Customer Ratings & Reviews
- Model:
- WH1000XM4/S
- SKU:
- 12339486
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Sound quality
Amazing Product. Great Price.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Need to tune out the world? Look no further. In this deep shade of blue, these headphones do an awesome job with secluding yourself in a bustling world. I enjoy wearing these headphones while at home to unwind and relax. When paired to my phone, the audio is outstanding and when a call comes in, it's super easy to switch over. When family or friends are around, a quick gesture with my hand and I can hear them perfectly fine. I. Love. These. Headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MChan79, Thank you for this amazing review! We really appreciate you helping to share the word about our newest noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
- Pros mentioned:Comfort, Sound quality
Very good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound,very confortable excellent product great for travel and sports
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Julios79, we're glad you like the sound quality and comfort of our industry-leading noise canceling headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing SONY. ~Earl
- Pros mentioned:Sound quality
The best sound!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best sound quality headphones for me and based on CNET. It is the best, and loud and the hardware functionality to stop play when you speak to someone and take it off your head is amazingly smart. The sound and hardware. And definitely a need to be able to connect to two devices. The previous only connected to one, and that was an angering inconvenience. Definitely an additional fix worth the upgrade.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Marcy25,
You made the right choice in upgrading to the Sony WH1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Battery life, Sound quality
Nice noise cancellation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice noise cancellation, like the feature when you talk and pauses the audio, battery life is good
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MrAndhAwA, Great! We are so glad to hear that you are happy with the noise cancelling feature and battery life of your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for the 5-star rating! Regards, Carl
- Pros mentioned:Comfort, Sound quality
The best NC over head earphones period.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding sound and noise cancelation! Super comfortable. Expensive but worth the money!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Lr1517,
You made the right choice! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Cuts out all those kids while I work from home
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got these headphones to work in silence while my wife and kids work in the other room. My mom sleeps with the TV in the room. These headphones have saved me. I wish they came out in March like they said, so waiting until August was not cool. Only downside is how it handles calls/first device, by cutting off the second device. So if you are in a webinar and a spam call comes in, you are out of audio in your meeting. The noise canceling in great. Sound quality is great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DuderMcgee, we're glad that you found the perfect headphones for your lifestyle. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location.
You do have the option to turn off the multipoint function on the Sony Headphones Connect app when you want the headphones to focus on one device.
Thanks for your review and for choosing Sony.
~Ralph
- Pros mentioned:Comfort, Sound quality
Great long flight option
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic Sound and noise canceling headphones. Used on 10 hour flight and was very happy with comfort.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Aloha,
Great! We're thrilled that you are enjoying the comfort, sound quality, and noise canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Bass, Sound quality
Supervior sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sweet Jesus, incredibly clear. Glad that i ve picked these over the Bose! Loud and the bass is amazing
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PJEHOV, Glad to hear that you are happy with the sound quality of your new WH-1000XM4 headphones! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. -Carl
- Pros mentioned:Sound quality
College vibe
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchase these as a gift for my college daughter and she said it was the best gift ever. She’s able to use them outside on campus and they do keep the noise out.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NOTGOOD1, You've made an excellent choice! We're very happy to hear that your daughter loves her new Sony WH1000XM4 headphones. Thanks for choosing Sony! -Sam
- Pros mentioned:Sound quality
Its Sony... expect the best
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you can afford these, please go with them! Obviously, the sound is superb. The tap buttons on the side take some time to get used to but are convenient. The Headphones app provides great customizion. Lastly, the reason to go with this version rather than their latest ($399 headphones) is because these still fold and easily fit in your bag/backpack.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi vgndude, Awesome! We are glad to hear that you are enjoying your WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Even though they’re a little old Jen, they’re still amazing for the price and value
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bigtoad!
Thanks for the kind words. It is great to hear that you’re seeing the amazing value in the WH-1000XM4!
We appreciate you choosing Sony!
Best regards,
Estefany
- Pros mentioned:Sound quality
Great NC heaphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best headphones I have ever used. The noise canceling feature is great and the case and the way it it stored saves space compared to to same style headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Spideyspartan, Awesome! We are so glad to hear that you are happy with the noise canceling and overall performance of your WH-1000XM4! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Do not pass go
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really nice headphones. Well worth the money. Sound quality is great is great and the noise canceling makes it hard to hear what is around you. Love the you can touch the ear to be able to hear what is around you.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BEEHILL, we're glad you like the sound quality and noise canceling feature of our product! Thanks for choosing Sony. ~Earl
- Pros mentioned:Sound quality
Forget Bose
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've been looking for good noise cancelling headphones that also sound good. I found that the bose headphones did a good job in the noise cancel department but really did not impress when it came to music playback. These sony's have done it all and stand above all others in striking that balance point. Overall these headphones are fantastic and I would recommend them to anyone looking for bluetooth, wireless, noise cancel, headphones that don't sound like muddy bose's.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Zioina,
Great! We're glad that you found the perfect headphones. Sony’s industry-leading noise cancellation evolves to further immerse you in your music. The addition of Sony’s proprietary HD Noise Canceling Processor QN1 masterfully eliminates the noise around you. Listen all day with up to 30 hours of battery life. Quick charging gives five hours of playback with just a 10-minute charge.
To get the most out of your WH-1000XM4, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thanks for choosing Sony.
~Ralph
- Pros mentioned:Sound quality
Sony - WH1000XM4 Wireless Noise-Cancelling Over-th
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a Christmas present for my teen. I read reviews on all noise canceling headphones and this had great reviews. Bestbuy had the cheapest price and in blue. She loves it and I tried it out too. It definitely does work at canceling out noise.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello MGCT,
Wow! What a nice Christmas present! Thank you for choosing WH1000XM4 and we're glad that you like the color, quality and noise canceling capability of our XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
- Pros mentioned:Comfort, Sound quality
Great headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones! Comfortable, great sound, overall high quality! Very happy!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KLOCK, Thank you for the amazing review! Wer'e very pleased to hear you like the comfortable fit, great sound, and overall quality of your Sony WH-1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Sam
- Pros mentioned:Sound quality
These Are God Tier 100%
|Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If You Are Looking For Great Sound Quality Plus The Fact That You Can Drown Out All Other Noises In Standard Of Public Areas The Noise Cancellation On These Headphones Are Fantastic For That 10/10 I Would Most Definitely Buy These Again Or As Christmas, Birthday, Or Back To School Gifts
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DarrellC, We are glad that you are enjoying your newest noise canceling headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
- Pros mentioned:Sound quality
Nice sound. Avg noise cancellation.
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pros - Good sound quality - Awesome noise cancellation (for the user). Meaning, I don’t hear surrounding noises when listening with this headphone Cons - Bad mic noise cancellation. Meaning, although the noise cancellation for me is good, the noise cancellation for outgoing signals from mic is bad. If I am in a noisy envt, I will not be disturbed by a single background noise. But the person I am talking to will hear all the background noise. I’d expect such costly headphones to cancel the noise from mic in such a way that the person on the other side will hear only my voice and not the noise in my side of the background.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Akash, thank you for your feedback. While we are glad that you like the sound quality and noise canceling function, we regret that the person on the other line can hear background noises when using the headphones for calls.
Make sure to install the latest software version of the headphones (via the Sony Headphones Connect app) for optimum performance.
Depending on the surrounding environment, wind noise may increase when the Ambient Sound Mode is turned on. In that case, cancel the voice focus with the “Sony | Headphones Connect” app. If the wind noise is still significant, turn off the Ambient Sound Mode.
For call quality, re-establish the connection between the headphones and your source device. Select HFP or HSP for the profile. You can also check the settings of the app that you are using for mic sensitivity if available.
The WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location.
Should you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
BBY Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Erin
- Pros mentioned:Battery life, Sound quality
Life Savior!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I flew 10 hours with these, the battery and sound were superior and no headache best of all!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SimplyAnjel, That's great! We're glad to hear that! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony! Jay
- Pros mentioned:Battery life, Sound quality
Sony Xm4 Review
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has great noise cancellation. Really really great battery life.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello HusseinA,
Thank you for the feedback and we're glad that you appreciate the awesome battery life and superb noise canceling capability of our XM4. Thank you for choosing Sony! - Marco