Customer Ratings & Reviews
- Model:
- WH1000XM4/S
- SKU:
- 12565620
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are enthusiastic about the phenomenal sound quality, exceptional comfort, and impressive battery life of the product. They also praise its solid bass, lightweight design, good fit, reliable connectivity, and premium aesthetic. Conversely, some users express frustration with the touch controls, perceive the product as overpriced, and wish for higher volume output.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Comfort, Sound quality
Best new headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality and super comfortable! Love these
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EmilyW,
That's great! We're glad to hear that you love the sound quality and comfortable design of the headphones. Thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
I lovet
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect, I can have a good time listening to my favorite music and call it very clear.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Aliss,
We're so glad to hear that you’re having a perfect time enjoying your favorite music and experiencing such clear calls with your Sony headphones! Thank you for your excellent 5-star rating—the WH-1000XM4 truly shines for both immersive sound and outstanding call quality.
Thank you for choosing Sony—wishing you a wonderful day!
DiegoV.
- Pros mentioned:Battery life, Sound quality
perfect asmr companion
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.does an excellent job of drowning out background noise, found myself waking up with them. Battery time wont be noticed, and recharge time is insane. Mic is eh, but not my usecase.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi weewee, Great! We're glad that you you are enjoying the noise canceling feature and battery life of your headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
- Pros mentioned:Sound quality
Good pair of headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, not enough bass tho. But the sound for its money is good.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi IhnatiiK,
We're thrilled that you are enjoying the great sound and feel the Sony WH-1000XM4 headphones offer good value for your money.
We understand that everyone has a preference for bass, and the great news is you have full control over the low-end frequencies! You can easily adjust the bass to your liking by downloading the free Sony | Headphones Connect app. Inside the app, you'll find a built-in Equalizer that allows you to personally customize the sound profile, including boosting the bass and other low frequencies, to create your perfect listening experience.
Thanks for making Sony part of your listening experience!
Best regards,
Dominick
- Pros mentioned:Comfort, Sound quality
Best Sony Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First Sony Headphones ever & by far are my favorite ones. I love the sound quality & the noise cancellation. Also, they’re very comfortable over the ear.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Barb,
You made the right choice! We're glad that you like the sound quality, noise canceling function, and comfort of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
5 stars
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love em 5 stars must have Just love everything about them I go for a week without even changing Extremely clear .. the noise cancelation is amazing
I would recommend this to a friendBrand response from SonyListens
Posted .Hi FranklinW, thank you for the 5-star review! It's truly wonderful to know how much you're loving your Sony - WH1000XM4 headphones. It's awesome that you're getting such a long battery life, up to 30 hours on a single charge really makes a difference! We're so glad the crystal-clear sound and industry-leading noise cancellation are giving you the immersive listening experience we designed them for. Thank you for choosing Sony, and enjoy every moment with your music! Best regards, -Dominick
- Pros mentioned:Sound qualityCons mentioned:Touch controls
Great Heaphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound for these headphones are great. I really don't have any major complaints about them. I would just say that they are sensitive to touch, so if you are using them while moving around a lot, turn off the touch controls so that the music won't randomly pause.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AshleyJohnson,
Thanks for sharing your review and experience with the WH1000XM4. We're glad that you its sound quality. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Comfort, Sound quality
Great headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They have great sound, and super comfortable. Great noise canceling.
I would recommend this to a friendBrand response from SonyListens
Posted .Awesome, Mikey123! We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig
- Pros mentioned:Comfort, Sound quality
Amazing headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simply amazing surround sound headphones. And comfortable fit as well. Can listen to music for hours, or watch videos, maybe movies all day long.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BergTech18,
Amazing! We're thrilled that you are enjoying the sound quality and comfort of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Battery life, Sound quality
Best head phone I owned
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The quality, the sound , the battery life is amazing! I love love love it i saw these on sale and did not think on buying twice
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Headphones, Awesome! We are so glad to hear that you are enjoying your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Comfort, Sound quality
Comfortable and Extremely Effective
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable. Excellent at blocking out noise. Easy to use. Love the ability to hold your hand over one ear and instantly be able to hear ambient sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi landgreen98, Thank you for this amazing review! We're thrilled you like the comfortable fit, excellent noise cancelation, ease of use, and Quick Attention Mode of your Sony WH-1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
- Pros mentioned:Comfort, Sound quality
Great choice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, comfortable, the noise cancelling is outstanding
I would recommend this to a friendBrand response from SonyListens
Posted .Hello MarcioV,
Thanks for sharing your amazing feedback! We are happy that you are pleased with the noise canceling capability and comfort of our XM4. Thank you for choosing Sony! - Marco
- Pros mentioned:Sound quality
Wow! Beat consumer headphones period
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones I have ever had, noise cancellation is amazing, and the ability to connect 2 devices at the same time is pretty awesome. Everything about this headset is exactly what i needed
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
well worth the$$
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound and you can bealley hear a plane with mo music. Is you turn audio on you only hear music. And very comfortable
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NicholasS, Thank you for the excellent review! We're thrilled to hear you're enjoying the amazing sound quality, great noise cancellation, and comfortable fit of your Sony WH-1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Sam
- Pros mentioned:Comfort, Sound quality
Sony wireless over the ear headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the comfort of these headphones! The navy blue color is awesome. I use these mainly for phone usage and the calls are clear with no feedback. The noise cancelling works great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello missjt, We are glad that you love your new Sony wireless headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Vincent
- Pros mentioned:Bass, Sound quality
it is a steal for the price
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is much better than some of the high end headphones found in Magnolia. Very good warm bass but it overshadows the high frequencies. The sound may sound muddled. But for the price, it is worth like a steal. Surely, it is very highly recommended for the price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JunYan, The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tine your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Great ANC
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These certainly are not the best sounding headphones on the market, but they probably are the best sounding headphones with active noise canceling. Now, don’t expect them to completely block out all noises, that’s not what ANC is even supposed to do. However, these are excellent at canceling out background noises, like low rumbles and stuff like that. If you’re listening to music or a video or something, then that noise plus the ANC will probably block out those other sounds anyway. I used these while I was gaming and I was never once disturbed. The only downside is that they’re a little bulky for my taste, but that’s just an issue with all over the ear headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Walt, Thank your for the amazing review! We're glad to hear you feel the WH-1000XM4 is the best Noise-Cancelling Over-the-Ear Headphones in the market. The noise canceling function of these headphones is effective in low-frequency ranges such as airplanes, trains, offices, near air-conditioning, and is not as effective for higher frequencies. We appreciate your feedback about the size of the unit. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Sam
- Pros mentioned:Sound quality
Slight improvement over last gen Sony XM3
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.ANC on XM4 seems to be slightly improved over XM3, especially in the bass region. Otherwise nearly identical to XM3 in sound, fit & finish, and tech- which is a good thing!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Robert,
We're glad that you like the upgrades we made on these headphones particularly the noise canceling function. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-Ralph
Amazing Headphones.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic. I did try the other high end brand of headphones. But I returned them, I purchased the Sony headphones and I absolutely love them. They work great with my cell phone and my gaming laptop. I recommend these to anyone. Also when they have an update they inform menof that so my listing experience is on point.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi O777,
We couldn't be happier to hear that you found the Sony WH-1000XM4 headphones to be fantastic and decided to keep them over other high-end brands!
It is wonderful that they integrate so well with both your cell phone and gaming laptop, providing a seamless experience. We also appreciate you mentioning the benefit of our updates, as ensuring your listening experience is "on point" is a top priority!
We really appreciate you choosing Sony!
Regards,
Dominick
One of the best noise canceling headphones out!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable, great noise canceling, fits over ears perfectly, convenient design to fold up in carrying case, pairs easily with any app or device, good base. One thing to note: outside of the Sony headphones app, you can also adjust the settings in your actual phones settings. Took a minute to figure out, but it makes a huge difference when you learn how to do that as well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello JosephM,
That's awesome! It's nice to know that you are enjoying your WH1000XM4 for having such a comfortable fit, great noise canceling feature, awesome design, easy to pair with (Bluetooth) and good audio quality. We're glad that you were able to explore the your XM4 for its other capabilities and able to adjust it even without using the Sony app. Thank you for choosing Sony! - Marco