Customer Ratings & Reviews
- Model:
- WH1000XM4/S
- SKU:
- 12339486
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers often highlight the phenomenal Sound Quality, exceptional Comfort, and impressive Battery Life as major strengths. Many also appreciate the solid Bass, lightweight feel, and great Fit of the product. However, some users find the Touch Controls annoying, believe the product is overpriced, and desire more volume.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Battery life, Sound quality
Good headphone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The battery and the sound quality is better than Bose N700 imo, the only downside is the mic quality for phone call is lit as good as the Bose. Other than that, it is a really good headphone with ANC
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Derek, We're glad to hear you appreciate the long-lasting battery and sound quality of these headphones! For call quality concerns, please make sure that the firmware is up to date. Should you need further assistance with this issue, please contact our product support team through this link: https://us.esupport.sony.com/support/s/service?language=en_US.
Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
- Pros mentioned:Sound quality
Awesome heasphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones. Noise cancelling works perfect and the fact that I can connect it to a second device is great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MKBO,
You made the right choice! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.
~Ralph
- Pros mentioned:Battery life, Sound quality
Sony - WH-1000XM4
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome sound quality. Awesome noise canceling. Lengthy battery time.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Buyer,
Perfect! We're glad that you like the sound quality, noise canceling function, and battery life of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Definitely recommend!!!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Sound as well as excellent bass, an all rounder marvelous headphones. Bluetooth connection works really great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Lilmcdstars123, we are so happy to hear that you like our Industry-leading noise canceling WH-1000XM4 headphones. With Dual Noise Sensor technology, they deliver high-resolution audio with a balanced sound profile, making them suitable for a wide range of music genres!
Thanks for choosing Sony and enjoy the music!
Regards,
- Dominick
- Pros mentioned:Comfort, Sound quality
Awesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noise cancellation is so good!! Can’t hear a single word anyone says to me when it’s on. Pretty comfy too!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Carlos,
Thank you for such a great review! We're delighted to hear that you like the comfort and noise canceling features of the headphones. The WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony! - Kris
- Pros mentioned:Battery life, Sound quality
Awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these headphones!!! The battery life is amazing, the sound quality is awesome, and I love the features!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jenna,
Great! We're glad that you're enjoying the amazing features of the headphones like the battery life and sound quality. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony!
~Ralph
- Pros mentioned:Sound qualityCons mentioned:Touch controls
Awesome headphones.
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, works better than any other headphones I've used. Touch controls can take some getting used to. Wish it had buttons instead.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MrGadgetMan, Thank you for the feedback on your experience with your new Sony WH-1000XM4 headphones! We're glad you like the great sound quality and overall performance of these headphones. At Sony, we are always looking to improve our product quality and features. We have noted your input about the lack of buttons and will be sure to forward this feedback to the appropriate department.
Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Sam
- Pros mentioned:Comfort, Sound quality
Excellent quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound. Extremely quiet, noise cancelling works great. Very comfortable for long sessions.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PD18,
Awesome! We're glad that you like the sound quality, noise canceling function, and comfort of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Comfort, Sound quality
Love these headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable even with hearing aids. Great blocking background noise. Will buy again.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Enash,
Awesome! We're glad that you like the comfort and noise canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Comfort, Sound quality
Perfect Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.they are the best for two years running for a reason. Comfort, sound, durability, these have it all.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Shaun,
Awesome! We're glad that you like the comfort, sound quality, and durability of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony.
-Ralph
- Pros mentioned:Sound quality
Love them
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loveeee the quality so much. The music sounds so incredibly clear and I like that I’m able to custom the listen quality to my liking. My only issue with these is they take a while to connect to my phone but I believe that’ll stop over time since they’re still pretty new.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello MaloriM,
That's awesome! Thank you for sharing your feedback. We're glad that you like how incredibly clear the sound is and how you can customize the settings of your XM4 to your likings. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony and for the 5-star rating! - Marco
- Pros mentioned:Sound quality
Great Sound and Isolation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These have two great attributes. Great sound, and great no-sound. First the sound. I've been using wired headphones for years. Tied (by wire) to the computer, I have dutifully sat in my chair for hours, watching instructional videos, etc. Now, I get up and walk around, still hearing the audio, while stretching my legs, even walking around the house. The no-sound is just as enjoyable. I'm wearing them now, while my wife is watching tv. Very quiet.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Fred,
We're glad that these headphones are perfect for your lifestyle. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Bass, Sound quality
Good quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome upgrade! Clear and Nice sound, strong base and good sound blocking system.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello MaraG,
Good decision to upgrade your headphone! It's nice to know that you are satisfied with your new WH1000XM4 and you are pleased with the audio quality and performance of it. Thank you for choosing Sony! - Marco
Best headphones to grind
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect headphones for cancelling out your background. Favorite purchase. Battery life is amazing!
I would recommend this to a friend- Pros mentioned:Comfort, Sound quality
Nearly perfect
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality and noise cancelling are great. Headband could be softer (top of head gets tender after several hours of continuous use), but these are the most comfortable headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jasper,
We're glad that you like the comfort, sound quality, and noise canceling function of the headphones. Your feedback about the headband is greatly appreciated. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Comfort, Sound quality
Nice headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound great and very comfortable. Bought for a Christmas gift, and daughter likes them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Papashack,
Nice! We're excited to hear that your daughter likes her Christmas gift. We're glad that she appreciate the sound quality and comfortability of her WH1000XM4. Thank you for choosing Sony! - Marco
- Pros mentioned:Comfort, Sound quality
Head phones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality, quick charge, soft on ears, noise cancellation great, no problem connecting to blue tooth
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rick,
You made the right choice! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Great mid quality headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great light weight design. Audio quality is pretty good for the price, but not the best.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello ConnorR,
Thank you for your honest review and we are glad that you are satisfied with the auduio quality and design of our WH1000XM4. Thank you for choosing Sony! - Marco
- Pros mentioned:Sound quality
Cuts out all those kids while I work from home
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got these headphones to work in silence while my wife and kids work in the other room. My mom sleeps with the TV in the room. These headphones have saved me. I wish they came out in March like they said, so waiting until August was not cool. Only downside is how it handles calls/first device, by cutting off the second device. So if you are in a webinar and a spam call comes in, you are out of audio in your meeting. The noise canceling in great. Sound quality is great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DuderMcgee, we're glad that you found the perfect headphones for your lifestyle. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location.
You do have the option to turn off the multipoint function on the Sony Headphones Connect app when you want the headphones to focus on one device.
Thanks for your review and for choosing Sony.
~Ralph
- Pros mentioned:Sound quality
Amazing Product. Great Price.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Need to tune out the world? Look no further. In this deep shade of blue, these headphones do an awesome job with secluding yourself in a bustling world. I enjoy wearing these headphones while at home to unwind and relax. When paired to my phone, the audio is outstanding and when a call comes in, it's super easy to switch over. When family or friends are around, a quick gesture with my hand and I can hear them perfectly fine. I. Love. These. Headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MChan79, Thank you for this amazing review! We really appreciate you helping to share the word about our newest noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam