whistles these have them. The app helps a lot. Watch a video on Youtube to get the full benefits of these fantastic headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello DSoul,
Thank you for your purchase and amazing review of our WH1000XM4. It's nice to know that you were able to utilized our Sony app to adjust the settings of your XM4 to your liking. Thank you for choosing Sony! - Marco
- Pros mentioned:Comfort
Sony head sets
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up Bluetooth only used a short time I like them comfortable on the ears
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Easylisting, Thank you for this amazing review! We're very happy to hear you like the ease of setup and comfortable fit of your new Sony headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
- Pros mentioned:Sound quality
Its Sony... expect the best
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you can afford these, please go with them! Obviously, the sound is superb. The tap buttons on the side take some time to get used to but are convenient. The Headphones app provides great customizion. Lastly, the reason to go with this version rather than their latest ($399 headphones) is because these still fold and easily fit in your bag/backpack.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi vgndude, Awesome! We are glad to hear that you are enjoying your WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Sony headset
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My grandson is very happy with this Sony headset. The sound quality is superb and really nice to listen to. I tried it as well and I love it too. And the sale price was perfect because I have other stuff to buy because iwas Christmas time when I bought it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ernie, Thank you for sharing your wonderful experience with your new Sony WH1000XM4 headphones! We're very pleased to hear that you and your grandson are satisfied with the superb sound quality of these headphones. Thanks for choosing Sony! -Sam
- Pros mentioned:Sound quality
Works great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works great. It really helps to minimize sound around me and my music sounds so good.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your review of the WH-1000XM4, CMSC! We are truly heartened to learn that you're enjoying the exceptional sound quality and the noise-canceling capabilities, which help to minimize external sound and immerse you in your music. If you have any other feedback or need assistance, feel free to reach out!
Thanks for choosing Sony!
Gus
- Pros mentioned:Sound quality
Noise cancelling headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great noise cancelling headphones.Great quality.Love them Highly recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, AleciaS,
Thanks for the review and the 5-stars rating! It is truly wonderful to know how much you are enjoying your Sony headphone's top-technology features! With a modern and comfortable design, amazing Sound quality and Fantastic Noise Cancellation, you'll be able to enjoy listening to your favorite artists for a prolonged time!
Thanks for choosing Sony, have an amazing day!
-DiegoV
- Pros mentioned:Sound quality
Awesome sound!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still great headphones, even though they are "old models" they hold up the quality, great for traveling.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SofiaG,
We're thrilled to hear you're loving the quality of the WH1000XM4 headphones! It's great to know their fit, comfort, and sound make them perfect for traveling. Make sure to download the Sony Connect app to get the most out of them!
Thanks for choosing Sony!
-Aldair
- Pros mentioned:Comfort, Sound quality
Amazing headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely live up to the hype. When these are on, you can not hear any outside noise at all. Very comfortable
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JoyV,
Great! We're glad that the headphones have lived up to the hype. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.
~Ralph
- Pros mentioned:Comfort, Sound quality
Sony headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality headphones with a crystal clear some. Comfortable and sweat resistant
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Cable, Thank you for the fantastic review! We're very pleased you like the crystal clear audio quality and comfortable fit of your new Sony headphones. Please take note that the WH-1000XM4 does not have a water or sweat resistant feature. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Sam
- Pros mentioned:Sound quality
Take my money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Caught them on sale. Chose them over the 5's. Glab i did. I would of gladly paid full price. Noice cancelation is fantastic. I work in a factory. I can easily listen to books without pushing the volume all the way up. At this price point you cant go wrong.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello JoeV,
Awesome! We're glad that you made the right decision and we are very happy that you are pleased with the noise canceling capability and performance of our WH1000XM4. You can now focus on your work and still enjoy listening to your favorite music. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! Enjoy! - Marco
- Pros mentioned:Comfort, Sound quality
Best Headphones Ever!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best headphones I've ever had! The sound quality and comfort are amazing!! I highly recommend!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Matt,
Awesome! We're thrilled that you are enjoying the sound quality and comfort of these amazing headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Comfort, Sound quality
Fantastic sound and comfort
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic sound, especially the base. Great noice canceling feature. Very comfortable
I would recommend this to a friendBrand response from SonyListens
Posted .Hi there, Glad to hear that you are happy with your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tine your music to your liking! Thank you for choosing Sony! -Carl