Customer Ratings & Reviews
- Model:
- WH1000XM4/S
- SKU:
- 10994736
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are enthusiastic about the phenomenal sound quality, exceptional comfort, and impressive battery life of the product. They also praise its solid bass, lightweight design, good fit, reliable connectivity, and premium aesthetic. Conversely, some users express frustration with the touch controls, perceive the product as overpriced, and wish for higher volume output.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Comfort, Sound quality
Best head phones
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality and comfort. Very comfortable on ears and head.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Digger, That's great! We're glad you appreciate the overall quality and comfortable fit of the WH-1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
- Pros mentioned:Sound quality
The Best Noise Canceling Headphone You Can Buy!2
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones. i have used them for a flight from the US to Japan (13 hours & 40 minute) and they worked very well. When i used the noise canceling feature all I could hear was the movie i was watch. Not one sound of the plane got into my ears.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Mikey,
Great! We're truly happy that you are satisfied with the audio quality, noise canceling feature and long battery life of your new Sony - WH1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
- Pros mentioned:Sound quality
Great sound quality and convenient.
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are great. The sound quality is just as good as more expensive options, and I prefer it over the XM5 since it can fold. The only issue is that the it pauses too long after a conversation.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AndrewZ, We're truly happy to hear you are enjoying the features and capabilities of these headphones. Your feedback is extremely important to us and is very much appreciated. The good news is that you can change the sensitivity of the automatic audio detection, and change the time until the Speak-to-Chat mode ends using the Sony Headphones Connect app on your smartphone. Thank you for your purchase and for sharing this awesome feedback! -Jess
- Pros mentioned:Sound quality
love em!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.these headphones have an amazing quality when plugged. a bit low when using wireless but not too noticeable. i’m happy with my purchase
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RodrigoA, Thanks for the 5-star rating! We're glad you like your new headphones. Enjoy and thanks for choosing Sony. -Craig
- Pros mentioned:Comfort, Sound quality
Headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are great quality and a very comfortable and the sound is awesome
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Eeeab,
Great! We're glad that you are enjoying the comfort and sound quality of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Battery life
tv guy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.for having good connectivity and great battery life, these are nice. sound quality could be better. over all Iam happy with my phones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi tvguy, We are so glad to hear that you are happy with the battery life and sound quality of your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tine your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Best headphones on the market
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These Sony headphones provide premium sound with state of the art noise cancelling and ambient sound control for every single environemnt you find yourself in. The seamless bluetooth connectivity to two devices at the same time is a nice perk. Highly recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TechEnthusiast,
Thank you for an amazing review and recommendation! We are very pleased that you are enjoying the premium sound, Noise canceling/Ambient sound features, and overall performance of your new headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing SONY! - Kris
For a drummer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these specifically for when I'm drumming at home. They are definitely what I needed over the other ootions out there.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the review, Gboss!
It is awesome to hear that the WH-1000XM4 is exactly what you needed for your drumming sessions! With our industry-leading noise canceling, these headphones are perfect for blocking out the heavy hit of the kits while keeping your backing tracks crystal clear. We are thrilled to be a part of your musical setup!
Thank you for choosing Sony!
Best regards,
Gus, Sony Social Media Team
- Pros mentioned:Comfort, Sound quality
great headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great sounds super comfortable would recommend to anyone needing wireless headphones
I would recommend this to a friendBrand response from SonyListens
Posted .Hi mdemars25,
We're glad that you like the sound quality and comfort of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Comfort, Sound quality
Excellent Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound. Extremely quiet. Comfortable on the ears. Better than the Bose brand!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HPhrustrated, Perfect! We're glad you like the sound quality, comfort and overall performance of our newest industry-leading noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. For total convenience, WH-1000XM4 headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connect to the right one automatically. You'll also be able to quickly, smoothly switch your headphones to either of the two devices at the touch of a button. Thanks for choosing Sony! -Jess
- Pros mentioned:Battery life, Sound quality
Quality product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is excellent and the battery life is great well worth the price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kjon, Excellent! Choosing these headphones will definitely be worth it! We are glad you like the amazing sound quality and long-lasting battery life. To get the most out of your WH-1000XM4, download the Sony | Headphones Connect App. It includes Ambient Sound Control—which lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard, and an equalizer—which can be customized to fine-tune your music. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Thank you for sharing your awesome feedback and for choosing Sony! -Jess
- Pros mentioned:Sound quality
Great bang for the buck
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound ; style , design , function and durability
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tstacks,
You made the right choice! We're glad that you like the sound quality, design, and functionality of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Great job, Sony!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased these for the grandson and he was absolutely blown away by the sound quality and features that this headset boasts. He trusted my judgment and thanked me highly for picking these Sony's. I thought enough of my choice to pick up the exact same pair that day for myself, mine are the blue ones. The teenage grandson and myself are thrilled with these headphones!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi OldDirty,
You made the right choice! We're glad that both of you are enjoying these amazing headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Comfort, Sound quality
amazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice sound, good quality, comfortable and good looking
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mechanic, Awesome! We are so glad to hear that you are happy with your new WH-1000XM4 headhpones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
I can’t hear you
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Better than beats! Noise cancellation was great and couldn’t hear anything other than my music during my last flight. Only negative was the initial connection to my device. It took a little longer other Bluetooth devices I have and I had to download a Sony app. And love the Navy blue color.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LeoIz, Awesome! We are glad to hear that you are happy with the noise cancelling and sound quality of your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
Gift Friendly
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great gift for anyone looking for a new pair of headphones!
I would recommend this to a friend- Pros mentioned:Sound quality
Great Wireless NC headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been researching for decent wireless headphones and I have been a fan of Sony for quite some time. Sony delivers a great punch for their sound and I have always trusted the quality. These wireless NC headphones have some added features that our quite handy aside from the NC, but the talk through as well. These are the best technology advanced headphones and well worth the price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Shorty03, we appreciate you being a long time Sony fan. We're also glad that you like the sound quality and ANC feature of your noise canceling headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
- Pros mentioned:Sound quality
The best just got better!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am not boosting on how many headphones I own but I use it for business and pleasure and I have to say this model exceeds all the past models. I love this more than Bose because the noise cancelling is second to none. The case is very compact and can easily be hung on your back pack or carry on luggage for easy travel. The gold color looks very stylish to me and holds off stains very well (as of yet).
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MeeH,
Great! We're glad that these headphones are perfect for your lifestyle. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony!
~Ralph
- Pros mentioned:Sound quality
Sound booth good!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best noise canceling over ear headphones you can buy! Get these over the xm5 due to the xm4 ability to fold up and fit in a smaller carry case compared to the xm5 that dont fold at all. The headphones are worth every penny because when you put them on ALL unwanted noise pollution is gone! Perfect companion for NYC commuters!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Gamehead,
Awesome! We're glad that you like the design and noise canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Battery life, Sound quality
Good for anything!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my headphones! I use them for anything from playing video games to working out in!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bomezy, we're glad that these headphones are perfect for your gaming needs. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony. ~Ralph