Customer Ratings & Reviews
- Model:
- WH1000XM4/S
- SKU:
- 12506045
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Like No Other
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones are arguably the best audio I have ever experienced from a pair. The bass thumps without being overbearing. The clarity is exceptional, and the detail is outstanding. The headphones also remain comfortable to wear over extended periods of time. I do wish they were water resistant. These rival Sony's latest model, which I also have, if you want to save some cash.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi VSherry, we're glad you like our newest industry-leading noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. For total convenience, WH-1000XM4 headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connect to the right one automatically. You'll also be able to quickly, smoothly switch your headphones to either of the two devices at the touch of a button. Thanks for choosing Sony. ~Earl
Great headphones!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones! Amazing sound quality! They were easy to set up and connect to my phone, and the battery is amazing too!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello BrennR,
Thank you for choosing Sony!
We couldn't be happier to hear that the WH1000XM4 headphones are delivering amazing sound quality, easy setup, and impressive battery life. It’s rewarding to know they are enhancing your daily listening experience so effortlessly.
Best regards,
-Fred
Sony wh1000xm4
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are by far the best headphones I’ve owned. I am very sensitive to noise specially when studying, and these are perfect for canceling it. They are very comfortable, too. Battery lasts all day
I would recommend this to a friendBrand response from SonyListens
Posted .Hi collegestudent02,
Awesome! Glad to hear you found the perfect headphones that matches your needs and expectations. Nice to know that you are enjoying the great sound, noise cancellation, and long battery life of the WH1000XM4. Thanks for choosing Sony! - Kris
Great price for a great purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is perfect. The charge lasts a long time as I use them everyday and for several hours a day. I highly recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the high recommendation, Valdez!
We are so pleased to hear that your WH-1000XM4 headphones are delivering the perfect sound you were looking for! Since you use them for several hours every single day, it is great to know that the battery life is reliably keeping up with your lifestyle. We designed these for long-term comfort and endurance, so it's rewarding to hear they have become such a dependable part of your daily routine.
Thank you for choosing Sony!
Best regards,
Gus, Sony Social Media Team
Great Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The noise-canceling feature works great; it effectively drowns out ambient noise, making them perfect for travel or noisy environments. They are incredibly comfortable for long listening sessions, and the battery life is excellent, lasting days without needing a recharge.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GlenC, Thank you for the 5-star rating! We're very pleased to hear you like the great noise cancellation, comfortable fit, and excellent battery life of your Sony XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
Best headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great pair of headphones, love the battery life! I love music and love extremely loud bass and this does well! Quality is very much its price and love the smooth velvet feel. Noise canceling is amazing. Audio does not break or glitch when far from primary device either.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MarisolL,
That's nice! We're glad that you like the audio quality, connectivity and long battery life of your new Sony - WH1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
Worth the money.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful sound quality, extremely comfortable, battety life is among the best, and the noise cancelling is phenomenal.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CodiM, Awesome! We're delighted to hear that you're enjoying the wonderful sound quality, comfortable fit, long-lasting battery, and exceptional noise canceling of your Sony WH1000XM4. Thanks for choosing Sony! -Sam
Amazing but...
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are nearly perfect headphones. Extremely lightweight and good build with quality material. Airpod max might be metal and feel sturdy but they are heavier and create neck strain. The only thing missing from these are replaceable ear pads like the airpods. Considering they wear a lot it would be nice to replace them after a couple of years. Also sell fabric ones because leather is great only for a while and they do make your ears sweat and damp. That is my only gripe, they sound great, amazing anc, very compact, software updates get rid of bugs, very comfy, and they are arguably the best headphones out there. Factor in the price and this has to be the most underrated deal rn
I would recommend this to a friendWorth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These cans are comfortable for long stretches, the adjustable noise cancelling makes people talking only a couple feet away complete disappear even without any music playing, ridiculously long battery life and holds a charge for weeks without any parasitic loss. You do need the app to get the most out of them, but well worth the money especially since they’re less expensive than Bose and Apple.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tman,
You made the right choice with the Sony WH1000XM4! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Excellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love thesd headphones. They cancel out chatterbox coworkers. The sound is great and they feel comfy on the ears. I would buy again. Battery charge is great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi akfireflower, We're delighted to hear that you're enjoying your new headphones. We appreciate your feedback and thank you for choosing Sony. Erin
Good for the plane
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these when I knew I was going to fly overseas, pretty good noise cancellation, could be a little louder but still loud enough.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ChrisS,
Thank you for your feedback! We are thrilled to hear that the WH-1000XM4 helped make your overseas trip better with their noise cancellation.
These headphones are designed to deliver exceptional sound quality, long battery life and smart features like Adaptive Sound Control that adjusts to your environment.
We appreciate you choosing Sony!
Best regards,
Estefany
Sony stays top of class with these wireless noise
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recently bought these after using the second generation version from 2017 with no issues. I didn't need to upgrade them as they were still in good shape but I passed them on to my son and got these for myself. Though my original pair were fine the upgrades on these have really improved and built on the foundation of previous gens to keep Sony top of class in noise canceling, feel and build quality. That's not to mention their rich sound. They are perfect to use in the gym and I don't have to worry about charging them every day because they have such a long battery life. I'll be enjoying these for as long or longer than my last pair from 2017!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jonnybt22, this is great! We're delighted to hear that you're enjoying the sound, noise canceling, and build. Thank you for choosing Sony. Erin
Best headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound and build quality are very good, have a pair of air pods max and compering the two the Sony M4 are far more superior. Fits nice on the head are very light, I forget I have them on sometimes.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Joseph,
Great! Thank you for sharing your feedback with our Sony WH1000XM4. We are very happy that you like the sound and oeverall quality of our XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
Sony WH-1000XM4 vs Avantree, Aria ME
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my Sony WH-1000XM4. I would suggest them are worth the money. I work indoors in a very noisy factory. Desk Job. I do wear Glasses. I had the original Sony Noise Canceling Headphones for 3 Years or more. Bought the M4 for better mic for internet meetings and calls. A little better. Likes 1. Works with my workstation ( Laptop ) fast response low lag. 2. They stop Video and Music when taken off. 3. Comfortable to me. 4. Long Battery life. 5. Sound quality is very great. 6. Mics are okay for internet calls. 7. Noise Canceling. Is great. There are times I take them off and are surprised how noisy it is around me. Dis-likes. 1. App with phone. When I get an internet call my Phone and Workstation are connected the phone wants to grab first. I want the Workstation to have priority. Messed up some calls have to disconnect the Phone Bluetooth to reduce this problem. Sometimes have to do a full PC reboot. 2. No Boom Mic. 3. Mics are not good in noisy areas. Pick up a lot of background noise. 4. Hate the Google Assistant and Alexa. Should be removed. 5. App Location tracking. Phone override. Should be able to turnoff in app. 6. Speak to Chat. Glad it can be turned off with App. 7. Deeper cups. Ears touch hard plastic. Places for major improvements 1. Boom Mic!!!!! Removable would be nice. 2. Charging stand. One you can set on and charges when not in use. 3. Remove Assistant. 4. Deeper Cups or two different foams soft density outside and medium density inside. 5. More control with headphones through App. 6. Changes stay when not connected to Phone. 7. PC App to control headphones. I have the Avantree, Aria ME Headphones. Side by side with my Sony. I really like the Boom Mic. I DO NOT have to repeat myself as much. Because less background noise is coming through. I really like the charging stand. Very convenient. Sound on the Avantree is low, there is a lag, good for call or long meetings where you are the prime speaker. Thank you Eron
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Eron,
Thanks for sharing your in-depth review of the WH1000XM4. We're glad to hear those great features that you are enjoying. Your feedback is also greatly appreciated. We hope you continue to enjoy these amazing headphones.
Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Very happy with my purchase!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Loving the sound of these! The fit is super comfortable, and don’t make my ears sweat like some other over the hear headphones. The touch and voice-activated operations seem a bit overly sensitive, but I just turned them off through the app until I can figure them out. And love that they came with a great case for travel and protection. Really enjoying them so far!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AdamA,
Thanks for sharing your experience with your new WH1000XM4 headphones! It's great to hear that you're enjoying the sound quality and comfortable fit!
We understand that the touch and voice-activated controls can be a bit sensitive at first. Many users find it takes a little time to get the hang of the proper gestures for things like skipping tracks and adjusting volume.
Regarding the voice-activated features like "Speak-to-Chat," it's designed to automatically pause your music when it detects your voice, which can be great for quick conversations but sometimes a little too reactive. Disabling it in the Sony | Sound Connect app—which is great that you've already used the app to customize your settings.
We can assist you further through our Sony Support website: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones
Thanks for choosing Sony!
Sincerely,
Jenn | Sony North America.
Great headphones but...
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Let me first say that these headphones are super nice. They are great quality and super lightweight and comfortable. The sound quality and the compatibility with the app is also great. However, I did unfortunately have to return them. I have really sensitive ears and the noise cancellation would start to cause immediate ear pain. I tried changing the settings and the noise cancellation still caused pain to my sensitive ears. I do still recommend these even though they didn’t work out for me personally. But if you do have sensitive ears you may want to try out the noise cancellation in store before you purchase to make sure you don’t have the same issue I did.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi morgan,
We're glad that you like the sound quality, weight, and app support of the headphones. It's unfortunate that you had to return the headphones because of their comfort. Sony takes all feedback seriously. Rest assured that this will help us improve our products. Thanks for sharing your review and we hope you consider Sony in your future purchase.
-Ralph
Awesome headphones!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wasn’t sure what to expect from these because some of the reviews were mixed but honestly I’ve never been so happy with a purchase. As a fearful flyer these were a godsend on my last flight and the sound quality is awesome. I love that you have an option to plug them in and be connected wirelessly. They are super comfortable and the battery lasts forever. Highly recommend!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Olive,
You made the right choice! We're glad that you like the sound quality, wired or wireless connectivity, comfort, and battery life of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Believe the hype: these are superb.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For once, a product actually lives up to the hype surrounding it. This may be the most celebrated set of headphones produced in the last 20 years. That praise is deserved. By now, these cans are regularly on sale, so don't pay full price ($350). Easily the best-sounding headphones I've owned, with exceptional battery life (I regularly get 30 hours of playback on moderate volume and Bluetooth before needing a recharge). Great carrying case, too. There are some recordings in my collection that I can honestly say I never really heard before until I listened to them with these Sony XM4s. Be sure to download the accompanying app onto your smart phone to get full use of all the features. I don' want to go overboard with praise, but the simple truth is this headphone set is the best investment I have made in audio equipment in the last 20 years. They're just that good.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jefe, Thank for you sharing your experience with your brand new Sony wireless noise canceling headphones. We are thrilled to know that your WH-1000XM4 headpones are the best investment you have made in audio equipment in the last 20 years. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony! Vincent
Awesome sound, features, and
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I could go on and on about how much I love these headphones. The sound quality was my primary motivation, but my experience has been great overall. There are other convenient features, such as the ability to swipe on the outer side of headphones covering your ears. This action can pause/play, skip, and adjust the volume. From what I’ve heard from friends, they can’t tell the difference on a phone call when I’m using them to speak. The material is very nice and doesn’t flake or tear as I’ve experienced with other brands. In addition, there is an app that allows you to connect to them and customize the audio to your liking. This includes the level of bass, treble, etc. It can even process pictures of your ears to create the “best sound” according to the shape of them. I have had them for about a year and hope they continue to last for a long while.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LyahByah, That's really cool! Thank you so much for sharing your impressive experience so far with your WH-1000XM4! It's really amazing to hear you are pleased with the excellent features and superb audio quality these headphones deliver. Glad to know you are utilizing the built-in equalizer on the Sony Headphones Connect app and you like the effortless operation and great phone call quality that are also noteworthy. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for sharing your feedback and for choosing Sony! -Jess
Best headphones ever
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had gotten these because my beat studio pros had broken and was worried due to the price but they haven not disappointed me at all they feel premium and the transparency and noise cancellation is amazing I appreciate the features such at the touch controls which make it soo much easier to do normal headphone stuff while being discrete
I would recommend this to a friendBrand response from SonyListens
Posted .Hello IbrahimS,
Thank you for choosing Sony!
We're elated to hear that the WH-1000XM4 headphones have lived up to your expectations, especially after your previous experience. It’s wonderful to know that the premium feel, effective noise cancellation, transparency mode, and convenient touch controls have enhanced your daily use. Your appreciation encourages us to keep delivering products that blend quality and innovation seamlessly.
Best regards,
-Fred