Customer Ratings & Reviews
- Model:
- WH1000XM4/S
- SKU:
- 10994736
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Comfort, Sound quality
Good over ear headphones
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love them. Safe on the ear and works great at canceling outside noise.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your fantastic review, ElexisM!
We are so thrilled to hear how much you are loving your WH-1000XM4 headphones. It's incredibly rewarding to know that you find them safe on the ear and that they work so great at canceling outside noise. We designed these headphones to provide a comfortable and peaceful listening experience, and it brings us great satisfaction to know we've succeeded.
Thank you again for choosing Sony and for sharing your experience.
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Sound quality
They’re everything I wanted and more
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these so much!! I get overstimulated a lot and I really wanted a pair of headphones that had noise cancelling (I have a pair of AirPods but I feel like they don’t do much) and these are perfect. I wear them everyday, at home and at work and sometimes to sleep (they do stay on!) and they’re super comfortable. 10/10. I would buy another pair for sure.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Kait,
We're so glad to hear that our WH-1000XM4 headphones are helping you so much with overstimulation. Hearing that they're a perfect fit for your daily life, from home and work to even for sleep, is what we strive for. We truly appreciate you taking the time to share your 10/10 experience. Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Comfort, Sound quality
Good headphone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, and very easy to use. They sit comfortably on my head
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DustinP,
We're so glad to hear that you're enjoying the great sound quality and ease of use of your WH-1000XM4 headphones! We also put a lot of focus on comfort, so it's fantastic to know they sit well on your head. We appreciate you sharing your positive experience. Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Battery life, Sound quality
The Best Get Better
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Man, where do I start, I am a Tech Addict and have all the newest headphones out and I have been using the Bose 700’s for months as I have came to realize those were the best available while I waited for Sony to come out with the XM4’s. It was worth the wait. The sound is great, the Bluetooth connection to two devices was much needed as Bose had that as well. I will say that the Bose 700’s are in fact more comfortable and are for sure better for phone calls but sound, looks, battery and the app for the Sony XM4’s have them beat. I still use both but lean towards the Sony’s.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Gerola, choosing the Sony WH1000XM4 headphones will definitely be worth it. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony. ~Ralph
- Pros mentioned:Battery life, Sound quality
Good sound quality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good headphones. Good noise cancelation and battery life
I would recommend this to a friendBrand response from SonyListens
Posted .Hello NICHOLASD,
Thank you for choosing Sony!
We're delighted to hear that your WH‑1000XM4 headphones deliver very good performance, with strong noise cancellation and battery life. Your positive note means a lot—enjoy many more great listening sessions ahead.
Best regards,
-Fred
- Pros mentioned:Sound quality
Works Great
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are a great price and wonderful quality. Even when everything is really loud around you, it silences it so all you hear is your music or audio book.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Happy!
Thank you for your feedback! We are really happy to hear that the WH-1000XM4 has been a great fit for you.
These headphones come with industry leading noise cancellation, so you can fully immerse yourself in your music or audiobooks, even in noisy environments. Plus, they offer up to 30 hours of battery life, touch controls for easy use and a comfortable design that’s perfect for all-day wear.
Thanks for choosing Sony!
Best regards,
Estefany
- Pros mentioned:Battery life, Sound quality
Relatively Good
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality and battery life are great. Sometimes the sound starts to skip like a scratched CD regardless of the device it's paired with.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi WilliamH,
We're pleased to learn that you rated your Sony headphones 4 stars! It's fantastic to know the sound quality and battery life impressed you, as these are key strengths of your Sony WH-1000XM4 headphones. We appreciate you sharing about the occasional audio skipping, and your feedback is invaluable for continuous improvement. We would definitely recommend checking for any firmware update on the Sony Sound Connect app, as sometimes minor bugs can be fixed by updating the software of the unit.
Thank you for choosing Sony—wishing you a wonderful day!
DiegoV.
- Pros mentioned:Bass, Sound quality
Great noise cancellation
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Out of box, these headphones didn’t require any tuning and sounded great. I connected it to my tv to watch movies with and I felt it was great compared to other Bluetooth headphones. I personally like bass so that’s what separated it from the other headphones I was looking at and I listened to In store. They have an auto noise canceling feature when you put them on. Also, I noticed when I talked, the headphones turned off noise cancellation so I was able to hear everything and have a conversation. After not talking for a few seconds. The noise cancellation turned back on. That was the coolest feature I ever saw.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Henry, Thank you for this awesome review! We're very happy to hear you're enjoying the deep bass, industry-leading noise canceling, and overall feature of your new Sony headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
- Pros mentioned:Sound quality, Weight
Great gift for yourself or a loved one
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing quality with great feel to it and plus the light weight it makes it feel premium but where it shines is with the sounds. You can alter the setting to find what’s just right for you. It’s a great gift too would recommend
I would recommend this to a friendBrand response from SonyListens
Posted .Hi FranklinL, Awesome! We're thrilled to hear that you appreciate the amazing quality, premium feel, and lightweight design. It's great to know that the sound customization options have enhanced your listening experience. We agree that the WH-1000XM4 makes a fantastic gift, and we appreciate your recommendation. Thanks for choosing Sony! -Sam
- Pros mentioned:Comfort, Sound quality
So good I bought three
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these as a gift for my girlfriend and they were so good I bought a pair for myself and my dad. These headphones are incredible for the price especially when compared to the newer model. The app that comes with them make them so much better. I used AirPod pros for most of my traveling but the noise canceling on these are so much better and much more comfortable for longer trips.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BrandonM, Awesome gift! We are glad to hear that you are happy with your purchase! Thank you for the 5-star rating and for choosing Sony! -Carl
- Pros mentioned:Bass, Sound quality
The best headphones.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality of these headphones are very breathtaking. You can hear the bass flow through your heart with every beat. Another thing, the noise cancellation is very outstanding. You can't hear absolutely anything with these headphones which is very amazing if you're in a public space. Overall very amazing on every aspect. They won't let you down.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello OscarG,
Wow! Thank you for sharing your awesome feedback about our Sony WH1000XM4 headphone. We are very happy that you are pleased with the audio quality and noise canceling capability of the headphone. Thank you for trusting Sony! - Marco
- Pros mentioned:Battery life, Sound quality
Premium sound at an accessible price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I usually don't spend this much on headphones. Well, never have I ever. I usually stick to included earbuds which are no longer or those less than $20. So, this was a splurge and one that was well worth it. I got it on sale but would totally buy it at full price. These are THAT good. The Sony app is actually useful and has a myriad of settings to dial in the optimal sound for the environment. It also allows you to adjust ANC to be able to hear ambient sounds. One of my most used features is the gesture that if you hold the right ear cup, it'll pause music. It can also pause music if you start talking. There are too many features to list here. Overall, I would recommend these all day long.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi bestbuyfella,
You made the right choice! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Headset
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have purchased several bose headsets in the past and this one is definitely better. Great noise cancellation.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Lunarland,
It’s a true pleasure to hear that your experience with the WH-1000XM4 has stood out so positively compared to your previous headsets. We take great pride in our noise-canceling technology, and knowing it’s making a difference in your listening experience is fantastic.
Thank you for choosing Sony.
Regards,
Dominick
- Pros mentioned:Battery life, Sound quality
Would recommend.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent battery life and sound quality. Good design and noise cancellation.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi User919489, Great! You definitely made the right choice. We are extremely pleased you are enjoying the superb sound quality, long-lasting battery life, and amazing noise cancellation of your WH-1000XM4. Glad to know you appreciate the sleek design of these headphones that is also noteworthy. We're very grateful for this feedback! Thank you for choosing Sony! -Jess
Chuffed to bits
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Chuffed to bits with the headphones. First over the ear headphones I've extensively used. Use them at the gym no problem. Use them while mowing no problem. Used at the office for some quiet time excellent. Used while gaming, the two connected devices comes in clutch for this.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KobasKaoDroga,
We're pleased to know that you love your WH-1000XM4 headphones! It’s fantastic to hear that the industry-leading Noise Cancelling is performing so well for you, whether you need quiet time at the office or while you're mowing. We also love that the multipoint connection is coming in clutch for your gaming setup!
Thank you for sharing your experience and for choosing Sony!
Regards,
Dominick
- Pros mentioned:Battery life, Comfort, Sound quality
Awesome headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are fantastic. Great sound quality and battery life and actually comfortable to wear. Really do a good job with background noise cancelling as well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MLRI223,
Perfect! We're thrilled that you are enjoying these amazing headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Battery life, Sound quality
Best for Noise Cancellation
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones have noise cancelling like no other. Highly recommend if you get easily over stimulated. I use these where-ever I go and it has a nice battery life. I also like how you can customize your sound. You can adjust the bass, treble, and all in between. I’m no audiophile but to my average person ears they’re amazing. It is pricey but a good investment. I see myself using these for years to come.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tammie, we're glad you like the noise canceling feature of our product! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. ~Earl
- Pros mentioned:Sound quality
THIS is the noise cancelling you want!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't typically review products or give unsolicited recommendations, but I've gotta say, if you need headphones with some SERIOUSLY effective noise cancelling, these are what you want. I loaned mine to my boyfriend last night so he could watch TV while I practiced drums, and he fell asleep on the couch with them for a solid 2 hours while I banged on drums 6 feet from his head.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RoguePisigit!
We are thrilled to hear how well our headphones performed. It's a great example of the powerful noise-canceling capabilities of the WH-1000XM4. We're glad they provided such a peaceful listening experience, even during a drum practice. We really appreciate you sharing that story with us!
Thank you for choosing Sony!
All the best,
Estefany
- Pros mentioned:Sound quality
Great headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and fit. Easy to connect with my phone/laptop
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MairaA, Awesome! We're glad you appreciate the great sound quality, comfortable fit, and easy Bluetooth pairing of your Sony WH1000XM4. Thanks for choosing Sony! -Sam
- Pros mentioned:ComfortCons mentioned:Volume
Easy to Use
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to connect and use. Very comfortable. I just wish they were a bit louder.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JacquelineD,
Thank you for your feedback! We are pleased to learn that you find the WH-1000XM4 easy to connect and comfortable to wear.
Just to add, these headphones come with industry-leading noise cancellation and customizable sound settings through the Sony | Sound Connect app, so you can tailor the audio to your liking.
If you feel the volume isn’t quite where you want it, adjusting the equalizer settings might help enhance the overall sound experience.
We appreciate you choosing Sony!
Best regards,
Estefany