Customer Ratings & Reviews
- Model:
- WH1000XM4/S
- SKU:
- 10994736
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Sound quality
perfection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Turned in perfect conditions. Love the color not too bright but not too dark. Amazing sound quality. As someone who likes to still be aware of her surroundings at times, the ambience sound does an amazing job and so does the noise canceling. One of the best noise canceling headphones I had ever used, it covers my ears completely, not allowing any other sound to interfere. They are perfect.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi VanessaP,
Thank you for the wonderful and detailed review! We're so happy to hear that your WH-1000XM4 headphones arrived in perfect condition and that you love the color and amazing sound quality. It's fantastic to know that both the noise-cancelling and ambient sound features are meeting your needs so perfectly.
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Battery life, Sound quality
Sony > Beats
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.better sound quality than Beats. had been using Beats solo and studio prior to this but converted to using Sony now. this product has superb battery-life and better design for wearing all day. Sony > Beats seriously!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi boomboomroom,
You made the right choice with these Sony WH1000XM4 headphones! Intelligent and intuitive, WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Comfort, Sound quality
Great headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones have fantastic sound quality, great noise cancelling, and are very comfortable to wear. I think I am semi-sensitive to noise-cancelling headphones, where having active noise cancelling (ANC) on for too long causes headaches with most headphones. While not non-existent for these headphones, I have not noticed the ANC to cause very much pain at all. They are very pleasent to wear. I reccomend!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MarkP,
Very nice! We're glad to hear that you like the sound quality, noise canceling and comfortable design of the headphones. We appreciate the 5-star rating and thank you for choosing Sony!
-David
- Pros mentioned:Comfort, Sound quality
Great headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality and comfort of these headphones are great. The price is also very reasonable especially for home greats these headphones function.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your fantastic review, Oscar!
We are so pleased to hear that you find the sound quality and comfort of your WH-1000XM4 headphones to be great. We designed them to provide a premium listening experience with a comfortable fit for extended use, so it's rewarding to know we got it right. It's also wonderful to hear that you feel the price is reasonable for the functionality they offer.
Thank you again for choosing Sony and for sharing your experience.
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Comfort, Sound quality, Weight
Perfect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seriously the best wireless headset. It’s lightweight, comfortable, and the sound is absolutely the best. We have compared to other headsets such as Arctic series and Razer, and these beat those out by far.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi latishaw24,
You made the right choice with the Sony WH1000XM4 headphones! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Comfort, Sound quality
Excellent quality
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality. Very comfortable, noise cancelation.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello MariaT,
Thank you for choosing Sony!
We couldn't be happier to hear that you appreciate the excellent quality, comfort, and noise cancellation of the WH1000XM4. Thank you for your positive feedback!
Best regards,
-Fred
- Pros mentioned:Comfort, Sound quality
Great Quality and Sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the sound quality. Comfortable fit. Love that you can charge it with the android charger.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello TyeshaH,
Thank you for choosing Sony!
It makes us really happy to hear that you love the sound quality and comfortable fit of your WH-1000XM4 headphones. We're also glad to hear that you appreciate the convenience of charging them with a standard Android charger. Thank you for sharing your feedback with us!
Best regards,
-Fred
- Pros mentioned:Bass, Comfort, Sound quality
Great over the ear headphones.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are pretty good. They cut off all the sound around you. Nice deep bass. Pretty comfortable. Connect to my Samsung galaxy S 21+ and my Apple iPhone 12 pretty easy.I think they are worth the price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mojosoul, That's awesome! We're truly please to hear you're happy and satisfied with the features, comfort, incredible sound quality, and overall performance of our industry-leading, Noise Canceling headphones WH-1000XM4! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you so much for purchasing our WH-1000XM4 and for choosing Sony! -Jess
- Pros mentioned:Comfort, Sound quality
Practical Luxury
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and comfort. Compact traveling and easy pairing. Great on sale purchase!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MelanieD,
Thank you for sharing such a great review of the Sony - WH1000XM4! We couldn't be happier to hear you're enjoying the combination of premium sound, all-day comfort, and convenient features like seamless pairing and foldable portability. It's wonderful to know the headphones have brought both practicality and luxury to your listening experience—especially as a travel companion. We truly appreciate your feedback and hope you continue to enjoy your music wherever you go!
Thank you for choosing Sony!
Best regards,
Dominick
- Pros mentioned:Sound quality
Best Value and Most Features
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Greatest head phones I have owned to date. Features I never knew I would need; stops my movie when someone talks to me and restarts with he tap of a button on the earpiece. great sound canceling and crystal clear audio.
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality, Weight
Great headphones, worth the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing headphones. Light weight. I use them for watching TV on my Google TV and they work and sound great. Excellent dynamics and fantastic battery life.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Kimh, That's awesome! We are glad that you are having a great time using your new Sony wireless noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony! Vincent
- Pros mentioned:Battery life, Comfort, Sound quality
Good for my daughter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My teenage daughter pushed to purchase the headset, It has good noise canceling features. They are comfortable, easy to charge, the battery last a long time and look good.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi M23Robert, You've made an excellent choice! We're glad you're enjoying the excellent noise canceling feature, comfortable fight, easy and quick charging function, and long-lasting battery of your new Sony WH1000XM4. Thanks for choosing Sony! -Sam
- Pros mentioned:Battery life, Sound quality
Sony >>>>
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fit, great sound, they cancel noise as soon as their turned on and the battery life is great!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Ashri,
Nice! We are thrilled to hear that you are pleased with the audio quality, noise canceling capability of your new Sony WH1000XM4 and how it perfectly fits to your head/ear. Also, we're glad that you appreciate the long battery life of the unit. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
- Pros mentioned:Battery life, Comfort, Sound quality
Midnight Blue
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrific sound quality and excellent noise cancelling. Battery life great. Very comfortable and adjustable. Nice blue color. Handy case with all the extras you will need.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NewHP, Awesome! We are so glad to hear that you are happy with the overall performance of your new headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Comfort, Sound quality, Weight
Best noise cancelling headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upgraded from the WH1000XM2. Headphone is much lighter and more comfy than the XM2. Sound quality is almost the same, but noise cancelling is definitely better. Can't wait to fly again in a plane to really test these out.
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Great pair of headphones!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this pair of headphones! I've been eyeing it since last year and finally decided to purchase a month ago since it was on sale. It's my first pair of noise-cancelling headphones, and I was definitely impressed by this feature. Sound quality is great, and I find it's pretty user friendly. As someone who wears glasses, I found it was comfortable to wear and didn't make my glasses dig into my head, which a previous headset of mine did. Can't wait to continue using it!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MiaangelaO,
You made the right choice! We're glad to that you love the sound quality and comfortable design of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location.Thank you for choosing Sony!
-David
- Pros mentioned:Battery life, Comfort, Sound quality
Great to take on loud planes
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound and top-notch noise canceling Slightly more comfortable Improved voice calling Pairs with two devices at the same time New Speak-to-Chat mode Upgraded Bluetooth system-on-chip Good battery life
I would recommend this to a friendBrand response from SonyListens
Posted .Hi wurz, Thank you for this detailed review of the WH-1000XM4! Good to know you're enjoying the overall features and improvements of your new headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Sam
- Pros mentioned:Comfort, Sound quality
Sony XM4
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing quality. Comfortable fit. Lightweight. Worth the money.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ZackaryL,
We're excited to hear that your Sony headphones have impressed you with their amazing quality, comfortable fit, and lightweight design. Thank you for the fantastic 5-star rating—it's wonderful to know you feel they're worth every penny. The exceptional clarity and thoughtful ergonomic features in this model are designed to make each listening experience truly enjoyable.
Thank you for choosing Sony—wishing you a brilliant day!
DiegoV.
- Pros mentioned:Battery life, Sound quality
Almost perfect
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These may be the perfect headphones for you, they are almost perfect for me. I am coming from a wired pair of sennheiser headphones that cost over 4 times the price of these, and surprisingly these headphones exceeded my expectations in both sound quality and build quality. Here’s My small list of things I think you should consider 1.) The fit. I’d recommend trying them on In store before purchasing, for me the ear cups are a little to shallow to wear for longer than an hour comfortably. 2.) the bass, I might be nitpicking but in my opinion this bass just sounds too muddy, regardless of how I change it in the app. Don’t mistake what I consider “shortcomings” as a detractor, they are highly rated for a reason and overall I was impressed, and I believe most people wouldn’t notice the annoyances I did, and will be satisfied with the positive things like the amazing noise canceling, ambient sound that can be triggered by placing a hand on a ear cup, connecting to 2 devices, the option for auxiliary (încluded) , and I got 20hrs with noise cancellation on a charge and actually 32hrs without noise canceling.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mike,
We're glad that you like the noise canceling/ambient sound function, multipoint function, and battery life of the headphones. Your feedback about the design and bass quality is greatly appreciated.
We hope you continue to enjoy the amazing features of these headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-Ralph
Awesome ANC Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Third on I have bought overs to keep or give as gifts. ANC is awesome and the transparency mode while holding the earcup is so clever and useful. I haven't tried other ANC headphones because I have never has any reason to.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mundomann,
It’s rewarding to hear that the Sony WH-1000XM4 headphones are your go-to choice, resulting in three purchases for yourself and as gifts. We are especially delighted that you find the Active Noise Cancellation (ANC) so effective and the transparency mode via the earcup to be clever and useful.
We truly appreciate your loyalty to Sony!
Regards,
Dominick