Customer Ratings & Reviews

The Sony WH1000XM4 Wireless Noise-Cancelling Headphones offer an exceptional audio experience that is hard to beat. The sound quality is incredibly rich and clear, with balanced tones that work well across all genres. The noise cancellation is one of the standout features, blocking out almost all ambient noise, making them perfect for travel, work, or relaxation. The comfort is generally good, with soft ear pads and a lightweight design, although I did find them to feel slightly heavy after extended use. This was a minor issue, but it's worth noting for those who might prioritize long-wear comfort. Battery life is impressive, lasting all day with quick charging, which is perfect for busy schedules. The headphones are also packed with useful features like customizable sound modes, but I did find the app experience a bit lacking in terms of user interface and functionality. Overall, the Sony WH1000XM4 headphones are fantastic for anyone seeking top-tier noise cancellation, clear sound, and great comfort for most uses. While the app could be better and the fit might be slightly heavy for long periods, these headphones are still an outstanding option for those who value premium audio quality and effective noise isolation.

Great noise cancellation and very clear sound quality. I mainly use these for travel and work, and they do an excellent job blocking out background noise. They are comfortable to wear for long hours, the battery life is solid, and Bluetooth connection is stable. Overall, a very reliable and high-quality pair of headphones that’s worth the price.

I've tried Bose 700 a few months ago, but decided to return because of weird connectivity issues with all of my devices and difficult controls... These headphones are simply better in everything - comfortable, easy to use, easy to make adjustments through the app, easy to switch between multiple devices (2 at the same time, but easy to have more devices and switch in a few seconds if needed), sound quality is good, battery life is very long (using every day for multiple hours, but charging 1-2 times per week). Basically, not having any complaints after a month of usage I also tried these in close to 0 degrees temperature, and they worked fine (although some touch controls were slow to respond because it was raining) All in all, it was very much worth waiting for these ones instead of settling for slightly better looking, but much worse Bose option

I got this for 150 bucks during the black friday sale. Worth every penny, Great sound, excellent comfort, and a good noise cancellation with enough battery backup!!

These head phones sound good and look good. I also purchased the XM 5’s but like these better. I primarily use them for the gym. They fit better and fold unlike the XM 5’s. If you’re looking for headphones that you can wear for long periods of time. These are the ones!

The Sony WH-1000XM4 offer top-tier noise cancellation, great sound, and 30-hour battery life. They’re comfortable, support multi-device pairing, and have LDAC for high-quality audio. Downsides? No aptX and touch controls can be finicky. Still, they’re among the best ANC headphones out there.

Light weight, comfortable to wear for a long flight.Block the noise well, long lasting battery. Good sound quality. The only headphone I would wear. Excellent!

Great pair of headphones! Sound quality & noise canceling are amazing. The battery life is pretty good. They are comfortable and not too heavy. I would definitely recommend! I received this as a gift and have purchased these headphones for both my son and daughter.

Great value for the price. Even though its the oldest in the current xm line, it still holds up. The signature Sony sound is alive and well in the xm4. Where the xm5 and xm6 have a brighter neutral sound, the xm4 has that rich warmer more rounded bass thats easier on the ears, but if you want more seperation in the mids and treble, id look to the xm5 and 6. The ANC still holds up to everyday use but isnt as robust as the xm6. You can still hear muted higher pitched sounds and voices but once the start playing a song, it covers up those voices. Its also extemely comfortable as consumer cans with it being light weight and having the headband sit more comfortably on the top of your head with an nice even seal around your ears. The app is well made for it and i recomend getting it. It can have some connectivity issues since pushes sound quality aggresively (LDAC). You can set connecticity priority in the app over sound quality and itll fix the issue. On most phones, it shouldnt be too much of a problem.

Had to grab these after my Beats Studio 3s broke after falling from 2 feet. The sound quality in these is levels better and the sound connect app just makes the experience so much more personalized. Build quality is nice for the price point and isn’t a bunch of plastic everywhere. Great sized case and comes with 3.5mm jack, EU connector, and charging cable. Only thing is the charging cable is really short but you can just buy and aftermarket. Battery life is excellent and it connects to my iPhone, Mac, and TV seamlessly

These were an upgrade for me and the second pair of headphones (vs earbuds) I have owned. The battery life is amazing and the sound profile is good across a wide array of genres. They are comfortable for long time wear with glasses, though people with larger heads may find them tight. Unfortunately, the ANC is not fully up to par. I ride public transit and even with the sound over half up and ANC on, I can still hear the train announcements. It is also fickle and needs repeated recalibration. There's a bit of a rattle if you are on a bumpy ride that is only fixed by turning off ANC. So a bit disappointing for the price, but I am not sure how most headphones at this price point could offer full noise cancelation.

I love these headphones. They have all the features I was looking for and more I didnt consider. 1) great for work - you can be connected to your laptop and phone at the same time 2) the active noise cancellation doesnt give me a headache 3) the passive noise cancellation is great and the headphones are comfy for long periods 4) battery life is superior

I was so hesitant on splurging on a pair of headphones since the price of these are quite outrageous to say the least, but I finally hit the trigger when it was $121 off. I’ve had these headphones now for probably 2 weeks and I must say, it has become my whole personality for the rest of the year. I wear these headphones religiously, even when I’m just out doing errands or going out on my walks. I immediately put these on as well if I’m doing school work and when I do light work out at the gym. The moment I turn it on, the atmosphere around me just immediately goes quiet. The noise cancelling on them are excellent (I can not really compare them to other noise cancelling headphones as these are my first pair) along with the sound quality of these headphones. I can also say that even after hours of wear on these headphones, it has never given me a headache. I’ve had problems with headsets/headphones giving me a headache after a while of wear due to me wearing glasses since I am very much blind and these headphones are the first ones to never give me a headache, I can literally wear them the whole say and I would be fine. (I also have problems with earphones making my ears feel sore and itchy, which is why I’m looking into good quality and comfy headphones.) I also have a small head and they fit me just fine. (: Oh and I forgot to mention, but the battery life on these are crazy, I have not charged mine for probably 5-6 days now and they’re still up and going. Overall, I love them! I’m not some headphones connosseur or anything or a pro at reviewing them to their fullest extent, but they’re very nice! It’s very much worth the price (especially when you get them on sale *wink wink*) and I would definitely recommend it to people who are thinking of getting them!

I was weary of the price but for me, it was worth it. The battery life lasts me a week at least. The noise canceling is truly unbeatable. My family jokes that if there was a fire in the house I wouldn’t notice because of the noise canceling headphones. They’re also EXTREMELY comfortable. I’ve fallen asleep with them on several times. It fits perfects on my head and I have no complaints even after wearing it for multiple hours. I have sensory issues so just having the headphones covering my ears even if they aren’t turned on helps muffles the noise which prevents me from being overstimulated. 10/10

Nothing negative to say about the Sony headphones I purchased. The sound, noise cancelling, fit, comfort, color, case, and every little feature offered has been amazing and expectations far exceeded. I am extremely satisfied and will recommend to my family and friends.

The Sony WH-1000XM4 headphones have quickly become my go-to choice for both everyday use and travel. The sound quality is phenomenal, with rich, detailed audio and deep, punchy bass. The noise-canceling feature is top-notch, effectively blocking out ambient noise, whether I'm on a plane or in a busy café. The comfort of these headphones is another major plus. The ear cups are plush and fit snugly without causing discomfort, even during extended listening sessions. The lightweight design ensures that I can wear them for hours without feeling any strain. The battery life is impressive, easily lasting up to 30 hours on a single charge, and the quick charge feature is a lifesaver when I'm in a hurry. The touch controls on the ear cups are intuitive and responsive, allowing me to adjust volume, skip tracks, and take calls effortlessly. The WH-1000XM4's smart features, like adaptive sound control and speak-to-chat, enhance the user experience by automatically adjusting settings based on my activity and environment. The multi-device pairing is seamless, allowing me to switch between my phone and laptop without any hassle. Overall, the Sony WH-1000XM4 headphones deliver an outstanding audio experience with superior comfort and advanced features. They are well worth the investment for anyone seeking high-quality, noise-canceling headphones. Highly recommended!

Really light weight for the size. I can wear them for long periods quite comfortably. The batteries last a long time! The noise canceling is really good. I have not found any other product that can keep my office from driving me crazy quite like these. The sound quality is adequate, but I don't use them as an audiophile. Mainly it is to drown out surrounding distractions and participate in conference calls. Occasionally I will watch some movies on a tablet and it works quite well for this. If I had one complaint - these do not seamlessly transition between devices. It isn't a nightmare. But it is not nearly as easy as it ought to be to use them on multiple devices. Switching between a tablet and a phone might require the previous device bluetooth to be shut off before turning them on to connect to the new device.

These headphones are easy to recommend. While the nose cancelling is not the strongest I've ever used as it tends to block low noises better than high pitched frequencies, I'm nitpicking; these get the job done well. I am a big guy with a large head and big ears and these expand and fit over my ears just fine. The pad material is comfortable for a couple hours at a time like I use them; I don't know how they would feel for working out though. Probably wouldn't try it. The sound quality is terrific. I use them for video games and to watch shows more than music but they do well regardless of media. Battery life is solid. I charge them after a few days of use so I haven't really tested how long they last until they die, but I don't think they've ever dropped past 50% so I'm happy. The touch controls on the side are nice to have and simple enough to learn. Overall I recommend to anyone looking for a quality pair of headphones built to last.

Let me start by saying that the noise isolation on these is unbelievable. When you first put them on, they seem very quiet off the bat. Once noise cancellation turns on though, it’s literally like you’re in space. You here nothing. Then the sound quality. Most consumer grade headphones sound like muddy and bassy garbage. The fact that I use audiophile grade headphones almost everyday at home makes me extra sensitive to this. But these surprised me, I didn’t expect it to deliver such rich and clear bass. There is no drowning out of vocals or highs even on bass heavy tracks. Wireless battery life is great as well. The build quality is phenomenal. It is plastic, but very high quality. Overall: A must-buy wireless headphone for anyone who can afford the price tag. I’ve seen these go down to almost $220, which is just robbery.

Sony continues to give others a run for their money with the WH-1000XM series. These are the fourth generation and Sony has added some improvements while taking away other features. These are the best ANC headphones people can buy on the market even when compared to other luxury brands. The notable improvements Sony added to the XM4 are an increase in battery life and the design is more streamlined. You'll still be hard pressed to see a difference between these and the XM3, it's subtle. The added battery life puts these in another market altogether. The XM3 were advertised as having up to 30 hours of battery life and that was accurate, a little too generous. I've been continually getting 37-38 hours of battery life with the ANC turned to maximum and having an EQ enabled. Like before, you can customize the sound to what you want. There's a few presets and a visual EQ to make full adjustments. You can select what level of ANC you want or have the headphones automatically determine the level of ANC based on your environment. I turned this off and haven't really tried it. I initially set it up on the XM2s I had but I couldn't disable it without completely resetting the headphones losing my EQ settings. I haven't taken that chance with the XM4, but I mostly want these to have full ANC even if it is overkill. The ANC is top class, I don't think anyone does it better than Sony. Bose's ANC is good but still lets voices come through. The XM4 let voices come through but they are muffled and reduced to a point that they're easily drowned out my music or other audio. You can't go wrong with these if ANC is your main goal. Sound quality is great after some tuning. The default sound profile is fine, but it didn't wow me. I played around with the EQ and am at a point I'm good with. I don't think they're as detailed as the Beoplay HX, but I prefer them to the Bose NC700 and over the Beats Studio 3. The AirPods Max have excellent ANC as well, just as good as Sony and they have a better pass-through experience. However, even when those are on sale, they're at about $200 more than the XM4 and I don't think they're worth it given the compromises you'll have to make (Lightning for charging, can't change settings without an iPhone). The earcups are breathable though my ears still get warm. I'm still able to wear these hours on end without issues. They're light and made of plastic. That's my only big complaint. I can hear the plastic creaking when I move my head or jaw. It's not noticeable when listening to music but I can hear it while watching movies. I would have preferred if Sony went with a heavier aluminum construction or switched to carbon fiber if they wanted something light. I know the price would have increased a bit, but I'd be willing to pay $50-$75 more for something not entirely made of plastic (except for the adjustment arms). Sony's app is fine, it's still not the best but it gives you access to everything. I've had a couple of times where it won't find my headphones. Closing the app and opening it again does the trick. iPhone users will be good with these as they're compatible with the AAC codec. Android users will need to use SBC, AAC, or LDAC. Sony took away aptX with the XM4. These aren't the type of headphones for lossless listening and LDAC still has connectivity issues at 660kbps and above but it's going to be the best option (don't use 920kbps as you will experience random dropouts due to the higher bandwidth). AAC isn't the best on Android either as most manufacturers use a terrible encoder that introduces more latency. SBC is fine and the XM4 have DSEE to help fill in the gaps. It just would have been nice if these worked with aptX, due to the solid connectivity, sound quality, and lower latency. I think Sony is using a Qualcomm Bluetooth chip so I'm not sure why they didn't include aptX. Overall, these are top tier headphones with ANC that can't be beat, a pass-through mode that's perfectly serviceable, excellent sound quality, great battery life, and are comfortable enough to be worn all day. They come in a rigid case that's travel friendly with the cables you'll need to charge and use them (if you want to use them wired). They can connect to two devices at once and automatically switch between them based on what's playing content (you can't use LDAC if you do this). Get these if you primarily value ANC, sound quality, and comfort. They aren't as premium as headphones from B&O, B&W, M&D, or other luxury brands but they're still solid. I have a bad habit of returning headphones after a few days because they don't live up to my expectations but these do, I am keeping them for the long run.