Customer Ratings & Reviews
- Model:
- WH1000XM4/S
- SKU:
- 12339486
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the phenomenal sound quality, comfort, and impressive battery life. They also appreciate the solid bass, lightweight design, and good fit, along with reliable connectivity. However, some customers find the touch controls annoying, believe the product is overpriced, and desire more volume.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
great quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great headphones and does a good job noise cancelling i use for school and it blocks out the environment noise in the library pretty well!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Camie,
We are thrilled to hear that your WH-1000XM4 headphones are helping you stay focused in the library! We take great pride in our noise-cancelling technology, and we are glad it is providing the quiet environment you need for your studies.
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Comfort, Sound quality
Quality sound
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as a gift to my dad. He really liked it. The sound is amazing and very comfortable to wear.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Maureen, we're glad you like the sound quality and comfort of our product. Thanks for choosing Sony. ~Earl
- Pros mentioned:Comfort, Sound quality
Early Christmas gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These work great. They don’t squeeze on to my head but still stay put. The block out a majority of noise and are comfortable, especially since I don’t like ear pods because you have stick something in your ear.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RakB,
What a nice Christmas gift you got there! We're glad that you like your new Sony WH1000XM4 for having such a comfortable design and awesome noise canceling capability. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
- Pros mentioned:Sound quality
Good headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got these for my son for xmas. So far he likes them. He had the over the ear beats and he said these are better especially the noise canceling.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Cnote,
Thank you for choosing Sony!
It brings us great joy to hear that your son is enjoying the WH-1000XM4 headphones and appreciates the enhanced noise canceling compared to his previous headphones. We're proud to offer products that provide a superior listening experience and bring happiness to our customers.
Best regards,
-Fred
- Pros mentioned:Sound quality
So worth it!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I will use these headphones until the end of time wow they're expensive (definitely wait until a sale or black friday) because if you take good care of them, they will last you an eternity! Super good quality, super good sound quality + noise cancelling, and super portable if you're out and about a lot. I use these for music, gaming, calls, and basically everything.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, Puffyfish,
Thanks for the review and the 5-star rating! We’re happy that the product delivered as promised! We are sure their amazing Sound quality, Noise Cancelling Technology and their comfortable and lightweight design will make you love them even more! Do not forget to download the Sony Sound Connect app to enhance the experience!
Thank you for for choosing Sony, have a fantastic day!
-DiegoV
- Pros mentioned:Sound quality
Really work for noisy neighbors
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was down to trying these noise canceling headphones (THE BEST) or possibly doing something that would end up in court. Upstairs noise was really getting impossible to live with. As soon as we begin to hear "Henrietta Hippo" begin her baby elephant walk we put on our WH-1000xm4's and cannot hear anything but what comes in from the T.V. or stereo. Peace at last. Use with MEE transmitter/receiver so both my wife and I can enjoy our lives again. Also good when one of us wants to sleep while other listens to or watches something else. WORTH EVERY PENNY and a lot cheaper than moving or hiring a lawyer to work out a plea bargain.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jake,
Awesome! We're glad that you found the perfect headphones for your needs. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.
~Ralph
- Pros mentioned:Comfort, Sound quality
Really Awesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wow, I can't believe how great these are. I've had a couple of sets of noise canceling headphones in the past, all were on ear and I never really cared for them, these are so comfortable I could wear them 24 hours a day. The noise canceling is fabulous and they look great. Going to Paris soon and can't wait to use them on that flight.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi barnesrph,
Thank you for the 5-star rating! We added more cushioning to the headband and ear padding. We also changed the outside dimensions of the headphones slightly so they sit more comfortably over your head. The WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony!
Regards,
David
- Pros mentioned:Comfort, Sound quality
Amazing sound quality. Very comfortable.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve been shopping around for a pair of ANC headphones for a while. I’ve used the Bose 700s, Bower and Wilkins PX7, and the WH-1000mx3s. I loved the mx3s but the fit was a bit uncomfortable for longer periods of time. That’s not the case with these new mx4s. The extra cushion feels great and they feel very light. Overall an excellent pair of headphones. Best in its segment!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Alex, Great! We're glad you found the perfect headphones for your needs. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location.
To get the most out of your WH-1000XM4, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thanks for choosing Sony.
~Ralph
- Pros mentioned:Sound quality, Weight
BEST HEADPHONES EVER
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones are amazing..The sound is great and the music stops playing when you take them off and replays where u left off. NOISE CANCELATION ABLe to be turned on or off ...Great features ...lightweigt!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LisaN, That's fantastic! We're thrilled to hear that you feel the WH-1000XM4 is the best headphones you've ever owned. Good to know you're enjoying the amazing features, especially when the headset will pause music playback automatically if the headset is removed, When the headset is worn again, the headset resumes music playback, excellent noise cancellation and incredible sound quality of these headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. The headphones blend sophisticated style with exceptional comfort. Super-soft, pressure-relieving earpads in foamed urethane evenly distribute pressure and increase ear/pad contact for a stable fit. And with a lighter-weight design, you'll barely notice you're wearing them. Thank you for your purchase and for the 5-star rating! -Jess
- Pros mentioned:Sound quality
My preferred headphones
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality of these headphones is fantastic. The sound canceling is also really great, it blocks out the vast majority of outside noise.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Aaron,
We are thrilled to hear that you are enjoying the fantastic sound quality and powerful noise cancellation of your WH-1000XM4 headphones! It is great to know that the Dual Noise Sensor technology and our HD Noise Cancelling Processor QN1 are effectively blocking out the world so you can focus on your music.
Thanks for choosing Sony.
Best regards, Eliab
- Pros mentioned:Comfort, Sound quality
Crisp Sound
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these. I compared them for a while to the Beats before purchasing. I got them for my daughter but loved them so much i just purchased some for myself. The sound quality is amazing. They are comfortable and easy to use. 10 out 10 I definitely recommemd these over the Beats.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PrettyUnicorn,
You made the right choice with the Sony WH1000XM4! We're glad that you like the sound quality, comfort, and user-friendly functions of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality, Weight
Perfect for every situation.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Spectacular headphones - would recommend every single time. Clear sound, works great when walking, running, laying down. I use mine a lot for travel and it’s great for phone conversations.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello JorgeA,
Thank youf for sharing your experience with our XM4 and we are delighted to hear that you are enjoying the clear sound quality. Thanks for your recommendation and for choosing Sony! - Marco
- Pros mentioned:Comfort, Sound quality
Own two pairs
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these headphones, waited years to buy a set of headphones because of cost and couldn’t find anything I liked. Bought these about a month ago and I have no regrets. Ended up buying my sister a pair as she loved them as much, if not more, than I do. Definitely worth the price you pay for what you get, quality is fantastic, very comfortable to wear, easy to use.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JackLentra,
We're glad that your investment is worth it. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Thanks for choosing Sony.
~Ralph
- Pros mentioned:Sound quality
Excellent live audio experience ever...
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony headphones has one of the best quality sound i hear. If you want live audio experience this is the bet product to go with..
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RakeshR,
We are thrilled that you’re enjoying the "live audio" quality of your WH-1000XM4 headphones! We designed them with our HD Noise Cancelling Processor QN1 to deliver the immersive sound and clarity you are experiencing.
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Comfort, Sound quality
Best Headphones I’ve ever owned
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones and the noise canceling works really well. I really like the app because it really lets you customize the sound and controls. Much more comfortable for long flights/trips than earbuds.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello BrandonM,
That's awesome! It's nice to know that you are pleased with the quality and noise canceling feature of our WH1000XM4. Good thing that you were able to utilized the Sony app to your preferred setting of the headphone. Thank you for choosing Sony! - Marco
- Pros mentioned:Bass, Sound quality
Headphones good
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are great noise canceling headphones. They have great bass and vocal clarity and are very loud. The case is built nicely and comes with all the accessories you would need. Definitely worth the money on sale or full price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jason, we're glad you like our industry-leading noise canceling headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! ~Earl
- Pros mentioned:Battery life, Sound quality
Good headphones
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality and battery life. Balanced sound, not too heavy with base, but enough to get a good punch. I listen to metal and jazz and way too many Teams meetings. These are great!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello MikeW,
That's nice! Thank you for your feedback and we are delighted to hear that you are appreciate the sound quality and battery life of our XM4. Whatever genre you are listening with, it will be awesome with the WH1000XM4. Thank you for choosing Sony! - Marco
- Pros mentioned:Sound quality
Premium experience for budget ballers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.absolutely the best pair of headphones I've ever owned... bought them on sale they were so cheap i almost didn't believe it. Probably not worth full price though.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, Zephyr!
We are absolutely delighted to hear that the WH-1000XM4 is absolutely the best pair of headphones you've ever owned! That is high praise for their industry-leading sound and noise cancellation.
We are glad you were able to purchase them on sale and get such a great deal.
Thank you again for choosing Sony!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Battery life, Sound quality
Nice quality headphones to spoil yourself with
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted to spoil myself and get a better quality set of headphones for my new tablet and so far I'm pleasantly surprised. They set up very easily with the Sony headphones app and provide excellent surrounding noise cancellation. The battery life seems good as well. The case is nice and charging seems relatively quick.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi krain20, Glad to hear that you are happy with your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tine your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Comfort, Sound quality
Sublime audio quality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones have the comfort and the audio quality to justify the price tag on them. The case that it comes with too is very well made and convenient. Would recommend these to anyone that is looking to treat themselves.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SleepyFelipy, Awesome! We are so glad to hear that you are enjoying your new headphones! The WH-1000XM4 is designed with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl