Customer Ratings & Reviews
- Model:
- WH1000XM4/S
- SKU:
- 12565620
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Customers are saying
Customers love the phenomenal sound quality of the product. They also appreciate its impressive battery life and comfortable design.
This summary was generated by AI based on customer reviews.
Top notch
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headset I’ve ever bought. When their On you can’t hear anything. When you start music the bass response is very good and the feel of the headset is comfortable. Look for a sale and buy
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HDbuyer,
Wow! We are incredibly pleased to hear you are satisfied with the exceptional sound quality- especially the bass sound, comfortable fit design, industry-leading noise canceling function, and superb performance of our WH-1000XM4.
The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the equalizer lets you customize sound levels to suit your music.
Thank you so much for purchasing our WH-1000XM4 and for choosing Sony!
- Romeo
Best ANC ever!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These extremely effective ANC headphones allow me to enjoy music and study even with vacuuming right next to me. More comfortable for me than any other over ear models even with wire frame glasses - can wear for 6+ hours at a time
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Markster,
Great! Good to know that these headphones are perfect for your lifestyle. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.
~Ralph
Sony XM4
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are fantastic headphones. The noise cancellation is great. The multi device connection is super handy. The battery life lasts me 3-4 days on average. And the sound quality is great. I dont regret buying these at all.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SonyXM4,
You made the right choice! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-Ralph
Great headphones!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm obsessed with these headphones. They're comfortable and come in the prettiest shade of blue. The battery life is pretty good! I wear them just about everywhere!
I would recommend this to a friendBest Headphones I've Ever Owned
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Buy these! Best headphones I've ever owned. Great sound, great features, and battery lasts FOREVER! I researched all headphones before buying and these were the top pick on every tech review... Now I know why.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SMAZ, we're glad you like the sound quality and battery life of our product. The WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. ~Earl
Confortable
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones Sound great and feel great. I chise these iver the xm5 due that these food better for travel.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PLOS, Great! We're delighted to know that you are enjoying the excellent audio quality, overall features and good to hear these headphone are awesome for traveling. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. The headphones blend sophisticated style with exceptional comfort. Super-soft, pressure-relieving earpads in foamed urethane evenly distribute pressure and increase ear/pad contact for a stable fit. And with a lighter-weight design, you'll barely notice you're wearing them. Thank you for your purchase and for the 5-star rating! -Jess
Comfort & Silence
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these for my son. I have my own pair and find them to be comfortable and when I have audio playing I can't hear anyone that talks to me. Perfect for tuning out at work and getting it done.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello shhh, We are happy you like your new Sony wireless noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony! Vincent
Best Sound Cancelling Deadphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The noise cancelling is amazing on these headphones. I always wear them when I go to the college library to study and people are being too loud. They are also very comfortable, even during long use.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jano,
Awesome! We're glad you like the noise canceling function of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
Regards,
David
Meh - the XB910 would have been fine.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tested this for the past 3 days.. so my time is limited but a total of 20 hours. Bluetooth to my computer was easy to setup, but the volume up and down worked and stopped. The audio quality was poor, in games which makes me believe its a driver issue, but I stopped using them because of the performance. - Voice chat was clear and the range was about 50% more than my Logictech headset, allowing me to run to the front door and kitchen without disconnection. Using these headphones on the phone is ok. Audio is great. The Volume up and down touch pad is complete trash and non responsive. Design: great comfort, tested twice for 6 hours straight. Audio: good audio quality, with an app to allow for controlling Base and Treble settings. I bought these on sale and think I over spent for the issues I am having with the touch pad.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi JustDan, We are glad that you like the ease of pairing, comfort, and battery life. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location.
We also regret to hear that the audio quality when playing games didn't meet your expectations. This is definitely not the experience we'd like you to have with our products. We would love to know more details of the issue and help you out. May we contact you to help and get more information? If, please email us at socialsupport@am.sony.com with the following details:
Name:
BBY Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Erin
Best Headphones bought
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve always wanted a good pair of headphones that were noise cancelling but didn’t give me a headache. These were perfect! The app allows you to adjust ambient sound or switch to noise cancelling and the sound is so crisp! If you’re wearing them and walking around, it will automatically switch you to ambient so you can hear your surroundings. I am in loveeeee with the matte color too and for a fraction of the price of AirPod Max’s!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Ellem, We are thrilled to hear that your new Sony WH1000XM4 wireless noise canceling headphones are perfect for you and that you love them. Thank you for your purchase. Enjoy! Vincent
Great!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these! Great sound very comfortable! Great headphones
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AngelG, Awesome! We are so glad to hear that you are happy with your new WH1000XM4 headphones! Thank you so much for choosing Sony! -Carl
Love!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love these very durable and great sounding
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JessicaL,
It is most rewarding to hear that you are absolutely loving the durability and audio quality of your WH-1000XM4 headphones. We take great pride in building products that stand the test of time while delivering a premium sound, and we are thrilled they have made such a positive impression on you.
Thank you for choosing Sony.
Regards,
Dominick
Very comfortable & excellent noise cancellation
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable headphones with excellent noise cancellation. Very good sound quality. The only issue I faced is with connecting iPhone and Macbook at the same time. When connected to 2 devices and I pay and stop audio from Macbook and later try to play from iPhone, it doesn't play. I need to disconnect Macbook in order for audio from iPhone to play.
I would recommend this to a friendGreat sound, good noise canceling
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super sound from Sony! I did a little more research after my purchase on what all the noise canceling is supposed to cancel which made me feel better that these do what they're supposed to & 100% noise canceling isn't possible. I bought these to knock down noise from 2 loud kiddos while I'm working on my masters at home. They cut out a ton of normal household hums & noises, but don't quite cut out all of the kids' unpredictable sounds. Ear cups get a little sweaty & overall weight is a little heavy after a couple hours of school work--but that's when I know it's time to be done :-) Lastly, I like the talk, controls, & 2nd bluetooth features.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bowtie93, Awesome! We're glad that you are happy with the WH-1000XM4 Wireless Noise-Canceling Headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Thanks for choosing Sony! Jay
Amazing Headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As most reviews have already stated - great, balanced sound from these headphones. Great battery life, good build quality, and the ability to connect to more than one source at a time is a big improvement over last year's version.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LifelongMusician, we're happy to hear that you're enjoying the sound quality, battery life, build quality, and the multipoint function of the headphones. Sony’s industry-leading noise cancellation evolves to further immerse you in your music. The addition of Sony’s proprietary HD Noise Canceling Processor QN1 masterfully eliminates the noise around you. Listen all day with up to 30 hours of battery life. Quick charging gives five hours of playback with just a 10-minute charge.
To get the most out of your WH-1000XM4, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thanks for choosing Sony.
~Ralph
Awesome.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Use them all the time. Great sound. Noise cancelling is great. First used them on a red eye flight and didn't hear a thing.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello JulianM,
Thank you for choosing Sony!
We're beyond pleased to hear you're using your WH-1000XM4s all the time! It's fantastic that you're experiencing their great sound and great noise cancellation, especially when they kept your red-eye flight perfectly quiet. We trust that you will enjoy your new headphones for many years to come!
Best regards,
-Fred
Great headphones
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They're great headohones and the sound quality is amazing. Theyre more bassy than other headphones in my experience. after about 8 months of having them, they had a few connection issues but that got sorted out by not using them for a bit.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Aryonna, Awesome! We are so glad to hear that you are happy with your new WH-1000XM4 headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
Awesome!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome audio quality, very good bass and I can hear all the small details on each song and movie. The headset construction quality is amazing, the touch is texturized, and keep it tight. Very good ANC.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Icaro, Awesome! We are so glad to hear that you are happy with the sound quality and Noise-canceling of your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Carl
WH-1000XM4
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is good. Noise cancelling is good. Bass is definitely there but would not recommend if you are a basshead and looking specifically for bass. The feature to connect to 2 devices at once (a phone and laptop for example) works very well. I can get a call, end the call, then automatically switch back to my laptop.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi phil,
We're glad that you like the sound quality, noise canceling, and multipoint function of the headphones. Your feedback about the bass quality is greatly appreciated. You can use the equalizer function of the Sony Headphones Connect app to tailor-fit the sound quality to your needs.
We hope you continue to enjoy the amazing features of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Fantastic headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic noise canceling, sound quality is really good and they last forever. I charge them maybe once every 7-10 days and use them daily, absolutely obsessed with these headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi there! Thank you so much for the 5-star rating! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl