Customer Ratings & Reviews
- Model:
- WH1000XM4/S
- SKU:
- 12506045
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Great to Use During Air Travel
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones have excellent sound quality and are super comfortable. I especially like using them on a long-haul international flight to comfortably block out airplane noise.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AnthonyO,
We are delighted to hear you are loving the WH-1000XM4 Headphones! It's fantastic that you find them super comfortable and that the excellent sound quality and noise cancellation are perfect for blocking out airplane noise on long-haul international flights.
Thanks for choosing Sony.
Best regards, Eliab
op choice for wireless headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony WH1000XM4 headphones offer exceptional noise cancellation, comfort, and sound quality. The adaptive sound control adjusts settings, and the 30-hour battery life ensures long listening sessions. With touch controls and voice assistant support, they're a top choice for wireless headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello IbrahimZ,
Thank you for the on-point product review of our WH1000XM4. We are truly happy that you are pleased with the amazing quality and superb performance of our XM4. It's nice to hear that you appreciate the sound quality, noise canceling capability, comfortability, features and long battery life. Thank you for choosing Sony! - Marco
Sony’s best headphones!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What I really like about these headphones are the bass and clarity it produces. Very comfortable to wear especially on a long flight or a long ride. The noise cancellation feature work exceptionally well. One flaw that these headphones doesn’t do well is the mic. Other than that. I would highly recommend these headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello JohnnyNG1,
Great! Thanks for the 5-star rating and we are very happy to hear your satisfaction with the audio quality, comfort and noise canceling capability of our Sony WH1000XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony and for your recommendation! - Marco
Great headphones!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones! I have used them for school and the gym and they have held up wonderfully in the two years I’ve had them. The noise cancelling works very well and they are so sturdy. I haven’t experienced them slipping at all which i am grateful for.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EstrellaV,
That’s great feedback! We are thrilled to know your WH-1000XM4 headphones have delivered excellent noise-cancelling and proven to be durable and secure for both school and the gym over two years.
Thanks for choosing Sony. Best regards, Eliab
perfect for everyday use.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.comfortable for long wear. the noise cancelling is about what everyone says it is. blocks out about 80-90%, some frequencies still come through, but overall the average person wouldnt notice. very comfortable for long period wear. battery life is more like 20-24 hours but charges quick. wouldnt recommend them for any active like going to the gym since they're not waterproof, but for everyday uses and travel its the best price to performance set of headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AsimK,
We're pleased to learn that your Sony headphones are proving so comfortable for long periods and that you’re enjoying their noise cancellation performance. Thank you for your 4-star rating—it's fantastic knowing the quick charging and strong price-to-performance ratio make these headphones a top choice for travel and everyday use. The WH1000XM4’s combination of comfort and smart sound blocking really stands out.
Thank you for choosing Sony—wishing you a fantastic day!
DiegoV.
Best noise cancellation and battery life
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The noise cancellation is incredible. Superior to any earbud style headphones with noise canceling, including my AirPod pros which I was using previously. The battery lasts all day which is important to me since I use them for pc gaming and watching videos for long periods. They are very comfortable and surprisingly light on your head. Yes, they are pricey, and I was hesitant to buy until I saw they were on sale. But now that I’ve been using them regularly I can be confident in purchasing future models at full price if need be.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi rrmm, Great! We're pleased to hear that you like the noise canceling feature, battery life, and comfort. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
Vary good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They are a vary good par of headsets and are vary comfortable to wear for a long period of time. The build quality is great and the touch input works well. I would recommend getting these if they fit your budget.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Joshua123, that's great! We are glad that you like the comfort, build quality, and touch controls. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
Best headphones I own!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love love loveeeee this headphones. Really comfortable and I use them everyday for school and at home. Noise cancellation is really good and the quality of the sound is just perfect!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Kelly,
Thank you for choosing Sony!
We couldn't be happier to hear that you love your WH1000XM4 headphones and enjoy using them daily for both school and home. It’s wonderful to know the comfort, noise cancellation, and sound quality are enhancing your everyday experiences. Your enthusiasm truly motivates us to keep delivering exceptional products. Thank you for sharing your positive experience!
Best regards,
-Fred
Very good ANC headphones!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was on the fence about spending a lot on a pair of headphones, but I have to say I continue to be more and more impressed by these headphones. The noise cancelling is outstanding, they are very comfortable, and the sound great. I really like the bass response. It’s strong without being muddy or overwhelming the rest of the music. It’s also great that they have several eq modes to help find a sound that suits you. Finally, the ability to connect to two Bluetooth devices is very helpful.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi John, You've made an excellent choice! We're glad you like the excellent noise canceling feature, comfortable fit, great sound quality, bass response, multiple sound mode options, and multipoint connection feature of your new Sony headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
The best headphones ever.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are far and away the best over-the-ear headphones I've ever owned. They're so light and comfortable that it's easy to forget you have them on. And the noise cancelling is incredible. Definitely worth the $200 I paid for them. The sound quality is also amazing. The full audio range is clear, and the bass is thumping. Not to mention, the connectivity is great, and the app is intuitive. I simply love everything about these headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Burzmali, We are glad to hear that you are happy with your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
Great headset
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headset for the gym. These are very comfortable to wear for long periods of time. I was worried they would get ruined by the sweat but I make sure to dry them after every workout and I added a couple of silica bags to keep them dry after each use. They have a great sound and excellent sound quality. The battery last for a very very long time as well. Ever since I bought them back in February of 2022 I’ve only charge them 3 times.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Michelle, Thank you for the awesome review! We're glad you like the comfortable fit, excellent sound quality, and long battery life of your Sony WH-1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
Great Pair of Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great pair of headphones, the noice cancelling is excellent and sound quality is great! Additionally, it has a very long battery life and is comfortable enough to wear for long periods of time!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AlexanderR,
Perfect! We're glad that you like the noise canceling function, sound quality, battery life, and comfort of the headphones. Thank you for choosing Sony!
-Ralph
Amazing noise cancelling, best purchase for WFH
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are quite pricey but the noise cancelling capabilities are truly high quality, better than Bose in my opinion. I'm still getting used to the voice command feature, as the headphones sometimes pause to listen when I'm singing along to music. The tech is overall really advanced and convenient. I like that I can connect it to both my phone and laptop, but I sometimes have a hard time transitioning back and forth, especially when when I try to pick up a phone call and am video chatting on my laptop, but that will likely get easier with tie
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jess, we're glad that your investment is worth it. Sony’s industry-leading noise cancellation evolves to further immerse you in your music. The addition of Sony’s proprietary HD Noise Canceling Processor QN1 masterfully eliminates the noise around you. Listen all day with up to 30 hours of battery life. Quick charging gives five hours of playback with just a 10-minute charge.
To get the most out of your WH-1000XM4, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thanks for choosing Sony.
~Ralph
Crystal Clear Bass and Vocals
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love these headphones, when it comes to comfort, battery life and sound quality they are amazing. Out of the box they come with great sound but tweaking it in the sound options of their app make them so much better depending on your taste. If you want headphones with amazing noise cancellation, sound and battery life. These are the perfect choice!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jose, Thank you for the amazing review! We're glad you love the comfortable fit, long-lasting battery life, excellent sound quality, and industry-leading noise canceling feature. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
Love them
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable and sound is great ! Noise canceling is very good . Very nice packaging. Over all great earphones. Would recommend them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RebeccaM,
It is truly wonderful to know that you are finding the WH1000XM4 so comfortable and that the sound quality has made such a positive impression! We are thrilled that you are enjoying the industry-leading noise cancellation, which is powered by our Dual Noise Sensor technology to capture ambient noise and cancel it out. It is also great to know you appreciate the Speak-to-Chat feature, which automatically pauses your music when you start a conversation, making these a truly "overall great" pair of headphones.
Thank you for choosing Sony!
Regards,
Dominick
The perfect headphones
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking for headphones that were comfortable and excellent quality. I found them. I love being on a plane and putting them on and all the noise just goes away. The sound quality is outstanding and they are very comfortable on my head and ears. It comes in a cute case with accessories for use on a plane. I have used them many times already and have not been disappointed. The battery life is fantastic and charges extremely quick.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ShaunaW, We are glad that you are enjoying your newest noise canceling headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
Very good
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good, it has good sound and the battery is durable.
I would recommend this to a friendGreat Headphones
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful headphones, comfy on ears, little heavy sometimes, noise cancellation is pretty good!
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the wonderful review, AshleyS!
We are so happy to hear that you are enjoying the comfort and the industry-leading noise cancellation of your WH-1000XM4 headphones. They truly are a favorite for finding some peace and quiet! We appreciate your feedback regarding the weight during longer listening sessions; we always aim to balance premium tech with a comfortable fit, so your input is very helpful for our team.
Thank you for choosing Sony!
Best regards,
Gus, Sony Social Media Team
Headphones are Great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My teenage grandchild wanted these as a gift. They are beyond a doubt the best headphones that could've been purchased. High Quality sounds, comfortable to wear.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KatherineA,
Thank you for your feedback! We are thrilled to hear that your grandchild is enjoying their new gift and that the sound quality and comfort have exceeded your expectations.
Thanks for choosing Sony.
Best regards, Eliab
Best Headphones for Music Lovers
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you love music and prefer the highest quality sound possible, then the XM4 is the best set of headphones hands-down! The clarity of the bass, mids, and highs makes these the top performing headphones all-around. The XM4s sound great out of the box, and you further enhance your experience with custom EQ. The bass is very punchy for basshead lovers, or if you're like me, you can turn up your mids and highs and hear all the instruments that usually get faded and lost. I have my EQ settings pretty balanced, where my lows and bass sit around a 4, while my mids and highs sit at 8 (10 being the max). These are by far the best sounding headphones I’ve ever heard, and I’ve tried a lot. None of the previous ones can even compare. The companion app comes with a bunch of settings and features to help enhance the XM4s like adjusting your EQ settings of course. It also provides features such as fit testing for 360 reality audio and ANC/ ambient sound control. One of my favorite features is the Adaptive Sound Control. It’s able to detect where you are, and depending on how you have your settings, it will auto-enable ANC or ambient sound. For example, if I’m at work, the headphones will automatically enable ambient sound so i can still listen to my music while also being aware of the chatter of my coworkers around me. If I’m at home, i can fully immerse myself in my music thanks to my headphones auto-enabling active noise cancelling. Another neat feature i love is the headphones can detect if your’e speaking, and will automatically pause your music and go into ambient sound mode to allow you to converse. Then after you've stopped speaking, it will resume your music in whatever previous mode you had it set to. And of course you can always turn all these features off if you wont be utilizing them. Overall, I’m really impressed with these headphones. I’m upset i didn't try them out sooner. It’s definitely worth the price. It looks good, travels well, has a ton of features, and most importantly, sounds great! 10/10 for me.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi amosvane,
You made the right choice! We're thrilled that you are enjoying the sound quality, dedicated app (Sony Headphones Connect), Adaptive Sound Control, and Speak-to-Chat function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph