Customer Ratings & Reviews

These headphones are the greatest set I have ever owned. I sell them at my store with nothing but praise for them. I recommend them over every other leading brand. They kill it in every category. Comfort? you betcha. Lightweight design makes it so you can groove to some funk, head bang to some metal, vibe to some Hip-hop, Dance to some pop, or sway to some country. They do it all. The sound is amazing, Sony clearly has a love for music and they want you to feel it, they want you to hear all the music. The SDEE uses state of the art technology to return compressed music to its natural state. IT IS incredible. Black and Silver for style and class. The hardshell case is unmatched as well, These babies work with a 3.5mm jack as well, without power. So at home or on the go, no matter the connection, Sony has you covered for seamless music appreciation. Bose is great, Beats aren't bad. Sony is the King.

These were an upgrade for me and the second pair of headphones (vs earbuds) I have owned. The battery life is amazing and the sound profile is good across a wide array of genres. They are comfortable for long time wear with glasses, though people with larger heads may find them tight. Unfortunately, the ANC is not fully up to par. I ride public transit and even with the sound over half up and ANC on, I can still hear the train announcements. It is also fickle and needs repeated recalibration. There's a bit of a rattle if you are on a bumpy ride that is only fixed by turning off ANC. So a bit disappointing for the price, but I am not sure how most headphones at this price point could offer full noise cancelation.

These head phones sound good and look good. I also purchased the XM 5’s but like these better. I primarily use them for the gym. They fit better and fold unlike the XM 5’s. If you’re looking for headphones that you can wear for long periods of time. These are the ones!

These headphones are easy to recommend. While the nose cancelling is not the strongest I've ever used as it tends to block low noises better than high pitched frequencies, I'm nitpicking; these get the job done well. I am a big guy with a large head and big ears and these expand and fit over my ears just fine. The pad material is comfortable for a couple hours at a time like I use them; I don't know how they would feel for working out though. Probably wouldn't try it. The sound quality is terrific. I use them for video games and to watch shows more than music but they do well regardless of media. Battery life is solid. I charge them after a few days of use so I haven't really tested how long they last until they die, but I don't think they've ever dropped past 50% so I'm happy. The touch controls on the side are nice to have and simple enough to learn. Overall I recommend to anyone looking for a quality pair of headphones built to last.

I love these headphones, the noise canceling is great, they can save battery when you take them off of your head and the way you can connect with two different devices is the best feature in my book! I recommend these headphones, once you get a pair for yourself, you'll instantly love them!

Best headphones I've ever owned. 7+ months in and they're holding up absolutely perfectly. The sound quality is amazing. The bass is deep and punchy and loud enough to vibrate my head a little which I love. The treble sounds are extremely crisp and I find myself being able to listen to the same songs I've head 50 times and hear something new and lose myself in the music and amazing soundscapes. They're extremely comfortable, I even wear these when trying to sleep sometimes because the noise cancelation is just that good and they're that comfy. Excellent battery life. No real complaints; these are great hardware for the price point.

This is my first noise cancelling headphones ever, and it is really good. At first I couldn't tell if it was working properly but that's because I didn't fully know what it meant to "noise cancel". Over time after getting used to it, it works so well. While my brother is screaming playing call of duty, I put this on and I can barely hear him. It's incredibly comfortable even with my glasses, the charge lasts days, the charging is fast, it looks great, it's just so nice. Sony really owns the headphone category with this. The only nitpick I can make is the case for some reason, makes you flip it upside down before opening it, because the divider and cable holders are on the top of the case, so if you open it from what looks to be the front, everything can fall out.

I love these headphones. They have all the features I was looking for and more I didnt consider. 1) great for work - you can be connected to your laptop and phone at the same time 2) the active noise cancellation doesnt give me a headache 3) the passive noise cancellation is great and the headphones are comfy for long periods 4) battery life is superior

[Employee of bestbuy] I have been using the Sony WH-1000XM4 Wireless Premium Noise Canceling Overhead Headphones for the past two years, and they have truly exceeded my expectations. The sound quality is exceptional, delivering rich, immersive audio across a wide range of genres. The noise-canceling feature is nothing short of remarkable, effectively blocking out ambient noise and allowing me to fully immerse myself in my favorite music or podcasts. The comfort of these headphones is unparalleled. The soft, plush ear cups provide a snug fit that remains comfortable even during extended listening sessions. The adjustable headband ensures a perfect fit, and I appreciate the ergonomic design that prevents any discomfort or pressure on my head. Battery life is excellent, easily lasting me through long flights or extended periods of use. The quick charging feature is incredibly convenient, providing several hours of playback with just a short charging time. The Bluetooth connectivity is reliable, and I've never experienced any dropouts or connectivity issues. One of the standout features for me is the intuitive touch controls. I can effortlessly adjust the volume, skip tracks, or answer calls with simple gestures on the ear cups. It adds a level of convenience and ease of use that I truly appreciate. Additionally, the accompanying Sony Headphones Connect app enhances the overall experience. It allows me to personalize the sound settings, adjust the level of noise cancellation, and even optimize the audio based on my environment. The app's interface is user-friendly and offers a range of customization options. Overall, the Sony WH-1000XM4 Wireless Premium Noise Canceling Overhead Headphones have been a fantastic investment. They deliver outstanding sound quality, impressive noise cancellation, and unparalleled comfort. With their long battery life, reliable connectivity, and intuitive controls, they have become an indispensable companion for my daily commute, travel, and leisure time. I highly recommend these headphones to anyone seeking a premium audio experience.

I love these. I wasn't looking to spend this much, but if you want all the features AND good reviews it's a slippery slope. I wore them for 20+ hours traveling and they're great. Very comfortable, lighter than expected, they stay on well but you don't feel clamping pressure. The sound quality and noise canceling are very good, provided you have realistic expectations. I would prefer physical buttons over the swipe controls, but they work well enough. Sony does need to include a longer charging cord, but the battery lasts so long it's unlikely you'll want to charge while listening.

Great value for the price. Even though its the oldest in the current xm line, it still holds up. The signature Sony sound is alive and well in the xm4. Where the xm5 and xm6 have a brighter neutral sound, the xm4 has that rich warmer more rounded bass thats easier on the ears, but if you want more seperation in the mids and treble, id look to the xm5 and 6. The ANC still holds up to everyday use but isnt as robust as the xm6. You can still hear muted higher pitched sounds and voices but once the start playing a song, it covers up those voices. Its also extemely comfortable as consumer cans with it being light weight and having the headband sit more comfortably on the top of your head with an nice even seal around your ears. The app is well made for it and i recomend getting it. It can have some connectivity issues since pushes sound quality aggresively (LDAC). You can set connecticity priority in the app over sound quality and itll fix the issue. On most phones, it shouldnt be too much of a problem.

I got this for 150 bucks during the black friday sale. Worth every penny, Great sound, excellent comfort, and a good noise cancellation with enough battery backup!!

I just bought these headphones. They were rated quite highly and were well researched prior to my purchase. I love the noise cancelling. I feel like my ears go on a much needed vacation in noise cancelling mode. I would love to be able to afford the 360 Reality subscription as these headphones really shine. I have never had such an immersive experience with a headphone. I wish I could connect them wirelessly to my Tv, but apparently I have to buy yet another device if I want to do that. For now, using the audio jack to connect to the xbox remote. For me, I cannot use the ear but most people may use as my ears sweat so much, I get something like swimmers ear, even for short periods, so I prefer the over the ear headphones, otherwise, cost wise, there are probably more cost-efficient earbuds. I also researched Bose Quiet Comfort and Beats prior to purchase. Beats received really great reviews but can be super tight fitting, which with glasses was not going to to work for me. The Sony headphone are super comfortable, but with wear don't seem as snug. I also get nervous everytime I fold them back in the case as I am worried about breaking, but they fold and they take up less space, just read first before using. I do love the intuitive controls on the side of the headphones, and thought I liked the feature to stop the music while someone talks, but mine recently started stopping noise cancellation when I started talking or singing with the music. I wanted to do chores in the kitchen and sing in the morning. I'm not sure if there is a way to stop this and use it when I want. (I am new to these and probably still have more learning.) I love this device for audio books! I can listen to a whole book and not listen to my husband sitting right next to me watching his very loud sports channel. (I'm not saying ignore your spouses, just that I can enjoy silent companionship doing something I love, and husband can do what he loves, in the same room, and no fights ensue about turning the volume down or changing the channel. We have one tv and sitting area, which attests to the superior sound and technical specifications that went into the development of this product.) As to book reading, I have several books with French settings that contained many words I did not know, and having the audio pronounce the words in my ears was so effective. These would be great for foreign language learners! I kind of want to start learning one now that I have something so like this to do it with. These headphones make it so much easier to focus. As a critique, I do wish the charging cord were not so short, as it makes it difficult to find a safe place to charge as it has to be so close to an outlet, which depending on where your outlets are in your home may make things easy for animals or small children to get. (Literally, earphones are practically on the floor while using cord to charge.)I have neither children or pets, but be advised have a place in mind or be prepared to buy a longer cord, assuming I can find one compatible, which given the price point, would have been nice. That said, the battery life on these are amazing. I am living off one charge and bought these almost a month ago. I use them hours at a time on the weekend, listening to books, music, or just "nothing." For me, having had to stay at home for over a year, like many, working from home in a close space, these headphones were the best , staycation, vacation money can buy. I can't wait to see what more they can do.

The sound. The connectivity. The battery life. The quality. The comfortability. 10s across the board.

My 4 is really a 4.5. Charge holds a surprisingly long time, and the noise cancelling is very good. I liked the case it comes in and they are comfortable. I feel they are a bit quiet. Also talking on the phone with them is hit or miss and is glitchy. Range also feels shorter than other devices.

I always wanted to buy Sony headphones and XM4 was right in my budget. They have excellent sound quality, connectivity and amazing battery life. They are comfortable and my ears don’t hurt when I’m using them for longer time periods. I have started enjoying my music even more. They are my companions at home, work, and travelling. Hands down they are the best over the ear headphones I have ever used.

Nothing negative to say about the Sony headphones I purchased. The sound, noise cancelling, fit, comfort, color, case, and every little feature offered has been amazing and expectations far exceeded. I am extremely satisfied and will recommend to my family and friends.

I have been very pleased with these headphones. I was originally looking for Beats or Bose, but the Sony headphones had a lot more consistent reviews. The noise canceling is good, but the snug fit, big pillowed ear pieces, and contoured design make them extremely quiet, without even turning them on. The sound is clear and concise with good bass notes.

Excellent product, light weight and so comfortable. Wore it on a 10 hr flight, didn’t feel any strain. The noise cancellation ability is amazing. It isolates outside noise and lets you enjoy your music. The sound quality is extremely good, SONY di not disappoint.

This headphone is so comfortable, the sound is great too, and noise cancelling, I love it. I am a student and really want to have a good headphone to help me stay focused when I am doing my work, noise is an object to me when I am studying. For the design, I love it too, it has minimalist look, and the color is pretty much not same as the picture, you might don't like the Silver one when you holding it, but for me, it is beautiful even tho not the same as the picture. I don't think this is great for gaming, I am student but I also play video games on the weekend, I play Valorant, and CSGO, honestly this headphone is terrible at gaming. But because like I said, I want one to help me get rid of the noise and bring me the feelings of the sounds (nature sound to focus on the task I am working on) or when I am listening to the music but I don't want to hear any sounds around me. It is very light and foldable so it is easy to bring it with you when you go out somewhere or travel. And I would like to let you know that don't give this 1 star because the Speak-To-Chat, which is stop any sounds on your computer when you speak or the sound of someone, something else. You should turn it off when you know there's sound around you and you'll make the sound. I hope this review is helpful