Customer Ratings & Reviews
- Model:
- WH1000XM4/S
- SKU:
- 10994736
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are enthusiastic about the phenomenal sound quality, exceptional comfort, and impressive battery life of the product. They also praise its solid bass, lightweight design, good fit, reliable connectivity, and premium aesthetic. Conversely, some users express frustration with the touch controls, perceive the product as overpriced, and wish for higher volume output.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
I love it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fits nicely with good noise canceling and sounds great. I prefer over M4 but you should try out both.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Lewis, thankyou for the great score! We're glad to read you're enjoying the industry-leading noise canceling with Dual Noise Sensor technology of your WH1000XM4! Thank you for choosing Sony. Best regards, -Jenn.
- Pros mentioned:Sound quality
Beautiful Design and Sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really pretty and competent head phones. Excellent sound quality, design and price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ChuckT,
Awesome! We're glad that you like the design and sound quality of these amazing headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Good design, slightly outdated.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not the greatest noise cancellation but the design is fantastic.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PhilipG,
We are thrilled to hear that you find the design of the WH-1000XM4 fantastic! We appreciate you choosing these headphones. We also value your feedback regarding the noise cancellation and are constantly working to improve this industry-leading technology. Thank you for your review and for trusting Sony!
Regards,
Dominick
- Pros mentioned:Sound quality
Headphone review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Used on airplane and provided excellent noise cancellation.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Cliff, thank you for your feedback! It brings us great satisfaction to hear that you had a positive experience with the WH-1000XM4 while traveling.
This exceptional headset features advanced noise cancellation technology, ensuring you can enjoy your music in peace, even in the loudest environments.
Thanks for choosing Sony!
Best regards,
Estefany
- Pros mentioned:Comfort, Sound quality
Sony headphones xm1000
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones I've purchased totally worth it. Amazing sound and comfort. Use them for gym.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Leeyner, Awesome! We're glad to hear that you love the sound quality and comfort of your new headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
- Pros mentioned:Battery life, Sound quality
Must have travel companion
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality and better life are two things Sony did not skip out on.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nick, That's awesome! We're glad you like the excellent sound quality and long-lasting battery life of your Sony WH1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
- Pros mentioned:Comfort, Sound quality
Best ANC headphones hands down
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best ANC headphones hands down. Features are excellent and very comfortable to wear for extended hours.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi spicykimchee,
Great! We're glad that you're enjoying the amazing feature of the headphones like its comfort and noise canceling function. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.
~Ralph
- Pros mentioned:Sound quality
One of the best quality for price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This headphones hold a tremendous sound quality. One of my favorite that I have tried. The flexibility and versatility of these headphones is also nice.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Juan, Thanks for the 5-star rating! We're glad you are happy with your new headphones. Enjoy and thanks for choosing Sony. -Craig
- Pros mentioned:Sound quality
Loved these!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful and stylish looks with amazing sound quality!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Karen,
Thank you for choosing Sony!
It brings us great joy to hear that you’re enjoying the beautiful and stylish design of your WH1000XM4 headphones along with their amazing sound quality. Thank you for sharing your feedback—we hope your headphones continue to make every listen a pleasure.
Best regards,
-Fred
- Pros mentioned:Comfort, Sound quality
Strong noise cancellation and comfortable
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super strong noise cancellation ability. Comfortable for taking for a long time.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Davy,
Amazing! We're glad that you are enjoying the noise canceling function and comfort of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Love them
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these headphones. Nice cushion for the ears. I also like how they can fold into their case. True noise canceling headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bonnie, Fantastic! We're very happy to hear you love the comfortable ear cushion, foldable design, and exceptional noise canceling feature of your Sony WH1000XM4. Thanks for choosing Sony! -Sam
- Pros mentioned:Sound quality, Weight
Excellent headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound. Noise cancelling is fantastic. Lightweight and soft on a bald head. A great purchase.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi QuantumDog, Awesome! We're really glad to hear you're happy and satisfied with the features, lightweight, amazing sound quality, and overall performance of our new industry-leading, Noise Canceling headphones WH-1000XM4! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you so much for purchasing our WH-1000XM4 and for choosing Sony! -Jess
- Pros mentioned:Sound qualityCons mentioned:Price
Not much improvement
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very similar to the previous model including functions and sound qualities. $280 will be a good price to get this item. For full price, it's not worth it. Get the XM3 instead for cheaper.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi mich2k,
We appreciate your feedback about the headphones. There have been some great upgrades to the WH1000XM4 from the WH1000XM3.
The WH1000XM4 utilizes DSEE Extreme™️ (Digital Sound Enhancement Engine) which upscales compressed digital music files in real-time. Dynamically recognizing the instrumentation, musical genres, and individual elements of each song, such as vocals or interludes, it restores the high-range sound lost in compression for a richer, more complete listening experience.
Also, the WH1000XM4 features smart listening technology to enhance your listening. With this, you can simply start speaking to automatically pause your music in Speak-to-Chat, or enjoy adaptive playback thanks to the proximity sensor and two acceleration sensors that detect whether your headphones are being worn or not.
The WH1000XM4 also allows you to connect to 2 devices simultaneously.
Finally, we also gently adjusted the design of the headphones. We added more cushioning to the headband and ear padding. We also changed the outside dimensions of the headphones slightly so they sit more comfortably over your head.
Thanks for sharing your review and for choosing Sony.
~Ralph
- Pros mentioned:Battery life
Great headphones
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had the 2nd, 3rd, and 4th series. If you already have a preceding series, probably not worth the upgrade, but if you don’t, these headphones are great. The battery life seems better than advertised and their quick charging capability is more valuable that one might think.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KYTV, Awesome! We are glad to hear that you are happy with your new headphones! The WH-1000XM4 is designed with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Exactly what I needed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome headphone! They were exactly what I needed and more. I was searching for some noise cancelling headphones to help block off noise while I studied. These did the job perfectly. They also project crisp sound for music. I love the feature in which it automatically pauses while speaking. I'm glad I can engage in a quick conversation and continue where I left off with my lectures of music.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mark,
Thank you for the purhcase and we're glad you like the noise canceling of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
Regards,
David
Great Deal, Works for a Tech Challenged Person
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price, excellent quality, easy to pair with exisitng device, but I still need to work on pairing with other devices. Mostly my lack of expertise rather than the product.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the review, GaryMaryBeth!
We are so glad to hear that you are enjoying the excellent quality and great price of your WH-1000XM4. It’s wonderful that your first pairing was a breeze! Don't worry about the other devices—once you get the hang of the pairing process, we're sure you'll be enjoying that Sony sound everywhere.
Thank you for choosing Sony!
Best regards,
Gus, Sony Social Media Team
- Pros mentioned:Sound quality
Sony - WH1000XM4 Wireless Noise-Cancelling Over-th
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a Christmas present for my teen. I read reviews on all noise canceling headphones and this had great reviews. Bestbuy had the cheapest price and in blue. She loves it and I tried it out too. It definitely does work at canceling out noise.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello MGCT,
Wow! What a nice Christmas present! Thank you for choosing WH1000XM4 and we're glad that you like the color, quality and noise canceling capability of our XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
Sony WH1000XM4
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality... comfortable to use for long periods.
I would recommend this to a friend- Pros mentioned:Sound quality
Mr
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are such good headphone got them for my husband as a gift and he absolutely loves them. I’ve tried them myself and now want a pair too.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MalykaiS,
That's great! We're glad to hear that your husband loves the headphones. Thank you for supporting Sony!
-David
Headsets
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.High quality sound and cancellation of external noise. Easy to handle overall
I would recommend this to a friend