Customer Ratings & Reviews
- Model:
- WH1000XM4/S
- SKU:
- 12565620
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Customers are saying
Customers love the phenomenal sound quality of the product. They also appreciate its impressive battery life and comfortable design.
This summary was generated by AI based on customer reviews.
Nice headphones, a little heavy compared to BoseQC
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality and noise cancelation features are great 4.5/5 Weight is a noticeable after 2+ hours of wear, but still mostly lightweight. 4/5 Cups dent easily which makes me worry about long term use.3.5/5
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Britt29!
Thanks so much for sharing your detailed feedback and rating the WH-1000XM4.
It brings us great joy to hear that the sound quality and noise canceling are working so well for you! We also appreciate you being honest about the weight and the durability of the ear cups; we take notes like this seriously to help us improve.
Thank you for selecting Sony!
Warm regards,
Estefany
Best noise-canceling headphones...
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There are a lot of reviews out there on these headphones, so I won't go through everything. Bottom line - if you want the best noise canceling at a reasonable price, get these. They go on-sale a lot, so wait if you can. Other than that, it does a lot of things average to above-average, but not necessarily great. Audio is fine, but there are better sounding headphones out there. The app works pretty well and gives you a great deal of customization. Speak-to-chat is a nice feature, but one I think I will rarely use (triggers to easily). The ambient sound control is a good mode, but not as good as a true transparency mode. Adaptive sound control is a nice feature, but I just tend to disable it. The build quality is all plastic, but does not feel cheap. You can get better build quality in other headphones for a premium. The call quality is just ok. It is a step above the XM3's, but still well below a number of other headphones. So, as I said at the beginning, if you want industry-leading noise canceling and a lot of other features done well (but not the best), you should get these. For most people, these headphones will do all they need, and more, so I do recommend them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi lemme14,
We appreciate your in-depth review of the headphones. We're glad that you like the noise canceling function of the headphones. We always want our consumers to fully enjoy the capabilities of our products. Sony takes all feedback seriously. Rest assured that this will help us improve our products. Thanks for sharing your review and for choosing Sony!
-Ralph
Sony WH-1000XM4
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound quality. Very comfortable to wear for extended periods of time. Clear reception and transmission when talking on your phone.
I would recommend this to a friendBest bang for the buck
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sturdy, good sound, comfortable. Mic is ok. Easy to use.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Holey1,
Thank you for choosing Sony!
We're glad to hear that you find them sturdy, with good sound quality and comfort. The WH-1000XM4 headphones feature industry-leading Active Noise Cancellation (ANC) technology, which uses advanced algorithms and dual sensors to significantly reduce ambient noise. Whether you're on a flight or in a busy office, ANC ensures an immersive listening experience without distractions. Enjoy your WH-1000XM4 headphones!
Best regards,
-Fred
Worth It
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I live by a freeway and these block out 95% of the traffic noise it's amazing! Super comfortable too. Friend has also said that they can hear me clearly when I call them over Skype. Definitely get the app and customize your own sound dynamics for best results!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Luna,
Awesome! We are glad that you are happy with your purchase. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location.
Thank you for choosing Sony!
David
Great investment!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They definitely block out most if not all the outside noises. I'm happy with my purchase. The only reason I didn't give them 5 stars is because they're bulky, touchy when working out, and they didn't come with at least a travel pouch. They worked perfectly for my flight. The battery life is on point.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello ZayE,
Awesome! It's nice to know that you are satisfied with the noise canceling capability and battery life of uor WH1000XM4. Your feedback is highly appreciated and it will help us improve our future products. Thanks for choosing Sony! - Marco
10/10 highly recommended
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.these have truly been the best headphones, even for running. the sound and quality is truly amazing.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AngelinaB!
Thanks for sharing your review with us! We are thrilled to hear that your WH-1000XM4 headphones are working out so well for you, even during your runs. It’s great to know they’re keeping up with your lifestyle and providing the sound quality you were looking for.
Thanks for choosing Sony!
Best regards,
Estefany
Amazing headphones at a great price!
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing noise cancellation with great sound quality. These are just about the best headphones you can buy for the price. They connect simultaneously to two devices making it easy to switch between them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AngelP,
Thank you for sharing your honest review with your new Sony WH1000XM4. We're truly happy to hear that you are pleased with the awesome noise canceling feature and great audio quality of our Sony XM4. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
Top of the line
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are replacing the M2s. I loved those and after using these they are definitely a step up. I love that I no longer need an audio cable most of all. They are very comfortable and do a superior job of noise canceling. These are the best on the market. There are plenty of expert reviews out there and all of them are spot on. This is a superior product.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MattinPA,
Awesome! We're glad that you're happy with the improvements we made on the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.
~Ralph
Best Ear Phones for the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is worth the money, a very reliable product. Battery life is outstanding. The sound quality is excellent. Highly recommend this product!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AquaboomMaxBoom,
You made the right choice! We're thrilled that you like the battery life and sound quality of the headphones. Thank you for choosing Sony!
-Ralph
Quality and service shines!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The WH1000XM4 headphones are top-notch in quality, delivering impressive sound and comfort. Pairing with that the outstanding service from Best Buy. Highly recommend for anyone seeking great audio.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GeorgeD, Awesome! We are so glad to hear that you are happy with your new WH-1000XM4! The WH-1000XM4 is designed with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
Outstanding Sony headphones
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So happy the sound is incredible. The design is amazing and the case make everything so easy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RaulL, we're glad you like the sound quality of our industry-leading noise canceling headphones. Thanks for choosing Sony. ~Earl
Good Pair of Over Ear Headphones.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones are quite comfy in my opinion. These are my first pair of over ear headphones and I am pleased with the sound quality. The noise cancellation and touch controls are also good as well. I bought them on sale and I think the price to feature ratio is quite good.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Michael, We are glad to hear that you are happy with your new WH-1000XM4! The XB43 is one of our absolute best sounding portable speakers due to the X-balance design and tweeters now housed in this unit. We also kept it waterproof and dustproof so you can take it with you wherever you go! To make sure you are getting the most out of your new purchase, please make sure to download the Sony Music Center App. There you will find all new ways to control the sound and performance of your speaker. -Carl
Phenomenal
|Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] I already own a pair in black but wanted another pair that looks nice cause i work out with my black pair. Insane sound, battery life is crazy. I rollerblade with these on and the noise cancelling blocks out the wind.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Audiophile,
Amazing! We're glad that you like the color, sound quality, battery life, and noise canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Great headphones with great noise cancellation!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are easily the best headphones I've ever purchased. It took me awhile to finally decide to lay down the money for them since they are a little pricy, but totally worth it! I really struggle when it comes to finding the right headphones. Earbuds will NOT stay in my ear, no matter what make, model or kind they are...so that leaves me with over-the-ear headphones. I have gen 1 AirPods but I'm constantly adjusting them to make sure they don't fall out...which they still do on occasion and it's really frustrating. I also fly a lot, and trying to listen to music or watch movies while on the plane is always a struggle because I end up holding the Pods into my ear so I can actually hear over the noise. These bad boys take all of that away. The noise cancellation feature is exactly what I was looking for and I love being able to just put my palm to the side to hear what someone is saying to me. I debated between these and the AirPods Max but these won out because of price, they aren't as heavy on my head and they come with a carrying case. Definitely worth the money! Only con, they do make my ears sweat after awhile, but not bad enough to knock them for it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kenjammin, We're very pleased to hear you feel the WH1000XM4 is the best headphones you've purchased! Good to know you like the industry-leading noise cancelation, comfortable fit, and overall features of these headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Sam
Sony xm4
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Light fitting, sleek design and studio quality. Cant recommend a better headphone for the price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jesus,
That's great! We're glad to hear that you like the sound quality and price point of the headphones. Thank you for choosing Sony and enjoy your headphones!
-David
Worth the purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Getting them on sale was worth it, the noise cancellation alone makes them worth a good buck and the sound quality on top of battery life is worth the purchase.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HLEON, We're glad you like your new headphones. Enjoy and thanks for choosing Sony! -Craig
Money Well Spent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great set of headphones. Terrific sound with noise cancellation, very comfortable, perfect for music and phone calls. Blows Blue Parrot away. I like them so much I gave my Blue Parrot headset away. Money Well Spent if looking for an excellent set of wireless headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Radiohead, That's great! We're glad to hear that! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. Jay
great
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simply excellent and great in terms of sound quality and comfort.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, lucifer
We're thrilled that you're loving your Sony WH1000XM4, equipped with a powerful processor that ensures premium sound quality, offering well-balanced audio with deep bass and clear mids and highs, as well as soft ear pads for long-term wear. We're glad it's hitting the mark for you. Enjoy the music! Thank you for choosing Sony! Regards, - Dominick
Good Quality for an older model
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] My go to headphones for traveling. It has Great noise cancellation and I love the ability to set my own EQ on the app. Highly recommend!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jazzy,
That's wonderful to hear! We are delighted that the WH-1000XM4 headphones are your preferred travel companion, and that you are utilizing the excellent noise cancellation and the customization options available in the companion app to enhance your listening experience.
Thanks for choosing Sony.
Best regards, Eliab