Customer Ratings & Reviews
- Model:
- WH1000XM4/S
- SKU:
- 12339486
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers often highlight the phenomenal Sound Quality, exceptional Comfort, and impressive Battery Life as major strengths. Many also appreciate the solid Bass, lightweight feel, and great Fit of the product. However, some users find the Touch Controls annoying, believe the product is overpriced, and desire more volume.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Comfort, Sound quality
Recommended
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They have a Comfortable feel and they great sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi alwy67, we're glad you like the comfort and sound quality of our product. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing SONY! ~Earl
- Pros mentioned:Battery life
Great headphone with just one flaw
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you are planning to use this headphone mostly on a Windows machine please take a note that you cant use LDAC on Windows and iOS devices. While on iOS devices AAC format creates good sound, they have omitted the aptX so the sound code is limited to a very old SBC format on Windows. I am not an audiophile myself but can hear some sound differences between my Windows machine (SBC) and iPhone (AAC). I didn't know this when bought the item, and if I knew probably look somewhere else. But, I can't say I am 'that' disappointed, the product is great and the battery life is really good.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Alen, we're glad that you like the battery life of the headphones. Your feedback about the audio codes is greatly appreciated. This will certainly help us improve our products. Thanks for your review and for choosing Sony. ~Ralph
- Pros mentioned:Comfort, Sound quality
Great headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect sound super loud and comfortable all you could ever need
I would recommend this to a friendBrand response from SonyListens
Posted .Hi S3lfinjury,
Amazing! We're glad that you like the sound quality and comfort of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Comfort, Sound quality
Nice headphone
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The noise cancellation performance is excellent. And, it is comfortable to wear.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi tyhuang, Thank you for the 5-star rating! Good to know you're enjoying the industry-leading noise canceling feature and comfortable fit of your new Sony WH-1000XM4 headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
- Pros mentioned:Battery life, Sound quality
A Definite Buy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Highly recommended! Battery life and sound quality is awesome!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Izzo, Great! We're very pleased to hear you like the excellent battery life and sound quality of your Sony WH-1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony! -Sam
- Pros mentioned:Bass, Sound quality
Technician
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding sound. The balance between Bass Tremble is top notched. The best headphones for your dollars. 4 stars.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Apolloman, we're glad you like our newest industry-leading noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. For total convenience, WH-1000XM4 headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connect to the right one automatically. You'll also be able to quickly, smoothly switch your headphones to either of the two devices at the touch of a button. Thanks for choosing Sony. ~Earl
- Pros mentioned:Battery life, Sound quality
Sony headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound. Blocks out all unwanted noise., Batteries stay charged a long time. Great Headphones. But pricey.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rfsmitty, We're glad that you like the sound, and battery life of your new headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
- Pros mentioned:Sound quality
Sony Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect noise cancellation. I purchased these as a birthday gift for my girlfriend and she absolutely loves them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hey BrendanC, thank you for sharing your positive experience with the WH-1000XM4 headphones!
We're thrilled to hear that your girlfriend loves her new gift and that the noise cancellation feature is satisfying your expectations. The WH-1000XM4 headphones are known for their industry-leading noise cancellation technology, which allows for an immersive and uninterrupted listening experience. We're grateful to have you as a satisfied customer, and we hope you both continue to enjoy the exceptional sound quality and comfort of the WH-1000XM4. If you have any further questions or need assistance, feel free to reach out.
Thanks for choosing Sony!
Gus
- Pros mentioned:Comfort, Sound quality
Amazing sound.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones have amazing sound, and they are far more comfortable than other headphones I have tried in the past.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Action,
Great! We're happy to hear that you like the sound quality and comfort of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.
~Ralph
Sony Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best and most comfortable headphones that I ever had!
I would recommend this to a friend- Pros mentioned:Comfort, Sound quality
Great headphones!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these headphones! So comfortable and the sound is excellent!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JayBee, We're glad you love our newest industry-leading noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. For total convenience, WH-1000XM4 headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connect to the right one automatically. You'll also be able to quickly, smoothly switch your headphones to either of the two devices at the touch of a button. Thanks for choosing Sony. ~Earl
- Pros mentioned:Sound quality
Excellent headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound quality and solid ANC, a good budget option
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your review, DavidO! We are so happy to hear that you are enjoying the excellent sound quality and solid ANC of your WH-1000XM4 headphones. We developed these headphones to provide a premium listening experience with industry-leading noise cancellation, all while being a great value for our customers. We're delighted to know you're happy with your purchase. Thank you for choosing Sony! Best regards, Gus, Sony Social Media Team.
- Pros mentioned:Comfort, Sound quality
Sony
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the best headphones are very comfortable and have good sound definition
I would recommend this to a friendBrand response from SonyListens
Posted .Fabulous! You've made a great choice, JassonM! We are truly happy to hear you like the comfort and the exceptional sound quality of our WH-1000XM4.
Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the equalizer lets you customize sound levels to suit your music.
Thank you so much for purchasing our WH-1000XM4 and for choosing Sony!
- Romeo
- Pros mentioned:Comfort, Sound quality
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this product it is amazing the noise cancellation is great comfortable and sinks up great
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Pwoods,
Great! We're glad that you like the noise canceling function, comfort, and connectivity of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Comfort, Sound quality
Very Nice Product to Relax with.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Peace and Quiet so I can listen to my music in comfort. Smooth sound, and very comfortable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi tullydog,
Awesome! We're glad that you are enjoying the noise canceling function, sound quality, and comfort of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Would recommend it to everybody
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are by far the best headphones ive even owned. Sound quality is unmatched and the noise canceling aspect is amazing. I dont even have to turn them on at times. Ive worn then on a plane a while back for noise cancelling and to habe a bit of pressure releif and it honestly helped alot.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ZainabR, we're glad your are enjoying our industry-leading noise canceling headphones! The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! ~Earl
- Pros mentioned:Comfort, Sound qualityCons mentioned:Price
Decent product
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony has always been a go to for me. Great product. The noise cancelling actually works. The comfort is key. But honestly not worth the price for the upgrade.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Alan,
Good to know that you like the comfort and noise canceling function of the headphones. It's unfortunate that it is not living up to your expectations. Make sure to update the software version of the headphones (via the Sony Headphones Connect app) for optimum performance. You can also take advantage of the additional features and functions of the headphones with the Sony app.
Sony takes all feedback seriously. Rest assured that this will help us improve the quality and performance of our products. Thanks for sharing your review and for choosing Sony.
~Ralph
- Pros mentioned:Comfort, Sound quality
Fantastic!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound which is customizable, very comfortable and super noise canceling!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Oldirish,
Great! We're glad that you like the sound quality, equalizer function, comfort, and noise canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Comfort, Sound quality
Great headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is amazing on this headphones, they are easy to set up and they feel good.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ADC64, Awesome! We are so glad to hear that you are happy with the sound quality of your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Comfort, Sound quality
Really good
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are really awesome. They are ultra comfortable and the audio quality and noise cancelation are so good.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jaklcrow,
Great! We're thrilled that you are enjoying the comfort, sound quality, and noise canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph