Customer Ratings & Reviews

Great sounding headphones with long battery life! Very comfortable.

I’ve been using the Sony WH-1000XM4 headphones for a while now, and honestly, they’ve completely changed how I listen to music. The noise cancellation is so good it feels like I’m in my own little world, and the sound quality is rich and detailed, everything just sounds better. I love how comfortable they are, even during long work sessions, and the smart features like auto-pause when I take them off make them feel almost futuristic. They’ve become one of my favorite everyday gadgets.

I read a lot about the various wireless headphone options and decided these would work well for me. I have not been disappointed. The case is nice. Has a quality look and provides a good level of protection. The headphones look and feel high quality. Not at all blingy, more understated. The headband and ear pads are well padded and comfortable for extended listening sessions. Pairing is extremely easy. The phone app is well integrated and easy to use. The included quick start information is probably enough for most folks, but Sony has some great video's and more detailed instructions available online. There are only two physical buttons, and they feel positive and work well. The touch control using the right earpad is simple, and works well. The proximity sensor in the left ear cup pauses what you are listening to if you lift the left ear cup or take off the headphones. Holding your hand over the right ear cup mutes the level down so you can hear ambient sounds better, or have a conversation. The chat to pause feature works well, and can be turned off. If you start talking it pauses what you are listening to. The adjustment level for ambient noise works well and provides some graphic's that provide some guidance for various environments. A quick press of the power button brings a voice that tells you the battery charge status. The sound is impressive. Very impressive. I listen to a lot of high res music, I primarily use the LDAC codec and have been extremely impressed by the audio quality. Listening to high quality FLAC files you will hear nuances of the music you probably haven't heard before. LDAC really blurs the line between wired and wireless. I would recommend these to anyone that values quality audio and effective noise cancelling. Even without the superb noise cancelling these would be worthwhile for the audio performance alone. Sony got everything about these right, including the app.

Let me start by saying, this is my first pair of OTE headphones, and I can now say I have zero reasons to go back to earbuds ever again. ANC is superb, they hold a charge for days. Calls are clear, interactions with digital assistant features are near flawless. At the discounted price point, these are amongst the best value upper - middle tier options one could hope for

I've been a hardcore Sony MDR fan for years (many studio models over the past decade and a half or two), and found myself on an emergency run to Best Buy after a new kitten in my house decided to gnaw through my line. I got the BB, and they had some of these on display... I'd never used noice cancelling before, so I put 'em on my head and turned them on. Whoa. I almost felt like they were sucking onto my head (they weren't, but noise cancelling isn't the same as noise reduction... it's a head trip). They sound as good as any MDRs I've owned, if not better. No lag when dealing with audio/video production or meetings, they last all day and night, and they charge super quickly. There are two types of interface on the phones themselves... two physical buttons as well as a touch-enabled area. I can see the value of the features of the touch sensitive tools, but if you're an old studio bay head like me, you'll appreciate that there's a free Sony app that you can use to turn off all that stuff. One thing to keep in mind... if you wear phones every day for hours a day, you might want to consider getting a darker color. The elements of time tend to show up with a bit of unwanted contrast on these lighter colored phones. Lastly, these things do come with a pretty long cable, so if you ever need to wire up you can do that. Via the app I mentioned, you can connect these to two different devices at once.

I switched to these from your standard none-noise cancelling headphones and I must say the jump has been otherworldly. Noise cancelling works just like the words imply. You can always calibrate it with a push of a button if you find it lacking noise cancellation. Comfort is perfect. I usually wear these when taking a 20 minute nap listening to white noise. I sleep like a baby. Battery life has been phenomenal. App works great. Touch sensors work great.

Not very loud even after messing with settings for days. Comfortable and good battery life.

These are not my daily headphones but they are indispensable when I really need quiet and relief from the chaos that can be present in public places like airports and airplanes. On any flight, I actually feel less stressed and less tired after wearing my XM4's. They drown out the noise so effectively that it's almost like stepping into an isolation booth. My daughter borrows them when preparing for competitions so I gave her mine and bought a second pair. I considered the newer versions but I've been so happy with these that I didn't want to change anything. Highly recommended! Places used: airports, airplanes, track meets, at home when vacuuming :) My favorite feature: touching the pad of the headphones to turn on ambient sound so I can hear and speak to someone. The other related feature is that it will pause music and turn on ambient sound when you start talking so you don't have to manually pause and remove your headphones to do so. Audio automatically pauses when you remove the headphones as well. Other cool features: swipe up and down on the headphone surface to change the volume; swipe forward and back to skip tracks. None of the above would be worth mentioning if the sound quality was not as good as it is. It's not too boomy - the sound is crisp without being harsh. I grew up listening to high end audio and these headphones deliver.

Great fit, very comfortable. Lightweight and very well made. Sound quality is excellent. Bass is well balanced.

Very easy to connect. Battery life lasts a few days. Excellent at blocking outside noise. Lightweight - feels like I don't even have them on. Ordering and shipping was a breeze. They were actually delivered 2 days early!!

Love these so much! > $250 or less is PERFECT deal. I like these more than the XH-1000XM5 because these for easier storage in backpacks. Let me say 2 things, these are NOT GYM FRIENDLY. I do see people wearing these at the gym but the leather does not feel like it is meant for sweat or being wet for extended periods of time. I am biased because personally I prefer how wireless earbuds feel but defintely feel more like the type of headphones you would wear at an office, library, bus, or even home if you have loud roommates/neighbors. noise canceling is phenomenal! I love wearing these when I vacuum because if i turn the music loud enough, i can barely hear the vacuum! Touch controls: I gotta say that I am not a fan of touch controls, i would prefer physical buttons like the Bose QC45 Why i prefer these over the Bose QC45: Placing your hands over the right ear-cup temporarily activates and boosts the microphones and lowers your music/audio that allows you to hear your outside environment. Theoretically you can just jam out to music but if someone starts talking to you, this feature is the best! My only pain with these headphones is that they are heavy and get SUPER HOT after an hour or two. I find that after extended periods of time with the noise canceling mode on, my ears start to turn red and sweat. I hate this alot but it seems to be my personal experience with ALL noise cancelling headphones i have tried. The QC 45s are easier to wear for extended periods of time if that is more important to you but there is always going to be something that can be improved upon in every product so pick your poison QC45: Extended comfort + Physical buttons vs XM4s: Ambient Sound pass through + superior features

These headphones are comfortable enough to wear nearly all day long, which I sometimes do. The sound quality is superb. But perhaps most amazing is the sound-canceling feture. With the headset on, I hear very little other than the music playing. I would buy this item again.

So far the sound quality and battery life have been great. The headset is comfortable enough to wear all day and the microphone has been working great for all my meetings as well as phone calls. I haven't had them that long so I'm still figuring things out, but being able to connect to two devices and have it pause music on my laptop to answer a phone call has been a huge help while working from home. These are an expensive pair of headphones, but you definitely get what you pay for.

Best headphones you will ever buy, top of the line audio, build quality is good but I would still handle with care considering they are mostly plastic. Charges fast and definitely last 30 hours without extreme mode and equalizer turned up. The pairing and the app are very simple and straight forward. Not bulky at all, on the slim side actually. Super comfortable, easy to wear for hours with little to no ear stress.

I cannot rave about these enough. As someone with sensory sensitivities, these have been an absolute lifesaver. They are incredibly comfortable and block out an amazing amount of irritating noises and sounds. The sound quality through them is crystal clear and pristine. I wish they offered more color options! These are WORTH EVERY PENNY. Battery life is incredible on them too!

These headphones are absolutely incredible. The sound quality is top-notch, and the noise-cancelling feature is a game-changer. It blocks out almost all ambient noise, making them perfect for travel or just focusing on work. They are also extremely comfortable to wear for long periods. I highly recommend them to anyone in the market for a premium audio experience.

The official price is very expensive but with the Black Friday price of $278, the value proposition is much improved. Having M2 and M3 myself, 1000XM4 is a much better version to previous models with improved noise-cancellation and more comfy to ears. Most importantly it can now simultaneously connected to two devices at once without the need to manually disconnect one to the another. Very satisfy with its performance, the touching mechanism is still annoying though.

The Sony WH-1000XM4 headphones are excellent if you want strong noise cancelling, great sound, and something comfortable enough to wear for hours. The noise cancellation is the standout feature — it makes a big difference on calls, travel, work, or just blocking out background noise. Sound quality is clear and full, with strong bass but not so much that it overwhelms everything else. Battery life is also very solid, and the headphones charge quickly when needed. The silver color looks clean and premium without being too flashy. They are not the newest Sony model anymore, but honestly, they still hold up extremely well and feel like one of the best values in premium wireless headphones. Pros: great noise cancelling, comfortable, strong battery life, clean sound, premium feel. Cons: not the newest model, and the touch controls can take a little getting used to.

The sound quality is excellent. It is quite comfortable to wear for extended periods of time. The battery life is also quite decent. I had no issues with it. I prefer these headphones to others I've owned, and the noise cancellation is fantastic! It muffles the noise everywhere you go. I wholeheartedly endorse this!

Got some lower quality noise cancelling headphones for Christmas (anker) but as more and more people came in the office the noise cancelling just couldn’t deal. So I did some research and after listening to co workers bose and Sonys (previous gen). I decided on the Sonys and waited for a deal to come along. Sound quality is excellent, and they are comfortable to wear. Sound reproduction is great and they are a lot more comfortable than my previous models. Features that I thought were gimmicky during initial research are actually quite nice. The music stopping when you remove the head phones or the gesture controls on the right ear, are actually super handy and make for a good experience. There is some stuff that might be useful to creatures of habit that i don’t use ie the location based settings in the Sony app. They are great headphones use the Sony app to customize to your taste and you will be happy. The case is super well built I don’t know if I will ever actually use the old two prong airline adapter but being able to use the headphones wired without a charge is a nice feature. Early in my career I worked a lot in live sound so wireless headphones were always kind of a convenient gimmick that sacrificed quality in the name of not being tied to something with a wire. These are excellent units that I use to block out the world at the office and join conference calls with excellent tool and appliance that I also enjoy.