Customer Ratings & Reviews

I've been using these for over 2 months now. I really can't find anything that I could report as an issue that can't be fixed by changing a setting. I do notice the headband does adjust a bit too easy and sometimes doesn't hold in the fully closed position. Not a big deal since I've got such a big head, I pull them out all the way. These have performed flawlessly from day one. The sound is crisp and clear. Bass is there and my favorite bass song can be played and hear them low lows. The ANC is perfect. I work as a programmer on a noisy production floor so the noise cancel is needed! I can also continue to talk to others while wearing them. Just pause my music and can carry on a conversation with no issues. I can hear better if I remove them, but most of the time I don't need to. I love how I can connect them to both my phone and laptop at the same time. If I get a call, the music or video (playing on the laptop) pauses so I can answer then restarts when then call is done. I haven't really pushed the battery time. I'll use them for 9+ hours (with ANC on all day) then plug them in overnight at my desk. I usually have about 70% battery left at this point. I would highly recommend these if you are looking for some very nice wireless headphones.

Great battery life. Sound is crisp and perfect ANC. Comfortable to wear for prolonged hours.

WOW! I still can't believe these beauties were available at this price. Amazing sound. I wasn't a person that needed noise-cancelling but after using these for awhile... I'm sold. I did disable the touch controls on the ear cup and use controls through my mobile devices - I just kept bumping the ear cups and all sorts of things would happen that I didn't like. It's easy to shut off so no biggie. Great price. High quality. Superior sound. Top notch retailer (Best Buy)! Thank you. I highly recommend.

I have tried many over the ear headphones throughout my life especially to use when I am at the gym. These headphones are incredibly comfortable and light weight. I love the functions where I could just swipe on the right side of the ear when I need to instead of looking for buttons with my fingers to use the functions I need. The sound quality is outstanding especially the noise cancellation and if you download the app you can also customize the sounds and when you want the noise cancellation/transparency on and off which I thought was pretty neat. All the other headphones I have used always got uncomfortable to wear throughout my lifting session but these are very comfortable that I highly recommend!

These Noise cancelling headphones are the best. They had been comfortable, the sound is clear, noise cancelling function works excellent and the battery last a long time. All you can expect from a Noise Cancelling wireless headphones.

Funny story about how good these headphones are…and what an idiot I am. First, the sound is incredible. Connectivity is great with about 50-60 ft range. Connecting to two devices simultaneously switches flawlessly and intuitively(pauses sound from one device for incoming call on other device). Battery life is endless. Sound cancelling on and volume at 70-80% volume for 7-8 hours and only battery only dropped 20%. Ok, to tell on myself…I’ve been sitting at the correct gate (Phoenix airport) this evening for over 2 hours watching the boarding time every 15 minutes. The second hour I am literally sitting in front of the ticketing booth with these headphones on and I missed the call to board the plane because I never heard the announcement(and no I couldn’t see the boarding area from where I was sitting). All I’m saying is that I’m an idiot but the sound cancelling is amazing and has to be pretty close to what I would imagine being in a deprivation tank would sound like. Without a doubt the best headphone purchase I’ve ever made.

I’ve been using the Sony WH1000XM4 Wireless Noise-Cancelling Headphones (Midnight Blue) for about two years now, and they’re still one of the best purchases I’ve ever made. The sound quality is excellent—clear, balanced, and immersive, whether I’m listening to music or taking calls. The noise cancellation is top-notch and makes it so easy to focus, even in noisy environments like coffee shops or shared workspaces. For productivity, these headphones are perfect. I can stay locked in for hours without distractions. The comfort is also impressive—I can wear them for long sessions without any issues. After two years, the performance is still consistent, and the build quality has held up really well. If you’re looking for a headset that delivers focus, productivity, and amazing sound with world-class noise cancellation, this is it.

This model feels more comfortable than the New Model. They are also more comfortable than the Bose Quiet Comfort Ultras or the Q45’s in my opinion. The Sound is Solid “ compared “ to the aforementioned Headphones especially for the price of $225.00 I paid. Honestly I would not recommend paying $350 for these headphones or any of the other contenders. The sound does not blow me away for Sony or Bose . I will say that the Bose headphones are Overrated which is typical for Bose products in my opinion. In conclusion, most Electronics are overpriced and overrated, However if you can find the Wx004’s on sale for $225 or less, I think you should be satisfied.

Probably my first head of headphones since I was young and they are great! Fits comfortably on my head, sound quality is great, and the battery life is totally worth it. I think the noise suppression could be better but it definitely gets the job done.

Its definitely worth buy, i already have Bose 700 , and it does pretty good job on NC but music signature is pretty normal and lacking Bass. Pros of Sony - Excellent NC - Switching Ambient Control based on Status - 360 Reality Audio is excellent. - Music is really balanced. - Has EQ to adjust music based on signature - Very good battery life compared to Bose - Cushion Ear cup are pretty comfortable and soft - Bluetooth connection seamless between iphone or Sony Music Connect App - Also it comes with stat where you can see your headphone usage - Touch sensor are good but could be better - You can adjust ambient noise just covering Right Ear cup while speaking, it will then allow noises in , reduces music sound Cons - Noise Cancelations is pretty Good but Outside I think Bose is better with little more points. But I would say 100 NC is not also advisable during transit. - Touch sensor is responsive but could be more efficient Overall I would give 8.5/10 based on Build , Music Quality features, NC Bose 700 - 7/10

These headphones are truly magnificent. If you’re on the fence about these or another pair, I’d recommend you go for these. The only issue I’ve had with them is that a plastic piece came off which caused my right speaker unit to spin freely and eventually come off and hang. Because I bought them from BestBuy, I’m assuming they can fix them. So I highly recommend getting them from BestBuy AND having an account so the purchase is saved under that. Quality of sound is magnificent. Clear and crisp. If you want more bass, you can easily make that happen or search the internet for an EQ setup that does exactly what you want. On the flip side, the treble and voices never lose out. The battery can last 2 whole days without a recharge. I’m talking enough battery for a good workout and for time at work/school. Besides build quality, the biggest issues (which is still small) is its connectivity. I’d refrain from having the headphones connected to multiple devices because it easily gets confused.

Amazing set of headphones for the price. The sound quality is really good, and the noice cancelling is second to none. It's very comfortable to wear especially for long hours, and does not hurt your ears like other headphones after a while. The Sony app is also pretty good with plenty of features that you can adjust on your headset. Battery lasts a very long time and getting close to 28-35 hours of battery life and it charges fairly fast too. Also the headset connects really easy to your device unlike other headsets which can get finicky trying to connect to it via bluetooth. The case that it comes with is very nice, sleek, and minimalistic.

Hands down best wireless ANC around IMO. Lots of great features, sound & noice cancelling. Compares favorably, IMO to Airpods Max even if evenly priced, which of course they’re not (these are 50% less). These are very comfortable, much lighter on your head than Airpods Max which gave me a headache. Sound quality very similar. Noise cancelling very similar. Not as good ambient sound. Can connect to two devices simultaneously (i.e. TV & iPhone at same time) 30+ hours listening time vs 20 from Airpods Max. Includes aux cable & hard travel case. Airpods Max do not include aux cable & it’s case is flimsy & annoyingly required to keep headphones at low power state. Sony’s charge via USB C. Airpods Max do not, insisting on Lightning cable. I prefer Sony’s over Airpods Max & think they’re the best bluetooth noise cancelling headphones on the market today.

I have tried out Apples Maxs and even though i am an Apple user through and through, these headphones are much lighter and the sound quality is more crisp and clearer! The Airpod Maxs though are better when it comes to noise cancellation. Just by a little. I don’t mind though since the Sonys makes up for that in every other way possible. I have worn these headphones over 6 hours straight for work and it did not once give me a headache or feel one bit uncomfortable. The best part about these is the amazing battery life. I have yet to charge them again since after the first charge. Its been like 2 weeks of daily usage and im at 40%! Thats wild!

The headphones are very comfortable and they feel like good quality. The case is very practical and Stylish. The only issue I have wit the fact that the battery was extremely low, which is not healthy for the overall battery life.

They're okay... Battery life is great, I charge them maybe once a week. Sound quality is good -deep clear bass, with clear highs and lows BUT not as loud as I would like. Connection to my mac and phone is not good - every couple minutes the headphones will break up for a couple seconds. This got very annoying. The app is pretty clunky and the the touch controls on the headphones are subpar. Overall I can't say I recommend these headphones if you are an Apple person.

These were a gift from my spouse, and they are amazing. They cancel out any noise. When I am busy cleaning, I play music and when I speak the music automatically stops and the noise cancelling changes. I just need to tap on the right side of the headphones for the music to start again or wait until the outside noise stops and it will start again on its own. This is a great feature because my hands may be covered in cleaning materials, and I do not wish to touch my headphones but want my music to continue playing when I am done talking. The battery seems like it last forever and the headphones are very comfortable.

I have been using these nearly everyday since i purchased them about a year ago. I tell everyone how great they are. Super comfortable, easy to use and connect to multiple devices, pretty good battery life, good noise cancelling and they look great. I use them for work, at the gym, mowing the lawn, and traveling, etc. I bought another pair for my mom too. I can't recommend these enough

Build Quality Great, Sound and Noise Cancellation! Amazing! Not heavy at all, and comfy on the ears! Color is a wet cement matte color. Not really silver which I love.

These are comfortable, the sound quality is great and the battery lasts a long time, certainly enough for a full day of travel. I'm not sure stepping up to the next model is worth the extra money.