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  • Angle. Sony - WH1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver.
  • Alt View 11. Sony - WH1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver.
  • Alt View 12. Sony - WH1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver.
  • Alt View 14. Sony - WH1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver.
  • Alt View 15. Sony - WH1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver.
  • Alt View 16. Sony - WH1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver.
  • Alt View 17. Sony - WH1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver.
  • Alt View 18. Sony - WH1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver.
  • Sony NFL Official Headphones of the NFL.
  • Speak-to-chat technology is a simple way to automatically stop the music, let sound in, and hold a conversation.
  • Seamless Multiple-Device Pairing: Quick and Smooth Device Switching at the Touch of a Button.
  • SONY BATTERY LIFE: Up to 30 hours of battery life (10-minute charge for 5 hours of playback). Quick charging (10-minute charge for 5 hours of playback). *Actual performance varies based on settings, environmental conditions, and usage.
  • In the box, you will find a USB Type-C cable, a headphone cable, a carry case, and an adaptor plug.
  • CLEAR HANDS-FREE CALLING: SUPERIOR CALL QUALITY WITH 5 BUILT-IN MICROPHONES AND ADVANCED AUDIO SIGNAL PROCESSING
  • Premium Noise Cancelling: Hear every word, note, and tune with incredible clarity.
  • TOUCH CONTROL SONY Touch Sensor controls to pause/play/skip tracks, control volume, activate your voice assistant, and answer phone calls.
  • Sony WH1000XM4 Noise Cnaceling Headphones video 0 minutes 21 seconds

Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver

Model:
WH1000XM4/S
SKU:
12339486
Highly rated by customers for:
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Customer reviews

Rating 4.7 out of 5 stars with 12654 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are enthusiastic about the phenomenal sound quality and the exceptional comfort these headphones provide during extended use. Users also frequently praise the impressive battery life, lightweight design, and solid bass performance. While the overall experience is highly positive, some users have expressed minor frustrations regarding the sensitivity of the touch controls and the limited maximum volume. Additionally, a small segment of customers feels that the product is priced higher than they would prefer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 12,654 reviews
  • Pros mentioned:
    Sound quality, Weight

    Amazing

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones I’ve ever worn! Noice cancelling is amazing and they are much lighter than AirPods Max

    This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello TylerJ, Great! Thank you for sharing your feedback and we're glad that you like our Sony WH1000XM4 for having an amazing noise canceling capability and lightweight design. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! Enjoy! - Marco Sony_US

  • Pros mentioned:
    Sound quality

    Excellent sound! Convenient & portable!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These over-the-ear noise canceling headphones are fantastic… there is VERY minimal sound when NOT CONNECTED . When connected the sounds are EXCELLENT and provides the opportunity to be in a world of your own- regardless of the surroundings!! They come with a convenient case. All connectors are included. Bluetooth operated. Well worth the cost!

    This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kcheb4, Thank you for the positive review! We're very happy to hear you like the excellent sound quality, exceptional noise canceling, convenient case, and portability of your new Sony WH1000XM4. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Bass, Sound quality

    Sony WH-1000XM4 review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After using Beats Solo, SoloHD, PowerBeats, and Studio 2&3, I decided to try out the XM4. After reading tons of articles and watching YT videos, I wanted to see for myself what the hype was about. It also helped that the price was lower for the holiday season. Whoa! It's insane that me having a bit of hard of hearing to begin with can distinguish new instruments in a song that I've heard hundreds of times while working out! I love music, but because of the sound these cans project, love for music and sound is more pronounced and renewed! It's insane, almost like I'm a fanboy again for music. I am super impressed. I'm a bass guy, but the balance of mids and bass seems to be just right! It doesn't matter what genre if music, the brilliance and artistry is impeccable now. Wow! The airplane adapter is cool to have, and the USB-C is a nice touch to keep up with modern times. ANC is solid, like literally smart headphones! It held its own against its successor, the XM5, which is a story in its own right.

    This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LPHIE624, You've made an amazing choice! We're delighted to hear you like the excellent and balanced sound and bass, USB C charging feature, solid noise cancelling, and overall performance of your Sony WH-1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Battery life

    Comfortable fit, super sound.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful sound, easy bluetooth hookup, comfortable fit, long battery life, nifty carrying case.

    This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello MichaelW,
      Perfect! We're very happy that you are enjoying the wonderful sound quality, comfortability, long battery life and easy Bluetooth connectivity of our WH1000XM4 as well as the nice carrying case. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco Sony_US

  • Pros mentioned:
    Sound quality

    Great headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are great. The sound and noise canceling make for a great listening experience. I recommend this product to anyone who wants a great product.

    This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you so much for your positive feedback, RogerA! We're delighted to hear that you're enjoying the exceptional sound quality and industry-leading noise canceling of the WH-1000XM4. We've designed these headphones to deliver an immersive listening experience, whether you're at home, commuting, or traveling. Your recommendation means a lot to us, and we're glad to know the product is living up to your expectations.

      Thanks again for sharing your experience and for choosing Sony!

      Best regards,
      Gus
      Sony Social Media Team Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Great noise canceling headphones

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect pair of noise canceling headphones. Super comfortable and sound quality is excellent.

    This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello AidanD,
      Perfect! Thanks for sharing your review and for the 5 star rating! We're glad that you are pleased with the noise canceling capability, comfortability and sound quality of our WH1000XM4. Thank your for choosing Sony! - Marco Sony_US

  • Pros mentioned:
    Sound quality

    Great sound and noise cancelation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just to start off I had the Bose quiet comfort 2 they were very good honestly but this headphones are out this world great noise canceling sound is amazing and the color midnight blue is very nice and smooth touch pads work great if ur looking for great noise canceling and sound look no further this are it very good pair don’t just take my word for it and try them on great sound thanks Sony also not to mention the speak the chat mode and wear detection is incredible

    This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Really nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the touch controls, noice cancellation is great too

    This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JayW,

      We are delighted to hear you are enjoying the touch controls and great noise cancellation of your WH-1000XM4 headphones! Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Pros mentioned:
    Sound quality

    Great Headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones! The sound quality & volume are great. They’re also really comfortable on my head and don’t make my ears hurt. I use them everyday and they don’t have to be charged very often. I’m really glad that I bought these.

    This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's awesome, Xinyi! We're glad you like your new headphones. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Pros mentioned:
    Sound quality

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones, sound exactly like the apple headphones just for $200 cheaper, very worth it.

    This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JamesF,

      We couldn't be happier to hear that you love your Sony WH-1000XM4 headphones! It's fantastic to know that you are getting the premium sound quality you expect and find them to be such a worthwhile investment. Thank you for the 5-star review and for choosing Sony to be part of your listening experience!

      Best regards,
      Dominick Sony_US

  • Pros mentioned:
    Sound quality

    Love them!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing noise canceling and adjust well!! The app is also very easy to Navigate it.

    This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MilaC, Amazing! We're glad that you like the noise canceling and use of headphones connect app. With intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Bass, Sound quality

    Great headphones

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones! The bass and noise cancellation on these headphones are great in public areas.

    This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kinneh,

      Thank you for the 5-star rating and we're happy to hear that you like the bass sound quality and noise canceling of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!

      -David Sony_US

  • Best headphones ever

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing headphones. Best purchase for headphones I have ever made.

    This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable and good noise cancelling - very happy with this.

    This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello FawziaA,
      Thank you for your purchase! We're delighted to hear that you are happy and satisfied with your purchase. It's nice to know you are enjoying the superb noise canceling capability and comfortable design of our XM4 headphone. Thank you for choosing Sony! - Marco Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    XM4

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's actually great. Sound quality. Really comfortable when worn.

    This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Awesome! You've certainly made a great choice, Abel! We are truly happy to hear about your satisfaction with the amazing sound quality, very comfortable fit design, and superb performance of your WH-1000XM4. Thank you so much for the perfect star review and for choosing Sony! - Romeo Sony_US

  • Pros mentioned:
    Sound quality

    Best bang for your buck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve listened to Bose, beats and a lot of other headphones but the are clearly the best sound and sound canceling headphones I’ve ever owned or listen to.

    This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DrexelV,

      What incredible feedback! We're absolutely thrilled to hear that your WH-1000XM4 headphones stand out as the best in sound and noise cancellation compared to others you've experienced. Our team works hard to deliver industry-leading audio technology, and reviews like yours truly affirm our efforts. Thank you for choosing Sony.
      -Eliab Sony_US

  • Pros mentioned:
    Sound quality

    Great headphones

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    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing headphones at this price range. There a little warm around the ears. I think I would have preferred bigger and a different material padding around the ears. Sound is grate.

    This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your review, Kobe!

      We're so pleased to hear that you think the WH-1000XM4 headphones offer amazing sound quality, especially for their price range. That’s a wonderful validation of our audio engineering efforts!

      We also appreciate your honest feedback regarding the comfort, specifically noting the warmth and suggesting a preference for larger ear padding and different material. Comfort is key to long listening sessions, and we understand how important it is to find the perfect fit. We will certainly pass along your detailed comments about the earcup design and materials to our product development team for future consideration.

      Thank you again for choosing Sony!

      Best regards,
      Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Sound quality

    When in doubt, buy XM4’s!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones ever! Love these so much! They’re easy to use and the sound quality is fantastic. Thanks to GeekSquad protection I was able to get mine replaced in no time.

    This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello MiguelG,

      Thank you for choosing Sony!

      It makes us really happy to hear your wonderful feedback! We're pleased to learn that you love the WH-1000XM4 headphones. Their user-friendly design and exceptional sound quality are definitely some of their standout features. We're also happy that the Geek Squad Protection plan worked smoothly for you, ensuring a quick replacement. Enjoy your music!

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Amazing Headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so soft and comfortable wear, perfect to hear the music, amazing noise cancelling, recommend highly

    This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CollegeStudent, Thanks for the 5-star rating! We're glad that you are enjoying your new Sony headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Thank you for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Battery life

    Best headphones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones I’ve ever used. Easy to connect. Long battery life

    This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SionZ,

      Perfect! We're glad that you are enjoying the connectivity and battery life of the headphones. Thank you for choosing Sony!

      -Ralph Sony_US

Page 14, Showing 261-280 of 12,654 reviews
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