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$348.00

Customer reviews

Rating 4.7 out of 5 stars with 12576 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 141 Showing 2,801-2,820 of 12,576 reviews
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    great sound / noise cancellation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best noise canceling headphones i’ve purchased. great for flights. sound canceling works instantly. long battery life although i’ve had it for only two months.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Aly3, great! We're glad you like our product! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. ~Earl Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Fantastic sound and comfort!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are fantastic, great sound and comfort. The noise canceling is awesome as well. Really keeps the distraction away and get you in the zone

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Huey,

      Thanks for commenting! We are truly delighted to hear your satisfaction with the amazing sound quality, very comfortable fit design, exceptional noise canceling, and superb performance of your WH-1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the equalizer lets you customize sound levels to suit your music.

      Thank you so much for purchasing our WH-1000XM4 and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Effective Noise Cancellation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome noise canceling headphones. Great features that speak to you to let you know if it’s on or off and how much battery is left. I use this to drown out my riding lawn mower noise as I mow. With the Bluetooth function I listen to my favorite tunes the whole time.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NewbeStreamer, Great! We're glad that you like the noise canceling function, battery life, and features. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Incredibe sound!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried a lot of headphones qnd nothing compares to this one. I highly recommend it not only for the sound but how it looks on your head as well,

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ROSET828, thank you so much for the amazing 5-star review! We're thrilled to hear that the Sony - WH1000XM4 stood out from the reset and delivered on both sound quality and style. It's great to know you're enjoying not just the industry-leading noise cancellation and immersive audio, but also the sleek, comfortable design. We truly appreciate your recommendation, and thank you for choosing Sony! Best regards, -Dominick Sony_US

  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Best headphones ever

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I struggle finding headphones that don’t weigh my head down or make my ears ache especially when I wear hats. I HAVE NEVER felt uncomfortable wearing these I could wear these all day and not get tired.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Diego,

      Thank you for the fantastic review! It brings us great joy to hear that you have finally found a pair of headphones that provides the comfort you've been looking for. It's great to know that you can wear the WH-1000XM4 all day without any discomfort, even with a hat. We put a lot of effort into designing them to be lightweight with soft, pressure-relieving earpads, and it's truly rewarding to hear that it has made such a positive difference for you.

      Thanks for choosing Sony!

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using ear buds for quite awhile but thought I’d try a good set of headphones and so far have been extremely satisfied. They’re not so heavy to cause discomfort and they are very good at isolating other sounds in the room. Being cordless really makes being mobile extra good!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Binky,

      You made the right choice with these Sony headphones! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Sony WF-1000XMF4

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the sound and quality of the headphones, super nice and comfy! Would recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Liliana, That's great! We're very happy to hear you love the sound quality and excellent fit of your Sony WH1000XM4. Your recommendation means a lot to us! Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    best headphones

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so comfy i honestly like it more than the xm5 bc it folds nicely

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KevinL,

      That's great to hear! We are thrilled you're finding the WH-1000XM4 so comfortable and appreciate you highlighting the convenient folding design. We know that feature is a favorite for many users!

      Thanks for choosing Sony.

      Best regards, Eliab sony-global

  • Rated 5 out of 5 stars

    Best headphones! No joke

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best budget headphones very sturdy and reliable don’t need nothing else!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and long battery life! I would greatly recommend these headphones to anyone who has the money for them.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi yt1106,

      Perfect! We're thrilled that you are enjoying the sound quality and battery life of the headphones. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound on those. Super comfortable and great quality. Truly lives up to the Sony name.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JasonT, Awesome! We are glad to hear that you are enjoying the sound quality and comfort of your new WH-1000XM4 headphones! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use them all the time. Great sound. Noise cancelling is great. First used them on a red eye flight and didn't hear a thing.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello JulianM,

      Thank you for choosing Sony!

      We're beyond pleased to hear you're using your WH-1000XM4s all the time! It's fantastic that you're experiencing their great sound and great noise cancellation, especially when they kept your red-eye flight perfectly quiet. We trust that you will enjoy your new headphones for many years to come!

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the headphones their my first pair of noise cancelling and they work well theyre perfect for my daily use

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Zeto,

      Thanks for this fantastic review! We're so glad to hear you're loving your first pair of noise-cancelling headphones and that the WH-1000XM4 are perfect for your daily use.

      Thanks for sharing your positive feedback and for choosing Sony!

      Sincerely,
      Jenn | Sony North America. Sony_US

  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    I Love It

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's comfy and doesn't hurt my ears after wearing it for a while. The battery life is really good. Easy to connect to any device

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MarM,

      Great! We're glad that you are enjoying the comfort, battery life, and connectivity of the headphones. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saved our marriage. I can sleep and my husband can watch TV and hear it without waking the dead! He says they are comfortable and great quality. I tried them to watch TV while he was in meeting Worked fine

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Grandma, thank you for the 5-star rating! We're very happy to hear you're enjoying the industry-leading noise cancelation feature of your new Sony headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really enjoying the noise cancelling of these headphones. I would recommend these for anyone wanting higher quality headphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GBurns!
      We are immensely pleased to know you're happy with the WH-1000XM4 headphones.

      The noise-cancelling technology is designed to let you truly immerse yourself in your audio, whether you're listening to music or an audiobook. We truly appreciate you recommending them!

      Thank you for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great head phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has great clear voice. When you turn off noise it doesn't disturb and good to read or work peacefully.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello fmamo,

      Thank you for choosing Sony!

      It brings us great joy to hear that you are enjoying the WH1000XM4 headphones. We're glad to know you find the voice quality to be clear and that they provide a peaceful, undisturbed environment for you to read or work.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    Amazing investment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best investments I've made. My apartment is next to a busy road, when I'm doing hw, the noise cancellation is amazing. Sometimes I don't even use it for music, but just pure Bliss and silence. It's lightweight and comfortable, and I love the dark blue color. 10/10

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Fenrir,

      Awesome! We are glad you like the noise canceling function of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony and enjoy your headphones!

      Regards,
      David Sony_US

  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    Top of the line noise cancelling headphones.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent noice cancelling. These headphones are lighter than the WH-1000XM2 that are being replaced. Build quality is not as robust as the older pair, but sound is better. Great deal when on sale. Best Buy is the only store that offers the Midnight Blue color which I like the best.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Excellent Product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent headphones, noise cancelation is amazing. Doesn't even feel like you're wearing headphones. Definitely worth the price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello AVS1219,
      Nice! Thank you for your awesome feedback and we are truly happy that you are pleased with the amazing noise canceling capability and quality of our WH1000XM4. Enjoy and thank you for choosing Sony! - Marco Sony_US