Customer Ratings & Reviews
- Model:
- WH1000XM4/S
- |
- SKU:
- 12506045
Customer reviews
Rating 4.7 out of 5 stars with 12589 reviews
(12,589 customer reviews)Rating by feature
- Sound Quality4.9
Rating 4.9 out of 5 stars
- Battery Life4.8
Rating 4.8 out of 5 stars
- Connectivity4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
Great Headphones; great price
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and super noise cancelling feature; adjustable and easy on the ears. Quick recharge and voice indication of on and off. Highly recommend.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JamesT,
It is wonderful to hear that you are enjoying the industry-leading noise canceling and sound quality of your WH-1000XM4! We are glad the comfort, quick charging, and intuitive voice prompts are making your listening experience even better. Thanks for choosing Sony.
Best regards,
Eliab
Rated 5 out of 5 stars
Great for all day use!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love how much battery the headphones have as they have lasted a few days for me without ahh additional charges. It also only takes 10 minutes to charge and it is comfortable and the soun quality is good. It also stays on while I am jogging which is a highlight of the headphones for me. Overall a really great headphone and I definitely got my moneys worth.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Elitechreviews, amazing! We're glad you are enjoying our industry-leading noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! ~Earl
Rated 5 out of 5 stars
Wonderful headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these headphones. They have an excellent noise canceling feature and the music sound like you are at a concert. They are quite comfortable and am able to wear them for a couple hours straight. The app is an excellent companion to the headphones although you don't need it to use them. Deep bass and very clear vocals. They are also really good for audiobooks or podcasts. The phone call quality it great with the noise canceling so that all you hear is the person you are talking to without a bunch of background noise. I would recommend these headphones for sure.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Cparks, Awesome! We are so glad to hear that you are happy with the noise canceling feature and sound quality of your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for the 5-star rating! Regards, Carl
Rated 5 out of 5 stars
Best headphones
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones I've had. Good bass in the headphones with really good noise cancellation. It also comes with a travel friendly pouch where it holds all your wires. I only charge my headohones 1-2 times a week.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GabrielE,
Thank you for the 5-star rating! We appreciate your time sharing this wonderful feedback regarding our headphones. We're happy to hear that you like the bass sound quality and industry leading noise canceling of the headphones. Thank you for choosing Sony!
-David
Rated 5 out of 5 stars
Sony WH-1000XM4 Headphones
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.WH-1000XM4 is an incredible wireless headphone. i love the noise canceling purchased for long flights but have been using it more at the office and at home as well. very comfortable to use for hours at a time.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hello DavidB,
Thank you for choosing Sony!
It brings us great joy to hear that you’re enjoying the WH-1000XM4 headphones and their noise-canceling features throughout your day. Knowing they provide comfort during long flights, as well as at the office and home, means a lot to us. Thank you for sharing how they’ve become a valuable part of your routine.
Best regards,
-Fred
Rated 5 out of 5 stars
Best headphones
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are absolutely incredible. The sound quality is top-notch, and the noise-cancelling feature is a game-changer. It blocks out almost all ambient noise, making them perfect for travel or just focusing on work. They are also extremely comfortable to wear for long periods. I highly recommend them to anyone in the market for a premium audio experience.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hello VictorG,
Thank you for choosing Sony!
We're thrilled to hear you're enjoying your WH-1000XM4 headphones! We're glad that you're appreciating the top-notch sound quality, the game-changing noise-cancelling feature, and the comfort for long listening sessions. Thank you for your kind recommendation; we appreciate your feedback!
Best regards,
-Fred
Rated 5 out of 5 stars
Overall break sound quality and noise cancellation
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great comfort for long commutes or flights. Sony approaches noise cancelling better than some of their competitors in my opinion.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, Theo!
We’re so glad to hear the WH-1000XM4 is your go-to for long commutes and flights. We take great pride in our noise-cancelling technology, so knowing it stands out to you compared to the competition means a lot.
Thank you for choosing Sony!
Best regards,
Gus, Sony Social Media Team
Rated 5 out of 5 stars
GET IT!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I recently bought a new one for my boyfriend and it is amazing. I’ve had one for myself for over 3 years and it still works amazing. The quality of the audio and the battery life is beyond enough. I recommend this for students and for those who go to the gym to feel like they are in their own world.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Hannahvanil,
We are absolutely thrilled to hear that you love your WH-1000XM4 headphones so much that you bought a second pair for your boyfriend! It’s fantastic to know that the amazing audio quality and exceptional battery life have kept yours working perfectly for over three years. We agree they are perfect for creating your own world, whether studying or at the gym!
Thanks for choosing Sony. Best regards, Eliab
Rated 5 out of 5 stars
WH1009 Xm4.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got the Sony WH-1000XM4 on sale and couldn’t be happier! The noise-cancelling technology is impressive, the sound quality is excellent, and the comfort is top-notch. Definitely one of the best deals out there — amazing value for the price!
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AndreR,
It brings us great satisfaction to hear that you are so happy with your WH-1000XM4 headphones! We are delighted that you find the noise-cancelling technology impressive, the sound quality excellent, and the comfort top-notch. Finding them on sale made an already amazing value even better!
Thank you for choosing Sony!
Best regards,
Dominick
Rated 5 out of 5 stars
Amazing headphones for music lovers
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Incredible sounding headphones. I upgraded to these from the WH1000XM2's, which were still going strong but the earpads were falling apart and I couldn't find replacements for them. Definite improvements over the XM2's - better comfort, better noise canceling, better battery life. Don't pay full price for these, when they go on sale, they *really* go on sale and you can get a significant discount. I chose these over the XM5's because of the fold-up design.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sjrash,
Thank you so much for sharing your experience so far with your WH-1000XM4! We are extremely pleased to hear you are enjoying the exceptional sound quality, amazing noise cancellation, and overall improvements of these headphones. The WH-1000XM4 is a great choice for an upgrade. We're also sorry to learn the earpads were falling apart. For earpads replacement, please refer to this link for more information: https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-1000xm4/articles/00231437
Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Thank you for choosing Sony! -Jess
Rated 5 out of 5 stars
Great Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones do a great job of cancelling ambient noise. They are also comfortable to wear all day and I like the fact that I can set them up to either pause when removing them, or powering off. They sound really good for music and Podcasts.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi oxtor,
Thanks so much for taking the time to share your feedback about the WH-1000XM4 headphones!
It brings us great joy to hear that you are finding the noise cancelling capabilities effective and that you are comfortable wearing them all day!
We also appreciate you noting the value of the customizable Smart Features, like the auto-pause/power-off settings.
We appreciate you choosing Sony!
Best regards,
Estefany
Rated 5 out of 5 stars
Worth it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good audio quality. Good battery life. Noise canceling eliminates everything but voices but reduces voice volume considerably. It it is so good at canceling everything else that I think this is intentional. There may be a setting that changes this. When music is playing you can only hear music. Headset is very comfortable. App is easy enough to use. I had it running with headphones in 5-10 minutes. Feature that detects when headset is removed and pauses playback is accurate. Touch panel controls on headset work well. Like using a smartphone, you just have to learn what motions do what.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HappyCustomer,
You made the right choice! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony!
~Ralph
Rated 4 out of 5 stars
The best ANC on the market
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These have the best active noise canceling on the market - just completely obliterates any kind of noise to a muffled whisper. The tuning is a very average V-shaped response, with a huge amount of bass, but surprisingly enough I don't entirely hate it here. The strong bass helps cancel out the low frequency rumbles of engines and cars on commutes, and hey - who doesn't like heavy bass now and again? The battery life is very good as well for prolonged use, and I could squeeze out 2 12 hour days with them before I felt even an inkling that I should recharge them. Still, price remains contentious in a world where headphones and audio tech in general is becoming increasingly more competitive. I bought them on sale and I feel that it was a reasonable tradeoff.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MTVO, Thank you for the amazing review! We're very happy to hear you like the industry-leading noise canceling feature, powerful bass, and excellent battery life of your Sony WH-1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. We appreciate the recommendation and thanks for choosing Sony! -Sam
Rated 5 out of 5 stars
Great Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.these were great headphones nice sound felt comfortable the bass was good the noise cancelling was great all good to go and the price great as well . unfortunetly mine fell apart and i didnt have a way to replace them so i had to trash them . but if i find another sale for them i may order another pair.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Coolbud,
Thank you for sharing your experience with the Sony - WH1000XM4! We're elated to hear you enjoyed the sound quality, comfort, and noise-canceling performance. We're sorry to hear about the issue you experienced with your pair. We hope you you'll consider giving them another try in the future—these headphones are designed to deliver an excellent experience, and we appreciate your loyalty to Sony products.
Regards,
Dominick
Rated 5 out of 5 stars
Best headset ever!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound, the bass or even the way I can customize my sound through the app is just amazing! So comfortable as well! I can wear for hours without any discomfort!
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AsiaF,
It brings us great joy to hear that you are having such an amazing experience with the sound quality and the bass! We are thrilled that the customization options in the app and the comfort of the headphones allow you to enjoy your music for hours on end.
Thank you for choosing Sony.
Regards,
Dominick
Rated 5 out of 5 stars
Work Great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter bought these for herself and they work really well! She said they are comfortable, sound great, and work great at noise cancelling.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi redheadinky,
That is wonderful to hear! We are so glad your daughter is enjoying the industry-leading noise cancellation and comfort of the WH-1000XM4. It’s always great to know our headphones are making a difference in someone's daily listening experience.
Thanks for choosing Sony.
Best regards,
Eliab
Rated 4 out of 5 stars
Excellent and comfortable headphones
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a review after 6 months of use. Excellent pair of headphones. Setup is very easy. Can connect to 2 devices simultaneously. Noise Cancelling is very good. The sound is clear. The bass is deep. Used the headphone for meetings and phones calls and there are no complaints about the voice clarity. The headphones are comfortable for long use. My ears don't hurt as the over-the-ear earcups are big enough to go around my big ears. the cushioning on the earcups is soft. The cushion on the headband is also is good so it does not feel like the headphones are pushing down on my head. The case that the headphones come with offer nice protection when stuffed in a crowded back pack. Highly recommended. A very compelling buy if the available in a sale if people don't want break the bank on Bose 700 or AirPods Max.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nikhil, We're very grateful for this positive feedback! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for the recommendation! Jay
Rated 5 out of 5 stars
These are perfect!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are very comfortable and very quiet! Perfect for studying.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SandraD,
We are truly heartened to learn that your WH-1000XM4 headphones have become the perfect companion for your study sessions. We designed our Dual Noise Sensor technology specifically to silence the distractions of the outside world, and knowing that the comfortable, lightweight fit allows you to stay focused for as long as you need is exactly what we aim for.
Thank you for choosing Sony!
Best regards,
Dominick
Rated 5 out of 5 stars
Wow! Seriously Impressed!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I decided to take a chance with these. I didn't know what to expect with the XM4 being the first pair of Hi-Res audio headphones I've ever owned. Wow! The sounds quality is nothing short of industry leading and surrounds you most of the time. It really is some amazing work done by Sony with these. Noise canceling works great, the battery life is crazy good, and they fit my head and remain comfortable for hours on end! Using the Sony Music Center app to adjust the EQ is a top feature as well that shouldn't be overlooked. Don't hesitate to purchase these!
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Hallrac, we're glad you like the sound quality, noise canceling feature, battery life, and the comfort of our newest industry-leading noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. For total convenience, WH-1000XM4 headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connect to the right one automatically. You'll also be able to quickly, smoothly switch your headphones to either of the two devices at the touch of a button. Thanks for choosing Sony. ~Earl
Rated 5 out of 5 stars
Sony XM4
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve been using the Sony WH-1000XM4 headphones for a while now, and honestly, they’ve completely changed how I listen to music. The noise cancellation is so good it feels like I’m in my own little world, and the sound quality is rich and detailed, everything just sounds better. I love how comfortable they are, even during long work sessions, and the smart features like auto-pause when I take them off make them feel almost futuristic. They’ve become one of my favorite everyday gadgets.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your review of the Sony WH-1000XM4,MiguelM! We're thrilled to hear that the noise cancellation and sound quality have enhanced your music listening experience. It's also great to know that you find them comfortable for long sessions and appreciate the smart features like auto-pause. Your feedback is greatly valued and we are glad our product has met your needs. If you have any further comments or suggestions, please feel free to let us know.
Thanks for choosing Sony!
Gus
















