Customer Ratings & Reviews

I bought the XM3 in late July, and I was very satisfied with the sound quality, deep bass, and long battery life. But, the microphone was just ok, at least according to my friends. A week later, the XM4's were announced and I decided to return my XM3 within the return period, and purchased the XM4's instead. Same high quality sound and long battery life, but music/videos stop playing when the headphones are removed (a nice touch) and there's a significant improvement in the microphone voice quality. Yes, I had to pay a premium over the XM3, but it was definitely worth it since I'll be making a lot more video calls in the foreseeable future.

Noise cancelling is amazing wish they were a little louder when listening to music. I use them alot when I watch tv and the sound quality is top of the line. They are also very comfortable on your ears.

These Sony headphones do not disappoint. They have excellent, rich sound with plenty of bass to make songs thump. They connect seamlessly through Bluetooth and offer extended control through the phone app. For the most part, the headphones are comfortable for wearing and have nice padding. But after a couple hours of wear the pinch force begins to hurt. Overall they are great headphones.

The best of the best. Its sound is incredible. Its build quality is definitely perfect. It is 100% comfortable. Its 30-hour battery is powerful. I have no complaints. I love them and miss them when I'm not wearing them. Amazing SONY.

I literally love my Sony headphones, even with an iPhone. The noise cancellation is pretty good and the music sounds amazing! Never regretted this and have had them for a year. Oh and the battery lasts forever! I have barely charged it since I got it but it is still going strong!

Awesome sound and very light, nice color, easy to use and connect. Awesome Christmas gift.

Very good headphones. Was deciding between the Beats and the Sonys and I’m super glad I went with the Sonys! Super comfortable, light weight, noise canceling, and great sound.

Absolutely amazing. Sound quality is insane! The noise cancellation is also amazing. My favorite feature is definitely the pass through, being able to put your hand on the ear cup and hear others around you is so useful, especially since I am in a busy household. I love how they come with a carrying case, and fold!!! A lot of headphones now do not fold which is wild to me. Easy to transport, and store, oh and the battery life is awesome!

It took me a little while to get used to controls on these and to take advantage of the many features but I love these headphones! They are comfortable, great sounding and the noise cancellation is amazing (almost scary that you can not hear anything else when it's on!) I only wear headphones when I absolutely have to, I will always prefer being tuned into my surroundings but when I need to tune out or keep the room volume down, these are the way to go. The two bluetooth device pairing is great too because I use these on my LG TV and also with my iPhone without having to pair them again. The pause feature when I remove the headphones is awesome and the motion control on the right side took a bit of getting used to but now it comes more naturally to me.

Bought these headphones after having bought speakers and other headphones from them. What makes these stand out is not only the superb sound quality but the companion app that comes with it. The app allows for equalizer customization to the max. Noise cancellation is quite nice, especially being the passenger in a car or on a train, bus, ect. The other Bose headphones for around 399 have better noise cancellation but only by a small margin that I barely noticed. Just as Sony always touts it self, the bass on these bad boys can reach a perfect level without having fuzz. It takes a bit of playing around with the equalizer to find the best fit for you though. I’m a college student at the moment and it work great with zoom calls and phone calls. The call feature is great. It also has a track pad on the right ear cup that you can swipe on at different angles to lower, higher volume, skip songs, ect. The reason this is a 4 star and not a 5 start is that after about 8-10 hours of straight use (don’t judge me) the pressure from the crown of my head was painful, which is to be expected. Also, there was only one instance where the audio would stop and play for some unknown reason but was fixed with a simple off and on. I’d recommend these headphones over Bose, JBL, and other brands. My favorites BY FAR!

Good sound quality and product quality. I have an extra large head though and they’re pretty tight. I usually end up with a headache if I use them longer than an hour or two. Great battery life. Sometimes they don’t cooperate with Bluetooth. They’ll be connected to something that isn’t even on and I have to go delete that option before I can use them elsewhere.

2nd pair I’ve gotten, black color is definitely superior to blue. Love everything you can imagine about these headphones. Fantastic base, noise canceling and I love the app and settings you get with it

One of the best headphone on the market So Comfortable on the ears and the bass sounds amazing. The sound quality is top tier Go buy it now while it’s on sale

Fantastic sound and very lightweight. I use them for work and personal use and they’re comfortable enough to wear all day. Sound quality is excellent

The best over the ear wireless headphones. everything you could hope for. Long battery life, good volume and sound clarity, Very comfortable. They are soild all the way around, you won't be disappointed, better than my Bose NC700.

For the headphones that are considered the models to beat in the world of active noise cancelling Bluetooth, these are remarkably mediocre. They aren't terrible by any stretch, but they just aren't great. For the $300 price range they seem to hover around it's not unreasonable to expect more than one or two great features. After a week with them and deciding I didn't want them my wife tried them and decided neither did she. We will be returning them shortly. Their packaging is impressive. For a pair of over-ear headphones the fact that they be kept in an included hard case the size of a hardback book is really shocking. The case has room for a charger, a standard aux cable, and even includes a little adapter for airplane audio. There's also enough space for an additional dongle, like maybe a wall plug or my AirPods Pro. They were designed with travel in mind and that shows in the case. The noise cancelling is amazing. When it is set to full there is simply no noise. They don't strongly deaden the noise, they basically eliminate it. It's obvious that part of it is simply from their excellent build, since with noise cancellation turned off they sound like I've buried my head in a pillow. Turn the noise cancelling on and it's like being in an isolation chamber. But turn the noise cancelling to transparency mode and the cracks start to show. Transparency mode is, in a technical sense, piping the outside world in. In these headphones that is exactly what it sounds like. Like I'm listening to the real world through a pair of tinny speakers. It may be nice for a sentence or two listening for a pilot's announcements, but every time I tried to have a conversation with it on the delay and the poor sound quality made it utterly useless. On top of that it doesn't offer much directionality, so if I wanted to hear someone coming I could determine that they were coming but not from where or how far. The sound quality itself is tolerable, not unbearable but not particularly good. Maybe in a noisy environment the strong bass would be helpful, but both my wife and I found that it simply made the vocals harder to hear. I almost considered it an advantage when working since I could put on some music and the quality was mediocre enough that I didn't want to jam out to it. That's not exactly a great sales pitch though. "Spend $350 and you won't get distracted by enjoying your music too much." Admittedly I did not test out Sony's LDAC codec, which might have helped. But when the music format I'm already using sounds really good on other devices I own I am not going to invest in a new format for a single device. The fit wasn't good at all. I have a decently large head and found that I had to really fuss with the earcup angle to keep my inner helix from rubbing on the driver. My wife has a fairly small head and even at the smallest diameter the top of her ears were getting pushed down. That said the lightness certainly helped with long term comfort. The controls were, to be perfectly blunt, borderline unusable. With nearly everything being controlled by touching the right earcup it was a wild guess if anything would work. Can't touch too softly or too harsh. Have to place it correctly, not too high or too low. Play/pause was basically non-existent. It's supposed to be in the center, but it always took about four tries at different places for it to work. Sometimes I just hit the side of my head several times and hoped for the best. Volume controls were uselessly incremental, taking several swipes to adjust to any meaningful degree. Turning the noise cancelling on or off via the button on the left ear cup was a guess, particularly because a long press on that button recalibrated the noise cancelling mode. I suppose perspective is everything. If someone had never spent a few hundred dollars on headphones before these would have been great. And maybe if someone is constantly traveling the small size and travel features would be pleasant, though I think you could do better with a pair of active noise cancelling earbuds if size is really a concern. The rest of it is so mediocre or unusable that I couldn't imagine a situation where I'd want to bother, certainly not for $300+. Maybe they'd be an easier recommendation at the $170 range.

These noise cancelling headphones are actually amazing. I was actually going to purchase a pairs o Bose at first but, after reading reviews on Sony's I decided to go with these. I am so happy that I chose these Sony headphones. Very light weight, easy to set up, sound quality is amazing and the pitch that plays in your ear is amazing. I highly recommend these headphones to anyone that is looking for the best bang for your money. Absolutely worth it!! Thanks.

This headset was an upgrade from the XM2's. The biggest changes are to active noise cancelling and build quality. After using both headsets side by side, the active noise cancelling is much better on the xm4's than the 2. This headset is also lighter and makes it easier to have on for extended sessions. Battery life does seem to have taken a hit but this can be improved by disabling "speak to chat" and "DSEE Extreme". I didn't find any noticable reduction in sound quality by turning DSEE Extreme off but did gain quite a bit of battery life. All in all these are an excellent set of headphones, you won't be disappointed. P.S. Its also awesome that you can connect multiple devices via Bluetooth and switch as needed!

The sound quality on these are absolute amazing. By far the best headphones I have ever had. I honestly cant really find a downside to them. Battery life is great, quite durable, high sound quality, fast connection, good app.

For the price they are an excellent choice. Really nice sound, very good at noise cancelling and are comfortable.