Customer Ratings & Reviews
- Model:
- WH1000XM4/S
- SKU:
- 12565620
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Customers are saying
Customers love the phenomenal sound quality of the product. They also appreciate its impressive battery life and comfortable design.
This summary was generated by AI based on customer reviews.
7/10
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the noise cancellation. And when you take the headset off it pauses the music. If only the sound was louder . Me personally I want to sound like I have in AirPods . But these are great for people that don’t care about the loudness
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Krussh, we're glad you love our product! Thanks for choosing Sony! ~Earl
Great
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these headphones. Great sound and connectivity.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Fred,
Awesome! We're glad that you like the sound quality and connectivity of the headphones. Thank you for choosing Sony!
-Ralph
Great headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones are very easy to set up. I find them very comfortable. The sound is absolutely amazing.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Kram,
Awesome! It's nice to hear that you are amazed by the awesome sound quality of our XM4, plus, how comfy and easy it is to setup. Thank you for choosing Sony! - Marco
Best purchase of 2021!! <3
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best purchase I made all of 2021! I love how long the batter lasts, I use these for the gym and work. So they get like 6-10 hours of use a day, they're amazing. They don't slip off even when I'm doing RDLS lol
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Yesi, We're glad that you are happy with the WH-1000XM4 Wireless Noise-Canceling Headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. Jay
Great sound, great noise canceling
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m blown away by the quality and the sound over previous generation Bose nc headphones and would recommend on that. There’s a lot of extra features and controls that I’m not using, which probably went into the the high price of the headphones, oh well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi pete, you definitely made the right choice with these amazing headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony. ~Ralph
Purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unsure what I expected when I bought this. My previous Sony headphones was at a low quality, however this exceeded my expectations in terms of sound, quality, and comfort! Large purchase, but worth the buy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Review, Wow! That's cool! We're extremely pleased to hear our WH-1000XM4 Wireless Noise Canceling Headphones meets your needs, and it exceeded your expectations! Good to know that you're enjoying the amazing audio quality, excellent quality, and overall comfort of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for your purchase and for trusting Sony! -Jess
Sony Headphones Great
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones ever, the noise cancelling and sound quality is amazing.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NasreenA,
Thanks so much for taking the time to share your feedback about the WH-1000XM4 headphones!
We are really happy to hear that the noise cancelling and sound quality are amazing for you.
These headphones are also loaded with features like Adaptive Sound Control, which automatically adjusts ambient sound settings and Speak-to-Chat, which pauses the music when you start talking.
Thank you for choosing Sony!
Best regards,
Estefany
Superior build
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Build quality is far better than their successor. Wh-1000xm5 sound quality a bit better than these but the build quality of the 1000xm4s are superior.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi papiloxs!
It is most rewarding to hear that you appreciate the great build quality of the XM4 model.
Even though the XM5 has some sound improvements, the XM4s still deliver a premium audio experience with features like our industry-leading noise canceling using the HD Noise Cancelling Processor QN1, Speak-to-Chat, and an impressive 30-hour battery life with quick charging.
Thanks for choosing Sony!
Warm regards,
Estefany
Good for noise cancellation under three years
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They lasted almost three years before a loud screech came through on the left ear cup. Great for noise cancellation especially if you want to go deaf haha but really they were good while they lasted. For $300 though I expected more
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Chillymanny714, Awesome! We are glad to hear that you are happy with your new headphones! The WH-1000XM4 is designed with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
Better than AirPod Pros
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are some excellent headphones. I have had apples AirPod pros for 2 years and I loved them but they always lacked in the sound quality department but as soon as I put these on everything changed. These are the best sounding headphones I have ever had. From the smooth highs and the perfect base these are a great buy for those who just want amazing sound quality with all the bells and whistles that all these earbuds have and The noise cancellation is a lot better than I thought it would be.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Ethan,
Thanks for sharing your feedback and for giving our Sony WH1000XM4 a 5-star rating. We are very happy that you are pleased with the audio quality and noise canceling feature of our XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! Enjoy! - Marco
Best ANC headphones for the price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The quality is excellent, it has a small learning curve with the app but once you set it up for you liking they are the best. Battery life is excellent
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ssdiaz2002, Great! We're very pleased to hear you like the excellent quality, long battery life, and top-notch noise cancellation of your Sony WH1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
Best headphones I've owned
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are amazing headphones. The sound quality is top notch. They are very comfortable. The app gives you the ability to adjust sound in terms of presets like Club etc or customize your equalizer for more bass etc. No other headphones compare.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MikeS,
You made the right choice! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.
~Ralph
Sony WF-1000XM4
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No complaints. Great headphones overall. Great sound and battery life.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Polly, Awesome! We are so glad to hear that you ae happy with your new WF1000XM4! Thank you so much for choosing Sony! -Carl
Love em.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love them. They are the best sound you can get for headphones that have all of the mobile friendly features that these have (Bluetooth, noise cancel, airplane adapter, mobile app with eq adjustments, multi device connections, nice travel case, wired & wireless). If you strictly want the best audiophile headphones you won’t find all of these features. With these features though, these are the best sound quality cans you can get. Maybe not out of the box, but with eq adjustments you can fine tune in the mobile app. You will NOT be disappointed by these. - budget audiophile hobbyist who uses these for best sound quality while on the go.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DavidH, Thank you for the awesome review! We're pleased to hear you like the excellent sound quality, noise cancelling feature, easy Bluetooth pairing, intuitive app with EQ adjustments, multipoint connection, and overall features of your new Sony WH-1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
Incredible sound!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Granted, I've never shelled out for a really good pair, but now that I am listening with these headphones, I get it. The balance is incredible. The noise canceling is amazing. The toggle between ambient and noice cancelling is super easy and quick. The features are great. Bluetooth works great. No problem with phone calls. Tested and the other person heard me great. Kept noise cancelling on while I was talking and found I could still hear my voice, which was nice, but could listen to music with noise cancelling on and couldn't hear someone talking to me. I had this on a wish list and then the price dropped, so I went ahead and ordered them. Really glad it did. Extremely pleased and excited to really enjoy and deeply listen to music.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Johnson, Awesome! Glad to hear that you are happy with the sound quality of your new headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tine your music to your liking! Thank you for choosing Sony! -Carl
Best headphones in the biz
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are great the quality is fantastic cool features too many to list. Type C connection is a plus super comfortable you can listen for hours. Dual Bluetooth connection is awesome I highly recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jhernandez626,
Great! We're glad that you like the USB Type-C connection, comfort, and multipoint function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Great ANC with bassy sound.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A little bit too much bass I think. Makes some music sound a little muddy. Can probably fix this in EQ, but these were really comfortable and the ANC is really good. Recently got these for a 15 hr flight and they worked well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Xilang,
Thank you for purchasing our Sony WH1000XM4 and for sharing your honest feedback. This will help us improve our future products. We're glad that you appreciate the comfortable design and ANC feature of our XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
Sony Wireless Noise-Cancelling headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony Wireless Noise-Cancelling headphones are amazing! I would highly recommend them. They fit comfortably over the ear and provide the quiet I need.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi flamingo14, Awesome! We are so glad to hear that you are happy with your new WH-1000XM4 headphones! The WH-1000XM4 is designed, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
Great headphones with incredible noise cancellatio
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones with long lasting battery life, great bass, and incredible noise cancelation. It can be annoying switching between my Mac and iPhone audio but I can work around that. Incredible sound coming from these bad boys!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Skyline8428,
We're glad that you like the battery life, sound quality, and noise canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony!
-Ralph
Absolutely great!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely worth the price!! Very clean audio. Deep BASS. Would definitely recommend these guys. Color is very nice.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello RobertP,
Thank you for your recommendation and we are thrilled that you are pleased with the bass and audio quality of our WH1000XM4. Really worth the price! Thank you for choosing Sony! - Marco