Customer Ratings & Reviews
- Model:
- WH1000XM4/S
- SKU:
- 12339486
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Comfort, Sound quality
Love it
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far it sounds great. Very nice headphones. Love the color.
I would recommend this to a friend - Pros mentioned:Sound quality
Gift
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got as a gift for my girlfriend, they work amazing you hear stuff you wouldn't hear through a regular speaker or headphones and the noise cancelling helps a lot to enjoy your music.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello AndyG,
Wow! What an awesome gift! You will definitely enjoy listening to your favorite music with our WH1000XM4 and with the help of the noise canceling capability of the headphone. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
Thing thing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s pretty good and durable too, I wish the charger was longer, but overall it was a good thing to grab first if you didn’t have a pair before
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Akash,
We’re glad the WH-1000XM4 is serving as a great first pair of premium headphones and that you're finding them durable for daily use! While the included 20 cm (approx. 8-inch) USB-C charging cable is designed for portability, you can safely use any longer, high-quality USB-C cable you have at home to make charging more convenient. We hope you continue to enjoy the industry-leading noise cancellation and long battery life. Thanks for choosing Sony.
Best regards, Eliab
- Pros mentioned:Sound quality
Excellent Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased as birthday gift for my son. I put them on at the store to try out the noise cancelling feature and was blown away with how incredibly quiet it was with them on! Especially compared to a busy loud store like Beat Buy. They are great quality craftsmanship and sound. Not one regret on this purchase!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LKB79, we're glad you like the noise canceling feature of our industry-leading noise canceling headphones. the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. For total convenience, WH-1000XM4 headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connect to the right one automatically. You'll also be able to quickly, smoothly switch your headphones to either of the two devices at the touch of a button. Thanks for choosing Sony. ~Earl
- Pros mentioned:Comfort, Sound quality
Sony Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are comfortable and sound quality is great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rom33,
We're thrilled that you like the comfort and sound quality of the headphones. Intelligent and intuitive, WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Comfort
Great way to focus on your work or yourself
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these for my daughter so she can work and/or relax while commuting to her classes on the university’s shuttle van. She says they work great and are very comfortable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Happymama, That's amazing! We're so happy to hear your daughter is enjoying the features of her new headphones whether traveling, commuting or just relaxing. Good to know your investment is worth it and she likes the exceptional comfort of these headphones. Thank you for your purchase and offering a fantastic rating on the product! -Jess
Sony headphones
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loudest pair of headphones ive ever bought! nice sleek black headphones that go with everything, 10/10 would recommend! they’re louder than my beats!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TaishaN,
You made the right choice! We're thrilled that you like the sound quality and design of the headphones. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Brought do my wife...
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic headset. Sadly they are discontinued. Pick them up for my wife's birthday and was surprised on how rich the sound field sounded at the price point.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Jamis,
Thank you for your feedback. We're happy to hear that you are pleased with the sound quality of our XM4 headphone. Your wife will surely love this one! Thank you for choosing Sony! - Marco
Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.10/10 I highly recommend this headset very good for pvp games
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the 10/10 review, AlexG!
We are thrilled to hear that the WH-1000XM4 is hitting the mark for your gaming sessions! It’s awesome to know they are giving you the edge you need in PVP games—having that immersive sound and industry-leading noise canceling really helps you lock in and hear every detail.
We're glad the headset is delivering the comfort and performance you need for those high-stakes matches. Thank you for the high recommendation and for being part of the Sony family!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Bass, Battery life
amazing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the best headphones i had. good bass battery life is awesome
I would recommend this to a friendBrand response from SonyListens
Posted .Hi bluearchangel,
You made the right choice! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony!
~Ralph
- Pros mentioned:Comfort, Sound quality
Great headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Soft and comfy, and Great noise canceling features
I would recommend this to a friend - Pros mentioned:Sound quality
Best headphones I ever had!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Glad I bought them, the sound quality is top notch and I’m never going back!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NA01, Awesome! We are glad to hear that you are happy with the sound quality of your new WH-1000XM4 headphones! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
The best headphones
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these headphones because they accommodate to everyone and their music tastes, they have different modes to listen to music in different ways and the noise cancellation is the best thing they offer
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Skye, wow! We're glad you love your new headphones! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! ~Earl
- Pros mentioned:Sound quality
Old Sonys were better
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony is great. This model is not. Controls (sliding buttons) are hard to find while wearing. You have to remove from ears to hear someone talking because you cannot locate a pause or mute button. The noise cancelling is good, the sound if just OK. My old Sony earphones were better, but age took over quality. Next time, l will use immediately after purchase & return if like these.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi ROCKAFELLA, Thank you for the feedback on your experience with your WH-1000XM4. While we're glad you like the great sound quality and noise cancelling feature of these headphones, we regret to hear you're having some minor difficulties with the touch control sensor panel. At Sony, we are always looking to improve our product quality and features. We have noted your input about the touch controls and will be sure to forward this feedback to the appropriate department.
Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Sam
- Pros mentioned:Comfort, Sound quality
Sony
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones! Excellent sound quality! Very Comfortable
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Adanio1980, Thank you for the 5-star rating! Glad to hear that you are happy with the sound quality and comfort of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. -Carl
- Pros mentioned:Comfort, Sound quality
Great sound quality
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has amazing touch and good sound quality.It feels comfortable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Samtiw, Great! We're glad that you're enjoying the comfortability, sound quality, touch sensor and of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location.
To get the most out of your WH-1000XM4, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thanks for choosing Sony.
~Ralph
- Pros mentioned:Sound quality
Best noise canceling on the market
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Previously owned the M3 version but my girlfriend started using them and didn’t want to give them back. Met her half way on the price and picked up the newer version M4 in blue for myself. Loved my M3’s and love my M4’s just as much. Highly recommended if you want some of the best sound and noise canceling available. You won’t be disappointed!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ponto, We are really pleased to hear you are happy with your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the equalizer lets you customize sound levels to suit your music. Thank you so much for choosing Sony! ~Earl
- Pros mentioned:Sound quality
EXTREME SILENCE
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I work from home and my roommate is constantly cleaning. You know, dishes by hand, vacuuming and doing laundry...ugh These are perfect! I HEAR NONE OF IT and I get a clean house while I'm working at home. Love these!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Patrick,
That's fabulous! We are extremely pleased to know that you love your new WH-1000XM4 and that you are very satisfied with its amazing noise canceling feature. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the equalizer lets you customize sound levels to suit your music.
Thank you so much for purchasing our WH-1000XM4 and for choosing Sony!
- Romeo
- Pros mentioned:Comfort, Sound quality
Sony Wh-1000 xm4
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and very comfortable. Anc is one of the best
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HT614,
We're glad that you are enjoying the comfort, sound quality, and noise canceling function of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Bass, Sound quality
Great Headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome headphones. Super clear and the bass is decent.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NoLimit, We're very grateful for this positive feedback! Good to know you're enjoying the clear bass that these headphones deliver. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Sam