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  • Angle. Sony - WH1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver.
  • Alt View 11. Sony - WH1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver.
  • Alt View 12. Sony - WH1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver.
  • Alt View 14. Sony - WH1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver.
  • Alt View 15. Sony - WH1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver.
  • Alt View 16. Sony - WH1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver.
  • Alt View 17. Sony - WH1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver.
  • Alt View 18. Sony - WH1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver.
  • Sony NFL Official Headphones of the NFL.
  • Speak-to-chat technology is a simple way to automatically stop the music, let sound in, and hold a conversation.
  • Seamless Multiple-Device Pairing: Quick and Smooth Device Switching at the Touch of a Button.
  • SONY BATTERY LIFE: Up to 30 hours of battery life (10-minute charge for 5 hours of playback). Quick charging (10-minute charge for 5 hours of playback). *Actual performance varies based on settings, environmental conditions, and usage.
  • In the box, you will find a USB Type-C cable, a headphone cable, a carry case, and an adaptor plug.
  • CLEAR HANDS-FREE CALLING: SUPERIOR CALL QUALITY WITH 5 BUILT-IN MICROPHONES AND ADVANCED AUDIO SIGNAL PROCESSING
  • Premium Noise Cancelling: Hear every word, note, and tune with incredible clarity.
  • TOUCH CONTROL SONY Touch Sensor controls to pause/play/skip tracks, control volume, activate your voice assistant, and answer phone calls.
  • Sony WH1000XM4 Noise Cnaceling Headphones video 0 minutes 21 seconds

Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver

Model:
WH1000XM4/S
SKU:
12339486
Highly rated by customers for:
$348.00
Save $50
The comparable value is $398.00

Customer reviews

Rating 4.7 out of 5 stars with 12649 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers enjoy the phenomenal sound quality, comfort, and impressive battery life. They also appreciate the solid bass, lightweight design, and good fit, along with reliable connectivity. However, some customers find the touch controls annoying, believe the product is overpriced, and desire more volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 152 Showing 3,021-3,040 of 12,649 reviews
  • Pros mentioned:
    Battery life, Comfort

    Sony XM4

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for the gym and they have not disappointed. Super comfy and they battery feels like it lasts forever.

    This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HectorH, we're glad you are enjoying our product! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    True noise canceling

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After trying on all the noise canceling wireless headphones Best Buy had on display, I have bought my 4th pair of these Sony headphones. They are just a higher quality than others, including some of their own products.

    This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Brad,

      Thanks for the review and the 5-stars rating! It is amazing to hear how loyal you are to Sony products. We greatly appreciate it! With the amazing sound quality and the modern and comfortable design, this Headphones really are a game changer!

      Thanks for choosing Sony, have a nice day!
      -DiegoV Sony_US

  • Pros mentioned:
    Sound quality

    Headphones review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Headphones with awesome sound quality with noise cancellation feature.

    This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SinghalT,
      Thank you for your review of the WH-1000XM4 headphones! It is great to hear that you are enjoying the awesome sound quality and the noise cancellation feature.

      Thanks for choosing Sony!
      Warm regards,
      Estefany Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Buy these now.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones I have ever used ! The sound quality is incredible and I wear them for 8-12 hours a day for work. Do yourself a favor and buy these. I have tried bose, and many different types and these hands down are the best.

    This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ashes, We are glad that you are enjoying your newest noise canceling headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Excellent purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good buy at Thanksgiving, worth every penny. Sound quality is outstanding

    This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Vignesh,

      It is fantastic to know that your WH-1000XM4 was such a great Thanksgiving find! We are thrilled that you find them worth every penny and that the outstanding sound quality is making your purchase feel like a success.

      We appreciate you choosing Sony.

      Best regards,
      Dominick Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Great sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the Bose Quiet Comfort 35 and they were great. But if you are interested in sound details and audio fidelity these are the headphones for you. Comfortable and easy to use. I definitely recommend them.

    This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Luck,

      You made the right choice in upgrading to the Sony WH1000XM4! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect, I loved it, it met my expectations, great sound, I would recommend it

    This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DelizlS!
      Thanks so much for sharing your feedback with us. We are thrilled to hear that you’re loving your new headphones and that you'd recommend them to others. It’s awesome to know they are a great fit for you!

      We appreciate you choosing Sony!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Sound quality

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great, and the noise cancelling is even better! I bought a second pair for my son :)

    This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MamaBear,

      We are absolutely delighted to hear that you love the sound quality and find the noise cancelling to be even better on the WH-1000XM4 headphones, so much so that you bought a second pair for your son! We appreciate your loyalty and hope you both enjoy the superior listening experience.

      Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Pros mentioned:
    Sound quality

    SONY Is The Best

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SONY Headphone’s are Amazing, Best Sound Quality and Best Noise Cancellation

    This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Better sound than Bose!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are so good. I bought them for my daughter and tbh am a little jealous. I have a pair of Bose QC headphones but the sound quality on these are definitely better than the Bose headphones. The case is so sturdy too which makes them great to travel or just bringing around in a backpack. Got a great deal on them and am really happy with them.

    This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi A2KHawaii, Awesome! We are so glad to hear that you are happy with your purchase! Thank you so much for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Sound quality

    Holiday

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it as christmas gift for my daughter and she loves the sound quality

    This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Allana,
      Thank you for letting us know about your experience with the WH-1000XM4 headphones! We are delighted to hear that they made a great Christmas gift and that your daughter loves the sound quality.

      Thanks for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    really good performance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    noise cancellation is impressive. sound playback quality is also very good. And pretty comfortable to boot.

    This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello corker,
      Wow! Thanks for sharing your review and for giving our WH1000XM4 a 5 star rating. We are delighted to hear that you are impressed with the noise canceling capability and sound quality of your new XM4 as well as the comfort of wearing it. Enjoy and thanks for choosing Sony! - Marco Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Very comfortable

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise cancellation feature is very cool. You can adjust how much noise canceling you want in the app. They are also very comfortable and don’t make my ears hurt.

    This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Fire,

      Amazing! We're glad that you like the noise canceling function, app controls, and comfort of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Sony headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and comfort! Definitely recommend you try these out.

    This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JaneS, Awesome! We are so glad to hear that you are happy with your new WH1000XM4 headphones! Thank you so much for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Great headphones

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Quality of the audio and the comfort of these headphones are amazing. However if you are going to use them regularly or for the gym i would recommend the warranty!

    This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JaimeR,

      Thanks for sharing your review and experience with the WH1000XM4. We're glad that you like the sound quality and comfort of the headphones. Your feedback about the design is greatly appreciated. While the WH1000XM4 headphones don’t have an IPX rating, simple workout routines like walking shouldn’t be of concern. If you sweat a lot or for more serious workouts, you may want to consider the WF-C500, WF-1000XM4, or WF-1000XM5.

      Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Sony Headphones review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Excellent noise cancellation and sound quality.

    This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LarryR,

      It is great to hear that you are enjoying the easy-to-use features of your WH-1000XM4. We are delighted that the excellent noise cancellation and sound quality have made such a positive impact on your listening experience.

      Thank you for trusting Sony.

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Comfort

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are my favorite headphones. They are the most comfortable, even better than the more expensive ones.

    This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Adc123,

      We're honored the WH-1000XM4 headphones have earned the title of your favorite pair. We put extensive effort into the design, so hearing that the comfort stands out—even compared to more expensive models—is fantastic feedback. We hope you continue to enjoy the listening experience!

      Thanks for trusting Sony.

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Sound quality

    XM-4 Sony headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphone for the price. Very good noise cancellation.

    This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ChandikaW,

      We are happy to hear that you are enjoying the industry-leading noise cancellation and the overall value of your WH-1000XM4 headphones. It is great to know they are meeting your expectations!

      Thanks for choosing Sony.

      Best regards,

      Eliab sony-global

  • Pros mentioned:
    Comfort, Sound quality

    Worth The Purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The finest noise cancelling headphones money can buy! Comfortable, full of great features, and now with multiple bluetooth connections, this is an easy buy for anyone needing a pair of robust wireless headphones.

    This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SirReginaldSpud,

      You made the right choice! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Great product

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome, my kid love it, good battery life and sound!!!

    This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ErickC,

      Great! We're glad that your kid is enjoying the sound quality and battery life of the headphones. Thank you for choosing Sony!

      -Ralph Sony_US

Page 152, Showing 3,021-3,040 of 12,649 reviews
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