Customer Ratings & Reviews
- Model:
- WH1000XM4/S
- SKU:
- 12565620
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Customers are saying
Customers love the phenomenal sound quality of the product. They also appreciate its impressive battery life and comfortable design.
This summary was generated by AI based on customer reviews.
great quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great headphones and does a good job noise cancelling i use for school and it blocks out the environment noise in the library pretty well!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Camie,
We are thrilled to hear that your WH-1000XM4 headphones are helping you stay focused in the library! We take great pride in our noise-cancelling technology, and we are glad it is providing the quiet environment you need for your studies.
Thanks for choosing Sony.
Best regards,
Eliab
Quality
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super quality purchase and I’m truly satisfied with these headphones. Worked perfectly for gym runs and the cups fit properly around my ears!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KarlT, You've made an excellent choice! We're delighted to hear that it worked perfectly for your gym runs and you find that the fit is perfect around your ears. Thank you for choosing Sony! -Sam
Excellent live audio experience ever...
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony headphones has one of the best quality sound i hear. If you want live audio experience this is the bet product to go with..
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RakeshR,
We are thrilled that you’re enjoying the "live audio" quality of your WH-1000XM4 headphones! We designed them with our HD Noise Cancelling Processor QN1 to deliver the immersive sound and clarity you are experiencing.
Thanks for choosing Sony.
Best regards,
Eliab
'Perfect, very lovely headphone'
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Above all, I am satisfied with the function that reproduces sound excellently, and additionally, I am very satisfied with the noise canceling function. Not only that, but the design of the headphones and case are also very, very great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello BeongS,
We highly appreciate you sharing your honest review/feedback on our WH1000XM4. We are truly delighted to hear that ou are satisfied with the sound quality, noise canceling capability and design of our XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
Sony Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fits and sounds excellant. The noise cancellation allows me to enjoy my music.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello GregoryT, thank you for the five-star rating! We are pleased to learn that you're enjoying the WH1000XM4 outstanding sound quality and their industry-leading noise cancellation technology! Thank you for choosing Sony. Best regards, -Jenn.
Excellent experience
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product Excellent service excellent price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JyotiK, Awesome! We are so glad to hear that you are happy with your purchase! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
Best on the market
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noise cancels effectively without music. Good fit (compared to beats). Holds a charge.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Daniel,
Awesome! We're glad that you like the fit, battery life, and noise canceling function of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-Ralph
Great set of active noise cancelling headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable for extended use. Larger than average sized head and felt great during 11 hour flight. Noise cancellation works well and sound quality is excellent. Sony’s version of Apple’s transparency mode doesn’t work quite as well, but at nearly half the cost I see no reason to splurge for the AirPod Max headphones over these.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi aFineMess, Thank you for the awesome review! We're pleased to hear you like the very comfortable fit, excellent noise cancelling feature and sound quality of your Sony WH-1000XM4. We appreciate your feedback about the transparency or the ambient sound. You can adjust this setting according to your personal prefence using the Sony headphones Connect app. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
Good
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones were the best thing I have ever bought. The sound is very nice and loud. The battery last long and it also charges fast.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Diaz, You've made an excellent choice! We're delighted to learn that you consider the WH-1000XM4 to be the best-sounding headphones you've ever purchased! It's wonderful to know that you like the exceptional audio and amazing battery life of the headphones. At Sony we strive to put forward the best possible products for our customers. It sounds like we hit the mark with the WH-1000XM4. Thank you so much for choosing Sony! -Jess
Good headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got these for my son for xmas. So far he likes them. He had the over the ear beats and he said these are better especially the noise canceling.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Cnote,
Thank you for choosing Sony!
It brings us great joy to hear that your son is enjoying the WH-1000XM4 headphones and appreciates the enhanced noise canceling compared to his previous headphones. We're proud to offer products that provide a superior listening experience and bring happiness to our customers.
Best regards,
-Fred
Great headphones amazing sound
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would recommend these if you are willing spend the money on high quality headphones to last. Really good battery life and feel snug on the head and great for gym and other activities.
I would recommend this to a friendhearing impaired.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got these because I am hard of hearing I have a Beats pair but they are hard to understand soft talking especially while sound effects are going . These are a little better, and I'll take what I can get. Great sound, and really good noise cancelling. fits very nicely If only I could stop the music while listening!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Michael, You've made an excellent choice! Good to know you're enjoying the excellent noise cancelation, sound quality, and comfortable fit of the unit. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Sam
SONY HEADPHONES
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.ABSOLUTELY AMAZING HEADPHONES!!! audio is amazing they don’t fall of my head while im working out they are very much worth the price!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MariL,
Thank you for the 5-star rating! We're happy to hear that you like the sound quality and price point of the headphones. Thank you for choosing Sony!
-David
My preferred headphones
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality of these headphones is fantastic. The sound canceling is also really great, it blocks out the vast majority of outside noise.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Aaron,
We are thrilled to hear that you are enjoying the fantastic sound quality and powerful noise cancellation of your WH-1000XM4 headphones! It is great to know that the Dual Noise Sensor technology and our HD Noise Cancelling Processor QN1 are effectively blocking out the world so you can focus on your music.
Thanks for choosing Sony.
Best regards, Eliab
pretty good a little slippy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these headphones for myself because my beats headphone cups were shedding everywhere. I find the sound quality is a huge upgrade but the headphones while comfortable can be a bit slippy if you wear them while laying down.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi OlyF,
We are happy to hear you are enjoying the significant sound quality upgrade and finding your WH-1000XM4 comfortable! The "slippy" feeling you mention when lying down can sometimes be minimized by slightly adjusting the headband to ensure the earcups have a secure, but not tight, seal around your ears.
Thanks for choosing Sony. Best regards, Eliab
Great Headset
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound very comfortable great look. Will repurchase
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Review We're glad that you like the sound quality and comfort. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
Boose headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The main reason I bought it is obviously for the gym. I wanted something to be loud and clear and motivating when I’m on the treadmill, but I noticed it’s not that loud so I kinda don’t like that part of it other than that I like it’s a nice color it’s lightweight.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing your feedback, KarlaV.
We are so pleased to hear that your WH-1000XM4 headphones are lightweight and that you enjoy the color. We designed them to be comfortable for active use, and it's great to know they are working well for you in that regard.
We also understand your comments about the volume. We apologize that the headphones are not as loud as you'd like, especially when you need that extra boost for your workouts. This is certainly not the motivating experience we aim to deliver. If you haven't already, we recommend checking your device's volume settings, as well as the Sony Headphones Connect app, to ensure the volume is turned all the way up.
Thank you again for your valuable feedback.
Best regards, Gus, Sony Social Media Team
Definitely recommend
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best over the ear headphones I’ve tried. Excellent sound quality and cool specs, also the battery life!! Feels like it lasts forever
I would recommend this to a friendBrand response from SonyListens
Posted .Hi YeseniaA, nice! We're glad you like the sound quality and battery of our product. Thanks for choosing Sony! ~Earl
Sony does it again, and again, and again.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great noise cancellation, comfortable, lightweight, and great sound quality
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nfinaz, Thank you for this amazing review of your WH-1000XM4. We're glad you love the comfort, excellent noise canceling feature, amazing sound quality, and lightweight design of your headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. The headphones blend sophisticated style with exceptional comfort. Super-soft, pressure-relieving earpads in foamed urethane evenly distribute pressure and increase ear/pad contact for a stable fit. And with a lighter-weight design, you'll barely notice you're wearing them. Thank you for your purchase and for the 5-star rating! -Jess
Made a great gift for my teenage son.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.gift for my teenage. He loves the sound quality and is impressed with the great noise canceling and sound isolation. They are comfortable to wear and he can pack them up in the carrying case to take on mass transit easily.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello JoshT,
That's great! We're happy that he loves his new headphone for having such an amazing sound quality, superb noise canceling capability and comfortable to use. Thank you for choosing Sony! - Marco