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Customer reviews

Rating 4.7 out of 5 stars with 12588 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 12,588 reviews
  • Rated 5 out of 5 stars

    Great Quality Headphones!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are one of the— if not the most comfortable headphones i’ve ever worn. The cushion on the ears makes it feel as if you’re not even wearing them. The headphones do really well with noise cancellation, in fact, you can control its listening modes through the app that you download during set up. The battery life is amazing. I can go without charging these for multiple days sometimes, but it does depend on the listening mode and the length of use between usages. Using these headphones without break will get you about 7 hours of listening time WITH noise cancellation on. Overall, the purchase was highly worth it and I find myself using them quite often!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Giooo, Thanks for sharing your awesome experience. We are thrilled to hear that your new Sony WH1000XM4 wireless noise canceling headphones are the most comfortable headphones you have ever worn. Thank you for trusting Sony! Enjoy! Vincent Sony_US

  • Rated 5 out of 5 stars

    Marlon

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are definitely a fine set of headphones. Having previously owned a white pair that I literally ran into the ground I was looking for a replacement pair. Fortunately for me the came on sale with an additional $70 discount as a Best Buy Member coupled to an additional $10 reward to get a set of these for around $130 was a given for the quality of sound that you get on these cans. I did listen to the MX5 and 6 and cannot discern a significant increase in sound quality. I also own Sennheiser Momentum 3 and Momentum 4 which are great sounding but are substantially heavier than the Sony’s which is great when when I do my yard work. Hopefully I wont run these to the ground as well as they aren’t my exclusive use …… as an addendum they do have better noise cancellation that the Sennheisers should that be your deciding factor.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Headphonist,

      We're absolutely delighted to hear such a glowing review of your WH-1000XM4 headphones! It's fantastic to know that even after running your previous white pair "into the ground" (a testament to their constant use and your enjoyment!), you've found an equally impressive replacement.

      We're especially happy you were able to take advantage of a great deal to get these for an amazing value. Your feedback regarding the sound quality compared to the WH-1000XM5 and WH-1000XM6 is very insightful, and we're glad the XM4s continue to meet your high standards for audio fidelity.

      It's also great to hear that their lightweight design makes them your go-to for activities like yard work, and we truly appreciate you highlighting their superior noise cancellation even when compared to other premium brands. We strive to offer industry-leading noise cancellation, and your experience confirms that.

      Thanks for choosing Sony!

      Sincerely,
      Jenn | Sony Social Media Team. sony-global

  • Rated 5 out of 5 stars

    Love!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy how comfortable and amazing the quality is! I've had them for a few months now, and they are my go to headphones. The battery lasts so long, too!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Lina!
      We are immensely pleased to hear that the WH-1000XM4 headphones have become your go-to pair and that you're finding the quality and comfort so amazing. Knowing that the long-lasting battery is serving you well is also wonderful.

      Beyond the features you mentioned, the WH-1000XM4s are also packed with cool tech like Speak-to-Chat, which pauses your music and lets in ambient sound when you start talking.

      We really appreciate you choosing Sony!
      Best regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    A balance of sound quality and noise cancelation.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the past couple of years I have been researching noise canceling headphones. With the the Black Friday deals, I decided to go ahead and buy a pair. From my reasearch I found the Sony WH-1000MX4's would best fit my needs. After about a months worth of use, I can say these headphones did not dissapoint. These headphones have excellent sound quality and great bass. The Sony headphones app makes it easy to tune the sound the way you prefer, instead of being stuck with presets. The noise canceling is good, but not perfect. When working in the office you can still faintly hear voices in the background. The voices do seem to go away when music or audio audio books are played. It is also nice the app does allow you to tune the noise canceling to fit the environment. If you just want to tone down the outside noise, you can just move the ANC slider to a setting of your liking. Last, these headphones fit great. I have a larger head which can be problematic with some headphones. With the WH-1000MX4's adjustability, they fit comfortably on my head, without too much pressure. I would recommend the WH-1000MX4's to anyone looking for a Noise Canceling headphone with excellent sound quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nick,

      Thanks for sharing your 5-star review of these amazing headphones. Your feedback is also greatly appreciated. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Excellent quality and battery life

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable and affordable headphones. They’re definitely wireless headphones I’d recommend and even got a friend to buy them and he also loves them I love that you can make a custom setting and adjust the sound of the headphones with the app as well. Love that they also come with a carrying case and accessories and if they’re dead you can resort to using them wired with the adapter it comes with and they’ll work without having to charge them and I don’t really see a lot of wireless headphones with this feature. It’s perfect for travel and easy to use and to connect and the battery life, short charge time, and the sound quality make it worth the price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello ArturoR,
      Great! Thank you for your awesome feedback. We are happy that you are pleased with the audio quality, comfortable design and battery life of our XM4. It's nice to know that you were able to utilized the Sony app to adjust the settings of your XM4 to your liking. Thank you for choosing Sony! - Marco Sony_US

  • Rated 5 out of 5 stars

    Absolutely Incredible

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am by no means an audiophile, but I have tried a large variety of audio playing devices and these Sony headphones are absolutely mind-blowing. I feel like up until this point, I have not heard music before. The sound quality on these headphones are beyond anything I have come across that just leaves you speechless. Also, the noise cancelling far exceeds any of the noise cancelling headphones/earbuds on the market, including the Bose 700s. I can confidently say that these are the best noise cancelling headphones under that 500 dollar range. Battery life is superior and truly does last over 24 hours (30 as described is a bit of a stretch here if you are using noise cancelling), but if you just plug these in for 10 minutes you can get like 2 hours of additional battery life. It is crazy. Microphone quality is excellent. I have used these for video conferencing and have been complemented on how clear my voice is. Background noise does appear to be controlled to a certain extent as well so people can hear you and only you. These are very comfortable and secure on my head. Additional app features help foster a great listening environment. Overall, these definitely outclass any headphones/earphones I have ever come across. However, its only downfall is I do think if a drop of water gets in these, you can say goodbye to these headphones! But these headphones are definitely worth the buy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Paleocave,

      You definitely made the right choice with these headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music.

      We also appreciate your feedback about its lack of a water-resistant capability. Thanks for sharing your review and for choosing Sony.

      ~Ralph Sony_US

  • Rated 5 out of 5 stars

    Very nice!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super nice and comfortable headphones! Very soundproof and noise cancelling, they do not fall off like others and very convenient in the winter during the cold. Battery lasts very long after one full charge.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KashishK,

      Thanks a lot for the 5-star review! We're beyond pleased to hear you're enjoying the comfort and performance of your Sony WH-1000XM4 headphones. It's great that they're a perfect fit for you, and that the long-lasting battery is making your life easier, especially during the colder months.

      We appreciate you taking the time to share your feedback and for choosing Sony!

      Regards,
      Dominick Sony_US

  • Rated 4 out of 5 stars

    Best yet.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound Quality: Best Sound quality I've heard so far between Arctis Pro Wireless Gaming Headset, Playstation pulse 3D and Bose Noise canceling 700. However i did bump into some odd sound and connectivity issues between ps5 controller connected to the controller making the sound quality sound very muffled while pushing out 3D audio from the ps5 very odd yet im 90% sure that if you get a separate Bluetooth 5.0 Dangle to connect directly to the ps5 that would be eradicated, i hope ( i did not test that). Everything else sound quality is superb. Connectivity: This is where i had some issues, not with all devices but with the ps5 and a midrange Samsung Tv. With the ps5 there is no Bluetooth connectivity what so ever, the ps5 does not recognize the headset its unsupported completely but there is a way around it yet except a downgrade of sound quality oddly enough, by directly plugging in via headphone jack to the ps5 controller making the sound quality muffled very odd behavior, maybe caused by compatibility issues. Also bumped into connection issues via Bluetooth between a Samsung midrange TV from 2016 sound coming from ps5 directly to the tv via HDMI and then from the TV to the sony M4s earphones via Bluetooth yet i couldn't verify if it was earphones or to many sources involved yet thats what happened, but when the connection was stable enough it would deliver a better sound quality against plugging the headphones directly to the ps5 controller, it was all backwards, because i was expecting better results connecting to the ps5 for obvious reasons yet that was not the case unfortunately. Comfort: Comfortable enough up to 12hr of none stop playing video games, after that started to feel heavy on my ears causing some pain especially if you wear glasses. If you have some what warm place/apartment the do make you sweat, my place was a 75° f and i was sweating from where leather was touching my skin, something to keep in mind. Besides that very good Comfort. Battery life: Exeptional 30hrs of batterylife , 12hrs none stop video games while of line (no chat) and battery was at 45%, unlike the worst offender being the sony pulse 3D with 15hrs of battery life, from 100% to 50% after 3 hours.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Memphisreins, thank you for the detailed review of your new Sony WH1000XM4! Please make sure to use the supplied headphone cable with connecting to your PS5. For Bluetooth connectivity issues, Try to keep the headset away from a microwave oven, wireless LAN device, etc. Also, install the Sony headphones connect app and set the sound quality mode to "Priority on stable connection mode". For more details, please refer to this link: https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002752802.html

      And we're glad you like the comfortable fit and long-lasting battery life of the unit. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Sam Sony_US

  • Rated 4 out of 5 stars

    Good quality

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfort is okay, sound quality is amazing. A little pricey but there are constant sales on this unit. Decent battery life as well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello GavinL,

      Thank you for choosing Sony!

      We’re excited to hear that you appreciate the amazing sound quality and decent battery life of the WH1000XM4 headphones. It’s great to know that the value offered through ongoing sales helps enhance your experience. Your thoughtful feedback about comfort and pricing is important to us as we strive to deliver products that enrich your audio journey.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    BEST HEADPHONES I’VE EVER HAD

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headphone is so comfy & I actually like it better than the XM5. The sound levels are good doesn’t make you too deaf & I love how you can put your hands over one side to hear what others are saying. It charges fast and battery life lasts pretty long. Used mines for 2 weeks now from time to time and I haven’t even charged it yet.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JeddieC, Thank you so much for taking the time to leave us a review of your new Sony WH1000XM4! We're very pleased to hear you like the comfortable fit, sound level output, quick attention mode, quick charging, and excellent battery life of your Sony WH1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam Sony_US

  • Rated 5 out of 5 stars

    Comfortable, stylish and great quality!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones! The sound quality is really nice and the sound proofing option is really great. I love using the sound proofing when I am reading something in a busy area. The battery last a long time as well. Took a road trip that was about 8 hours. A majority of the time i used the sound proofing and then listened to music for a bit and my headphones had 90% battery.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Samantha!
      It brings us great satisfaction to hear how well the noise canceling worked for you during your reading time and that long road trip! We are so glad to know the battery life is keeping up with your travels so reliably.

      The WH-1000XM4 features our Adaptive Sound Control, which senses where you are and what you're doing to adjust ambient sound settings for the ideal listening experience. It also includes "Quick Attention" mode, which lets you instantly hear your surroundings by simply placing your hand over the right ear cup.

      We're genuinely thankful you decided on Sony!
      Warm regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    Great Gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are a great gift for someone who works out. My wife has worn them to run, to chill in the steam room, and in the rain. They come with a nice case, and they fold flat, which makes them easy to store. The battery life and noise cancellation are also great, and there’s hardly any noise coming out when you’re wearing them, even with the music at full blast.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, Michelle!

      We’re so glad to hear the WH-1000XM4 made such a great gift for your wife! It’s wonderful that she’s enjoying the battery life and noise cancellation, though we do want to mention that this specific model isn't rated for water or moisture resistance. To keep them performing their best for a long time, we'd recommend avoiding the steam room and heavy rain. We're thrilled she loves the fold-flat design and the quiet listening experience even at higher volumes. Thank you for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    Highly recommend!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using these nearly everyday since i purchased them about a year ago. I tell everyone how great they are. Super comfortable, easy to use and connect to multiple devices, pretty good battery life, good noise cancelling and they look great. I use them for work, at the gym, mowing the lawn, and traveling, etc. I bought another pair for my mom too. I can't recommend these enough

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jess, Thank you for your positive review of the WH-1000XM4! We're thrilled to hear that you've been enjoying them for nearly a year and that they have become an essential part of your daily routine. It's great to know that you find them super comfortable, easy to use, and appreciate their ability to connect to multiple devices. We're also glad that you are satisfied with the battery life, noise-cancelling capabilities, and design. Your recommendation and the fact that you bought another pair for your mom mean a lot to us. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Solid headphones. A definite buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are great! They have pretty solid connectivity and the sound is phenomenal. Coming from AirPod pros, I don’t think it was a huge jump but still nice. They are comfortable but I’ve found wearing them for more than a few hours can make my head hurt eventually. I loved these so much I bought a pair for my sister as well. Bonus that these go on sale pretty often and are totally worth the money

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SamB,

      We are elated to hear that you think the Sony WH-1000XM4 headphones are great and that you loved them so much you bought a pair for your sister!

      We are thrilled that you find the sound phenomenal and the connectivity pretty solid. We appreciate you mentioning the excellent value of the headphones. We constantly strive for optimal design balance between sound isolation and comfort, and we're glad they are comfortable for long listening sessions.

      Thank you for trusting Sony!

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Very confortable and good quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound great with a decent battery and comfortable enough for long wear times.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Child!
      Thanks so much for leaving a review.
      We are really happy to hear that your WH-1000XM4s are feeling comfortable even during those long listening sessions! It’s great to know that the sound quality and battery life are hitting the mark for you.

      We appreciate you choosing Sony!
      Best regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    Sony MX4 Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. As expected, the noise cancellation is top notch. I don't think I've ever used anything better in that area. Battery life is really good too. I don't think I can kill these in a day even at max volume with noise cancellation on. Even if I can, they charge from 20% to 80% fast enough that I don't worry about battery life. I wouldn't complain if there was a little more volume at maximum with less distortion, but admittedly, I'm a person who has been around loud music from my teenage years and my hearing isn't the best these days, and I really like to turn up the volume sometimes. These will probably be fine for most people in the volume department when used with noise cancellation. I just like my headphones to have slightly more volume than I need while staying distortion free. Otherwise, great headphones, especially if you get them on a good sale. I'm not someone who would usually pay $400+ for headphones, but I'll take them at half price on sale for sure.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Robb,

      Thanks for the review and the 5-stars rating! It is amazing to hear how much you are enjoying your Sony headphones and how great they are meeting your needs! With the amazing sound quality, durable battery life, and top technology Noise Cancelling feature, this Headphones really are a game changer!

      Thanks for choosing Sony, have a great day!
      -DiegoV Sony_US

  • Rated 5 out of 5 stars

    Sony WH-1000XM4 is a top choice!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Sony WH-1000XM4 Wireless Noise-Cancelling Headphones are phenomenal! They are every bit as good as headphones twice their price and more!! Pick them up at Best Buy on sale and you have a real sweet price on a great product. My last 4 Headphones has been Sony! Paired against "Beats" Headphones The Sony WH-1000M4 produce "True" sound! Outstanding battery life! I highly recommend them!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LarryL,

      We are thrilled that you’re enjoying the phenomenal sound and outstanding battery life of your fourth pair of Sony headphones! It’s great to hear that you found a "sweet deal" at Best Buy and that the WH-1000XM4 is delivering the "True" sound and top-tier noise cancellation you were looking for. With up to 30 hours of battery life and our DSEE Extreme technology upscaling your music in real-time, we're glad they are exceeding your expectations. Thanks for being a loyal Sony fan and for the high recommendation.

      Best regards, Eliab Sony_US

  • Rated 5 out of 5 stars

    Get lost in your own home!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a medical student who was studying for the most important board exams of my life, I had to move back to New York for my rotations. That meant noise from vehicles, and since I lived under a family, brothers sharing their love for each other with their fists - as all brothers do. Now, I did not want to be rude and constantly ask for them to keep their children quiet, so I tried these headphones out to block out the noise. The only thing that could annoy me was my own heartbeat now. These headphones: 1. Are comfortable so I can wear them forever. 2. Charge very quickly for 30 hours of uptime! Even a quick 10 min charge lasted me the night if I forgot to charge them in advance. 3. So versatile, since the Sony app allows you to keep the firmware up to date, and unlocks more features to customize gestures of your headphones, your equalizer, and how much noise cancelling you need. The con? Taking a call isn't so bad, but it's definitely NOT the best quality, which is fine because I played with both the Bose 700 and these headphones and let me tell you that the musician in me was so happy with the beautiful and crisp sounds of the mid-range frequencies that are often discarded for your hearing pleasure. These headphones are definitely worth the buy, you will NOT be disappointed.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jazz,

      We're glad that these headphones work great for your studies. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location.

      We appreciate your feedback about its call quality. Make sure to update the software (via the Sony Headphones Connect app) for optimum performance. Thanks for sharing your review and for choosing Sony.

      ~Ralph Sony_US

  • Rated 5 out of 5 stars

    Sometimes the Previous Model is Better

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This model feels more comfortable than the New Model. They are also more comfortable than the Bose Quiet Comfort Ultras or the Q45’s in my opinion. The Sound is Solid “ compared “ to the aforementioned Headphones especially for the price of $225.00 I paid. Honestly I would not recommend paying $350 for these headphones or any of the other contenders. The sound does not blow me away for Sony or Bose . I will say that the Bose headphones are Overrated which is typical for Bose products in my opinion. In conclusion, most Electronics are overpriced and overrated, However if you can find the Wx004’s on sale for $225 or less, I think you should be satisfied.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello KevinJ,
      Thank you for sharing your honest feedback on our WH1000XM4 and we are pleased to hear that you are satisfied with the sound quality and performance of our XM4. Thanks for choosing Sony! Enjoy! - Marco Sony_US

  • Rated 4 out of 5 stars

    I’ll buy another pair if need be

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are truly magnificent. If you’re on the fence about these or another pair, I’d recommend you go for these. The only issue I’ve had with them is that a plastic piece came off which caused my right speaker unit to spin freely and eventually come off and hang. Because I bought them from BestBuy, I’m assuming they can fix them. So I highly recommend getting them from BestBuy AND having an account so the purchase is saved under that. Quality of sound is magnificent. Clear and crisp. If you want more bass, you can easily make that happen or search the internet for an EQ setup that does exactly what you want. On the flip side, the treble and voices never lose out. The battery can last 2 whole days without a recharge. I’m talking enough battery for a good workout and for time at work/school. Besides build quality, the biggest issues (which is still small) is its connectivity. I’d refrain from having the headphones connected to multiple devices because it easily gets confused.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Dang,
      Great! Thank you for your honest review and we highly appreciate that. It's nice to hear that you are pleased with the sound quality and with the long battery life of your WH1000XM4. About the plastic piece that came off, we are taking note on that and will inform our team. This will help us improve our future products. Regarding connectivity issue, you may check this helpful link.

      Connecting the headset to 2 devices simultaneously (multipoint connection)
      https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002935899.html


      Thank you for choosing Sony and for your recommendation! - Marco Sony_US